IBM xseries MHz and 800 MHz Intel Itanium Enterprise Server with Microsoft Windows Advanced Server, Limited Edition

Transcription

1 Hardware Announcement August 28, 2001 IBM xseries MHz and 800 MHz Intel Itanium Enterprise Server with Microsoft Windows Advanced Server, Limited Edition Overview New models of the IBM xseries 380 with the Intel Itanium 64-bit processor, the first xseries server with 64-bit architecture, now include Microsoft Windows Advanced Server, Limited Edition. This rack-optimized server is an industry-standard reference platform for: The development and validation of applications requiring extended memory addressing Medium-to-large businesses to identify a migration strategy from IA-32 to IA-64 Power and Scalability for e-business Growth Intel Itanium 64-bit processors; industry-standard platform Four-way enablement for improved processor utilization Up to 64 GB ECC memory; PC100 SDRAM Eight 64-bit 66 MHz, hot-swap-enabled 3 PCI adapter slots Ethernet integrated on system board Integrated, dual-channel Ultra3 (LVD) SCSI controller; internal and external ports New Architecture for Data-Intensive Applications The xseries 380 design, based on the 64-bit Intel Itanium processor: Breaks the 4 GB limitation of 32-bit systems Provides the ability to address 64 GB of real memory Availability Features to Maximize System Up Time Hot-swap drive bays and hot-swap redundant fans and power supplies; replace components without powering down the server Predictive Failure Analysis (PFA) on key components warns of impending problems so corrective action can be taken before system outage: Warranty Enabled by Intel Server Control (ISC) Provided and supported by Intel The xseries 380 system features a three-year, on-site 4, limited warranty 5 Key Prerequisites Monitor Keyboard and mouse Supported operating system Planned Availability Date September 3, 2001 At a Glance The IBM xseries 380 is a powerful 64-bit enablement platform for software development and applications requiring extreme memory addressing. These new models include Microsoft Windows Advanced Server, Limited Edition. Choice of four-way Itanium IA-64 processors: 733 MHz 1 with 2 MB cache 800 MHz with 4 MB cache 1 GB ECC SDRAM system memory, expandable to 64 GB 2 Eight 64-bit, 66 MHz full-length PCI slots Integrated, Ultra3 (LVD) SCSI controller; 72 GB standard internal storage Standard power redundancy with four 800-watt hot-swap power supplies Integrated Ethernet port 7 U, 28-inch rack-optimized chassis ATI-Rage XL 8 MB video External ports: one video, two serial (16550A-compatible), one parallel, two USB, one Ultra3 SCSI, Ethernet, and mouse and keyboard ports This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

2 Description xseries 380 Related Options xseries MHz/2 MB Cache Upgrade (10K3815) This processor option is an Intel Itanium processor that: Offers an integrated full-speed 2 MB ECC L3 cache Supports up to four-way SMP applications using multiple processors of the same type and speed xseries MHz/4 MB Cache Upgrade (10K0050) This processor option is an Intel Itanium processor that: Offers an integrated full-speed 4 MB ECC L3 cache Supports up to four-way SMP applications using multiple processors of the same type and speed Note: Processor upgrades (10K3815 and 10K0050) are not customer installable. Installation of these options must be performed by IBM. Memory Options: The following memory options were announced in Hardware Announcement , dated May 31, GB (4 x 256 MB) PC100 ECC SDRAM RDIMM Kit (33L3258) 2 GB (4 x 512 MB) PC100 ECC SDRAM RDIMM Kit (33L3260) 4 GB (4 x 1 GB) PC100 ECC SDRAM RDIMM Kit (33L3262) Note: Memory options are not customer installable. Installation of these options must be performed by IBM. xseries 380 Description Advanced, High-Performance Server Subsystems: xseries 380 servers are advanced high-throughput, four-way, SMP-capable Itanium servers delivering excellent scalability when you add memory and additional processors. The standard offerings contain a 733 MHz or 800 MHz Itanium 64-bit processor with 2 MB or 4 MB of L3 cache and 133 MHz front side bus speed (2 x 133 MHz maximum data bus speed), with Explicitly Parallel Instruction Computing (EPIC) technology The memory controller supports up to 64 GB of high-speed PC100 SDRAM DIMMs. Cache-line interleaving is supported. Standard xseries 380 Configuration: Processors Power Model Processor