IBM BladeCenter HS21 XM blade servers offer performance efficiency with powerful, low-voltage, quad-core processor performance

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1 IBM United States Announcement , dated June 3, 2008 IBM BladeCenter HS21 XM blade servers offer performance efficiency with powerful, low-voltage, quad-core processor performance Key prerequisites...2 Description...2 Product positioning... 7 Reference information... 8 Publications... 8 Services...9 Technical information...10 IBM Electronic Services...16 Terms and conditions Prices...20 Order now...22 At a glance BladeCenter HS21 XM blade servers revolutionize the economics of application server deployment with power efficiency, scalability, control, and serviceability. These new server models include: Single-wide, high-performance blade servers Powerful, low-voltage, quad-core Intel Xeon processors with 3 MB L2 cache per core Up to two processors with 1066 MHz 1 front-side bus (FSB) Standard models with high-speed 4 GB (2 x 2 GB DIMMs) PC MHz high-performance double data rate (DDR2) ECC memory; maximum system memory 32 GB 2 Dual Broadcom 5708S Gigabit Ethernet connections with failover support Support for Ethernet or Fibre Channel expansion cards Integrated systems-management processor Support for one non-hot-swap SAS SFF HDD (up to 146 GB capacity) or one 15.8 GB solid state SATA drives (single or double) or one 31.4 GB solid state SATA drive (single) Support for BladeCenter Storage and I/O Expansion Blade with three additional hot-swap SAS SFF HDDs and support for RAID 0, 1, or optional RAID 5 Optional 4 GB or 8 GB Modular Flash Drive (on-board, USB) For ordering, contact: Your IBM representative or the Americas Call Centers at 800-IBM-CALL Reference: SE001 Overview BladeCenter HS21 XM low-voltage blade servers, coupled with the BladeCenter chassis, deliver advanced application serving with performance, power efficiency, and scalability ideal for enterprise environments. Features, functions, support, and services at your command include: Blade servers supported in the BladeCenter chassis LV models that offer lower power consumption Powerful, low-voltage, high-performance, quad-core processors IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 1

2 Shared 3 MB L2 cache per core (12 MB per quad-core processor) 1066 MHz front-side bus (FSB) Dual Gigabit Ethernet connections Up to 32 GB of high-speed memory with ECC (eight DIMM slots x 4 GB/DIMM on 30-mm single-wide blade) One non-hot-swap SAS SFF HDD (up to 146 GB) or one 15.8 GB solid state SATA drive (single or double) or one 31.4 GB solid state SATA drive (single) Optional BladeCenter Storage and I/O Expansion Blade with support for up to three additional hot-swap SAS SFF HDDs with RAID 0 and 1, and optional RAID 5, as well as two additional I/O expansion slots Optional 4 GB or 8 GB Modular Flash Drive Advanced high-availability and systems-management features Service and support capabilities for On Demand Business: IBM Director and Remote Deployment Manager ServerProven compatibility testing and Web support Warranty: Three years, customer replaceable unit (CRU) and on-site service 3, limited warranty 4 ; optional warranty service upgrades available These features make the new BladeCenter HS21 XM models an attractive, economical approach to the deployment of large numbers of powerful servers that effectively use space and power resources. Key prerequisites BladeCenter chassis Monitor, keyboard, and mouse for setup Network switch module Boot device, such as on-board HDD or a network storage device Management module with latest-level firmware Rack with appropriate PDUs and main power distribution Planned availability date July 2, 2008, all HS21 XM BladeCenter models and options Description Related options IBM processor upgrades Quad-Core Intel Xeon Processor L5408 (2.13GHz 1066MHz 12MB L2 Cache 40w) Upgrade Processor Option 46C5094 BladeCenter HS21 XM High-performance, blade-server subsystems: The BladeCenter HS21 XM blade servers are high-throughput, two-way, SMP-capable blade servers, and highly scalable when you add memory. One processor is standard on the blade server. High-speed PC MHz high-performance double data rate (DDR2) ECC memory is synchronized to the IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 2

