IBM System x3650 T server Full-function, NEBS-compliant models for telecommunications environments

Transcription

1 Hardware Announcement April 25, 2006 IBM System x3650 T server Full-function, NEBS-compliant models for telecommunications environments Overview The System x3650 T server is engineered from the start to support telecommunications environments where NEBS compliance is required. This full-function, cost-effective, carrier-grade solution combines Intel processor technology and Linux operating system support to deliver high performance at a fraction of the cost of similar UNIX -based solutions. Ideally suited for telecommunications, wireless, and other applications that require dc power, these 2 U high, 20-inch deep rack models provide outstanding function for xseries products. Preconfigured with two-way SMP processors, substantial system memory, redundant power supplies, and Ultra320 SCSI HDDs, these servers are ready to handle advanced telco applications. Performance features Two 3.2 GHz Intel Xeon, 2 MB advanced transfer (full-speed) L2 cache with 800 MHz FSB processors; operations to memory and PCI bus interface at 400 MHz 1 (2 x 512 MB) or 2 (2 x 1 GB) GB of high-speed DDR2 400 MHz memory synchronized to the 800 MHz FSB processor (maximum 16 GB) 64-bit PCI buses that support three, low-profile PCI-X 133 MHz and three full-size 5 V 100 MHz adapters Dual Intel Gigabit Ethernet controllers Dual-channel 100 or 133 MHz Ultra320 SCSI PCI controller (Adaptec 7902W) that supports up to 293 GB 3, 10,000 rpm high-speed up to 320 MB/s, low-voltage SCSI (LVDS) internal data storage and external solutions Two GB 10,000 rpm Ultra320 SCSI HDD; 52x and 53x models without HDDs Systems management and serviceability Integrated service processor that controls system power, resets power, and monitors voltages, temperatures, fans, and communication with secondary controllers ECC memory to detect and correct many single-bit memory errors Two 600-watt, -48 V dc, hot-swap, redundant power supplies that support full configurations while providing high availability, or two 600 watt ac, hot swap redundant power supplies Fast and easy to service with activity/status and system fault LEDs on front control panel and diagnostics LEDs throughout the system For information on the IBM Statement of Limited Warranty, visit support/machine_warranties/ Alternatively, this information is also available by calling or contacting your IBM representative or reseller. Copies are available upon request. Key prerequisites Monitor, keyboard, mouse, and rack Appropriate dc power source and customer-supplied wiring Planned availability date May 5, 2006 At a glance The System x3650 T server is Network Equipment Building System (NEBS) Level 3/ETSI-compliant for telecommunications carrier grade environments. Its feature-rich configuration includes: Dual 3.2 GHz 1 Xeon processors with 800 MHz front-side-bus (FSB) One GB (2 x 512 MB) or two GB (2 x 1 GB) ECC system memory, 16 GB max Dual-channel 100 or 133 MHz Ultra320 SCSI controller that supports internal and external SCSI devices Two standard 3.5-inch, slim-high HDD bays, including two GB Ultra320 SCSI HDDs; two models without HDDs Two integrated Intel Gigabit Ethernet controllers Integrated service processor for comprehensive systems management and remote control Two 600-watt, -48 V dc, hot-swap redundant power supplies or two 600-watt ac, hot-swap redundant power supplies Six adapter slots; three 100 MHz 5V full and three PCI-X LP Rack-dense 2 U high by 20-inch-deep form factor 24x-10x 2 CD-RW drive combo CD/DVD (RW) drive Serial, combination keyboard and mouse, and two front or two back USB ports This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

2 Description Related Options IBM ECC DDR2 SDRAM RDIMM Memory Option Kits Part number 73P2865 contains (2 x 512 MB) DDR2 memory DIMMs. Part number DIMMs. 