Cache Standard Memory Supply RX 733/133 MHz 2 MB 1 1 GB RX 800/133 MHz 4 MB 1 1 GB 4 Additional features include: Two standard memory cards containing 32 DIMM connectors, each supporting memory options of 256 MB, 512 MB, and 1 GB of 100 MHz ECC SDRAM DIMMs. Memory must be added four DIMMs at a time. System memory can be upgraded to 64 GB. Note: To achieve maximum memory capacities, replacement of standard memory with maximum memory modules may be required. Eight 64-bit PCI/66 MHz slots. The xseries 380 subsystems are highly tuned to maximize total system throughput from processor, to memory, to bus, to disk-intensive I/O. Increased Availability and Serviceability Features: Servers must be ruggedly dependable and designed with features that can tolerate a component failure without total shutdown. The xseries 380 provides fault-tolerant and high-availability functions integrated within the server as standard features. Features include: An integrated systems management processor that provides the following features: Auto recovery Monitoring and alerting of critical server events, including: -- Internal temperature and voltage thresholds -- Power status -- Power-on self-test (POST) progress -- Operating system load progress -- Operating system heartbeat -- Fans, power supplies, power subsystem -- PFA events for processors, VRMs, memory, fans, power supplies (ISC software required to enable) -- System/POST events and errors Two hot-swap, half-high HDD bays that provide uninterrupted service for HDD replacement ECC DIMMs combined with integrated ECC memory controllers to correct soft and hard single-bit memory errors ECC L3 cache processors to provide data integrity while reducing downtime Four standard 800-watt, hot-swap power supplies with auto restart that: Handle robust configurations while providing full redundancy Provide redundancy in 110 V or 220 V environments Worldwide, auto voltage-sensing capability One fan located in each power supply, four hot-swap redundant fans for cooling the processor and memory area, and two hot-swap redundant fans located in the PCI adapter slot area

3 Scalability and Growth: The xseries 380 is a 7 U (1 U equals 1.75 inches) by 28-inch deep mechanical package designed to be placed into a 19-inch rack drawer such as the Netfinity Enterprise Rack, or Netfinity Rack and Netfinity NetBAY22 with extension options installed. These servers are designed to support massive disk storage capacities in external high-availability storage units, such as EXP storage units, contained in the same or separate rack enclosures. Tape backup is also intended to be handled externally through attachment to the standard external Ultra3 SCSI port. Expansion features include: Eight full-length PCI slots supporting multiple adapters Support for up to four Itanium processors and 64 GB of system memory Four drive bays Two 3.5-inch half-high, hot-swap drive bays that support half-high or slim-high, hot-swap HDDs One 5.25/3.5-inch slim-high device bay with 24x CD-ROM One 3.5-inch slim-high drive bay with a LS-120 drive Internal support for high-performance 36.4 GB 10K rpm Ultra3 SCSI HDDs Dual-channel, 64-bit integrated Q Logic ISP-12160A Ultra3 (LVD) SCSI controller used for high-performance (up to 160 MB/s) throughput and supports internal and external data storage 64-bit PCI 2-byte wide SCSI transfers SCSI burst speeds up to 160 MB/sec Single-ended (SE) or Low Voltage Differential SCSI (LVDS) multimode support and automatic termination 24x CD-ROM Note: 24x maximum rate; rates are variable and often less than maximum. An ATI-Rage Controller XL with 8 MB of video memory System Software: The xseries 380 does not come with any preloaded software. Note: IBM makes no warranties, expressed or implied, regarding non-ibm products and services that are ServerProven, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties. Euro Currency Breaks the 4 GB limitation of 32-bit systems Provides the ability to address 64 GB of real memory With massive memory resources, the new xseries 380 offers performance improvements by an order of magnitude over 32-bit servers and provides efficient processing for data-intensive applications. The xseries 380 not only represents the next step in the evolution of high-performance, Intel processor-based servers, but also the next step toward advanced, high-end enterprise, high-availability xseries servers. The xseries 380 is