3 processor-to-memory subsystem performance with current processors. The BladeCenter HS21 XM uses the Intel E7520 system chipset that includes: Memory and I/O Controller (MCH) (North Bridge) ESB2 (South Bridge) The MCH includes: Integrated high-performance main memory subsystem Integrated PCI Express interface High throughput between processors and main memory The ESB2 includes: USB interface Local on-blade service processor interface PCI-X bus interface to the LSI 1064 SAS controller and PCI bus interface to the ATI ES1000 (RN50) video controller Systems management bus, supporting Philips I2C two-wire protocol interface Low-power controller interface for POST/BIOS EEPROM Dual Gigabit Ethernet connections One external PCI-X bus segment for an I/O expansion card connector Standard BladeCenter HS21 XM configuration CPU information by model Intel Model CPU CPU CPU FSB CPU name speed power speed cache 7995GNx L GHz 40W 1066MHz 12MB Model configurations Intel Model CPU CPUs Standard DIMM HDDs Blade name memory slots width 7995GNx L x2 GB 8 Open 30mm Additional features The BladeCenter HS21 XM system board contains eight DIMM connectors (30-mm blade). Each DIMM connector supports 512 MB, 1 GB, 2 GB, or 4 GB DIMM options: Up to 32 GB of system memory is supported with eight DIMM connectors. Memory is two-way interleaved (must be installed in matched pairs). Valid configurations are 2, 4, or 8 DIMMs. Memory sizes can be mixed in matched pairs. Chipkill function is supported. One non-hot-swap SAS HDD (up to 146 GB each) or one 15.8 GB solid state SATA drive (single or double) or one 31.4 GB solid state SATA drive (single). Two full-duplex, dual Gigabit Ethernet PCI connections; high-speed network communications to LAN clients. BladeCenter HS21 XM blade servers are designed for high throughput from processor to memory, and to bus I/O. IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 3

4 These features, combined with SMP capability and blade-thin density, make it an excellent choice for space- and power-constrained environments used for: Web caching Collaboration Terminal serving Dynamic Web serving Firewall Telecommunications Active directory services Scientific and technical computing Linux clustering High-availability and serviceability features Hot-swap blades enable easy access to each blade server. The management module interfaces with each blade server for single systems management control. The BladeCenter HS21 XM blade servers deliver reliability and serviceability. Features include: High-performance ECC memory, combined with an integrated ECC memory controller, to help correct soft and hard single-bit memory errors, while reducing disruption of service to LAN clients. Chipkill memory correction for up to four bits per DIMM to help keep your blade server up and running. Memory hardware scrubbing, designed to correct many soft memory errors automatically without software intervention. ECC L2 cache processors to help improve data reliability and reduce downtime. CPU failure recovery in Symmetric Multi-Processing (SMP) configurations Forces failed processor offline Automatically reboots server Generates alerts Continues operations with the working processor PFA on SAS HDD options, memory, and processors to help alert the system administrator of an imminent component failure. Support for dual Gigabit Ethernet connections Failover, adapter fault tolerance PXE 2.0 Boot Agent Wake on LAN Load balancing or teaming Integrated management processor that supports diagnostic, reset, POST, and auto-recovery functions, and monitors temperature and voltage; alerts are generated when certain thresholds are exceeded (refer to the Limitations section for restrictions). BladeCenter storage and I/O expansion option The BSE-3 blade (SIO) is an option attaching via the PCI Express (PCI-E) bus to selected BladeCenter processor blades, including the HS21 XM. When installed, this option will add one blade slot width to the width of the host processor blade it is attached to. The SIO option consists of a RAID-based storage subsystem, two I/O expansion slots for BladeCenter PCI-X adapter IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 4

