Welcome to Office Depot!

Transcription

1 Welcome to Office Depot! This guide will show you how to order your office and school supplies from Office Depot utilizing the Mohave Educational Services Cooperative contract. To setup an account with Office Depot, please contact the account manager that services schools in your county: Chris Arthur Maricopa, Yuma, La Paz, Pinal, Yavapai Counties Cheryl Berry Coconino, Navajo, Apache Counties Kim Illyes Gila, Eastern Maricopa Lisa Peterson Pima, Santa Cruz, Cochise When you contact your account manager, several steps will be followed to set up your agency with an online ordering portal for accessing products under the contract. It typically takes 5-7 business days from the time you contact Office Depot to placing your first order. In order to activate your account, please provide the following information about your agency: 1. Primary contact person -Phone number - address -Mailing address 2. Accounts Payable contact -Phone number -Fax number - address -Mailing address -General AP address, if possible 3. Delivery locations 4. Billing location 5. A list of users that need access to online ordering with the following information for each user -Name - address -Phone number -P-card number (if applicable) -Default PO Number/Cost Center (if applicable) -Delivery location Once all of this information has been added to Office Depot s system, your account manager will give you a website user name and a temporary password. Page 1 of 14

2 Office Depot s Internet site provides your agency with advanced on-line ordering capabilities. Users can use the site to place orders, check stock availability, item pricing, order history & tracking, delivery information, and process returns. Logging In Logging In 1) Open your internet browser (Internet Explorer, Chrome, Firefox) 2) In the Address field, type the Office Depot BSD Address: 3) At the Log In screen, type in the Login Name and Password provided by your account manager. 4) If you forget your password and your is loaded in your profile, click on the link, and the Support Desk will your password to you. If your is not loaded in your profile, the Support Desk will call you with your password information. You may also call the Support Desk directly. 5) Click on Start Shopping and the Office Depot Bulletin Board page appears. Bulletin Board The first screen/page after the Login page displays a Bulletin Board that can be used by your agency to communicate with end-users. Messages can be updated as often as necessary, and your logo can also be uploaded on to the Bulletin Board. The Need to Know tab of the Bulletin Board is maintained Page 2 of 14

3 by Office Depot to advise users of future updates. Click the Home Page button at the bottom of the screen to proceed to the Home & Browse page. Page 3 of 14

4 Home & Browse Creating the Order Any of the following options can be used for creating orders: 1) To find and select items by searching the on-line catalog, utilize the Home & Browse page. This is similar to searching through our paper catalog. 2) Search by Keyword or Item# searches the on-line catalog using keywords (i.e. green pens) or product numbers ( Office Depot item number). 3) To enter item numbers and quantities directly on an order form, select Order by Item Number from above the Search box at the top of the page. 4) Create a personalized shopping list or add items to your shopping cart from an existing list by selecting My Shopping Lists from above the Search box at the top of the page. This is a great place to store your frequently ordered items! 5) Under Ink Depot is a quick-search function for locating printer replacement items, saving time and reducing ordering errors. 6) Copy & Print Depot enables ordering custom stamps on-line with specific criteria. Page 4 of 14

5 Browsing the Catalog Browsing the website enables the user to narrow the search to specific items. 1) From the Home & Browse page, select a category to browse. A screen displays a list of subcategories for the category selected. Select the subcategory to view. Next, the screen displays either another list of subcategories or a list of items in the subcategory selected. From this screen, items can be added to the Shopping Cart by entering the items that you want to order and the quantity you want and then selecting the + Shopping Cart button. 2) To perform a search with key words, the Office Depot SKU, the manufacturer number or name, utilize the Search box located at the top of the page. Enter up to four keywords or a product number in the Search field. You may narrow your search by selecting a category from the drop down menu to the right. Click on Find and the Search Results screen appears. Searching by product number displays only one item. Searching by keyword might yield two or more categories of search results. Selecting a category will display the items in that category with small images to help you determine the correct product to suit your needs. To see more product details, click on the blue underlined description of any of these products. On the search results screen each line item displays a + Shopping Cart and an Add to List button. ü Add to Cart : Adds the item to the Shopping Cart. ü Add to List : Adds the item to a Saved/Shopping List. Not all items Office Depot sells are available through the Mohave contract. You can either purchase them off-contract from Office Depot or use a different Mohave contract with another vendor. Many of these items will be restricted so that you don t accidently purchase something that is off-contract. When that happens, the website will indicate that an item is restricted: Page 5 of 14