an enablement platform that provides a foundation for future commercially deployable solutions based on the second-generation Itanium processor. Targeted toward early adapters that can benefit from the 64-bit architecture, the xseries 380 is an: Enablement platform for medium-to large businesses to identify a migration strategy from IA-32 to IA-64 Excellent server for independent software and hardware vendors to complete porting and testing and develop device driver software The new 733/800 MHz Itanium four-way-capable processors with 2 MB or 4 MB L3 cache yield memory levels never before possible with Intel processor-based servers. But as important, the xseries 380 features: Eight available 64-bit PCI slots that double the bandwidth that data can travel from processor to adapter Four powerful 800 W redundant power supplies provide power to spare for the most robust configurations This combination of powerful processors and high bandwidth boosts performance to new levels. The new xseries 380 supports Microsoft Windows Advanced Server, Limited Edition. Reference Information 1 MHz denotes the clock speed of the microprocessor only. Many factors affect application performance. 2 Maximum memory may require the replacement of standard memory with optional maximum memory modules. 3 Hot-swap PCI Services are required to support hot-swap replacement of PCI adapter cards without powering down the xseries 380. To see a list of IBM supported adapters, visit: For non-ibm adapters, check with the hardware adapter vendor for information and support. 4 You may be asked certain diagnostic questions before a technician is sent. 5 For information on the IBM Statement of Limited Warranty, call or contact your IBM representative or reseller. Copies are available upon request. This product is not impacted by euro currency. Product Positioning The xseries 380 is the first xseries server with a 64-bit architecture. It is an industry-standard reference platform for development and validation of applications requiring extended memory addressing. The x380 design, based on the 64-bit Intel Itanium processor:

4 Trademarks xseries is a trademark of International Business Machines Corporation. ServerProven and the e-business logo are trademarks of International Business Machines Corporation in the United States or other countries or both. Predictive Failure Analysis and Netfinity are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Microsoft is a trademark of Microsoft Corporation. Windows is a registered trademark of Microsoft Corporation. Other company, product, and service names may be trademarks or service marks of others

5 IBM US Announcement Supplemental Information August 28, 2001 Feature/Function/Benefit Summary Feature Function Benefit 733 and 800 MHz 64 bit processing Provides 64 bit 64 bit Itanium power processing power processors with and scalability for 4 way SMP enhanced performance of applications on an industry standard platform 2 MB or 4 MB L2 Processor Greater headroom and cache throughput number of users support supported per system as well as application performance ECC memory with Application Satisfies growth to 64 GB availability requirements for memory reliability for demanding critical applications Investment protection by allowing room for maximum growth allowed by any operating system Hot swap disk Install/remove disk Increases system drives drives while running availability, scalability, redundancy, and fault tolerance Dual channel Latest industry Investment protection Ultra3 SCSI standard for and configuration controller on high speed connection flexibility planar of devices to the system Improved overall (internal/external) system performance through faster data transfer rates Predictive Predicts potential Decreases planned and Failure Analysis HDD, fan, power unplanned server (PFA) (Requires supply, memory, or down time for ISC software or processor improved reliability available from failures to allow and maximum Intel) planned replacements utilization Built in Monitor system System monitors temperature and environment to itself to voltage monitors predict failure, ensure up time and alert operator, and availability for take corrective critical application action environments Redundant hot Four standard Increased system swap power sup 800 watt hot swap availability no plies power supplies lost productivity Failing power supply can be