IBM BladeCenter T ac and dc model chassis for telecommunications environments and McDATA EFCM Element Manager

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1 Hardware Announcement February 9, 2006 IBM BladeCenter T ac and dc model chassis for telecommunications environments and McDATA EFCM Element Manager Overview The BladeCenter T models are high-performance blade platforms for critical network applications to the telecommunications industry. They contain the telecommunications infrastructures that require networking equipment to support ac and dc power environments. The BladeCenter T chassis can handle rack-dense two-way and four-way BladeCenter servers and is ideal for central office environment and other rugged environments. BladeCenter advanced management module (AMM) AMM increases function and performance when you access the system remotely. Better video performance and faster refreshes More complete LDAP integration Better granularity of access and permissioning Faster USB via USB 2.0 protocol Concurrency of management and media access (local and remote) Shared management resources in the chassis Multiple remote KVM sessions per chassis McData EFCM Element Manager for BladeCenter McDATA EFCM Element Manager for BladeCenter enables the use of McDATA Enterprise Fabric Connectivity Management (EFCM) software to manage, configure, and monitor McDATA BladeCenter switch modules. This option can be purchased for the following switch modules: McDATA 6-port Fibre Channel Switch Module (2 Gb) McDATA 10-port Fibre Channel Switch Module (4 Gb) McDATA 20-port Fibre Channel Switch Module (4 Gb) McDATA EFCM Element Manager is a software key option that unlocks function included in the switch module firmware. The entire solution requires three components to enable: McDATA EFCM Management Software V8.8 (available for purchase through IBM TotalStorage ) Switch Module firmware code x from QLogic McDATA EFCM Element Manager Software License Key option (32R1799) IBM services and support ServerProven compatibility testing and Web support Three-year, on-site 1, limited warranty 2 Key prerequisites BladeCenter HS20, JS20, LS20 blades or HS40 blades PC connection to AMM Monitor, keyboard, mouse, and rack Appropriate power source Planned availability dates February 10, 2006, McData EFCM Element Manager for IBM BladeCenter April 7, 2006, IBM BladeCenter T chassis and options At a glance BladeCenter T models are designed specifically for telecommunications network infrastructures and other rugged environments. BladeCenter T RX dc-powered features Two 1300-watt hot-swap dc power supplies, redundant configuration Four hot-swap blower modules, media tray with optical drive Advanced management module Filtered front bezel and alarm panel BladeCenter T RX ac-powered features Two 1300-watt hot-swap ac power supplies in redundant configuration Four hot-swap blower modules, media tray with optical drive Advanced management module Filtered front bezel and alarm panel Both BladeCenter T chassis support BladeCenter HS20, JS20, JS21, LS20, and HS40 servers. BladeCenter T configurations are NEBS-compliant. McData EFCM Element Manager for BladeCenter: Allows client full fabric and switch management of McData blade switch modules via McData EFCM application software V8.8 This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

2 Description BladeCenter T Related options BladeCenter T 1300W dc Power Supply Option (32R0833) BladeCenter T 1300W ac Power Supply Option (32R0834) BladeCenter T Advanced Management Module (32R0835) BladeCenter T 2-Post Rack Mount Kit (32R0836) BladeCenter T 4-Post Rack Mount Kit (32R0837) McData EFCM Element Manager for BladeCenter (32R1799) BladeCenter T network applications This telecommunications infrastructure is serviced and supported by network equipment providers, independent hardware vendors, and independent software vendors. The BladeCenter T contains dual ac or dc power supplies designed specifically for the telecommunications network infrastructure Up to eight low-voltage BladeCenter HS20 and up to seven non-low voltage blades per chassis can be supported with 2W (single wide) blades; up to eight BladeCenter JS20 blades servers can be supported Up to four blades per chassis can be supported with 4 W (double-wide) BladeCenter HS40 blade servers. Ethernet connectivity via blades and switch options I/O interface via PCI I/O expansion unit option for blades Integrated systems manager (IBM Director) The BladeCenter T models are well-suited, but not limited to, the following BladeCenter T applications: Network management and security: Network management engine Internet cache engine RSA encryption Gateways Intrusion detection Network infrastructure: Softswitch Unified messaging Gateway/Gatekeeper/SS7 solutions VOIP services and processing Gateways Voice portals IP translation database McData EFCM Element Manager for BladeCenter As SANs expand and become more complicated, IT administrators need an efficient tool for managing the enterprise. McDATA EFCM is a comprehensive storage network management application used to configure and manage McDATA storage area networks. EFCM simplifies SAN management, optimizes