5 options, and a PCI-E unique connector to enable the installation of a High-Speed I/O Expansion Card (HSDC) adapter, or a PCI Expansion Unit. The SIO storage subsystem is a self-contained intelligent RAID solution, consisting of an I/O Processor (IOP), a cache memory, or an optional battery-backed data cache, and support for up to three SFF hot-swap Serial Attached SCSI (SAS) hard drives. To accommodate this feature, the BladeCenter PCI-E option interface connector is defined with two SAS links which are connected to the secondary ports of the SAS drives on the processor blade. Both form factors of BladeCenter PCI-X adapter options (large and small) are supported; however, the PCI-E connector on the topside of the SIO allows another BladeCenter PCI-E option to be attached, such as a high-speed I/O expansion card, or a PCI Expansion Unit. Either two PCI-X adapter options (in any combination of small or large form factor) or one PCI-X adapter (large or small) and one HSDC can be supported. Features of the BSE-3 blade include: RAID support: The SIO provides RAID levels 0 and 1, along with all supported RAID 0 and 1 sublevels. Optional support (25R8064), which replaces the base RAID support, adds battery-backed data cache and support for RAID 5 and all supported RAID 5 sublevels. Hard drives: The BSE-3 blade delivers three bays for hot-swap, 2.5-inch SFF SAS hard drives (39R7388, 39R7389, and 43X0832). The SAS interface will run at up to 3.0 Gbps, full duplex. Drives are mounted on hot-swap trays and will fit side-by-side across the front of the option blade. All three drive bays must be populated with either a drive or a blank tray insert. Drives include 73 GB and 146 GB. These drives can be mixed or matched as needed. Only drives and tray inserts released for BSE-3 blade may be used in this option. I/O expansion card option support: The BSE-3 blade supports the addition of I/O expansion cards, both PCI-X and PCI-E. PCI-X Slots 1 and 2 Both slots support either legacy or SFF I/O expansion cards. Slot 1 will reside on PCI-X bus A, and the two SERDES channels from this slot will route to BladeCenter Storage and I/O Expansion Blade positions 1 and 2. Slot 2 will reside on PCI-X bus B, and the two SERDES channels from this slot will route to BladeCenter Storage and I/O Expansion Blade positions 3 and 4. PCI-E High-Speed I/O Expansion Card (HSDC) The HSDC options will be designed to use PCI-E link B. PCI-E attached Expansion Card (HSDC) electrically interfaces directly to the host blade that the SIO is attached to. The power budget for the HSDC option is 25 watts, maximum. HSDC options supported include the Cisco 4xIB Host Channel Adapter Expansion Card (32R1760). The BSE-3 blade will support a maximum of any two I/O expansion card options. Systems management IBM Director BladeCenter HS21 XM blade servers include IBM Director. This powerful, highly integrated systems management software solution is built on industry standards and designed for ease of use. Exploit your existing enterprise or workgroup management environments and use rich security features to access and manage physically dispersed IT assets more efficiently over the Internet. It can help reduce costs through potentially: IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 5

6 Reduced downtime Increased productivity of IT personnel and end users Reduced service and support costs IT administrators can view the hardware configuration of remote systems in detail and monitor the usage and performance of critical components, such as processors, HDDs, and memory. IBM Director can be extended with optional add-ons for advanced server management, deployment, and software distribution. All of these tools smoothly integrate into IBM Director for a consistent look-and-feel and single point of management, while taking advantage of the IBM Director monitoring, scheduling, alerting, event management, and group management capabilities. Optional add-ons (available for an additional charge) Capacity Manager is an optional IBM Director extension that helps optimize servers' performance and availability. It monitors the utilization of the servers' resources, helps identify existing or future bottlenecks, and makes recommendations for improvement. Its predictive, proactive capabilities help reduce downtime costs and its built-in, intelligent features optimize server throughput, utilization, and performance, helping maximize server investment. Remote Deployment Manager (RDM) is an effective tool for the initial deployment phase of a system's life cycle with its ability to remotely send out complete software images for installation in a reboot environment. Software Distribution Premium Edition enables you to create and distribute software packages to systems on your network, helping save travel and labor costs. IBM Director also enables integration into leading workgroup and enterprise systems management environments via its Upward Integration Modules. This enables the advanced management capabilities built into System x servers to be accessed from: Tivoli Enterprise and Tivoli NetView Computer Associates Unicenter HP Overview Microsoft SMS BMC Patrol NetIQ For more information about IBM Director, refer to Hardware Announcement , dated September 27, IBM SMASH Proxy With the SMASH Proxy, IBM continues to deliver innovative solutions based on industry standards. The SMASH Proxy software provides management of the BladeCenter through a command line protocol (CLP). This offering simplifies the management of BladeCenter, making it easier to automate datacenter operations in a standardized way. The SMASH Proxy is based on the Distributed Management Task Force (DMTF) draft specification for Systems Management Architecture for Server Hardware (SMASH) and supports both the BladeCenter Management Module, as well as the Advanced Management Module. The SMASH Proxy provides direct access to BladeCenter management functions as an alternative to using the existing command line or Web-based user interfaces. The SMASH Proxy CLP allows you to view and manage the components by issuing commands that display the management objects, and helps you to control the power and configuration of the management module and other components in the BladeCenter unit. You can also access the text-console command prompt on each blade server through a serial over local area network (LAN) (SOL) connection. Users can access the SMASH CLP interface by using a standard Telnet connection or a Secure Shell (SSH) connection, making it easy to fit into existing environments. The SMASH Proxy is available to BladeCenter customers at no additional charge as a software download from ibm.com. Remote Deployment Manager (RDM) for BladeCenter BladeCenter can use RDM, which enables the configuration and deployment of BladeCenter IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 6