replaced without shutting the system off Publications The following publications and CD-ROMs are shipped with the IBM xseries 380. xseries 380 Installation Guide, a quick reference to general information on installation and setup, installing options, reference information, and problem determination. It provides easy-to-use text and illustrations to enable users to quickly set up their xseries 380. xseries 380 User s Reference (CD) is an in-depth manual and provides detailed information on installation and setup, installing options, reference information, and problem determination. Note: Software versions, features, and functions shipped with these systems may change as new releases become available or may be discontinued at any time. The xseries 380 Installation Guide and Hardware Maintenance Manual, in U.S. English versions, are available from our Web site at: Click servers, then the server family, then Online Publications This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

6 Physical Specifications Technical Information RX RX Processor Itanium 64-bit Itanium 64-bit Internal speed 733 MHz 800 MHz External speed 133 MHz 133 MHz Number standard 1 1 Capacity 4 4 L3 cache 2 MB 4 MB Memory (100 MHz) 1 GB ECC 1 GB ECC SDRAM RDIMM 4 x 256 MB 4 x 256 MB DIMM sockets Capacity 64 GB 64 GB Video SVGA SVGA Memory 8 MB 8 MB SCSI controller Ultra3 Ultra3 Controllers Dual-channel Dual-channel Connector internal 1 1 Connector external 1 1 Fixed disk 2 x 36 GB 2 x 36 GB Total bays /3.5-inch SH inch SH 2 2 Hot-swap SH Yes Yes Internal capacity 72.8 GB GB 6 Bays available /3.5-inch HH inch slim 0 0 Hot-swap HH 0 2 Total slots (64-bit) 8 8 PCI hot-swap MHz MHz 0 0 Slots available 8 8 Management processor Standard Standard Ethernet 10/100 Mbps 10/100 Mbps CD-ROM 24x IDE 24x IDE Diskette drive LS-120 LS-120 Power supply 800 W 800 W Hot-swap Yes Yes Standard 4 4 Redundant power Standard Standard Auto restart Yes Yes Auto sensing Yes Yes 6 Capacities are based on installation of two 36.4 GB half-high, hot-swap disk drives. This server is designed to have massive data storage capacities through external storage units. Refer to the Sales Manual for the latest information on supported storage options, or visit: 7 Hot-swap enabled To determine if an adapter is supported by IBM, visit: For non-ibm adapters, check with the hardware adapter vendor for information and support. 24x CD-ROM Drive Characteristics Formatted capacity: 650 MB Average access time including latency: Less than 85 ms Sustained data transfer rate: 3000 to 7200 KB/s Burst data transfer rate: ATA PIO Mode 4: 16.6 MB/sec ATA Multi-Word DMA Mode 2: 16.6 MB/sec LS-120 Drive Characteristics Storage capacity: 120 MB Diskette size: 3.5 in Video Subsystem 8 MB SDRAM display memory True color SVGA GUI accelerator Bit block transfer PCI interface Support for up to 24-bit per pixel color Compatible with VGA color, analog monochrome monitors, and multiple frequency monitors Integrated RAMDAC with 24-bit (16,777,216) color palette Extensive graphic mode support Dimensions 7 U Rack Drawer Width: mm (17.50 in) Depth: mm (28.00 in) Height mm (12.25 in) Approximate weight: Minimum rack-drawer configuration: 61.3 kg (135 lb) Maximum rack-drawer configuration: 68.1 kg (150 lb) Electrical 100 to 127 (nominal) V ac; 50 Hz or 60 Hz; 16 A per ac input 200 to 240 (nominal) V ac; 50 Hz or 60 Hz; 8 A per ac input Input kilovolt-amperes (kva) (approximately): Minimum Configuration: 0.9 kva Maximum Configuration: 1.8 kva Btu output: full configuration 6,174 Btu/hr (2000 watts) Noise level (horizontal floor-standing position): 7.1 bels (operating) Note: The noise emission level stated is the declared (upper limit) sound power level, in bels, for a random sample of machines. All measurements made in accordance with ISO 7779 and reported in conformance with ISO xseries 380 servers are intended for use as rack-drawer and are tested and designed to operate in a horizontal position. Standards These systems support or comply with the following standards: PCI bus specifications: Peripheral Component Interconnect (PCI) specification 2.2. PCI Bus Power Management Interface Specification, Revision

