diasend Transmitter Quick guide for Glooko users diasend is a Glooko brand

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1 diasend Transmitter Quick guide for Glooko users diasend is a Glooko brand

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3 Contents Find your device...4 General information...5 Product description...5 Supported devices...5 Warnings...5 How to start using the diasend Transmitter...6 Plug diasend Transmitter into a power outlet...6 diasend Transmitter is ready to use when...6 Connect the diabetes device to diasend Transmitter...7 Upload data...7 Log in to your Glooko account...7 Understand the diasend Transmitter lights...8 Transmitter lights during successful upload...8 Compatible devices and transmission methods...9 3

4 Find your device Glucose meter Abbott FreeStyle Freedom Lite...9 FreeStyle InsuLinx...9 FreeStyle Libre...9 FreeStyle Lite...9 FreeStyle Optium Neo...9 FreeStyle Precision Neo...9 Precision Xtra...9 Acon Laboratories On Call Advanced...9 On Call Plus...9 On Call Resolve...9 On Call Vivid...9 AgaMatrix WaveSense Jazz...9 Animas CGM Insulin pump Insulin pen Insulet OmniPod...14 OmniPod Dash...14 LifeScan OneTouch Select Plus Flex...11 OneTouch Ultra OneTouch UltraMini...10 OneTouch Verio...11 OneTouch Verio Flex...11 OneTouch Verio IQ...11 OneTouch Verio Sync...11 OneTouch Verio Pro...11 Menarini GlucoMen areo...11 GlucoMen areo 2K...11 GlucoMen Gm...11 GlucoMen LX Plus...11 GlucoMen Visio...11 OneTouch Ping (meter)...9 Nipro/Trividia Animas OneTouch Ping (pump)...15 Vibe TRUE METRIX...11 TRUE METRIX AIR...11 TRUEresult...11 Prodigy AutoCode...11 Arkray GlucoCard GlucoCard Expression...10 GlucoCard Shine...10 GlucoCard Vital...10 Relion Confirm...10 Relion Prime...10 Ascensia Contour Next One...10 Contour Plus One...10 Bayer (Ascensia) Breeze Contour...10 Contour Link...10 Contour Next...10 Contour Next EZ...10 Contour Next Link...10 Contour Next Link Contour Next USB...10 Contour USB...10 Contour XT...10 B. Braun Omnitest Beurer GL50 evo...10 Roche Accu-Chek Aviva Combo Accu-Chek Aviva Connect...11 Accu-Chek Aviva Expert Accu-Chek Aviva Nano Accu-Chek Aviva Plus Black Accu-Chek Aviva Plus Silver Accu-Chek Compact Plus Accu-Chek Guide...11 Accu-Chek Insight (meter) Accu-Chek Nano Accu-Chek Performa Accu-Chek Performa Connect...11 Accu-Chek Performa Nano Accu-Chek Insight (pump) Sanofi BGStar...11 MyStar Extra...11 Tandem t:flex...14 t:slim...14 t:slim X t:slim G Wellion Dexcom G4 Platinum G4 Platinum with S hare G i-sens Alphacheck Professional...10 CareSens N...10 CareSens N POP...10 CareSens N Voice...10 Calla Dialog...11 Ypsomed mylife Pura...11 mylife Unio...11 mylife OmniPod

5 General information Product description diasend Transmitter is indicated for use by health care professionals in health care facilities to transfer predefined data from home monitoring devices to a server database. The device can be used as a stand-alone product or in combination with the Glooko System. Supported devices To get started, you will need: 1. A compatible blood glucose meter, insulin pump, or continuous glucose monitor (CGM); 2. The diasend Transmitter; 3. A Glooko account with Population Tracker access; 4. The device upload cable specific to the diabetes device. Please note that Glooko does not provide these cables. If you are missing a specific cable, please contact the device manufacturer. Warnings The Glooko device system for Glooko Application does not measure, interpret, or make decisions on the data it conveys nor is it intended to provide automated treatment decisions or be used as a substitute for professional judgment. All medical diagnosis and treatment are to be performed under the supervision and oversight of an appropriate healthcare provider. All patient medical diagnoses and treatments are to be performed under supervision of qualified healthcare professionals! diasend is not intended to provide automated treatment decisions or to be used as a substitute for professional healthcare judgment. diasend is not intended for emergency calls or for transmission or indication of any real-time alarms or timecritical data! diasend is not intended as a substitute for direct medical supervision or emergency intervention. 5

How to start using diasend Transmitter Quick guide for Glooko users diasend Transmitter uploads glucose

1 Plug diasend Transmitter into a power outlet and allow the Transmitter to boot up.

Slow flashing means the Transmitter is starting up. Rapid flashing means the Transmitter is updating. 2.