7 HS21 XM blade servers within a single BladeCenter. This highly flexible and powerful tool enables you to deploy system images that include the operating system and configuration detail to one or more blade servers at one time from an IBM Director console on the network. With RDM you can: Add instructions for loading firmware or specific operating systems Deploy multiple blade servers in a BladeCenter at one time Store various images on the RDM server for target server installations Restore an initial or incremental disk image locally with a few keystrokes Deploy images using drop and drag BladeCenter management module BladeCenter HS21 XM is supported on both the BladeCenter Management Module and the newer Advanced Management Module. Use the management module in the BladeCenter to manage the BladeCenter and obtain vital system information about your installed BladeCenter HS21 XM servers. The management module communicates with the blade servers within the BladeCenter via an RS-485 intermanagement network. This network relays vital information about individual blade servers, such as: Voltages Power supply status Memory status Fan status HDD status Error and status log You receive status and control all blade servers within the BladeCenter. You can shut down and restart any blade server from anywhere on the network to help save time and costs associated with travel to the actual installation. These manageability functions are provided through a self-contained Web page, creating an easy and familiar way for administrators to monitor, control, and maintain high availability. Accessibility by people with disabilities A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at Product positioning The BladeCenter HS21 XM low-voltage offerings are positioned as high-density, compute-oriented blade servers offering lower power usage Intel processors. The BladeCenter and BladeCenter HS21 XM blades can require less space and power resources than traditional rack offerings because of their high-density design, reduced power requirements, and single environment systems management. This is an extremely important consideration for: Large enterprises Application service providers Scientific and technical computing businesses They are an excellent fit for applications such as: Lotus Notes IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 7

8 Microsoft Exchange Linux clusters Reference information 1 GHz and MHz denote the internal and/or external clock speed of the microprocessor only, not application performance. Many factors affect application performance. 2 Using 4 GB DIMMs. 3 IBM sends a technician after attempting to diagnose and resolve the problem remotely. 4 For information on the IBM Statement of Limited Warranty, visit Alternatively, this information is also available by contacting your IBM representative or reseller. Copies are available upon request. Business Partner information If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). BP Attachment for Announcement Letter Trademarks Remote Deployment Manager, Chipkill, and System x are trademarks of International Business Machines Corporation in the United States or other countries or both. BladeCenter, ServerProven, Wake on LAN, Tivoli, NetView, and Lotus Notes are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Intel is a registered trademark of Intel Corporation. Microsoft is a registered trademark of Microsoft Corporation. Linux is a trademark of Linus Torvalds in the United States, other countries or both. Other company, product, and service names may be trademarks or service marks of others. Publications An installation and user's guide, and safety and warranty publications are shipped with each BladeCenter HS21 XM blade. The following publications are available immediately: Title Order number BladeCenter Solutions System x(tm) Family Brochure GM GM The publications BladeCenter HS21 XM Installation and User's Guide and Hardware Maintenance Manual, in U.S. English, are available from The IBM Systems Information Center provides you with a single information center where you can access product documentation for IBM systems hardware, operating systems, and server software. Through a consistent framework, you can efficiently find information and personalize IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 8

