Release Date January 5, Release Number 1.6. wiadvisor Dashboard Version wiadvisor Connect Version

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1 Release Notes Release Date January 5, 2014 Release Number 1.6 wiadvisor Dashboard Version wiadvisor Connect Version micropod Application Version micropod Operating System Version 1.2.2

2 Contents New Features & Improvements 3 Dealership Management Reports are now available 5 VIP Report 7 Walk Around and Pre-Write Enhancements 8 User Interface (UI) Enhancements 12 Fixes 21 Technician dropdown filtering logic changes 21 Appointment cancellation update logic added 21 Address change logic revisions 21 KnowledgeBase Publications Highlights 21 wiadvisor Application Support Information 22 Contact Information 22 2

3 New Features & Improvements Dealer Management Reports Usage Report - Number of pushes by Service Advisor - Total dollars pushed through wiadvisor by User - Average dollars per push - Total hours pushed by Service Advisor and Dealership Summary Report - Total Parts and Labor dollars sold by type of service - Total number of Triage items sold by type - Percentage of actual sold vs potential dollars Factory Required Declined Service Report - Total dollars lost from declined services through wiadvisor by User - Average dollars lost from declined services through wiadvisor by User - Breakout by Make of number of services offered, declined, percentage, and dollars involved by User VIP Report Printable VIP report hyperlink and PDF CAIR CAIR notification/cair update sent to Chrysler s Customer Assistance Center once the micropod has been connected to the vehicle advising them the vehicle has arrived at the dealership Walk Around and Pre-Write Enhancements Mark All No Damage button added to the Walk Around (Vehicle) tab to assist User to take corrective action, as all items are defaulted to Not Checked and appears on the Pre-write as Not Checked unless User selects the Mark All No Damage or makes the appropriate changes to each item individually. Items that are not in need of repair will change from Not Checked to None or Ok NOTE: The Walk Around (Tires) tab is not affected by the Mark All No Damage button. All items are defaulted to Not Checked and must be selected by the User 3

4 New Features & Improvements (cont.) Revised Walk Around tab to include Comments, License Plate, and Inspection / Tag Due Date Customer States and Customer Requests buttons added for individual service comments User Interface (UI) Enhancements Modified the manual VIN search feature by allowing the last 8 characters of the VIN opposed to the full 17 character VIN (Chrysler Group and FIAT VINs Only) Added ability to save vehicles in Queue Completed Vehicle Queue shows Service Advisor s name associated with completed vehicle Added progress bar to show Gathering Vehicle Information status when the micropod is done collecting data Replaced tab icons with titles Added multiple Edit buttons in various locations for User ease Added multiple Cancel/Save buttons in various locations for User ease when editing Triage Items listed above Dealer Recommended Maintenance Select All button added for Triage Items and Dealer Recommended Maintenance Created Customer Concerns Filter for selection ease without having to select a specific service category Service Advisor s name automatically selected in the Assign RO tab based on Service Advisor signed in DMS Specific Enhancements Op Code push change preventing DMS description change logic added (AutoMate) Odometer, Tag, Promise Time, and Line comments included in RO push data (PBS) Revised Customer name information logic when customer data is password protection (ADP) 4

5 Dealer Management Reports: 5

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7 Printable VIP report hyperlink and PDF: 7

8 Mark All No Damage button to the Walk Around (Vehicle) tab: 8

9 Walk Around tab includes Comments, License Plate, and Inspection /Tag Due Date: Comments License Plate 9

10 Inspection /Tag Due Date 10

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12 Manual VIN search feature by last 8 characters of the VIN: Chrysler Group and FIAT VIN Manual VIN Search Non-Chrysler Group VIN Manual VIN Search 12

13 Added ability to save vehicles in Queue for longer than 24 hours: Completed Vehicle Queue shows Service Advisor s name with completed vehicle: 13

14 Gathering Vehicle Information loading bar: Tab icons with titles: 14

15 Multiple Edit buttons: 15

16 Multiple Cancel/Save buttons: 16

17 Triage Items listed above Dealer Recommended Maintenance: 17

18 Select All buttons added for Triage Items and Dealer Recommended Maintenance: 18

19 Customer Concerns / Service Category Filter: Customer States and Customer Requests buttons: 19

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21 Fixes Removed unnecessary filtering logic for Technician dropdown (Electronic Vehicle Inspection Report) Appointment cancellation update logic added and error message from DMS displayed when the appointment cancellation attempt in Appointment Ledger fails (ADP) Address change logic revised to include Address Type based on the Customer Flag (Reynolds & Reynolds) KnowledgeBase Publications Highlights The following KnowledgeBase articles ( Support Knowledge Base Mopar Technical Service Knowledgebase wiadvisor folder) are recommended for further information: Reporting Portal Usage Guide Supported Tablets for Use with wiadvisor Setup with Samsung Slate 7 (Windows 7) Samsung Slate Printer Setup for use with wiadvisor AirPrint Enabled Printers Printing from an ipad with wiadvisor wiadvisor Features vs. Vehicle Support Summary Network Requirements For questions or additional assistance, please contact wiadvisor Premium Support at 855- wiadvisor ( ) or support@wiadvisor.com. 21

22 wiadvisor Application Support Information The wiadvisor Dashboard application can be accessed from DealerCONNECT. To access wiadvisor Dashboard from the DealerCONNECT portal, please follow steps below: Login to DealerCONNECT ( using your SID, Password, & Dealer Code Click on Service Tab Click on wiadvisor Dashboard link under Vehicle Information Plus (VIP) Contact Information If you have any questions concerning wiadvisor or the specifics of this release, please contact wiadvisor Premium Support or reference the KnowledgeBase articles at: 855-wiADVISOR ( ) Support Knowledge Base Mopar Technical Service Knowledgebase wiadvisor folder 22