User Guide Symbian Phone For MTNL Vault

Transcription

1 User Guide Symbian Phone For MTNL Vault 1

2 INDEX 1. Registration Instructions 3 2. Supported Device List Feature List How to use the features FAQ s 20 2

3 Registration and Installation for Symbian Phones For 2.5G and above Generation phones with symbian OS Any MTNL postpaid or prepaid user can signup for the MTNL Vault application through three different medium: 1. Registration Through WEB 2. registration Through WAP(using phone device) 3. Registration Through SMS command(using phone device) 1) Register Through WEB: Go to the MTNL Vault and visit your circle website. Click on MTNL Vault link there. If subscribing first time for the MTNL Vault services click on New User Sign up button at the left of the screen. 3

4 4

5 Click on the location pointed by arrow to select you phone model number. 5

6 Select your phone model number from the drop down list of the phone devices. 6

7 Click Next. 7

8 Fill in required information. Prefix 91 to your phone number and click on Proceed. 8

9 You will receive a service message on the phone. Click on the link in the message to Download the MTNL Vault application on your phone if GPRS is active on your phone. If GPRS is not active on your phone signup as a legacy. 9

10 2) Registration Through WAP: User can login to on the phone. User will find a link to subscribe to MTNL Vault application. The user will get the option to download the client from this link directly. 3) Registration Through Device: A new user can send a simple text message from the phone device to subscribe for MTNL Vault service. User needs to send keyword PB to short code This message would be free of charges and user receives three messages from short code Welcome Message 2. Instruction messages 3. Service message to download the MTNL Vault application. 10

11 Symbian Client: List of the phone model supported symbian Client: Device Name Device Model Nokia Nokia 3230 SYMBIAN V7 Nokia Nokia 6260 SYMBIAN V7 Nokia Nokia 6600 SYMBIAN V7 Nokia Nokia 6620 SYMBIAN V7 Nokia Nokia 6670 SYMBIAN V7 Nokia Nokia 7610 SYMBIAN V7 Nokia Nokia 9300 SYMBIAN V7 Nokia Nokia 9300i SYMBIAN V7 Nokia Nokia 9500 SYMBIAN V7 Nokia Nokia 6630 SYMBIAN V8 Nokia Nokia 6680 SYMBIAN V8 Nokia Nokia 6681 SYMBIAN V8 Nokia Nokia 6682 SYMBIAN V8 Nokia Nokia N70 SYMBIAN V8 Nokia Nokia N72 SYMBIAN V8 Nokia Nokia N90 SYMBIAN V8 Nokia Nokia 3250 SYMBIAN V9 Nokia Nokia 5500 SYMBIAN V9 Nokia Nokia E50 SYMBIAN V9 Nokia Nokia E61 SYMBIAN V9 11

12 Nokia Nokia E62 SYMBIAN V9 Nokia Nokia N71 SYMBIAN V9 Nokia Nokia N73 SYMBIAN V9 Nokia Nokia N80 SYMBIAN V9 Nokia Nokia N91 SYMBIAN V9 Nokia Nokia 9300 SYMBIEN V7_S80 Nokia Nokia 9300 i SYMBIEN V7_S80 Nokia Nokia 9500 SYMBIEN V7_S80 Features of the symbian clients for the handsets given in above list: Feature User Activity Expected Application Output From the Web (Create a new user through WEB) User goes to the MTNL Vault URL. Clicks New User link. It should take user to MTNL Vault registration page where user is asked to provide user details and select his/her phone models. User clicks Proceed A wap push is sent to user device. After downloading the complete application When user clicks on the download MTNL Vault service messages(wap Push) User installs MTNL Vault on device User should be able to download MTNL Vault onto his/her device Application installs itself after successful download. User needs to give permission for the successful installation of the application. User must install the application in External 12