6 How to start using diasend Transmitter Quick guide for Glooko users diasend Transmitter uploads glucose data from the FDA cleared meters, insulin pumps, and CGMs listed below. 1 Plug diasend Transmitter into a power outlet and allow the Transmitter to boot up. 2 diasend Transmitter is ready to use when: 1. Green ok indicator has stopped flashing. Slow flashing means the Transmitter is starting up. Rapid flashing means the Transmitter is updating. 2. Blue send indicator is flashing slowly. i Note: if you have a USB hub connected to the diasend Transmitter, please note that the USB hub must be powered by its own power supply. 6

3 Connect the diabetes device to diasend Transmitter IR Each patient device connects in one of the following three manners: USB cable (USB port or USB hub) Bluetooth (requires specific Bluetooth

7 3 Connect the diabetes device to diasend Transmitter IR Each patient device connects in one of the following three manners: USB cable (USB port or USB hub) Bluetooth (requires specific Bluetooth adapter) Infrared (built-in IR receiver or for some devices a SmartPix cable). 4 Upload data 1 Connect the patient device - the blue send indicator will flash rapidly whilst uploading the data. Rapid blue flashing 2 Wait until the blue send indicator stops flashing rapidly and the green ok indicator is lit. 3 Once the green ok indicator is lit, you can view the data at: Wait until green ok indicator is lit 5 Log in to your Glooko account Go to to log in to your Population Tracker. Navigate to the Assign Devices tab to retrieve the uploaded data. i For more information about using the Population Tracker, please refer to the: Population Tracker Instructions for Use Guide or the Population Tracker Sponsored Edition Instructions for Use Guide at 7

8 Understand the diasend Transmitter lights: ok light SLOW FLASHING The green light flashes slowly when the transmitter is connecting to the GSM network. RAPID FLASHING The Transmitter is updating itself. The green light will flash rapidly during a sustained period of time. You can start using the transmitter once the blue light flashes slowly again. STEADY LIGHT ON The green light signals a successful upload when it has a steady light. send light SLOW FLASHING The transmitter is ready for use. RAPID FLASHING Data is being uploaded. error light STEADY LIGHT ON A red steady light signals that the latest upload was not successful. This is most likely due to temporary issues related to the wireless GSM network. Please try to upload the patient device again. RAPID FLASHING The red light flashes rapidly alongside the green light when the Transmitter cannot find a network. diasend Transmitter lights during successfull upload The following sequence of lights illustrates a successful upload using diasend Transmitter: Connect diasend Transmitter to a power outlet 4. Connect a diabetes device to the Transmitter The green ok light will flash slowly for a few minutes when starting up The send light will flash rapidly as the data is being uploaded The send light will flash slowly. The Transmitter is now in stand-by mode and is ready for use If the upload was successful, the green ok light will be a steady green light and the blue send light will start flashing slowly again. The Transmitter is now ready for another upload. 8

Compatible devices and transmission methods Below are instructions on how to upload diabetes data from a compatible device using diasend

Unless explicit upload instructions are provided for the device, you simply need to connect it to the Transmitter or USB hub with its

The data uploaded using the diasend Transmitter will synchronize with your Population Tracker account, which can be accessed with your

Internet (cellular network) is necessary for the uploaded data to synchronize to the Glooko server.

well as the diasend Abbott FreeStyle Freedom Lite FreeStyle Lite Abbott FreeStyle USB cable (2.

9 Compatible devices and transmission methods Below are instructions on how to upload diabetes data from a compatible device using diasend Transmitter. Unless explicit upload instructions are provided for the device, you simply need to connect it to the Transmitter or USB hub with its specific USB cable and it will upload automatically. You will need a Glooko account with Population Tracker access. The data uploaded using the diasend Transmitter will synchronize with your Population Tracker account, which can be accessed with your Glooko professional account login information. Internet (cellular network) is necessary for the uploaded data to synchronize to the Glooko server. Insulin pumps Glucose meters CGM devices i diasend Transmitter uploads glucose data from the FDA cleared meters, insulin pumps, and CGMs listed below. Blood glucose meters connected with USB cable i If you are using a USB hub, please make sure that it is connected to a power outlet as well as the diasend Transmitter. Abbott FreeStyle Freedom Lite FreeStyle Lite Abbott FreeStyle USB cable (2.5 mm) FreeStyle InsuLinx FreeStyle Libre FreeStyle Precision Neo FreeStyle Optium Neo Please note that FreeStyle Libre is currently compatible in Europe only! Precision Xtra Abbott Xceed USB cable Acon Laboratories On Call Advanced On Call Resolve On Call USB cable (2.5 mm) Connect and press the meter s M and S buttons. On Call Plus On Call Vivid On Call USB cable (2.5 mm) Connect and press and hold the meter s S button. AgaMatrix WaveSense Jazz AgaMatrix USB cable marked with a W Animas OneTouch Ping (meter) Mini USB Connect and press the meter s power button. 9

Continued from previous page Blood glucose meters connected with USB cable Arkray Glucocard 01 Glucocard

5 mm) Connect and press any button. Glucocard Expression Medcore Care + GlucoCard Expression USB cable (3.