storage resources, and minimizes storage networking risks. McDATA EFCM software: Enables complete management of the McDATA SAN from a single console Scales from department-level SANs to enterprise networks Provides detailed logging, diagnostics, and proactive alerts that help ensure the health of the fabric Streamlines troubleshooting processes McDATA EFCM Element Manager for BladeCenter is an option that allows McDATA EFCM management software to manage the switch modules with a McDATA fabric. Without this option, you cannot use EFCM to manage the BladeCenter McDATA switch modules. Element Manager enables the use of McDATA EFCM software to manage, configure, and monitor McDATA BladeCenter switch modules. You can purchase this option for the following switch modules: McDATA 6-port Fibre Channel Switch Module (2 Gb) McDATA 10-port Fibre Channel Switch Module (4 Gb) McDATA 20-port Fibre Channel Switch Module (4 Gb) McDATA EFCM software enables SAN management from a single console and enables the administrator to view and zone SAN components and remotely add, remove, or modify interconnected McDATA directors, standard stand-alone switches, and BladeCenter switch modules when Element Manager is enabled on the switch. Standard BladeCenter T configurations Modules Model Power Supply Blower Management Drives Rx Rx 2x 1300W DC HS 2x 1300W AC HS 4 HS 4 HS X DVD/CD-RW 24X DVD/CD-RW Standard functions include: 8U x 20-in deep (front bezel to rear I/O plane) x 17.4-in wide form factor Two 1300 W power supplies, optional to four Combo DVD/CD-RW External diskette drive support via USB Function and expansion capacity: The BladeCenter T models pack substantial function and storage capacity into a 8 U, 19-in rack-drawer package. It supports easy installation of blades, adapters, memory, and HDD options. Features include: Rack-optimized design for 19.5-inch wide, industry-standard rack cabinets 1300-watt worldwide power supplies that support: Auto restart to minimize operator intervention after temporary power outage Two -48 V dc or 220 V ac (nominal) power sources for greater fault tolerance Maximum configurations Four variable-speed blower modules Systems management and support tools: For additional information regarding systems management features and support tools and programs, refer to Hardware Announcement , dated September 27, 2005, for the eserver BladeCenter HS20 and Hardware Announcement , dated April 20, 2004, for the eserver BladeCenter HS

3 Product positioning The BladeCenter T is a compact (20-inch deep), eight-server blade chassis designed for high-density server installations for telecommunications use. This chassis with ac or dc power supplies is a low-cost, high performance, high-availability solution for telecommunications networks and other rugged environments. The BladeCenter T chassis is positioned for expansion, capacity, redundancy, and carrier-grade NEBS level 3/ETSI compliance in dc models. The BladeCenter T offers high levels of performance when using the two-way blades or the four-way blades. It is a cost-effective, scalable solution to satisfy most telecommunications environments. BladeCenter T 1300W dc Power Supply Module (32R0833) This power supply option contains a set of two hot-swap 1300 W, -48 to -60 V dc power supplies to provide both power and redundancy to your BladeCenter T. It supports four power modules. Two 1300 W hot-swap, redundant power modules are standard. They support the population of BladeCenter T blade servers in bays 1 through 4, switch modules 1 and 2, both management modules, and the media tray. Two additional 1300 W power supply module are required to support installation of blade servers in bays 5 through 8 and switch module bays 3 and 4. Features and benefits: This option can help protect service provider data from power disruptions that cause downtime and reduced availability. Two standard 4-lug dc terminals are on the rear of the BladeCenter T chassis for you to attach dc power. One M6 lug is provided for -48 V dc, one M6 lug for return, and two M6 lugs for connecting the safety ground wire. The client must supply the dc power cable. The recommended wire is 4 AWG, minimum strand count. BladeCenter T 1300 W ac Power Supply Module (32R0834) This power supply option contains a set of two hot-swap 1300 W, 200 to 240 V ac power supplies to provide both power and redundancy to the BladeCenter T. Two 2.8-m (9-ft) IEC309 C19 to C20 rack cables are included for attachment to a supported 200 to 240 V power distribution unit (PDU). BladeCenter T supports four power modules. Two 1300 W hot-swap, redundant power modules are standard. They support the population of BladeCenter T bays 1 through 4. This 1300 W power supply module is required to support installation of blade servers in BladeCenter T bays 5 through 8. Features and benefits: This option can help protect service provider data from power disruptions that cause downtime and reduced availability. The power supplies have a single IEC 309 C19 input (16 amp). This option includes two 2.8-m (9-ft) C19 to C20 cables, making it easy to attach the power supplies to a DPI high-density PDU or a DPI front-end PDU. BladeCenter T Advanced