73P2866 contains (2 x 1 GB) DDR2 memory These DIMMs support DDR2 memory interface to processors and PCI bus at 400 MHz. Telco network applications The System x3650 T servers use -48 V dc power to meet telecommunications network infrastructure requirements. These 2 U-high, NEBS-compliant servers contain two 470-watt, hot-swap redundant power supplies and excellent system monitoring and control features to meet stringent telco standards for telecommunications equipment. The server is well-suited, but not limited to, the following telco applications: Network management and security: Network management engine Internet cache engine RSA encryption Gateways Intrusion detection Network infrastructure: Softswitch/VoIP Unified messaging Gateway/Gatekeeper/SS7 solutions IPTV/VOD Wireless (IMS ) Voice portals IP translation database High-performance server subsystems These SMP rack servers provide solid performance with two Intel Xeon processors and high-speed, 400 MHz DDR2 ECC memory. They contain two powerful 3.2 GHz Intel Xeon processors, each with 2 MB advanced transfer L2 cache. High-speed, 400 MHz SDRAM is optimized for 800 MHz processor-to-memory subsystem performance. The System x3650 T server uses the Intel FCPGA chipset to optimize throughput from processors to memory, and to a 64-bit PCI or PCI-X bus. Three low-profile 3.3 V, 66/100 MHz slots and three full-size 5.0 V, 100 MHz slots are supported by the two 64-bit buses. Standard configuration Pentium(R) Model Processor Cache Memory Interface x 2 x 3.2 GHz/800MHz 2 MB 2 x 512 MB Ultra x 2 x 3.2 GHz/800MHz 2 MB 2 x 1 GB Ultra x 2 x 3.2 GHz/800MHz 2 MB 2 x 1 GB Ultra x 2 x 3.2 GHz/800MHz 2 MB 2 x 1 GB Ultra320 Model HDD Power supply x Open Dual dc 600 W x Open Dual ac 600 W x 2 x GB Dual dc 600 W x 2 x GB Dual ac 600 W Additional features include: System board that contains six DIMM connectors, supporting 512 MB, 1 GB, and 2 GB DDR2 400 MHz compliant ECC SDRAM DIMMs (RDIMMs) Up to 16 GB of system memory when 4 GB DIMMs installed in four DIMM slots Two-way memory interleaving; memory installed in matched pairs Two 64-bit PCI buses, supporting high-performance PCI adapters Dual-channel, 64-bit, 100 or 133 MHz Ultra320 SCSI PCI controller (Adaptec AIC-7209W), supporting high-speed up to 320 MB/s, Low-Voltage Differential SCSI (LVDS) internal storage and external storage solutions Two full-duplex, Gigabit Ethernet PCI controllers to speed network communications to LAN clients Function and expansion capacity The System x3650 T server squeezes full function into a 2 U-high, 20-inch deep, 19-inch rack-mounted package. It supports customer installation of adapters, memory, and HDD options. Features include: Rack-optimized design for 19-inch-wide, industry-standard, two-post rack units Six 64-bit PCI adapter card slots: Three full-size 100 MHz slots Three low-profile 133 MHz slots Two 600-watt, -48 V dc or 220V ac, worldwide power supplies that support: Auto restart to minimize operator intervention after temporary power outage Hot-swap, redundant power capability for greater fault tolerance Temperature-controlled fan array to support full configurations: Two 80 x 38 mm fans Two 40 x 28 mm fans Two drive bays supporting up to 293 GB of internal HDD storage: One accessible 5.25-inch, slim-high bay with 24x-10x CD-DVD RW drive Two internal 3.5-inch, slim-high bays that contain two GB 10,000 rpm Ultra320 SCSI HDDs; one model does not contain any HDDs Integrated ATI Rage XL video with 8 MB of video memory High availability and serviceability features The System x3650 T delivers excellent reliability and serviceability features: ECC DIMMs combined with an integrated ECC memory controller, correcting many soft and hard single-bit memory errors, while minimizing disruption of service to LAN clients Memory hardware scrubbing, correcting many soft memory errors automatically without software intervention ECC L2 cache processors to improve data integrity and help reduce downtime

3 Dual Intel Gigabit Ethernet controllers that support: Failover; Adapter Fault Tolerance (AFT) PXE 3.0 Boot Agent Load balancing, or teaming Redundant power supplies for 1+1 redundancy An integrated service processor: Controls system power and reset power, and monitors voltages, temperatures, fans, and communication with secondary controllers from remote locations Alerts generated when thresholds are exceeded Front-panel LEDs to give visual indications of system well-being Diagnostic LEDs that point to failing components, helping reduce downtime and service costs (diagnostics located on CD) Easy access to system board, adapter cards, processors, and memory Systems management The System x3650 T server features IBM Director, a powerful, highly integrated, system management software solution built on industry standards and designed for ease-of-use. Now you can exploit your existing enterprise or workgroup management environments and use rich security features to access and manage physically dispersed IT assets more efficiently. It can help reduce costs through: Reduced downtime Increased productivity of IT personnel and end users Reduced service and support costs With IBM Director, administrators can view the hardware configuration of remote systems in detail and monitor the usage and performance of critical components such as processors, hard disks, and memory. Reference information 1 GHz and MHz denote the internal or external clock speed of the microprocessor only, not application performance. Many factors affect application performance. 