13 memory for the better user experience. After successful installation application will start registering process automatically. If the user doesn t cancel the registration process, then the application should be able to register. If user cancels the registration process. User can start the registration process again by clicking on the MTNL Vault icon in the phone menu. Contacts Backup Contacts backup after successful registration After successful registration new user, all the contacts should be automatically uploaded to WEB. Contact Backup Settings Select : Options >>Settings>>Phonebook User gets two option there Click on upload Mode for the contact upload settings There are three options 1. Upload Mode 2. Roaming Upload User gets three options: 1.1 Auto 1.2 Schedule 1.3 Manual 1.1 AUTO In Auto mode the contact will be upload in the account as soon as any contact add in the account 1.2 SCHEDULE In Schedule mode, the application will prompt for the number of hours that can be taken as a time for synchronization. 1.3 MANUAL In Manual mode there is no synchronization for 13

14 your contacts User should be able to see all the device contacts, on the WEB WHEN ROAMING 2.1 Always suspended 2.2 Never Suspended There are two option in this 1.Always suspended 2.never suspended. 2.1 Always suspended-backup will suspend while you are in roaming. 2.2 Never Suspended-Backup will continue while you are in roaming or not Messages Backup Options>>Backup>>Messages >>SMS/MMS Application would read the messages from inbox and sent folder to be backed up on the web. User needs to select the messages to be uploaded on the web. Message Backup Settings Options>>Settings>>Messages User gets two option there Click on Upload Mode for the Messages upload settings There are two options 3. Upload Mode 4. Roaming Upload User gets two Options 3.1 End of the Day 3.2 Manual 3.1 End of the Day If user selects End of the day, User can schedule a time for the automatic backup of all phone messages 3.2 Manual When this option is selected application will not perform any operation when user send and receives 14

15 4. WHEN ROAMING 4.1 Always suspended 4.2 Never Suspended messages. User needs to use Options>>Settings>>Messages To backup the SMS/MMS manually Same as contact backup Media Backup Options>>Backup>>Media>> Photo/Video User will be able to select the photos/video from the phone memory and external memory to be backed up on the WEB. All the selected photos would be stored in Backup default album. User can create a new album as well while backing up the photo by clicking on Create New album Media Backup Settings Options>>Settings>Media User gets three option there Click on Upload Mode for the Messages upload settings There are two options 5 Upload Mode 6 Description Prompt 7 When Roaming User Gets Three options 5.1 Auto 5.2 Prompt 5.3 Manual 5.1 AUTO All photo/video you snap will be uploaded as soon as you click. 5.2 PROMPT If this option is selected user will get a prompt for the backup whenever he clicks a photograph 15

16 5.3 MANUAL If you select Option Manual then you have to manually upload the photo or video. 6. User clicks on Description prompts. Note: This option will work if Upload mode is PROMPT other wise it will not be selected User can change description prompt to Enable and Disable mode. If Enable: Application will ask the name of the photograph before it backs up the photo/video Downloads Backup 7. When Roaming Same as contact backup Options>>Backup>download >>Ringtone If Disable: Application will not ask for the name of the media. User will be able to select the Ringtones from the phone memory and external memory to be backed up on the WEB. Options>>Backup>download >>Games/Application User will be able to select the Games & applications from the phone memory and external memory to be backed up on the WEB. Options>>Backup>download >>wallpaper User will be able to select the wallpapers from the phone memory and external memory to be backed up on the WEB. Downloads Backup Settings User Selects Options>>Settings>>Downloads When User selects Upload Mode User gets two option there 8. Upload Mode 9. When Roaming User Gets Three options 16

17 Phone Secure Settings 8.1 Auto 8.2 Prompt 8.3 Manual 8.1 AUTO All downloads would be backed up automatically by the application whenever a Ringtone, games or wallpaper is downloaded. 8.2 PROMPT When Prompt is selected, user is prompted each time he downloads a Ringtone, games or wallpaper. 8.3 MANUAL No action is performed when user downloads wallpaper Ringtones or application. 9. When Roaming Same as contact backup User can select :Options>>settings>>Anti- Theft User gets Three options 10. Play Alarm if frozen 11. Friends Number 12. Frozen Screen Text 10. Play Alarm if frozen When this option is selected is Enabled Phone will play an alarm when phone is frozen. If this is disable phone will not play alarm when it is frozen. 11. Friends Number User may enter a friend s number to which thief information will sent if thief changes the SIM card in the locked phone. 12. frozen Screen Text User can enter his/her address using this option. If handset is lost & frozen then handset will display this text on the main screen. OTHER Options User Can select :Options>>Others User gets Three options here 13. Share/Invite 17