KVM/Management Module (32R0835) The optional module gives the BladeCenter T even higher levels of resiliency. The BladeCenter T chassis comes standard with one KVM/Management module. While in the chassis, the second module is in passive or standby mode. If the active or primary module faults, the second module is automatically enabled with all the configuration settings of the primary module. This function delivers easy remote management and connectivity to the BladeCenter T chassis for their most critical applications. Features and benefits: Supports higher levels of resiliency Helps support high availability and efficiency Two Post Rack Mount Kit (32R0836) This mounting kit is specially designed to support the BladeCenter T chassis in 84-inch (42U) tall two-post racks, typically deployed in the telecommunications infrastructure. Four Post Rack Mount Kit (32R0837) This mounting kit is specially designed to support the BladeCenter T chassis in four-post rack environment typically deployed in telecommunications infrastructure. BladeCenter T, with a 20-inch deep chassis, requires different mounting rails and support frames than those deployed to support the BladeCenter chassis or rack enterprise rack-mount servers in data centers with four posts. Features and benefits: Configuration flexibility Minimize investment in rack infrastructure McData EFCM Element Manager for BladeCenter (32R1799) McDATA EFCM Element Manager for BladeCenter offers client full fabric and switch management of McDATA blade switch modules via McDATA EFCM Management application software V8.8. Enhancements include: Blade switch code x from QLogic with embedded optional Element Manager function McDATA EFCM application software V8.8 (available from IBM TotalStorage) Blade software license option from McDATA for enabling Element Manager function Reference information 1 IBM sends a technician after attempting to diagnose and resolve the problem remotely. 2 For information on the IBM Statement of Limited Warranty, visit machine_warranties/ Alternatively, this information is also available by contacting your IBM representative or reseller. Copies are available upon request. Business Partner information If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). BP Attachment for Announcement Letter

4 mem/sla.jsp?num= Trademarks BladeCenter, TotalStorage, ServerProven, eserver, and DPI are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Other company, product, and service names may be trademarks or service marks of others

5 IBM United States Announcement Supplemental Information February 9, 2006 Publications The following publications and CD-ROMs are shipped with the BladeCenter T. IBM BladeCenter T Installation Guides contain an introduction to the computer, installation and setup, installing options, reference information, and problem determination. The installation guides have easy-to-use text and pictorials to enable you to quickly set up the server. Note: Software versions, features, and functions shipped with these systems may change as new releases become available or may be discontinued at any time. The following publication is available immediately. order, contact your IBM representative. Title BladeCenter T Solutions Product Brochure Order number GM The Publication Notification System (PNS) is available by order number or product number. If you currently subscribe to PNS, you automatically receive notifications by . To subscribe, visit applications/publications/cgibin/pbi.cgi To order the publications listed on the notification, call , option 1. The IBM Publications Center Portal applications/publications/cgibin/pbi.cgi The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge. Note that PNS subscribers most often order their publications via the Publication Center. Displayable softcopy publications: The product books are offered in displayable softcopy form. All books are included. The displayable manuals are part of the basic machine-readable material. The files are shipped on the same media type as the basic machine-readable material. To These displayable manuals can be used with the BookManager READ licensed programs in any of the supported environments. Terms and conditions for use of the machine-readable files are shipped with the files. Source file publications The product books are offered in source file form as no-charge feature. All books are included. The source files are shipped on the same media type as the basic machine-readable material. These files can be used with the BookMaster and DCF-licensed programs to create unmodified printed copies of the manuals. The source files can also be used with the BookManager BUILD licensed program to create unmodified displayable softcopy manuals. Terms and conditions for use of the machine-readable files are shipped with the files. Services IBM Integrated Technology Services IBM services include business consulting, outsourcing, hosting services, applications, and other technology management. These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-ibm offerings. IBM is your one-stop shop for IT support needs. For details on available services, contact your IBM representative or visit For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit For details on education offerings related to specific products, visit Select your country, and then select the product as the category. This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