2 Variable read rate. Actual playback speed will vary and is often less than the maximum possible. 3 When referring to HDD or tape backup capacity, GB stands for 1,000,000,000 bytes. Total user capacity may vary depending on operating environments. Business Partner information If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). BP Attachment for Announcement Letter mem/sla.jsp?num= Trademarks IMS is a trademark of International Business Machines Corporation in the United States or other countries or both. xseries and BladeCenter are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Intel and Pentium are registered trademarks of Intel Corporation. UNIX is a registered trademark of the Open Company in the United States and other countries. Linux is a trademark of Linus Torvalds in the United States, other countries or both. Other company, product, and service names may be trademarks or service marks of others. Product positioning IBM expands its comprehensive offering of rack-mount servers, delivering high-performance, carrier grade reliability for providers of the next-generation network. The System x3650 T server is part of the line of new server products designed for telco applications. These NEBS-compliant models have design points to safeguard against failure in mission-critical environments found in telecommunications, wireless, and other network communication applications. The xseries line for telco applications is positioned from entry to advanced-function systems. The System x3650 T server is positioned as a complementary offering to our BladeCenter T server through support for: Additional memory PCI expansion Fault-tolerance features Standard hot-swap, redundant power Unique form-factor (20 inches deep) These models advance the xseries telco line into new industry applications not previously supported

4 IBM United States Announcement Supplemental Information April 25, 2006 Publications The System x3650 T Installation Guide: is shipped with the System x3650 T server. This guide contains an introduction to the computer, installation and setup, installing options, and reference information. The guide has easy-to-use text and pictorials to enable you to quickly set up the server. Note: Software versions, features, and functions shipped with these systems may change as new releases become available or may be discontinued at any time. The System x3650 T Installation Guide and Hardware Maintenance Manual, in U.S. English versions, are available from serverproven/compat/us/ To order the publications listed on the notification, call , option 1. Displayable softcopy publications: The product books are offered in displayable softcopy form. The files are shipped on CD-ROM. Terms and conditions for use of the machine-readable files are shipped with the files. Services IBM Integrated Technology Services IBM services include business consulting, outsourcing, hosting services, applications, and other technology management. These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-ibm offerings. IBM is your one-stop shop for IT support needs. For details on available services, contact your IBM representative or visit For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit For details on education offerings related to specific products, visit Select your country, and then select the product as the category. Physical specifications System x3650 T Technical information x x x x Processor Xeon Xeon Xeon Xeon Int. speed 3.2 GHz 3.2 GHz 3.2 GHz 3.2 GHz Ext. speed 800 MHz 800 MHz 800 MHz 800 MHz Number standard Maximum L2 cache (full 2 MB 2 MB 2 MB 2 MB speed) Memory (400 MHz 1 GB ECC 2 GB ECC 2 GB ECC 2 GB ECC SDRAM) RDIMMs 2 x 512 MB 2 x 1 GB 2 x 1 GB 2 x 1GB DIMM sockets Capacity 16 GB(4) 16 GB(4) 16 GB(4) 16 GB(4) Video SVGA SVGA SVGA SVGA Memory 16 MB 16 MB 16 MB 16 MB SCSI controller Ultra320 Ultra320 Ultra320 Ultra320 Channels Connector int Connector ext IDE controller Channels Connector int Connector ext Fixed disk x GB 2 x GB