18 14. View Album 15. Change Password If User selects Share/Invite User gets two Options 13.1 Album 13.2 MTNL Vault 13.1 Album User can select an album from the account & can share that with any friend from the phonebook. User can share the album with the friend those are present in the phonebook. If contact is not available in the phonebook, In that case user has to add that contact in the phonebook. Because at this option user can only select the contacts from the phone book MTNL Vault User needs to select a contact from the phonebook to send an invitation to a friend. 14. View Album User can view the photos already stored on the web account the through WAP using this option. User can see all photo/videos stored on the web. 15. Change Password User can change the password of the application using this option. User needs to enter the existing password & new desired password. Application will change the password and will prompt the confirmation. Help If user selects HELP Application shows the HELP required for the backup and settings. Exit If user press EXIT Application will work in the background and user 18

19 will be able to perform the routine operations of the phone. About Press OK on About menu Prompt will appear describing the copyright and the version of the application. Remove/Uninstall the application Adding contact/contacts on the WEB/Device User can update the existing contact on the WEB/Device Deleting the existing contact/contact(s) on the WEB/Device Restoration of data back to new device User selects MTNL Vault from device manager for un-installation. Adding contact/contacts on the WEB Adding contact/contacts on the device User update the existing contact on the WEB User update the existing contact on the device User delete contact(s) on the WEB User delete contact(s) on the device Restoring contact(s) from Recycle Bin in WEB User can login into the account MTNL Vault should be Removed/ Uninstalled from the device completely. User can add contact/contacts on the WEB and contacts would be synchronized on the device User can add contact/contacts on the device and contacts would be synchronized on the device The changes should be reflected on the device The changes should be reflected on the WEB If the user deletes contact(s) from the address book then the contact(s) should be deleted from the device and should be backed up in the Recycle Bin on WEB account. Contacts should be deleted on the WEB and should be backed up in the Recycle Bin. The contact(s) restored should be reflected in the device 19

20 Unsubscribe User can also send a message RESTORE to to re-download the client on new phone User needs to send a message UNSUB to User will restore entire phone book on new phone. User will get the conformation of the unsubscription. Symbian MTNL Vault FAQ s General FAQ s: What is special about MTNL Vault? What is marvelous about MTNL Vault is that it is automatic : You don t have to remember to backup your data, yet the latest copy of your data is always available on the server. This is a lifesaver when you need it: if your battery dies, you lose your phone, or you don t have your phone with you but need a number. How long does it take to activate my MTNL Vault connection? Your MTNL Vault connection is normally activated as soon as you download and register the client. 20

21 Are there any special requirements to use this service? In order to provide you with an exceptional service, there are a few special requirements: 1 GPRS/WAP enabled for your phone Is there a client or application that I need to install? Yes, you have to download and install a Symbian (.SIS/.SISX) file. You can signup to download and install this MTNL Vault application via website (click on New User Signup ), MTNL WAP site or by sending SMS PB to Can I use my phone when MTNL Vault is running if I have a Symbian phone? You can continue to use your phone as you normally do. MTNL Vault runs silently in the background and is non-intrusive. It automatically pauses when you are using your phone, and resumes any activity when you stop using your phone. Signup for the service Symbian Users There are 3 ways of signing up to the MTNL Vault service. Via WEB 1 Click on New User Signup link on this website. 2 Follow the on-screen guide and input details about your phone model and details. 3 If the MTNL Vault application is supported on your phone, you will receive a Service Message on your phone from MTNL Vault for you to download the application on your 21

