My Eddy Home App EDDY IQ
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1 My Eddy Home App The following steps show how to set-up and use your My Eddy Home App! EDDY IQ
2 Quick and Easy Set-up 1. App Set-up . Once your Eddy installation is complete, you will receive an from us with your login and temporary password. Please click the link on the to go to the My Eddy Home App page, where you will be asked to reset your password. You will be prompted to set a new password. Your password must be between 6 to 12 characters and must include at least one number. 2. Download the App. From your smartphone or tablet, please access the Apple App Store or Google Play and search for our App - My Eddy Home. 3. Enter Login Details into App. The Login page is where you will enter your address and password to access your My Eddy Home Account. The New Essential Home Service
3 Snooze Alerts click here to see usage & cost myeddyhome.com
4 Menu On the far left of the App, you ll see three bars. These bars serve as the menu, which gives you easy access to all App features, including: Dashboard Messages Settings Alerts Statements Support The New Essential Home Service
5 Main Dashboard The illuminated bar around the home icon will show as green when everything is fine. When there is an alert, it will change to red to notify you. myeddyhome.com
6 Alerts ENABLED Proactive Snoozing of Alerts Should you need to proactively pause your alerts, you can click this button to alert the system and set the time in minutes and hours. This is a great feature if you need to use your water outside of what s normal for your family (such as filling a pool) for up to 68 hours. Please note that by snoozing an alert, you are temporarily disabling the system, so leaks will not be detected during this timeframe. The New Essential Home Service
7 Remote Water Shutoff You can control the flow of water to your property using the Water Toggle. This will turn your main valve off and on. As you can see in blue, your water is currently On. To switch it Off, you just have to press the On toggle button and it will prompt you to confirm your decision to shut off your water. myeddyhome.com
8 Away Mode You ll also be able to turn on Away mode if you are going to be away from your home. With Away Mode enabled, your monitoring system becomes more sensitive to water use and more proactive in turning your water off. This feature gives you the peace of mind while away that we are taking care of your home. The New Essential Home Service
9 Cost The arrow beside the Away Mode button will take you to the Cost Page. This page gives you a summary of the total volume and cost of your water consumption and waste water charges by day, month, billing cycle or year. You can use the options menu to switch between date ranges. myeddyhome.com
10 Usage From the options bar at the bottom of the page you can now select the Usage Tab. This page shows detailed charts of your consumption for the current day, month, billing cycle, or year. Once you have usage data, you can tap on any line in the chart to display precise water readings. The New Essential Home Service
11 Compare Also, on the options bar at the bottom of the page you can select the Comparison Tab. This page allows you to compare your water consumption across two days or billing cycles. You can use the options menu to switch between date ranges and the calendar buttons to select the desired comparison dates. myeddyhome.com
12 Insight Next, you have the Insight Page which provides valuable insights tailored to your profile and consumption habits. The New Essential Home Service
13 Alerts At the far right, you will see the Alerts Page. An alert will appear when Eddy detects an out-of-the-ordinary water usage spike or when water touches an H2O sensor. You will receive an App notification and when selecting it a pop-up alert will appear which provides key details about the alert as well as options for taking action. Sensors may be programmed to automatically shut off water when they contact water at the sensor location. myeddyhome.com
14 Alerts ENABLED Settings By clicking on the Settings tab in Menu, you ll see your Account, which will allow you to make changes and add information. Under the Property tab, you can sync your billing cycle, for example. Also, if you have a Nest thermostat in your home, our system can integrate with it. The New Essential Home Service
15 Alerts ENABLED Statements By clicking on the Statements tab in Menu, you ll be able to review all your monthly statements, which provide a summary of your water usage. Because you re just starting, this page is currently blank. Each month, you ll notice a new notification from the App, letting you know that the statement is ready. myeddyhome.com
16 Support Details By clicking on the Support tab in Menu, this will provide you with details about how to contact Eddy. The New Essential Home Service
17 Challenges You also have access to our Challenges page. To access your Challenges, click on the top right of the App, where you ll see the Champions Cup. This page brings you water conservation challenges tailored to your household s water usage. You can complete daily and weekly missions and take your water conservation abilities to the next level. myeddyhome.com
18 Challenges You also have access to our Challenges page. To access your Challenges, click on the top right of the App, where you ll see the Champions Cup. This page brings you water conservation challenges tailored to your household s water usage. You can complete daily and weekly missions and take your water conservation abilities to the next level. myeddyhome.com
19 Troubleshooting If a device related issue is encountered, you will be notified on your dashboard. You can troubleshoot from your App by clicking the red Troubleshoot bar, and you will see further details about how to help fix the issue. myeddyhome.com
20 If you have further questions, visit eddyhome.com/my-eddy-home-app/ or call Eddy at The New Essential Home Service
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