Total bays /3.5-inch slim 3.5-inch slim Hot-swap Internal 293 GB(5) 293 GB(5) 293 GB(5) 293 GB(5) capacity Bays available /3.5-inch slim 3.5-inch slim Hot-swap Total PCI slots bit/100 MHz 3(6) 3(6) 3(6) 3(6) PCI-X 3(7) 3(7) 3(7) 3(7) Slots available Service Standard Standard Standard Standard processor Ethernet Dual Gb Dual Gb Dual Gb Dual Gb controller CD-RW (IDE) 24x-10x 24x-10x 24x-10x 24x-10x Diskette drive No No No No Power supply 600 W DC 600 W AC 600 W DC 600 W AC Number standard Hot-swap Yes Yes Yes Yes Redundant power Yes Yes Yes Yes Auto Restart Yes Yes Yes Yes (4) System memory capacity is 16 GB when 4 GB DIMMs are installed in the four memory DIMM slots. (5) Capacities are based on installation of two GB slim-high, Ultra320 HDDs. For the latest information on supported HDD options, visit serverproven/compat/us/ This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

5 (6) Adapter slots are full-size. (7) Adapter slots are low-profile supporting cards not exceeding mm in height GB, 10,000 rpm HDD Formatted capacity: 146,800 MB Rotational speed: 10,000 rpm Typical average read seek time: <4.9 ms Data transfer rate (maximum bursting): 320 MB/s Average latency: 3.00 ms Interface: Ultra320 SCSI 24x-10x 3 CD-ROM drive characteristics Formatted capacity: 650 MB Average access time: 115 ms Burst data transfer rate: 16.6 MB/s (ATA PIO Mode 4) Technology: Full constant angular velocity (CAV) Buffer size: 1 MB Video subsystem ATI RAGE XL PCI graphics accelerator. Integrated on planar and connected to the PCI bus. 16 MB SDRAM standard/maximum video memory. 2D graphics engine supports up to 1600 x 1200 resolution in 8, 16, 24, and 32 bpp modes. 3D graphics engine supports up to 1024 x 768 resolution in 8, 16, 24, and 32 bpp modes. CRT and LCD monitors support up to 100 Hz vertical refresh rate. Dimensions 2 U rack mount Width: mm (17.14 in) Depth: mm (20.0 in) Height: 87.6 mm (3.45 in) Weight: Minimum configuration: 15.4 kg (34 lb) Maximum configuration: 16.8 kg (37 lb) Electrical -48 to 60 V dc; 7 A Input connectors Two AMP or equivalent Input kilovolt-amperes (kva) (approximately): Minimum configuration: kva Maximum configuration: kva Btu output: Ship configuration: 619 Btu/hr (181 watts) Full configuration: 885 Btu/hr (259 watts) Noise level: 6.0 bels (idling) 6.0 bels (operating) Note: The noise emission level stated is the declared (upper limit) sound power level, in bels, for a random sample of machines. All measurements made in accordance with ISO 7779 and reported in conformance with ISO System x3650 T servers are intended for use as rack servers and are tested and designed to operate in a horizontal position. Standards: These servers support or comply with the following standards: Multiprocessor Specification (MPS) 2.0 Peripheral Component Interconnect (PCI) specification 2.2 Hardware-enabled to meet the International Organization for Standardization (ISO) 9241, Part 3 Approvals and certifications for telco applications North America Bellcore GR-63-CORE, Level 3 Bellcore GR-1089-CORE, Level 3 International ETSI EN , Electromagnetic Compatibility ETSI EN , Acoustic Noise ETSI EN , 2-1: Storage (Class 1.2) ETSI EN , 2-2: Transportation (Class 2.3) ETSI EN , 2-3: Weather Protected Locations (Class 3.1) Equipment approvals and safety FCC Verified to comply with Part 15 of the FCC Rules, Class A Canada ICES-003, issue 4, Class A UL/IEC CSA C22.2 No NOM This server is certified by the respective UL and NOM agencies. Operating environment Temperature: 5.0 to 40.0 C (41 to 104 F) at 0 to 1800 m (0 to ft) Relative humidity: 5% to 85% Maximum altitude: 4,000 m (13,123 ft) Hardware requirements: For attended installation of an operating system, this server requires a compatible: Keyboard Mouse HDD Display (E54, E74, T540, or equivalent) Unattended or remote installation may be performed without requiring some or all of these components. Review your unattended software installation program information for specific hardware configuration requirements. For service, the server requires a compatible: Keyboard Mouse HDD Display (E54, E74, T540, or equivalent) When having the unit serviced, plan to have these components attached to your server either directly or indirectly via a console. Software requirements: The following network operating systems are supported: Microsoft Windows 2003 Advanced Server