22 phone to begin your backup. 4 If the MTNL Vault application or SyncML settings are not supported on your phone, you will need to signup as a Legacy user by sending REG to Via MTNL WAP 1 Visit MTNL WAP site and click on MTNL Vault icon. 2 You will be informed the type of backup type supported on your phone and instructed on how to signup and activate the service. Via SMS 1 All users can send SMS PB to You will be sent a Service Message with a WAP link from MTNL Vault. 3 If your phone is not GPRS enabled, send REG to to signup as a Legacy user. Why does application take long time to synchronize/backup the data, when backup is happening first time after initial download of the application? When application is downloaded on the phone it backs up entire phone book on your web secure account. Application sends the contacts in small packets (having 20 to 50 contact-number of contacts depends on strength of GPRS connection) to the server for backup. So application takes little more time while backing up t he contacts first time. 22

23 How do I transfer my data to a new phone for Symbian users? If you ve upgraded your phone and the new phone supports the MTNL Vault application, you can download the MTNL Vault application on your phone and change your backup type to an automated backup via the MTNL Vault application. To transfer your data to a new phone which supports MTNL Vault applications? Via WEB 1 Login at the Existing User Login section on this website, and click on the Utilities > Restore link. 2 Select the device model 3 Click on the Restore button 4 A service message, with a WAP link will be sent to your new phone. Download and install the MTNL Vault application on your new phone. 5 The data will be automatically transferred to the new phone within a few minutes. Via WAP 1. Visit the MTNL WAP and click on MTNL Vault 2. Click on Download MTNL Vault client to download the new MTNL Vault application 3. Follow the on-screen guide and click Yes to all prompts to install. You can choose to install the application on your phone or MMC. 4. With the MTNL Vault application running on your phone, your data will be transferred to a new phone at your next sync action. 23

24 Via SMS 1. Send Restore to You will receive a Service Message from MTNL Vault with the WAP link to re-download the new MTNL Vault application on your phone. 3. At the MTNL Vault WAP page, click on Download MTNL Vault client to download the new MTNL Vault application 4. Follow the on-screen guide and click Yes to all prompts to install. You can choose to install the application on your phone or MMC. 5. With the MTNL Vault application running on your phone, your data will be transferred to a new phone at your next sync action. 6. Note: If the MTNL Vault Symbian or Java application is not supported on your phone, you will either be sent SyncML settings to configure your SyncML client or instructions on how to signup / backup as a Legacy user. How do I Stop/Unsubscribe the MTNL Vault service? To stop the service, 1 Go to the Application Manager on your mobile phone 2 Select MTNL Vault, and then Options > Remove 3 A message prompts up, click OK. The application is now removed. You are however still subscribed to the service, and your data safely backed 24

25 up on our server. You may choose to SMS UNSUB to to unsubscribe from the service and effectively DELETE all your data. Use the service while roaming You can use the service if you have GPRS enabled while roaming. (Contact Customer Care, for GPRS related queries). Why is MTNL Vault always in my list of active applications? In order to deliver an automatic experience, MTNL Vault needs to constantly listen for changes. This is why it s always in the list of active applications. The Antitheft / Secure application also runs alongside your MTNL Vault application. Change my MTNL Vault password To change your password for the service, 1 Go to the MTNL Vault application on your mobile phone 2 Click Options > Other > Change Password 3 Type your old and new password. 4 Your password to MTNL Vault service is now changed. You will also receive a confirmation SMS on your Username and new Password. 5 Every time you login to the WEB/WAP, your new password will apply. 25

26 Does MTNL Vault have an impact on the battery consumption? MTNL Vault has some impact on the battery consumption because it runs in the background at all times. Why does the GPRS connection come and go every now and then? MTNL Vault transfers data over the GPRS connection. When running unattended, it does this without notifying you. When you make a change to your contact database for instance, MTNL Vault picks this up and opens a GPRS connection, and transfers the data. So an open GPRS connection indicates that your data is being transferred to the MTNL web Vault, or vice versa, so that you have the latest copy of your data available on the phone as well as the MTNL Vault web. How do I restore my backed up data on a new phone number (New MSISDN)? You can restore your backed up data on a new phone number. However, you can only maintain one phone number per MTNL Vault account. You can restore data on a new phone number via SMS Via SMS 1. Send NEWMN<space><userid><space><password> to You will receive a confirmation SMS that your phone number has changed. 26