9 your access. The IBM Systems Information Center is at IBM Publications Center Portal IBM Publications Center Portal The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge. Services Global Technology Services IBM services include business consulting, outsourcing, hosting services, applications, and other technology management. These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-ibm offerings. IBM is your one-stop shop for IT support needs. For details on available services, contact your IBM representative or visit For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit For details on education offerings related to specific products, visit Select your country, and then select the product as the category. System x and BladeCenter support services Recommended core technical support: When you buy IBM System x technology, include the support services you need to help keep both your hardware and software working for you, day after day, at peak performance. It's your first step toward helping to protect your investment and sustain high levels of system availability. We offer service-level and response-time options to fit your business needs. And we'll help you get started with a core support package that includes: Continuous system monitoring: Electronic monitoring that helps speed up problem-solving with automated, early detection of potential problems and system errors. Hardware maintenance: World-class remote and on-site hardware problem determination and repair services. Software technical support: Access to help line calls for fast, accurate answers to your questions during installation and throughout ongoing operations. For more information, visit IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 9

10 Technical information Specified operating environment Physical specifications BladeCenter HS21 XM Processor 7995-GNx Intel(R) L5408 Internal speed 2.13 GHz External speed 1066 MHz Number standard 1 Maximum 2 L2 cache (full speed) 12 MB L3 cache 0 MB Memory (FBD Memory) 4 GB DIMMs (Standard) 2 x 2 GB DIMM sockets 8 Capacity 32 GB(5) Video SVGA Memory 16 MB Disk controller SAS Channels 1 Connector internal 1 Connector external 0 RAID No HDD 0 Connectors 1 Internal capacity 146 GB(6) Total HDD bays 1(7) USB Flash Drive bays 1 USB Flash drive capacity 8 GB PCI Slots 0 Management proc. Standard Ethernet controller Dual GB FC card Optional DVD-ROM (IDE) 0 Diskette drive 0 Power supply 0 (5) Total system memory capacity is based on using 4 GB memory DIMMs. (6) Capacities are based on installation of one 146 GB SAS HDD. Total capacity can be increased using the BladeCenter Storage and I/O Expansion Blade which accommodates three additional hot-swap SAS SFF HDDs and support for RAID 0, 1, or optional RAID5. For latest information on supported HDD options, visit (7) System includes 1 HDD bay which can support 1 non-hot swap SAS HDD (capacity up to 146 GB) or one 15.8 GB solid state SATA drive (single or double) or a 31.4 GB solid state SATA HDD HDD (single) that can be configured for mirroring or striping. Video subsystem ATI RN50 (ES 1000) Video controller IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 10

11 Integrated on the blade 16 MB embedded video memory Supported BladeCenter HS21 XM video resolutions CRT ISO Maximum refresh CRT Flat panel Resolution rate supported support compliance support 640 x Hz Yes Yes Yes 800 x Hz Yes Yes Yes 1024 x Hz Yes Yes Yes Note: For resolutions supported by different operating systems, refer to the operating system documentation. Dimensions BladeCenter HS21 XM Height: 24.5 cm (9.7 in) Depth: 44.6 cm (17.6 in) Width: 2.9 cm (1.14 in) Maximum weight: 5.4 kg (12 lb) (depending on the configuration when options are added) Electrical BladeCenter chassis: 200 to 240 (nominal) V ac; 50 Hz or 60 Hz BladeCenter HS21 XM: 12.2 (nominal) V dc Standards This system supports or complies with the following standards: Multiprocessor Specification (MPS) 1.4 Hardware-enabled to meet the International Organization for Standardization (ISO) 9241, Part 3 Equipment approvals and safety FCC Verified to comply with Part 15 of the FCC Rules, Class A Canada ICES-003, issue 3, Class A UL Safety of Information Technology Equipment CSA C22.2 No Safety of Information Technology Equipment Operating environment Temperature 10 to 35 C (50 to 95 F) at 0 to 914 m (0 to 3,000 ft) 10 to 32 C (50 to 90 F) at 914 to 2,133 m (3,000 to 7,000 ft) Relative humidity: 8% to 80% Maximum altitude: 2,133 m (7,000 ft) Hardware requirements: For attended installation of an operating system, this server requires a compatible: Keyboard Mouse IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 11