6 Note: Web-delivered IBM Director support is available. Linux : Red Hat 3.0 and 4.0 SUSE Linux Enterprise Server 9.0 Note: Additional support, certification, and version information on network operating systems can be accessed at serverproven/compat/us/ Compatibility: The System x3650 T server contains licensed system programs that include set configuration, set features, and test programs. System BIOS is loaded from a flash EEPROM into system memory. This BIOS provides instructions and interfaces designed to support the standard features of the System x3650 T server and to maintain compatibility with many current software programs. For detailed information about IBM and non-ibm devices, adapters, software, and network operating systems supported with xseries servers, visit serverproven/compat/us/ Contact your IBM representative, IBM Business Partner, the HelpCenter, or refer to the IBM Sales Manual for information on the compatibility of hardware and software for xseries servers. The Sales Manual is updated periodically as new features and options are announced that support these servers. Limitations These servers require a -48 to -60 V dc or a 220V ac power source. For cabling specifications and overcurrent protection information, refer to the Cable orders section of this announcement. The maximum combined power capacity for the PCI slots of this product are as follows: Low-profile PCI slots: 30 watts Full-sized PCI slots: 50 watts Installation of a keyboard and mouse at the same time requires a splitter cable. The serial port consists of an RJ-45 connector. A converter cable is required to install 9- or 25-pin serial cable attachments. The System x3650 T standard configuration is NEBS-compliant. For information about obtaining NEBS compliancy for any other configurations, contact your IBM representative. The System x3650 T server contains four configurable USB ports. It can be configured to be operating system-controlled, service processor controlled, or shared between the two. You can set the configuration by changing the header location to which the internal serial cable is plugged. The default location from the factory is in the shared position. In the shared position, the service processor controls the port until the operating system is running, then the operating system takes control. The service processor can regain control of the port for user-configured dial-out situations or if the operating system is not available, but operating system control cannot be reestablished without resetting the server. This server supports a maximum of 16 GB of system memory by adding a 4 GB DIMM in each of the four DIMM slots. All supported system memory is addressable through direct memory access. The System x3650 T supports 512 MB, 1 GB, and 2 GB DDR2 400 ECC SDRAM DIMMs (4 MB DIMM not supported at this time). Supported DIMMs can coexist in the same system; however, due to memory interleaving, memory must be installed in matched pairs. Refer to the Planning information section for supported memory options. Refer to the Software requirements section for operating system limitations. User group requirements: This announcement satisfies or partially satisfies requirements from one or more of the worldwide user group communities. Groups include COMMON, COMMON Europe, Guide Share Europe (GSE), InterAction (Australia/New Zealand), Japan Guide Share (JGS), and SHARE Inc. Planning information Customer responsibilities: This server must be installed by personnel trained in telco dc wiring installations. Setup instructions are shipped with the system. Configuration information Bay configuration The System x3650 T server contains three drive bays. The top bay on the left contains the standard CD-DVD RW drive. Two 3.5-inch, slim-high bays are located side-by-side from the center to the right side of the server. Each bay contains a GB Ultra320 SCSI HDD standard; the 52x and 53x models comes without HDDs. The 24x-10x EIDE CD-RW is connected to the IDE port. Internal HDD cabling: HDDs installed in the drive bays are connected to the internal connector of the integrated Ultra320 SCSI controller through a two-drop, 32-bit LVD SCSI cable. External device attachment: The System x3650 T contains an external.8 mm VHDCI connector to attach supported external SCSI devices to the second channel of the integrated SCSI controller. Ultra320 SCSI: The Adaptec AIC-7902W controller contains two independent SCSI controllers that share a single 64-bit, 100-MHz PCI-X bus master interface as a multifunction device, packaged in a 456-pin BGA. Rack installations: The System x3650 T server is a 2 U, rack-mounted server designed to be installed in a two-post, 19-inch rack unit. Supported memory options Memory Option Kit (2 x 512 MB) (73P2865) Memory Option Kit (2 x 1 GB DIMM) (73P2866) Power considerations: These servers include two 600-watt, -48 V dc power supplies that requires a dc power source of -48 to -60 V or 220V ac power source. Cable orders: The System x3650 T servers requires customer-supplied wiring from a dc power source to the server. The cable size must be 14 AWG and not exceed 3 meters. The power source must have a minimum of