27 3. If your phone supports MTNL Vault Symbian or Java client, a service message with the application will be sent to your new phone. Download and install the MTNL Vault application on your new phone. 4. Enter your existing password. 5. The data will be automatically transferred to the new phone within a few minutes. 6. In future when you login to your data, your username will be your new phone number. Phone Contacts backup How do I backup my contacts? Users don t need to backup the contacts manually because MTNL Vault application keeps on synchronizing the phonebook when ever there is any change the phonebook. This seamless synchronization will work in the background automatically. Schedule the upload of contacts You can schedule the upload of contacts by setting the contacts upload mode. 1 Go to the MTNL Vault application on your mobile phone 2 Select Options > Settings > Phonebook 3 Under Backup Mode (the default setting is set to Auto ) > Options > Change 4 Select Schedule, click Ok 5 A message prompts up, click Ok 6 Enter number of hours and click Ok 27

28 This ensures that synchronization takes place according to your fixed schedule. I want to manually choose when to upload contacts You can change the settings to do manual uploads of your contacts. 1. Go to the MTNL Vault application on your mobile phone 2. Select Options > Settings > Phonebook 3. Under Mode (the default setting is set to Auto ) > Options > Change 4. Select Manual, click Ok This ensures that no contact is transferred until you manually choose to synchronize your phonebook. Whenever you want to synchronize your contacts, you can backup your contacts by selecting Options > Backup > Phonebook. Enable the upload of contacts while roaming To enable the upload of contacts while on roaming, 1 Go to the MTNL Vault application on your mobile phone 2 Select Options > Settings > Phonebook 3 Under When Roaming (the default setting is set to Always Suspend ) >Options > Change 4 A message prompts up enabling Roaming Upload ( Never Suspend ), click Ok 28

29 The preset setting for Roaming Upload is set to Always Suspend. If you have changed it to Never Suspend and would like to turn off the upload of contacts while roaming, 1 Go to the MTNL Vault application on your mobile phone 2 Select Options > Settings > Phonebook 3 Under When Roaming > Options > Change 4 A message prompts up disabling Roaming Upload ( Always Suspend ), click Ok This ensures that the application continues to run, but no contact is transferred while you are roaming. Once you are back to your home country you can backup your contacts by selecting Options > Backup > Phonebook How can I view my backed up contacts? To view your backed up data, 1 Login at the Existing User Login section on this website, click on My Contacts 2 Your list of contacts will be displayed 29

30 Photos and Videos How do I backup photos and videos I take? MTNL Vault runs in the background, and backs up photos and videos according to the preset settings on Prompt. This ensures that a message will be prompt very time you take a photo / video on your phone, asking if you would like to backup. How do I backup photos or videos that are already on my phone? To backup photos those are already on the phone, 1. Go to the MTNL Vault application 2. Click on Options > Backup > Media > Photos 3. Select the photos you want to backup from your phone 4. Click Options > Select/Unselect > Options > Backup 5. A confirmation message prompts up. Click Ok to backup 6. You will be prompted for an Album name. Select an existing album, or create a new album. 7. You can also choose Options > Select All to select all the photos in the phone memory. 8. Note: The same procedure can be applied to backup videos How do I backup photos or videos that are on my MMC? To backup photos that is on the MMC, 1 Go to the Phone Backup application 2 Click on Options > Backup > Media > Photos 30

31 3 The next screen shows two tabs. The default tab points to the Phone Memory. Select the next tab, which points to the MMC 4 Select the photos you want to backup from your MMC. 5 Click Options > Select/Unselect > Options > Backup 6 A confirmation message will prompt up. Click Ok to backup 7 You will be prompted for an Album name. Select an existing album, or create a new album 8 You can also choose Options > Select All to select all the photos in the MMC Note: The same procedure can be applied to backup videos I want all my photos to automatically backup. You can enable the automatic backup option, 1 Go to the MTNL Vault application on your mobile phone 2 Select Options > Settings > Media 3 Under Backup Mode > Options > Change 4 Select Always, click Ok 5 A message prompts up, click Ok This ensures that every photo / video taken will be sent to the server. A prompt message will appear for you to enter your description and select Album. You can enable the manual backup option, 1 Go to the MTNL Vault application on your mobile phone 31

