July 2012 UPDATE PROCESS TCAT MULTIMEDIA NAVIGATOR - FOR NON REGISTERED USERS (NEW MEMBERS/USERS)

Transcription

1 July 2012 UPDATE PROCESS TCAT MULTIMEDIA NAVIGATOR - FOR NON REGISTERED USERS (NEW MEMBERS/USERS)

2 UPDATE PROCESS OVERVIEW 1 USER REGISTRATION 1. User logon to (enter Malaysia-English) 2. User create new account with unique Username + Password. 2 NEW AUTHENTICATE Register the software for the first time under the new account. 3 VERSION UPDATE_WEB Get new Serial key and Authentication key for new update. Note: Authentication key = License Key 4 Download new UPDATE Download new update from the website. 5 Copy new update into SD card and register. Replace SD card file and register in vehicle

3 1.USER REGISTRATION 1. Go to Click on Malaysia-English

4 1.USER REGISTRATION 2. Click Sign Up.

5 1.USER REGISTRATION 3. Fill in user information. Then click Next Step. NOTE! Please write down the Username and Password in the user manual for future reference.

6 1.USER REGISTRATION 4. Fill in more user information. Then click Next Step.

7 1.USER REGISTRATION 5. Registration completed. Click Main.

8 2. NEW AUTHENTICATION 6. Click MY SPEEDNAVI.

9 2. NEW AUTHENTICATION 7. Click NEW AUTHENTICATION.

10 2. NEW AUTHENTICATION 8. Fill in existing S/W & H/W keys. Confirmation screen will appear after click CONFIRM. 1. Type in the S/W key 2. Type in the H/W key 3. Then Press Confirm Note! S/W and H/W key found in user manual OR Speednavi Main Menu>System>About

11 2. NEW AUTHENTICATION 9. Registered keys are displayed. Click on FREE button to get new w keys. Then Click OK on confirmation screen.

12 2. NEW AUTHENTICATION 10. New Keys are displayed. Copy the H/W, S/W and Auth key into a paper for Product Registration at vehicle

13 4. Downloading New Update 11. Click on Update to download new patch file. Go to Update Update News

14 4. Downloading New Update 12. UPDATE NEWS Select According to your car model. Select your car model. Eg. Nissan Teana

15 4. Downloading New Update 13. Click on DOWNLOAD: TCAT Multimedia Navigator download link.

16 4. Downloading New Update You will see a pop up window. Click SAVE to a location on the desktop. This download will take approximately 60 minutes depending on your internet speed. You will see a Zip file after completion of download. Please verify the file size is the same as published on the link Use any Unzipping software (E.g.. WinZip) to unzip the do wnloaded file into several files and folders. (Note: please select Automatically create folders )

17 5. Replace SD card file and register in vehicle Remove SD card from TCAT Multimedia Navigator then insert to any Virus free Computer. To backup your old POI. If your current version is 3.x.x.x save the basic.mgf file located at Speednavi/UserData/UserPOI to the Desktop if you current version is 2.5.x.x Please refer to POI transfer Infiniti Teana / Sylphy 2012 Sylphy 2010 Delete the Speednavi folder, idsw.ini & id HW.ini from SD Card. ( Total 3 files)

18 5. Replace SD card file and register in vehicle Copy ALL newly downloaded and unzipped files and folders into the SD card. Insert the SD card into the Navigation system and Power ON. Click Navi icon, Product Registration page will be shown.

19 5. Replace SD card file and register in vehicle Step 1 - Verify the H/W key is same with register on the website. Step 2 - Touch and key in the S/W key. Step 3 - Touch and key in the Authentication key. Step 4 - Click Register to complete the process IMPORTANT! Ensure SD card is NOT LOCKED!

20 Restore old POIs After complete registration, copy old basic.mgf file that you have saved on your computer to Speednavi/UserData/UserPOI and replace the file on the SD Card.

21 Troubleshooting/FAQ Guide Symptoms/ Questions 1. System says I have keyed in Wrong serial/license key. 2. Registration page does not appear. No reaction when I press the Navi button on the main menu. 3. I lost my user manual, or do not have the original H/W, S/W or Authentication Key. 4. I lost/forgot my Speednavi account username or password. 5. How do I confirm that the database has been up dated? 6. Can I transfer my saved POI to the new update? Solution 1. Re-format SD card and copy new Speednavi folder into SD card and register again. 2. Ensure zip file is fully downloaded, properly unzip ped and properly copied into SD card. 3. If you can still use the Speednavi, go to System About> Scroll Down You can find the H/W and S/W key there. If you cannot use the Speednavi, please enquiry@tcat.com.my for assistance. 4. Click on Find ID and Password. New password will be sent to your earlier submitted Go to Speednavi> System> About> Map Version. 6. Yes. Please refer to Step 5.