7 A and a maximum of 15 A overcurrent protection. Information pertaining to wiring installation is contained in the installation guide for this product. Article 240 paragraph 3 of the National Electric Code, table , further describes wiring requirements for this type of equipment. The dual-gigabit, full-duplex, Ethernet PCI controllers, standard with this server, are connected directly to independent RJ-45 connectors. The RJ-45 connectors provide a 10BaseT, or 1000Base-TX interface for connecting twisted-pair cable to the Ethernet network. Cabling is not included with the server. To connect the Ethernet controller to a repeater or switch, use a UTP cable with RJ-45 connectors at both ends. For 100 Mbps and 1 Gbps operation, Category 5 cabling must be used. For 10 Mbps operation, Category 3, or better, cabling must be used. There are no additional cabling requirements, other than for keyboard, mouse, and monitor connections. Installability: The System x3650 T server requires about 30 minutes for installation. Installation includes unpacking, setting up, and powering on the system. Additional time is required to install an operating system, additional adapters, or features. Packaging Product Package description Boxes System x3650 T System unit carton 1 System x3650 T Contents: System unit Rack kit Shipment group Shipment group Contents: System x3650 T Installation Guide CD-ROM package The System x3650 T server is shipped in a single package. The shipment group is contained inside the system unit carton. Supplies For end users: System x3650 T servers can be purchased through dealers around the world. Security, auditability, and control Security and auditability features include: Power-on and privileged-access password functions control who has access to the data and server setup program on the server. Set unattended boot mode allows the system keyboard to be locked to all entries except the password and at the same time allows other computers on the network to access the system disk drive. The selectable boot sequence can be used to prevent unauthorized installation of software or removal of data from the diskette drive. This server is intended to be installed and secured in a rack. Customers are responsible for ensuring that the server and rack installation are secure to prevent sensitive data from being removed. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. IBM Electronic Services IBM has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. Electronic Services is a Web-enabled solution that provides an exclusive, no-additional-charge enhancement to the service and support available on the IBM eserver platform. These services provide the opportunity for greater system availability due to faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: IBM Electronic Services news page and IBM Electronic Service Agent. Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems. The Electronic Service Agent is no-additional-charge software that resides on your IBM eserver system. It monitors events and transmits system inventory information to IBM on a periodic, customer-defined timetable. The Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. To learn how Electronic Services can work for you, visit IBM Global Financing: Yes Terms and conditions To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM. In the United States, call 800-IBM-SERV ( ), or write to: Warranty Information P.O. Box Research Triangle Park, NC Attn: Dept JDJA/B203 xsystem 3650 T (7980) Warranty period System hardware Three years Options One year Optional IBM features initially installed in an IBM system carry the same warranty period as the system. If installed after the initial system installation, they carry the balance