12 Display Unattended or remote installation may be performed without requiring some or all of these components. Review your unattended software installation program information for specific hardware configuration requirements. For service, the server requires a compatible: Keyboard Mouse Display When having the unit serviced, plan to have these components attached to your server either directly or indirectly via a console switch. Software requirements: The following network operating systems have been tested for compatibility with the BladeCenter HS21 XM: Microsoft Windows Server 2003, Enterprise Edition Windows Server 2003 R2, Enterprise Edition Windows Server 2003, Enterprise x64 Edition Windows Server 2003 R2, Enterprise x64 Edition Windows Server 2003, Standard Edition Windows Server 2003 R2, Standard Edition Windows Server 2003, Standard x64 Edition Windows Server 2003 R2, Standard x64 Edition Windows Server 2003, Web Edition Linux Red Hat Enterprise Linux 5 Server Edition Red Hat Enterprise Linux 5 Server x64 Edition Red Hat Enterprise Linux 5 Server with Xen x64 Edition Red Hat Enterprise Linux 5 Server Edition with Xen Red Hat Enterprise Linux 4 AS for x86 Red Hat Enterprise Linux 4 AS for AMD64/EM64T Red Hat Enterprise Linux 4 ES for x86 Red Hat Enterprise Linux 4 ES for AMD64/EM64T Red Hat Enterprise Linux 4 WS for x86 Red Hat Enterprise Linux 4 WS for AMD64/EM64T SUSE LINUX Enterprise Server 10 for x86 SUSE LINUX Enterprise Server 10 for AMD64/EM64T SUSE Linux Enterprise Server 9 for x86 SUSE Linux Enterprise Server 9 for AMD64/EM64T VMware ESX Server 3.0, Version ESX Server 3.0, Version Novell: NetWare 6.5 with Support Pack 5 For additional information, support, certification, and versions of network operating systems, access IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 12

13 Compatibility: The BladeCenter HS21 XM contains licensed system programs that include set configuration, set features, and test programs. IBM system BIOS is loaded from a "flash" EEPROM into system memory. This BIOS provides instructions and interfaces designed to support the standard features of the BladeCenter HS21 XM and to maintain compatibility with many current software programs. For detailed information about IBM and non-ibm devices, adapters, software, and network operating systems supported with System x servers, visit Contact your IBM representative or IBM Business Partner, or refer to the IBM Sales Manual for information on the compatibility of hardware and software for System x servers. The Sales Manual is updated periodically as new features and options are announced that support these servers. Limitations Stipulations concerning optimized memory configurations: The BladeCenter HS21 XM blades contain eight DIMM sockets. A maximum of 32 GB of system memory is supported by using a 4 GB DIMM of ECC DDR memory in each of the DIMM sockets. All supported system memory is addressable through direct memory access. The BladeCenter HS21 XM supports currently available 512 MB, 1 GB, 2 GB, or 4 GB DIMM options. Supported DIMMs can coexist in the same server; however, memory DIMMs of the same capacity must be installed in matched pairs. For two-dimm configurations, the DIMMs must be installed in DIMM slots 5 and 7. Refer to the Planning information section or the System x server Web page for memory options. Microprocessors must be of the same type and clock speed on each BladeCenter HS21 XM. Mixing microprocessors of different speeds or cache sizes or upgrading the base processors is not supported. Installation of a legacy (large) form-factor I/O card in the HS21 XM blade server is not compatible with installation of a non-hot swap hard drive. In configurations that require installation of a non-hot swap hard drive, customers should select the appropriate small form factor I/O card. The latest BladeCenter hardware and software compatibility is available via the Web The Microsoft Windows operating systems can not be installed on the IBM 4 GB Modular Flash Drive option (39R8697) or the IBM 8 GB Modular Flash Drive option (43W3934) for operation as a boot device. The 4 GB or 8 GB Modular Flash Drive option is limited to usage as a data drive under Windows operating systems. Refer to the Software requirements section for operating system limitations. User group requirements Remote Deployment Manager can: Support 32-bit Windows native and clone installations Support Red Hat Enterprise Linux (RH EL) (Advanced Server) bit installations via a white paper Update BIOS, perform CMOS updates, and configure a RAID controller Not support SUSE Linux Enterprise Server (SLES) 9 ServerGuide and Scripting Toolkit ServerGuide supports the installation of Windows 2000 and Windows 2003 (32- and 64-bit). Toolkit does not support the installation of Windows 64-bit network operating systems. The Microsoft Windows Preinstallation Environment software included as part of IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 13

