BT One Phone Portal. BT One Phone Portal Release [Subject] Improving Usability. Available: BT One Phone Release Notes

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1 BT One Phone Release Notes [Subject] BT One Phone Portal November 2016 BT One Phone Portal Release 2.26 Available: Improving Usability The BT One Phone Portal is a one stop shop for managing your BT One Phone service. The latest update now makes it even easier to use, with enhanced processes for password resets, vpbx PIN changes, managing the 50 Regulated Data Roaming cap, viewing subscription types and more. To find out about these and other updates simply see the 2.26 Release Notes or visit your BT One Phone Portal. Issue 1 Monday, 28t h November 2016

2 1.0 Simplifying Password Changes Changing the Portal password has been made easier with the introduction of a password strength indicator. The Username and password screen will display a useful list of password requirements as the password is being reset and a green tick will appear when each security requirement is met. The Confirm button will be visibly disabled until all the security criteria are met. This avoids any potential frustration with multiple unsuccessful attempts at changing the password. Figure 1: Changing a Portal Password

3 2.0 vpbx PIN Security Enhancements The security around changing the vpbx PIN from the Portal, has been updated and is now aligned to that of the BT One Phone Service menu. Changing the vpbx PIN is still accessed through the Personal Info > Username and password tabs, however changing the 4 digit PIN must comply to the rules contained in Table 1. Whilst a new PIN code is input, the various strength requirements are visible; as each security criteria is met a green tick is placed next to it. If the security criteria is not met then a red cross is displayed next to the requirement. Figure 2: Changing the vpbx PIN Table 1: VPBX Password Security Rules VPBX Password Security Rules 1. No purely repetitive digits e.g. 0000, No purely sequenced digits e.g. 1234, No purely sequenced digits in reverse order e.g. 4321, Cannot be set to the last 4 digits of a customer s mobile number or landline number 5. Cannot be set to the last 4 digits of customer s extension number. Or last 4 digits of longer extension number 6, Cannot be 2580 or Cannot be the same as the previous PIN number

4 Regulated Data Roaming Cap Managing the 50 regulated data roaming cap has been made easier. The 50 data roaming cap is still accessed through the Company Info > Subscription details tabs however the labelling has now been updated and the step by step process made more intuitive. Figure 3: Step one -EU Regulated Data Roaming Cap Option Figure 4: Step Two - Select SIM Card Figure 5: Step Three - Switch Cap On/Off

5 Please note The 50 regulated data roaming cap applies to roaming data (outside UK) used both in and outside of the EU. The 50 regulated data roaming cap excludes any prepaid roaming allowance such as the 10 RoW daily data roaming allowance. The EU Data Roaming cap is switched on by default for all customers at implementation stage. It may be managed through the Portal as above. 4.0 Managing SIP We re launching SIP desk phones in December, which will deliver the ability to choose a desk based phone solution and integrate it with the full BT One Phone functionality. In anticipation of the new functionality, SIP subscription details will now be reflected in the Portal. Updates to the Portal will now include:- A new high water-mark calculation with Office Worker SIP Phone subscriptions included. A breakdown of Office Worker SIP subscriptions within the Google map tooltip display. Customer reports with Office Worker SIP Phone subscriptions. And prices displayed for both Office Worker SIP Phone and SIP Extra pricing. Figure 6: High Watermark includes Office Worker SIP Figure 7: Office Worker SIP subscriptions displayed

6 4.0 Charge Report Update The Charge Report gives customers the functionality to run detailed reports on both billed and unbilled usage. The report labelling has now been improved for TEXT reporting. Figure 8: Charge Report for unbilled TEXT If you need any further information, our BT One Phone helpdesk is open Monday to Friday 8am to 6pm excluding Bank Holidays. Simply call us on or just 8844 from your BT One Phone.