8 of the system warranty or the optional feature warranty, whichever is greater. Warranty service: If required, IBM provides repair or exchange service depending on the type of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM s normal service area. Contact your local IBM representative or your reseller for country- and location-specific information. Customer replaceable unit (CRU) (for example, keyboard, mouse, speaker, memory, hard disk drive) service offered as stated and on-site service for other selected parts. CRU service: IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU. Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU, at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it at no additional charge under the type of warranty service specified, on-site service. Based upon availability, CRUs will be shipped for next-business-day (NBD) delivery. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement. The following parts have been designated as Tier 1 CRUs: Power supply module 2PC riser mount Top cover Mecha TIGI2U Power supply CD proc telecom Panel HDD On-site service: IBM on-site repair (IOR), 9 hours per day, Monday through Friday excluding holidays, NBD. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. On-site service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where on-site service is not available, the normal in-country service delivery is used. Call IBM at 800-IBM-SERV ( ) to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period. International Warranty Service (IWS): International Warranty Service (IWS) is available during the warranty period to customers who travel or relocate to countries where their computer is sold and serviced by IBM or IBM resellers authorized to perform warranty service. Eligible IBM computers are identified by their four-digit machine type. You can obtain IWS through the method of service, such as CRU, depot, carry-in, or on-site, provided in the servicing country. Service methods and procedures vary by country, and some service or parts may not be available in all countries. Service centers in certain countries may not be able to service all models of a particular machine type. In addition, some countries may have fees and restrictions that apply at the time of service. To determine the eligibility of your computer and to view a list of countries where service is available, visit: warranty/warranty.vm For more information on IWS, refer to Services Announcement , dated September 25, Note: Due to the earth s magnetic field, CRT monitors are manufactured to work in northern, southern, and equatorial regions of the earth and may not produce a satisfactory image when moved between them. Any required adjustment (if possible) is not covered under IWS and may be subject to a chargeable action. The magnetic field does not affect flat-panel LCD monitors. Licensing: Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system. Maintenance services ServicePac, ServiceSuite, and ServiceElect: ServicePac, ServiceSuite and ServiceElect provide hardware warranty service upgrades, maintenance, and selected support services in one agreement. Warranty service upgrade: During the warranty period, warranty service upgrade provides an enhanced level of on-site service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of on-site service acquired by the customer. Service levels are time objectives and are not guaranteed. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. CRUs will be provided as part of the machine s standard warranty CRU service except that you may install a Tier 1 CRU yourself or request IBM installation, at no additional charge, under one of the on-site service levels specified. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following warranty service upgrade options are available:

9 IOR, 9 hours per day, Monday through Friday excluding holidays, 4-hour average IOR, 24 hours per day, 7 days a week, 4-hour average IOR, 24 hours per day, 7 days a week, 2-hour average Maintenance service: If required, IBM provides repair or exchange service depending on the type of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are time objectives and are not guaranteed. CRU service: If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement. On-site service: IOR. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following on-site service options are available: IOR, 9 hours per day, Monday through Friday excluding holidays, NBD IOR, 9 hours per day, Monday through Friday excluding holidays, 4-hour average IOR, 24 hours per day, 7 days a week, 4-hour average IOR, 24 hours per day, 7 days a week, 2-hour average Maintenance service (ICA) Maintenance services are available for ICA legacy contracts. The preferred go-to-market offerings are ServiceElect. However, ICA legacy contracts will still be available for current customers until they are withdrawn. Alternative service (Warranty service upgrades): During the warranty period, warranty service upgrade provides an enhanced level of on-site service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of on-site service acquired by the customer. Service levels are time objectives and are not guaranteed. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. CRUs will be provided as part of the machine s standard warranty CRU service except that you may install a Tier 1 CRU yourself or request IBM to install it, at no additional charge under the type of warranty service specified, on-site service. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following warranty service upgrade option is available: IOR, 24 hours per day, 7 days a week, 4-hour average Maintenance service: If required, IBM provides repair or exchange service depending on the type of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are time objectives and are not guaranteed. CRU service: If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement. On-site service: IOR. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following on-site service options are available: IOR, 9 hours per day, Monday through Friday excluding holidays, NBD IOR, 24 hours per day, 7 days a week, 4-hour average Non-IBM parts support Warranty service: IBM is now shipping machines with selected non-ibm parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-ibm parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply. Warranty service upgrades and maintenance services: Under certain conditions, IBM Integrated Technology Services repairs selected non-ibm parts at no additional

10 charge for machines that are covered under warranty service upgrades or maintenance services. IBM Service provides hardware problem determination on non-ibm parts (adapter cards, PCMCIA cards, disk drives, memory, and so forth) installed within IBM systems covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge. If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-ibm parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service. IBM hourly service rate classification: One Field-installable features: Yes Model conversions: No Machine installation: Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine. Graduated Program License Charges apply: No. This product does not contain licensed internal code or licensed machine code. Prices Machine IBM type/ Part list Description model number price(9) System x3650 T 2 x 3.2 GHz/ X X $ 7, MHz, 1 GB, dual dc power supplies, open bay System x3650 T 2 x 3.2 GHz/ X X 7, MHz, 2 GB, dual ac power supplies, open bay System x3650 T 2 x 3.2 GHz/ X X 10, MHz, 2 GB, 2 x GB HDD, dual dc power supplies System x3650 T 2 x 3.2 GHz/ X X 10, MHz, 2 GB, 2 x GB HDD, dual ac power supplies 9 IBM list price does not include tax or shipping and is subject to change without notice. Reseller prices may vary. ServicePac for warranty and maintenance Description 1-year IOR 24 x 7 MA 2-hour average 2-year IOR 24 x 7 MA 2-hour average 1-year IOR 24 x 7 MA 4-hour average 2-year IOR 24 x 7 MA 4-hour average 1-year IOR 9 x 5 MA 4-hour average 2-year IOR 9 x 5 MA 4-hour average 1-year IOR 9 x 5 MA NBD 2-year IOR 9 x 5 MA NBD Part number 69P P P P P P P P2121 Maintenance service charges (ICA) Alternative service (Warranty service upgrades) IOR 24 x 7 $600 Annual maintenance service IOR 9 x 5 IOR 24 x 7 $700 $1,050 For ServiceElect (ESA) Maintenance Service Charges, contact IBM Global Services at 888-IBM-4343 ( ). IBM Global Financing: IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer s credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle. Trademarks Electronic Service Agent and ServiceSuite are trademarks of International Business Machines Corporation in the United States or other countries or both. eserver, ServerProven, xseries, HelpCenter, and ServicePac are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Windows and Microsoft are trademarks of Microsoft Corporation. Linux is a trademark of Linus Torvalds in the United States, other countries or both. Other company, product, and service names may be trademarks or service marks of others