14 ServerGuide software may be used for boot, diagnostic, setup, restoration, installation, configuration, test, or disaster recovery purposes only. Note: The Microsoft Windows Preinstallation Environment software contains a security feature that will cause an end-user customer's system to reboot without prior notification to the end-user customer after 24 hours of continuous use of the Microsoft Windows Preinstallation Environment. During routine usage of ServerGuide, which does not usually require usage of the Microsoft Windows Preinstallation Environment software for such an extended time period, this condition should not occur. Update Express is supported in 32-bit mode only. Planning information Customer responsibilities: This product is designated as customer setup. Customer setup instructions are shipped with the product. Configuration information: BladeCenter HS21 XM blades must be installed in a BladeCenter chassis. BladeCenter 7995-xxU configuration The BladeCenter contains 14 blade server bays supporting up to 14 hot-swap BladeCenter HS21 XM blades. A control panel, located at the top left of the unit, contains the following LEDs: Power good Blade location Over temperature Information General fault Processor upgrades The system comes standard with one Intel Xeon processor. An additional processor may be added by purchasing a supported processor option. The optional processor must match the initial processor in each system. The processor option Quad-Core Intel Xeon Processor L5408 (2.13GHz 1066MHz 12MB L2 Cache 40w) is supported with these BladeCenter HS21 Upgrade Processor Option (46C5094) XM models. Memory support The following memory options are supported with BladeCenter HS21 XM: Option Description Option 1GB (2 x 512 MB) FB-DIMM 667 MHz 2GB (2 x 1 GB) FB-DIMM 667 MHz 4GB (2 x 2 GB) FB-DIMM 667 MHz 8GB (2 x 4 GB) FB-DIMM 667 MHz Power considerations 39M M M M5797 BladeCenter HS21 XM is supported in the BladeCenter chassis. Note: Consult specific chassis announcements for more information on set up and redundancy. Cable orders: Each BladeCenter HS21 XM blade contains two Gigabit Ethernet connections. An optional BladeCenter Gigabit Ethernet Switch Module must be installed in the BladeCenter to support external Ethernet connections. Cabling is not included with the server. Consult the Ethernet Switch module documentation for external cabling requirements. Installations using the BladeCenter Fibre Channel Switch Module require short- or long-wave small form factor pluggable (SFP) options and appropriate Fibre Channel cabling. IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 14

15 Installability: Each BladeCenter HS21 XM requires approximately 10 minutes for installation. Installation includes unpacking, setting up, and powering on the system. Additional time is required to install an operating system, additional options, or features. Packaging Product Package Description Boxes BladeCenter HS21 XM BladeCenter HS21 XM Carton 1 Contents: BladeCenter HS21 XM 1 Publications/CD Package 1 BladeCenter HS21 XM Publications Package 1 Contents: Documentation CD-ROM (softcopy of publications) Safety flyer Standard form factor I/O Expansion card tray kit The BladeCenter HS21 XM blades are shipped in a single package. The approximate shipping dimensions and weight are: Single pack dimensions: x 33.4 x cm ( x x 6.13 in) Single pack weight: 4.2 kg (9.2 lb) Related options Processor upgrades Quad-Core Intel Xeon Processor L5408 (2.13GHz 1066MHz 12MB L2 Cache 40w) Upgrade Processor Option Other options 46C5094 IBM 4 GB Modular Flash Drive IBM 8 GB Modular Flash Drive 39R W3934 The 4 GB and 8 GB Modular Flash Drives are USB 2.0 solid state storage devices that provide an alternative to the spinning media of traditional hard disk drives for booting and low bandwidth/local storage. No moving parts means potentially fewer points of failure, lower power consumption, and less heat. The modular flash drive can be used instead of, or in conjunction with, a traditional hard disk for booting and low bandwidth/local storage. Similar to a traditional disk drive, the solid state storage can be used as a boot device, and can perform regular storage functions. It is not recommended for high bandwidth applications such as file serving, Web serving, and mail. Support as a boot drive is limited to Linux. Under the Windows operating systems, the IBM 4 GB and 8 GB Modular Flash Drive options are limited to usage as a local data drive. Security, auditability, and control Security and auditability features include: A power-on password function helps provide control of who has access to the data and server setup program on the server. A set unattended boot mode allows the system keyboard to be locked to all entries except the password and at the same time allows other computers on the network to access the system disk drive. A selectable boot sequence can be used to help prevent unauthorized installation of software or removal of data from the diskette drive. The BladeCenter HS21 XM blades have no security intrusion detection. therefore, they should be installed in a rack environment that provides security through lockable doors or other security measures. It is the client's responsibility to ensure that the server is secure to protect sensitive data. IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 15