6 Physical specifications Technical information Rx Rx Power supply 1300 W dc 1300 W ac Number standard 2 2 Hot-swap Yes Yes Blower modules 4 HS 4 HS System mgmt module 1 1 DVD/CR-RW drive 24x 24x Switch bays DVD/CD-RW 3 drive characteristics (71P7358) Formatted capacity: 650 MB Typical access speed: DVD: 120 ms/cd-rom: 110 ms 3 DVD/CD-RW variable read rate. Actual playback speed will vary and is often less than the maximum possible. Operating environment Temperature: 5 to 50 C (41 to 122 F) Relative humidity: 8% to 80% (non-condensing) NEBS environment Air temperature: Altitude: -60 m (-197 ft) to 1800 m (6000 ft) -- Blade server on: 5 to 40 C (41 to 104 F) -- Blade server on (short term): -5 to 55 C (23 to 131 F) Altitude: 1800 m (600 ft) to 4000 m (13,000 ft) -- Blade server on: 5 to 30 C (41 to 86 F) -- Blade server on (short term): -5 to 45 C (23 to 113 F) -- Blade server off: -40 to 70 C (-40 to 158 F) Rate of temperature change: 30 C/hr (54 F/hr) Humidity: Blade server on: 5% to 85% Blade server on (short term) 4 : 5% to 90% but not to exceed kg water/kg of dry air Blade server off: uncontrolled 4 A period of not more than 96 consecutive hours and a total of not more than 15 days in one year. (This refers to a total of 360 hours in any given year, but, no more than 15 occurrences during that one-year period.) Dimensions 8 U rack drawer Width: mm (17.4 in) Depth: mm (21.9 in) Height: mm (13.76 in) Weight specifications Minimum configuration: 44.5 kg (98 lb) Maximum configuration: kg (192 lb) Electrical specifications dc powered Nominal dc range: -40 V dc to -60 V dc Minimum operation: -38 V dc Maximum operation: -72 V dc Two inputs, each rated at 70 amps Input kilovolt-amperes (kva) (approximately): Minimum configuration: 0.2 kva Maximum configuration: 2.6 kva Btu output: Ship configuration: 673 Btu/hr (197 watts) Full configuration: 8880 Btu/hr (2600 watts) Noise level (horizontal position): 6.5 bels (idling and operating) Note: The noise emission levels stated are the declared (upper limit) sound power level, in bels, for a random sample of machines. All measurements made in accordance with ISO 7779 and reported in conformance with ISO Electrical specifications ac powered 200 to 240 (nominal) V ac; 50 Hz or 60 Hz Input kilovolt-amperes (kva) (approximately): Minimum configuration: 0.2 kva Maximum configuration: 2.6 kva Btu output: Ship configuration: 673 Btu/hr (197 watts) Full configuration: 8880 Btu/hr (2600 watts) Noise level (horizontal position): 6.5 bels (idling and operating) Note: The noise emission levels stated are the declared (upper limit) sound power level, in bels, for a random sample of machines. All measurements made in accordance with ISO 7779 and reported in conformance with ISO IBM BladeCenter T systems are intended for use with rack-drawer servers and are tested and designed to operate in a horizontal position. Standards: These server chassis support or comply with the following standards: Multiprocessor Specification (MPS) 1.4 Peripheral Component Interconnect (PCI) specification 2.2 Hardware-enabled to meet the International Organization for Standardization (ISO) 9241, Part 3 Equipment approvals and safety FCC Verified to comply with Part 15 of the FCC Rules, Class A Canada ICES-003, issue 4, Class A UL/IEC CAN C22.2 No NOM These servers are certified by the respective UL and NOM agencies. Operating environment Temperature: 10.0 to 35.0 C (50 to 95 F) at 0 to 914 m (0 to 3,000 ft)

7 10.0 to 32.0 C (50 to 90 F) at 914 to 2,133 m (3,000 to 7,000 ft) Relative humidity: 8% to 80% Maximum altitude: 2,133 m (7,000 ft) Hardware requirements: For attended installation of an operating system, the BladeCenter T and blades requires a compatible: Keyboard Mouse HDD Display (E54, E74, T541, or equivalent) Unattended or remote installation may be performed without requiring some or all of these components. Review your unattended software installation program information for specific hardware configuration requirements. For service, BladeCenter T requires a compatible: Keyboard Mouse HDD Display (E54, E74, T541, or equivalent) When having the unit serviced, plan to have these components attached to your server either directly or indirectly via a console. Software requirements: None Compatibility: The BladeCenter T is compatible with the HS20, JS20, JS21, LS20, and HS40 blades, which contain licensed system programs that include set configuration, set features, and test programs. System BIOS is loaded from a flash EEPROM into system memory. This BIOS provides instructions and interfaces designed to support the standard features of these servers to maintain compatibility with many current software programs. For detailed information about IBM and non-ibm devices, adapters, software, and network operating systems supported with xseries servers, visit Contact your IBM representative, IBM Business Partner, or refer to the IBM Sales Manual for information