6 Order by Item Number With Order by Item Number, one can quickly enter up to twenty items directly to the Shopping Cart or a Saved List by entering the item numbers and quantities. To display the Order by Item Number screen, select Order by Item Number. To begin adding items to the Shopping Cart: 1) Type the 6-digit Office Depot sku # in the Item Number field. 2) Type in the quantity desired in the Qty field. 3) The Comment field allows you to enter a name or project name at the time of the order. This information prints on the order confirmation, the packing list and the invoice providing a great reference for each item. 4) When finished, select Add to Cart or Add to List. Page 6 of 14

7 Saved Shopping Lists To begin working with a Saved Shopping List, select My Shopping Lists from above the Search box at the top of the screen. The Custom Shopping List page appears. If you are using My Shopping Lists for the first time, or have not created a Shopping List, the only option will be to select Create New List. Click on it and the Create a New Shopping List page will appear. 1) In the List Name field, type the name to be given to the Saved List. Example: Freq. Ordered Items, Administration List, etc. 2) In the Comment field, add any pertinent comments (optional). 3) To create the list, select the Create New List button. 4) To cancel, select the Cancel button. The New Custom Shopping List screen appears displaying information about the newly created list. From here, you can add items to this list, allowing you to easily order these products in the future. Page 7 of 14

8 Adding Items to a Saved Shopping List Items may be added to a Saved Shopping List by entering the item number and a quantity in the Order by Item Number screen and clicking on the Add to List button. You may also add an item to your list from any product description screen, repeating the process. The Add to Custom Shopping List screen appears. From the drop-down list, select the Saved Shopping List name, and then click the Choose button. The item will be added to the selected list. Once items are added to a list, it works just like a paper laundry list or requisition form! Change the quantities next to the items you wish to order and click the check box then click Add to Cart at the bottom of the page. The system ignores any item with a zero quantity and adds items with a quantity to the Shopping Cart. See Modifying a Custom Shopping List for information on making changes to your list. Company-wide Lists are created and maintained by Purchasing but can be used for ordering by all users. A Personal List is only accessible to the user who creates it. Page 8 of 14

9 Find Printer Supplies Quick Find Find Printer Supplies enables a user to search for business machine replacement products such as inkjet and toner cartridges, fax drums, etc. Select the manufacturer from the drop down menu located in the Shopping Tools menu on the left side of the screen. Then select your model printer or fax. The website will provide a listing of the appropriate products for the specified machine. Page 9 of 14

10 Placing Your Order Once you have added all items for purchase to your Shopping Cart, select View Cart found in the upper right hand corner of the screen. Page 10 of 14

11 Once you ve added the item(s) to your cart, click Shopping Cart to see all items in the cart. Review the items in Your Shopping Cart screen; click Update if you have made any changes and then click Check Out to proceed with your purchase. After you have clicked Check Out, the Check Out screen appears. This allows you to select a different shipping address and fill in any Order Options required to process the order. Required fields are identified with an asterisk or a Select button. Once all order related information is correct, select Continue. Placing Your Order Additional Order Information This screen allows you to verify all the Order Information. Please review that your name, phone number, address, shipping information, and payment information is correct. Page 11 of 14

12 Make sure to add your PO number if it is not already in the designated field. Page 12 of 14

13 Under Delivery Options, you can select a delivery date up to 21 days from today. To place the order, you must click Place Order at the bottom of the screen. You will then see confirmation of your order Page 13 of 14

14 Order Tracking The Order Tracking feature allows you to check the status of orders that have been submitted to Office Depot. With this feature you will be able to view the details of all of your Online orders. You can also retrieve and modify an order if it has not yet been filled and is still in the Held by Customer or Waiting To Fill status. Page 14 of 14