Ascensia Contour Next One Contour Plus One Bayer (Ascensia) Breeze 2 Bayer s blue USB cable (3.

Contour Contour Link Contour Next EZ Contour XT Bayer s blue USB cable (3.

4 Contour Next USB Contour USB USB port on meter Contour Next Beurer GL50 evo USB port on meter B.

10 Continued from previous page Blood glucose meters connected with USB cable Arkray Glucocard 01 Glucocard Vital Relion Confirm Relion Prime Arkray USB cable (2.5 mm) Glucocard Shine i-sens USB cable (2.5 mm) Connect and press any button. Glucocard Expression Medcore Care + GlucoCard Expression USB cable (3.5 mm) Connect and select PC Link in the main menu on the meter. Ascensia Contour Next One Contour Plus One Bayer (Ascensia) Breeze 2 Bayer s blue USB cable (3.5 mm) Connect and press the meter s power button. Contour Contour Link Contour Next EZ Contour XT Bayer s blue USB cable (3.5 mm) Connect and press the meter s M button. Contour Next Link Contour Next Link 2.4 Contour Next USB Contour USB USB port on meter Contour Next Beurer GL50 evo USB port on meter B. Braun Omnitest 5 i-sens Alphacheck Professional Mini USB Connect and press the meter s power button. CareSens N CareSens N POP CareSens N Voice i-sens USB cable (2,5 mm) Connect then push the meter s S button (C button). LifeScan OneTouch Ultra2 OneTouch UltraMini LifeScan USB cable (2.5 mm) 10

Continued from previous page Blood glucose meters connected with USB cable LifeScan OneTouch Verio OneTouch Verio Flex OneTouch Select Plus Flex OneTouch

LX Plus Menarini white USB cable (2,5 mm) Menarini blue USB cable (3.

GlucoMen Visio Connect and press the meter s power button.

Prodigy AutoCode Mini USB Roche Accu-Chek Aviva Connect Performa Connect Sanofi Guide Once connected, upload should start within 20 seconds after connecting

11 Continued from previous page Blood glucose meters connected with USB cable LifeScan OneTouch Verio OneTouch Verio Flex OneTouch Select Plus Flex OneTouch Verio IQ OneTouch Verio Sync OneTouch VerioPro Mini USB Menarini GlucoMen areo GlucoMen areo 2K Menarini GlucoMen areo USB cable (2,5 mm) GlucoMen Gm GlucoMen LX Plus Menarini white USB cable (2,5 mm) Menarini blue USB cable (3.5 mm) If the meter displays: E-3, disconnect it wait until the display is off, then connect the meter again. GlucoMen Visio Connect and press the meter s power button. Nipro / Trividia TRUE METRIX TRUE METRIX AIR TRUEresult Nipro TRUEresult USB docking station Connect and place the meter in the docking station. Prodigy AutoCode Mini USB Roche Accu-Chek Aviva Connect Performa Connect Sanofi Guide Once connected, upload should start within 20 seconds after connecting the cable. If not, go to the main menu on the meter. Go to My data > Data Transfer > Reports, and connect the meter to the USB cable again. (Please do not hold down the two arrow buttons.) BGStar MyStar Extra Sanofi USB cable marked with: Wellion Calla Dialog Wellion Calla USB cable (3,5 mm) Connect and select PC Link in the main menu on the meter. Ypsomed mylife Pura mylife Unio mylife Pura USB cable Mini USB 11

Blood glucose meters with infrared connection IR Set the meter in upload mode by following the instructions below.

Do not remove the device until the green ok indicator is lit.

until two arrows appear tin the display. Aviva Combo Aviva Expert Accu-Chek Aviva Solo IR In the main menu, go to My data and select Data transfer.