on the compatibility of hardware and software for xseries servers. The Sales Manual is updated periodically as new features and options are announced that support these servers. Limitations: These BladeCenter T chassis support -48 to -60 V dc or 200 to 240 V ac power. For cabling, specifications, and current protection information, refer to the Cable orders section of this announcement. User group requirements: This announcement satisfies or partially satisfies the requirements from one or more of the worldwide user group communities. Groups include COMMON, COMMON Europe, Guide Share Europe (GSE), InterAction (Australia/New Zealand), Japan Guide Share (JGS), and SHARE Inc. Planning information Customer responsibilities: The chassis must be installed by personnel trained in dc wiring installations. Setup instructions are shipped with the systems. Configuration information IBM BladeCenter T configuration A control panel is located on the top left of the unit contains the following LEDs: Power good Blade location Over temperature Information General fault Rack installations: BladeCenter T chassis are 8 U, rack-drawer models designed to be installed in a 19-inch rack cabinet. Power considerations: The BladeCenter T chassis includes two 1300 W -48 to 60 V dc or two 1300 W 200 to 240 V power supplies for redundancy. These power subsystem supplies can provide sufficient power to run the servers fully configured with supported devices. Cable orders: The BladeCenter T requires customer-supplied dc power wiring from an approved power source to the chassis. The cable size must be 14 AWG and not exceed 3 meters. The power source must have a minimum of 5 A and maximum of 15 A overcurrent protection. Information pertaining to wiring installation is contained in the installation guide for these products. Article 240 paragraph 3 of the National Electric Code, table , further describes wiring requirements for this type of equipment. Cables are not included. To connect the Ethernet switch to a network, use an unshielded twisted pair (UTP) cable with RJ-45 connectors at both ends. For 100 or higher operation, Category 5 cabling must be used. For 10 Mbps operation, Category 3, or better, cabling must be used. There are no additional cabling requirements, other than for keyboard, mouse, and monitor connections. Installability: The BladeCenter T chassis requires about 30 minutes for installation. Installation includes unpacking, setting up, and powering on the system. Additional time is required to install any software, additional adapters, or features. The blades each require about 10 minutes for installation. Packaging BladeCenter T dc power model: System unit carton: One box BladeCenter T ac power model: System unit carton: One box System unit Country kit: Installation Guide CD-ROM packages (documentation, Resource CD) Safety, Contents, and About Your Documentation flyers BladeCenter T chassis are each shipped in a single carton. Approximate shipping dimensions and weight: Single pack dimensions: 61 x 106 x 56 cm (24 x 42 x 22 in) Single pack weight: 54 kg (120 lb) Quantity per pallet:

8 Pallet load dimensions: 61 x 106 x 15 cm (24 x 42 x 6 in) Pallet load weight: 72.6 kg (160 lb) Estimated safe stacking: 2 high The country kit is in a separate box inside the main carton. Supplies For end users: BladeCenter T chassis can be purchased through dealers around the world. Security, auditability, and control Security and auditability features for BladeCenter T includes: Power-on and privileged-access password functions provide controls of who has access to the data and server setup program on the server. Set unattended boot mode allows the system keyboard to be locked to all entries except the password and at the same time allows other computers on the network to access the system disk drive. Selectable boot sequence can be used to prevent unauthorized installation of software or removal of data from the diskette drive. The chassis and servers are intended to be installed and secured in a rack. It is a customer s responsibility to ensure that server and rack installation are secure to prevent sensitive data from being removed. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. IBM Electronic Services IBM has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. Electronic Services is a Web-enabled solution that provides an exclusive, no-additional-charge enhancement to the service and support on the IBM eserver. You should benefit from greater system availability due to faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: IBM Electronic Services news page and IBM Electronic Service Agent. Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems. The Electronic Service Agent is a no-additional-charge software that resides on your IBM eserver system. It monitors events and transmits system inventory information to IBM on a periodic, customer-defined timetable. The Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. To learn how Electronic Services can work for you, visit IBM Global Financing: Yes Terms and conditions To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM. In the United States, call 800-IBM-SERV ( ), or write to: Warranty Information P.O. Box Research Triangle Park, NC Attn: Dept JDJA/B203 Warranty period System hardware Three years Optional features One year Optional IBM features initially installed in an IBM system carry the same warranty period as the system. If installed after the initial system installation, they carry the balance of the system warranty or the optional feature warranty, whichever is greater. Warranty service: If required, IBM provides repair or exchange service depending on the type of warranty service specified for the machine. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM s problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM s normal service area. Contact your local IBM representative or your reseller for country- and location-specific information. Customer replaceable unit (CRU) (for example, keyboard, mouse, memory, HDD, switch and other easily replaceable parts) service and on-site for other selected parts CRU service: IBM will ship CRU parts to you for your replacement. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM s instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement. On-site service: IBM on-site repair (IOR), 9 hours per day, Monday through Friday excluding holidays, next-business-day (NBD). IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. On-site service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where on-site service is not available, the normal in-country service delivery is used

9 Call IBM at 800-IBM-SERV ( ) to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period. International Warranty Service (IWS): IWS is available during the warranty period to customers who travel or relocate to countries where their computer is sold and serviced by IBM or IBM resellers authorized to perform warranty service. Eligible IBM computers are identified by their four-digit machine type. You can obtain IWS through the method of service, such as CRU, depot, carry-in, or on-site, provided in the servicing country. Service methods and procedures vary by country, and some service or parts may not be available in all countries. Service centers in certain countries may not be able to service all models of a particular machine type. In addition, some countries may have fees and restrictions that apply at the time of service. To determine the eligibility of your computer and to view a list of countries where service is available, visit warranty/warranty.vm For more information on IWS, refer to Services Announcement , dated September 25, Licensing: Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system. Maintenance services ServiceElect and ServiceSuite ServiceElect and ServiceSuite provide hardware warranty service upgrades, maintenance, and selected annuity support services in one agreement. Warranty service upgrade: During the warranty period, warranty service upgrade provides an enhanced level of on-site service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of on-site service acquired by the customer. Service levels are time objectives and are not guaranteed. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM s problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable, parts that are considered CRUs will be provided as part of the machine s standard warranty CRU service. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following warranty service upgrade options are available: IOR, 9 hours per day, Monday through Friday excluding holidays, IOR, 24 hours per day, 7 days a week, 4-hour average IOR, 24 hours per day, 7 days a week, 2-hour average Maintenance service: If required, IBM provides repair or exchange service depending on the type of maintenance service specified for the machine. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM s problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are time objectives and are not guaranteed. CRU service: If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, HDD, and other easily replaceable parts), IBM will ship these parts to you for replacement by you. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM s instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement. On-site service: IOR; IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following on-site service options are available: IOR, 9 hours per day, Monday through Friday excluding holidays, NBD IOR, 9 hours per day, Monday through Friday excluding holidays, IOR, 24 hours per day, 7 days a week, 4-hour average IOR, 24 hours per day, 7 days a week, 2-hour average Maintenance service (ICA) Maintenance services are available for ICA legacy contracts. The preferred go-to-market offerings are ServiceElect. However, ICA legacy contracts will still be available for current customers until they are withdrawn. Alternative service (warranty service upgrades): During the warranty period, warranty service upgrade provides an enhanced level of on-site service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of on-site service acquired by the customer. Service levels are time objectives and are not guaranteed. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM s problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable, parts that are considered CRUs will be provided as part of the machine s standard warranty CRU service. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose

10 The following warranty service upgrade option is available. IOR, 24 hours per day, 7 days a week, 4-hour average Maintenance service: If required, IBM provides repair or exchange service depending on the type of maintenance service specified for the machine. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM s problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are time objectives and are not guaranteed. CRU service: If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, HDD, and other easily replaceable parts), IBM will ship these parts to you for replacement by you. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM s instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement. On-site service: IOR; IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following on-site service options are available: IOR, 9 hours per day, Monday through Friday excluding holidays, NBD IOR, 24 hours per day, 7 days a week, 4-hour average Non-IBM parts support Warranty service: IBM is now shipping machines with selected non-ibm parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-ibm parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply. Warranty service upgrades and maintenance services: Under certain conditions, IBM Integrated Technology Services repairs selected non-ibm parts at no additional charge for machines that are covered under a warranty service upgrade or maintenance services. IBM Service provides hardware problem determination on non-ibm parts (adapter cards, PCMCIA cards, disk drives, memory, and so forth) installed within IBM systems covered under warranty service upgrade or maintenance services and provides the labor to replace the failing parts at no additional charge. If IBM has Technical Service Agreements with the manufacturers of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing parts at no additional charge. For all other non-ibm parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or maintenance services. ServicePac offerings Warranty and maintenance options: The announced products may be eligible for ServicePacs for Warranty and Maintenance Options, convenient prepackaged offerings for warranty service upgrades and maintenance services. Installation services: The announced products may be eligible for ServicePacs for Installation Services, convenient prepackaged offerings for installation services. Refer to the Prices section for information on the availability of ServicePac offerings. For additional ServicePac information, visit Field-installable features: Yes Model conversions: No Machine installation: Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine. Graduated Program License Charges apply: No. This product does not contain licensed internal code or licensed machine code. Prices Machine IBM type/ Part list Description model number price 6 BladeCenter T RU 87202RU $7,995 dc Power Model BladeCenter T RU 87302RU 7,795 ac Power Model BladeCenter T 1300W DC 32R0833 2,599 Power Supply Option BladeCenter T 1300W AC 32R0834 1,799 Power Supply Option BladeCenter T Advanced 32R0835 1,699 Management Module BladeCenter T 2-Post 32R Rack Mount Kit Option BladeCenter T 4-Post 32R Rack Mount Kit Option McData EFCM Element 32R1799 2,999 Manager for BladeCenter 6 IBM list price; does not include tax or shipping and is subject to change without notice. Reseller prices may vary. Order Now To order direct, call IBM at and select option 4. For the name of the nearest IBM representative or Business Partner, call 800-IBM-4YOU ( ). IBM hourly service rate classification: One

11 ServicePac for warranty and maintenance charges Part Description number 1-year MA IOR 24 x 7 69P hour average 69P year MA IOR 24 x 7 96P hour average 96P year IOR 24 x 7 21P hour average 21P year IOR 24 x 7 69P hour average 69P year IOR 24 x 7 69P hour average 69P year MA IOR 24 x 7 69P P year MA IOR 24 x 7 96P P year IOR 24 x 7 30L L year IOR 24 x 7 69P P year IOR 24 x 7 69P P year MA IOR 9 x 5 69P P year MA IOR 9 x 5 96P P year IOR 9 x 5 41L L year IOR 9 x 5 69P P year IOR 9 x 5 69P P year MA IOR 9 x 5 69P9382 NBD 69P year MA IOR 9 x 5 96P2101 NBD 96P year IOR 9 x 5 69P9202 NBD 69P year IOR 9 x 5 69P9206 NBD 69P IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer s credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle. Trademarks IBMLink, Electronic Service Agent, and ServiceSuite are trademarks of International Business Machines Corporation in the United States or other countries or both. BladeCenter, BookManager, BookMaster, xseries, eserver, and ServicePac are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Other company, product, and service names may be trademarks or service marks of others. Maintenance service charges (Legacy) Alternative service (warranty service upgrades) IOR 24 x 7 $750 Maintenance services IOR IOR 9 x 5 24 x 7 $380 $570 For ServiceElect (ESA) Maintenance Service Charges, contact IBM Global Services at 888-IBM-4343 ( ). IBM Global Financing: IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at