7 Intelligent I/O (I20) Architecture Specification, Version 1.5-capable. Ultra3 Parallel Interface Specification. SFF-8046 Specification (SCA-2). The xseries 380 is Advanced Configuration and Power Interface (ACPI) 2.0-compliant. ACPI is required for Server Design Guide 1.0 and 2.0 certification. SDG 1.0 and 2.0 includes Windows NT 4.0 and Windows 2000 testing. Wired for Management initiative and Zero Administration Initiative and Wired for Management Baseline Specification, Version 2.0. Desktop Management Interface Specifications, Version 2.0. All xseries 380 models are ISO 9241 Part 3-capable. A supplier s declaration is available. Equipment Approvals and Safety FCC Verified to comply with Part 15 of the FCC Rules, Class A Canada ICES-003, issue 3, Class A UL CSA C22.2 No. 950 NOM These xseries servers are certified by the respective UL and NOM agencies. Operating Environment Temperature: 10.0 to 35.0 C (50 to 95 F) at 0 to 3,048 m (0 to 5,000 ft) Relative humidity: 20% to 85% Maximum altitude: 2,133 m (5,000 ft) Hardware Requirements: For attended installation of an operating system, this server requires a compatible: Keyboard Mouse HDD Display (E74, or equivalent) Unattended or remote installation may be performed without requiring some or all of these components. Review your unattended software installation program information for specific hardware configuration requirements. For service, the server requires a compatible: Keyboard Mouse HDD Display (E74 or equivalent) When having the unit serviced, you should plan to have these components attached to your server either directly or indirectly via a console switch. Software Requirements: The new xseries 380 models were tested for compatibility with Microsoft Windows Advanced Server, Limited Edition. A documented compatibility report will be made available to marketing and support channels when testing is complete. These systems are shipped with Microsoft Windows Advanced Server, Limited Edition. Note: For additional support, certification, and version information on network operating systems, visit: Compatibility: The xseries 380 systems contain licensed system programs that include set configuration, set features, and test programs. BIOS is loaded from a flash EEPROM into system memory. This BIOS provides instructions and interfaces designed to support the standard features of the xseries 380 and to maintain compatibility with many current software programs. To view detailed information about IBM and non-ibm devices, adapters, software, and network operating systems supported with xseries servers, visit: Limitations The xseries 380 servers support a maximum of 64 GB of system memory. The xseries 380 supports memory options using 256 MB, 512 MB, and 1 GB SDRAM RDIMMs. Memory must be added four DIMMS at a time. Microprocessor SMP upgrades must be of the same type, cache size, and clock speed. Mixing microprocessors of different speeds or cache sizes is not supported. Processor upgrades (10K3815 and 10K0050) are not customer installable. Installation of these options must be performed by IBM. Memory options (33L3258, 33L3260, 33J3262) announced in Hardware Announcement , dated May 31, 2001, are not customer installable. Installation of these options must be performed by IBM. Refer to the Software Requirements section for operating system limitations. Planning Information Customer Responsibilities: The xseries 380 is designated as customer setup. Customer setup instructions are shipped with systems and options. Processor and memory options are not customer installable. These options must be installed by IBM after initial installation. Configuration Information Internal SCSI Cabling Considerations The xseries 380 contains an LVDS backplane, supporting two hot-swap drive bays that support installation of up to two 3.5-inch, slim-high HDDs. The backplane is connected to the internal Wide Ultra3 SCSI controller through an LVD, 16-bit SCSI cable. The 24x IDE CD-ROM is cabled directly to the IDE port. RAID support for the internal hot-swap drive bays is supported by adding a supported RAID adapter. In this configuration, the 16-bit SCSI backplane cable is moved from the standard Ultra3 (LVD) SCSI controller to the RAID adapter. External Cabling Considerations The standard external Wide Ultra3 SCSI port uses an industry-standard,.8-mm very high density connector interface (VHDCI). This connector is supported by several cable options depending upon the devices requiring attachment and cable length desired