16 The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. IBM Electronic Services IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent. The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems. The Electronic Service Agent is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server. To learn how Electronic Services can work for you, visit Terms and conditions IBM credit corporation financing: Yes To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM. In the United States, call 800-IBM-SERV ( ), or write to: Warranty Information P.O. Box Research Triangle Park, NC Attn: Dept JDJA/B203 Warranty period Three years Optional features One year Optional IBM features initially installed in an IBM machine carry the same warranty period as the machine. If installed after the initial machine installation, they carry the balance of the machine warranty or the optional feature warranty, whichever is greater. Warranty service: If required, IBM provides repair or exchange service depending on the type of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information. The type of service is customer replaceable unit (CRU) (for example, keyboard, mouse, speaker, IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 16

17 memory, or HDD) service and on-site service. CRU service: IBM provides a replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. A CRU is designated as being either a Tier 1 or a Tier 2 CRU. Installation of a Tier 1 CRU is your responsibility. If IBM installs a Tier 1 CRU, at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service specified. Based upon availability, a CRU will be shipped for next business day (NBD) delivery. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement. The following are designated as a Tier 1 CRU: Battery Blank filler Cable-management arm HDD Hot-swap fan Hot-swap power supply Lift handle kit Memory DIMM Memory expansion card Optical drive PCI adapter PCI divider Power cord Service label Service processor System label Top cover Voltage regulator module On-site service: This provides on-site repair (IOR), 9 hours per day, Monday through Friday excluding holidays, NBD response. IBM or your reseller will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. On-site service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where On-site Service is not available, the normal in-county service delivery is used. Call IBM at 800-IBM-SERV ( ) to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period. Calls must be received by 5:00 p.m. local time in order to qualify for NBD service. International Warranty Service (IWS): IWS is available in selected countries or regions. The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased. Under IWS, warranty service will be provided with the prevailing warranty service type and service level available for the IWS-eligible machine type in the servicing country and the warranty period observed will be that of the country in which the machine was purchased. IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 17

18 To determine the eligibility of your machine and to view a list of countries where service is available, visit: c/systems/support/supportsite.w ss/warrantyform?brandind= For more information on IWS, refer to Services Announcement , dated September 25, Licensing: Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system. Maintenance services ServicePac, ServiceSuite, ServiceElect, and ServiceElite: ServicePac, ServiceSuite, ServiceElect, and ServiceElite provide hardware warranty service upgrades, maintenance, and selected support services in one agreement. Warranty service upgrade: During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. CRUs will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM installation, at no additional charge, under one of the on-site service levels specified. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. Refer to the Prices section for specific offerings. Maintenance service: If required, IBM provides repair or exchange service depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response-time objectives and are not guaranteed. CRU service: If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or HDD), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement. On-site service: IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. Refer to the Prices section for specific offerings. Maintenance service (ICA) Maintenance services are available for ICA legacy contracts. Alternative service (warranty service upgrades): During the warranty period, a warranty IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 18

19 service upgrade provides an enhanced level of on-site service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of on-site service acquired by the customer. Service levels are response-time objectives and are not guaranteed. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. A CRU will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service specified. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. Refer to the Prices section for specific offerings. Maintenance service: If required, IBM provides repair or exchange service depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response-time objectives and are not guaranteed. CRU service: If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement. On-site service: IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. Refer to the Prices section for specific offerings. Non-IBM parts support Warranty service: IBM is now shipping machines with selected non-ibm parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-ibm parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply. Warranty service upgrades and maintenance services: Under certain conditions, IBM Integrated Technology Services repairs selected non-ibm parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services. IBM Service provides hardware problem determination on non-ibm parts (for example, adapter cards, PCMCIA cards, disk drives, or memory) installed within IBM machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge. If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-ibm parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service. IBM hourly service rate classification: One Field-installable features: Yes IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 19