32 2 Select Options > Settings > Media 3 Under Backup Mode > Options > Change 4 Select Skip, click Ok 5 A message prompts up, click Ok This means that every photo / video taken will not be sent to the server. You can choose to select the photo / video to backup by selecting Options > Backup > Photos / Videos I don t want to enter a description each time I upload a photo. You can disable the description prompt option, 1 Go into the MTNL Vault application 2 Select Options > Settings > Media 3 Under Description Prompt (the default setting is set to Enabled ) > Options > Change 4 A message will prompt disabling description prompts, click Ok The option will change to Disabled I want to re-enable my settings to enter a description each time I upload a photo. The preset setting for Description Prompt is set to Enabled. If you have changed it to Disabled and would like to re-enable it, 1 Go into the MTNL Vault application 2 Select Options > Settings > Media 32

33 3 Under Description Prompt > Options > Change 4 A message will prompt enabling description prompts, click Ok The option will change to Enabled How do I backup photos and videos I take? To backup your media (photo / video), 1 Go to the MTNL Vault application 2 Click on Options > Backup > Media > Photos 3 Select the photos you want to backup from your phone 4 Click Options > Select/Unselect > Options > Backup 5 A confirmation message prompts up. Click Ok to backup 6 You will be prompted for an Album name. Select an existing album, or create a new album. Note: The same procedure can be applied to backup videos What happens when I delete a photo or video on my phone? Photos or videos that have been backed up to your MTNL Vault server stay there until you delete it via a WEB or WAP browser. Photos and videos that are deleted on your phone do not result in them being deleted on the server. How do I share my photos and videos from my phone application? To share your photos, 33

34 1 Go to the MTNL Vault application 2 Click on Options > Other > Share/invite > Album 3 From the list, select the album to share, click Ok 4 Click Options select Add Recipient 5 Your contacts list is displayed. Select the contact, click Ok 6 Select the phone number 7 Type in a message within 30 characters 8 Click Done 9 A status message is displayed, click Ok to exit 10 Each friend then receives an SMS with your message and the link to the WAP page through which they can view all the photos stored in that album Note: The same procedure can be applied for sharing of videos Note: Your friends will only be able to access photos/videos in the album that you share with them. If an album is not explicitly shared with a specific person, that person will not have access to any photo/video in that album. How can I view my backed up media (photo/video)? To view your backed up data, 1 Login at the Existing User Login section on this website, click on Media 2 Your list of albums with the photos/video is displayed 34

35 SMS / MMS Backup: How do I backup an SMS? To backup an SMS 1 Go to the MTNL Vault application 2 Click on Options > Backup > Messages > SMS 3 Messages in your Inbox is displayed 4 You can either select messages from your Inbox or Sent items folder 5 Select the message you want to backup, click Options > Select/Unselect 6 Click Options > Backup Note: The same procedure can be applied for MMS How can I view my archived SMS/MMS? To view your archived SMS 1 Login at the Existing User Login section on this website, click on My Messages 2 Your message archive is displayed 35

36 Use the service while roaming You can use the service if you have GPRS roaming enabled (check with Customer Care, if you are unsure what this means).you can change the roaming backup settings on your application. To change the settings, 1 Go to the MTNL Vault application on your mobile phone 2 Click Options > Settings > Select the data type 3 Under When Roaming, change your options to Always Suspend / Never Suspend Note: Data charges are different when roaming. How do I share this cool MTNL Vault service with my friends and family? To tell your friends and family about MTNL Vault, 1 Go to the MTNL Vault application 2 Click on Options > Other > Share/Invite > MTNL Vault 3 Click Options select Add Recipient 4 Your contacts list is displayed. Select the contact, click Ok 5 Select the phone number 6 Type in a message within 30 characters 7 Click Done 8 A status message is displayed, click Ok to exit 36