12 Blood glucose meters with infrared connection IR Set the meter in upload mode by following the instructions below. Place the glucose meter s top end directed towards the IR eye on the diasend Transmitter. IR eye on Transmitter i Please make sure to keep the device completely still during the upload. Do not remove the device until the green ok indicator is lit. IR Roche Accu-Chek Aviva Nano Aviva Plus Black Aviva Plus Silver Nano Performa Performa Nano IR IR connection No cable needed Activate IR transmission by pressing and holding the two arrow buttons until two arrows appear tin the display. Aviva Combo Aviva Expert Accu-Chek Aviva Solo IR In the main menu, go to My data and select Data transfer. Insight IR connection No cable needed Smart Pix 2 cable Note! Connect the Insight handset/glucose meter with a micro USB cable to the Smart Pix Connect the Smart Pix 2 cable to the Transmitter and wait for the blue indicator on the Smart Pix 2 to start flashing slowly. 2. Connect the Insight handset to the Smart Pix 2 with a micro USB cable. 3. In the handset menu select Connect to PC and press OK. 4. Ensure that the pump is within reach of the Insight handset. 5. The blue indicator on the Smart Pix 2 is on while the data is being transmitted from the device to the Smart Pix The blue indicator turns itself off and both Smart Pix 2 and device emit a sound to signal that the data is being transmitted from the Smart Pix 2 to the Transmitter. Do not disconnect the Smart Pix 2 yet! 7. Wait for the Transmitter to signal the upload was successful (green ok indicator has a steady light). Compact Plus IR Activate IR transmission by pressing and holding the buttons S and M below the display until two arrows appear in the display. IR connection No cable needed 12

13 CGMs - connected with USB cable i If you are using a USB hub, please make sure that it is connected to a power outlet as well as the diasend Transmitter. Dexcom G4 Platinum G4 Platinum with Share G5 If the upload doesn t start, disconnect the receiver, select Shutdown in the menu to turn the receiver off. Turn the receiver on again and connect it to the transmitter. 13

14 Insulin pumps - connected with standard USB cable i If you are using a USB hub, please make sure that it is connected to a power outlet as well as the diasend Transmitter. Insulet OmniPod OmniPod Dash Tandem Mini USB 1. Connect the OmniPod s PDM to your computer. 2. Push its power button. t:flex t:slim t:slim X2 t:slim G4 Ypsomed mylife OmniPod Mini USB Insulin pumps with infrared cable IR Roche Accu-Chek Insight Smart Pix 2 cable Note! Connect the Insight handset/glucose meter with a micro USB cable to the Smart Pix Connect the Smart Pix 2 cable to the Transmitter and wait for the blue indicator on the Smart Pix 2 to start flashing slowly. 2. Connect the Insight handset to the Smart Pix 2 with a micro USB cable. 3. In the handset menu select Connect to PC and press OK. 4. Ensure that the pump is within reach of the Insight handset. 5. The blue indicator on the Smart Pix 2 is on while the data is being transmitted from the device to the Smart Pix The blue indicator turns itself off and both Smart Pix 2 and device emit a sound to signal that the data is being transmitted from the Smart Pix 2 to the Transmitter. Do not disconnect the Smart Pix 2 yet! 7. Wait for the Transmitter to signal the upload was successful (green ok indicator has a steady light). 14

Insulin pumps with infrared connection IR IR eye on Transmitter For the Animas pumps: Please make sure that the pump is suspended and the screen is illuminated when transmission begins

IR Animas OneTouch Ping (pump) Vibe IR IR connection No cable needed 1. Suspend the pump. (MAIN MENU, scroll to Suspnd/Resum and press OK; Suspend is highlighted). 2. Press OK. 3.

15 Insulin pumps with infrared connection IR IR eye on Transmitter For the Animas pumps: Please make sure that the pump is suspended and the screen is illuminated when transmission begins (the screen does however not need to be illuminated during the entire transmission). Keep the pump completely still and do not remove the pump until the green ok indicator is lit. IR Animas OneTouch Ping (pump) Vibe IR IR connection No cable needed 1. Suspend the pump. (MAIN MENU, scroll to Suspnd/Resum and press OK; Suspend is highlighted). 2. Press OK. 3. Place the pump with its back towards the IR eye on the Transmitter. 4. When the transmission is finished: Resume pump (MAIN MENU, scroll to Suspnd/Resum and press OK; Resume is highlighted). Press OK. 15

16 Need help? Contact Glooko support: Website: support: Call support: Option 1 SMS/text message support: A2039v3D QG_US_diasend_transmitter_for_glooko_users ( ) 16

GLOOKO USER GUIDE. diasend Transmitter. October A2039v3A QG_US_diasend_transmitter_for_glooko_users. diasend is a Glooko brand.

GLOOKO USER GUIDE. diasend Transmitter. October A2039v3A QG_US_diasend_transmitter_for_glooko_users. diasend is a Glooko brand. GLOOKO USER GUIDE diasend Transmitter October 2017 A2039v3A QG_US_diasend_transmitter_for_glooko_users GENERAL INFORMATION... 1 Product Description... 1 Supported Devices... 1 Warnings... 1 COMPATIBLE