37 9 Each friend then receives an SMS with your message and the link to check out the MTNL Vault service How can I set uploads to happen at the end of the day? To set the upload at the end of everyday, 1 Go to the MTNL Vault application 2 Click on Options > Settings > Messages 3 Select Backup Mode > Options > Change 4 Backup is set to End of Day How do I set to manually select backup of SMS / MMS? The preset setting for SMS / MMS backup is set to Skip. If you have changed it to End of Day and would like to re-enable it, 1 Go to the MTNL Vault application 2 Click on Options > Settings > Messages 3 Select Backup Mode > Options > Change 4 A message prompts up confirming manual backup, click Ok 5 Backup is set to Skip 37

38 Will my SMS be backed up when I am Roaming? In order to backup SMS / MMS when you are roaming, you have to enable the roaming upload option. To enable the Roaming Upload Option, 1 Go to the MTNL Vault application 2 Select Options > Settings > Messages 3 Select When Roaming > Options > Change 4 A message prompts up enabling Roaming Upload, click Ok 5 Roaming option is set to Never Suspend Note: The same procedure can be applied to backup MMS while on roaming SMS messages that have been backed up to your MTNL Vault server stay there safely. SMS messages that are deleted on your phone do not result in them being deleted on the server. How can I view my archived SMS? To view your archived SMS 1 Login at the Existing User Login section on this website, click on My Messages 2 Your message archive is displayed 3 You can either select Inbox or Sent Items from the dropdown menu 38

39 Note: You can either select Inbox to view your received SMS or Sent Items to view the sent SMS. Downloads Backup(Ring Tones, Wallpapers, Java Applications & Games): How do I backup downloads that are already on my phone? To backup downloads that is on the phone, 1 Go to the MTNL Vault application 2 Click on Options > Backup > Downloads > Tones 3 Select the downloads you want to backup from your phone 4 Click Options > Select/Unselect > Options > Backup 5 A confirmation message prompts up. Click Ok to backup 6 You can also choose Options > Select All to select all downloads in the phone memory. Note: The same procedure can be applied to backup games and wallpapers How do I backup downloads that are on my MMC? To backup downloads that is on the MMC, 1 Go to the MTNL Vault application 2 Click on Options > Backup > Downloads > Tones 3 The next screen shows two tabs. The default tab points to the Phone Memory. Select the next tab, which points to the MMC 39

40 4 Select downloads you want to backup from your MMC. 5 Click Options > Select/Unselect > Options > Backup 6 A confirmation message will prompt up. Click Ok to backup 7 You can also choose Options > Select All to select all the photos in the MMC Note: The same procedure can be applied to backup games and wallpapers Will my downloads be backed up when I am roaming? In order to backup downloads when you are roaming, you have to enable the roaming upload option. To enable the Roaming Upload Option, 1 Go to the MTNL Vault application 2 Select Options > Settings > Downloads 3 Select When Roaming >Options > Change 4 A message prompts up enabling Roaming Upload, click Ok 5 Roaming option is set to Never Suspend Data that have been backed up to your MTNL Vault server stay there safely. Downloaded contents that are deleted on your phone do not result in them being deleted on the server. How can I view my archived downloads? To view your archived downloads, 40

41 1 Login at the Existing User Login section on this website, click on My Downloads 2 Your list of downloaded content archive is displayed Antitheft Anti-Theft What is Antitheft? 1. Antitheft helps you prevent unauthorized use of your mobile phone and your mobile phone data in case of loss or theft. This feature also greatly improves the probability of recovery of your lost phone. Antitheft is a small application that runs in the background together with your MTNL Vault application. This provides you full time. 2. Thief Identification : Notifies you of a foreign SIM inserted on your phone 3. Phone Freeze : Freezes your phone, making it unusable until you key in the password 4. Phone Vacuum: Remotely delete all the data in your lost / stolen phone. Can I trace out the person who has stolen my phone? In case your phone is stolen and the thief changes the SIM card, an SMS with information of the thief s phone number is sent to your phone number (the number of the SIM that was in the phone at the time it was stolen). This SMS is also sent to your friend s phone numbers (1) the number from which you sent the FREEZE command and (2) Number which you had preset on the application as your friend s number. 41

42 How can I set my friend s number to be notified for Thief Identification? To set your friend s number for Thief Identification, 1 Go to the MTNL Vault application on your mobile phone 2 Click on Options > Settings > Antitheft 3 Select Friend s Number > Options > Change 4. Key in your friend s phone number. Click OK In case of a foreign SIM being inserted on your lost / stolen phone, this friend s phone number will also be notified. How can I freeze my phone, when it s lost? To freeze your lost phone, 1 Login at the Existing User Login section on this website 2 Click on Antitheft 3 Click Phone Freeze 4 Click on Freeze my phone link 5 A freeze message is sent to your phone You can also freeze your phone by sending SMS FREEZE<space><MTNL Vault Password>, from any mobile phone to your lost phone. Antitheft has an option, when the SIM card is changed the phone automatically freezes. To unfreeze, user will have to key in your MTNL Vault password. To enable this feature on your 42

43 phone, 1 Go to the MTNL Vault application on your mobile phone 2 Click on Options > Settings > Antitheft 3 Select When SIM Changed (the default setting is set to Freeze Phone ) > Options > Change 4 A message prompts. Click OK 5 Your settings have changed Your phone will be not be frozen whenever the SIM is changed How can I unfreeze my Frozen Phone? To unfreeze phone, 1 Login at the Existing User Login section on this website 2 Click on Antitheft 3 Click Phone Freeze 4 Click on Unfreeze my phone link 5 An unfreeze message is sent to your phone You can also deactivate Phone Freeze by 1. Sending SMS UNFREEZE<space><MTNL Vault Password>, from any mobile phone to your lost phone. 2. Press # on your phone to pop up password entry box. Enter your antitheft password and click 43

44 OK. Can I set an alarm to play when my phone is frozen? When your phone is frozen, you can choose to play an alarm sound to alert the thief /founder of your lost/stolen phone, Go to the MTNL Vault application on your mobile phone 1 Click on Options > Settings > Antitheft 2 Select Play alarm if frozen (the default setting is set to Disabled ) > Options > Change 3 A message prompts. Click OK 4 Alarm sound is enabled Your phone will play an alarm sound when it s frozen Can I change the display text when my phone is frozen? Yes, you can. To change the text on a Frozen Phone, 1 Go to the MTNL Vault application on your mobile phone 2 Click on Options > Settings > Antitheft 3 Select Frozen Screen Text > Options > Change 4 Type the message you want the thief / founder of your lost / frozen phone to see. Click OK You can choose to input your contact details for the founder of your lost / stolen phone to contact you to return your phone. 44

45 How can I erase my data on the phone? You can choose to erase the data on your lost/ stolen phone to protect your data being misused. To erase the data on your phone, 1 Login at the Existing User Login section on this website 2 Click on Antitheft 3 Click Phone Vacuum 4 Select the check box against what you want to erase. E.g. select Contacts Only to erase all the contacts 5 Click the Ok button You can also erase the data on your phone by sending SMS from any mobile phone to your lost phone. 1. To erase all data (contacts, photos/videos, SMS/MMS and downloaded contents), send SMS VACUUM<space><MTNL Vault Password> 2. To erase only SMS, send SMS VACUUM<space>MESSAGES<space><MTNL Vault Password> 3. To erase only photos, send SMS VACUUM<space>PHOTOS<space><MTNL Vault Password> 4. To erase only videos, send SMS VACUUM<space>VIDEOS<space><MTNL Vault Password> 5. To erase only contacts, send SMSVACUUM<space>CONTACTS<space><MTNL Vault Password> 45

46 I don t see anti-theft option on my phone? Anti Theft is not present in the Series 80 devices. These include the Nokia Communicator series (Nokia 9300, Nokia 9300i, and Nokia 9500). 46