8 Rack Installations xseries 380 rack-drawer models are designed to be installed in a 28-inch deep, 19-inch rack cabinet such as the new NetBAY42 Enterprise Rack. For additional information about NetBAY racks, refer to Hardware Announcement , dated March 13, Cable Orders: A monitor, keyboard, and mouse must be attached for initial installation setup. In addition, appropriate cabling to support an optional network adapter is required to attach to the network. Installability: The xseries 380 requires about 30 minutes for installation. Installation includes unpacking, setting up, and powering on the system. Additional time is required to install an operating system and other adapters or features. Packaging: One box each System unit carton: System unit Rack kit Rails Cable management hardware Country kit carton: Power cable (PDU) (2) xseries 380 Installation Guide Utility CD Diagnostic diskette (LS-120) Operating system CD (MS-LE) Publication CD Option shipment group: Processor upgrade (Publication/warranty) Security, Auditability, and Control Improved Asset Protection: The xseries 380 systems have two key focus areas: better system security and better data protection. The xseries 380 is equipped with a range of features that address both of these focus areas. The xseries 380 supports the following security features: Power-on password BIOS administrator password. Only authorized personnel can change system configuration information from within the BIOS setup utility. User password: set for each user by administrator. Allows administrator to control permission and configuration options for each user. To assist in security, system management, and asset management, the following system identifiers (vital product data) are provided: Machine type and model System serial number Manufacturing identifier The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. Terms and Conditions This product is available for purchase under the terms of the IBM Customer Agreement (ICA). IBM hardware products are manufactured from new parts, or new and used parts. In some cases, the hardware product may have been previously installed. Regardless, IBM warranty terms apply. IBM Credit Corporation Financing: Yes To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or call IBM. In the United States, call IBM at In Canada, call IBM at Warranty Period System hardware Three years on parts and labor Installed optional features Three years on parts and labor Warranty Service IBM On-site Repair (IOR), nine hours a day, Monday through Friday excluding holidays, next-business-day response. IBM optional features initially installed with an xseries server carry the same warranty as the system. If installed after the initial system installation, they carry the balance of the system warranty or the optional feature warranty, whichever is greater. International Warranty Service (IWS): IWS is available to customers who travel or need to move selected IBM products as identified by their four-digit IBM machine type to countries where their product is sold and serviced by IBM or an IBM authorized service provider. After you register with the IWS office IBM will issue an IWS certificate that will be honored wherever the specific IBM product is sold and serviced. During the original warranty period, customers will be provided service through the delivery methods available for their IBM product in the servicing country. Service procedures vary by country, and some service and or parts may not be available in all countries. Some countries have fees and restrictions that apply when service is provided. For more information on IWS in the U.S. and Canada or to register your IBM product, contact IBM at 800-IWS-7426 ( ) or Licensing: Programs included with this product are licensed under the terms and conditions of the IBM License Agreements that are shipped with the system. Maintenance Services ServiceElect (ESA) ServiceElect Statement of Work (SOW; Z ) provides hardware warranty service upgrades, maintenance, and selected annuity support services in one agreement. Warranty Service Upgrade IOR, 9 hours a day, 4-hour average response, Monday through Friday excluding holidays IOR, 24 hours a day, 7 days a week, 4-hour average response

9 Maintenance Service IOR, 9 hours a day, Monday through Friday excluding holidays, next-business-day response IOR, 9 hours a day, 4-hour average response, Monday through Friday excluding holidays IOR, 24 hours a day, 7 days a week, 4-hour average response ServicePac for Warranty and Maintenance Options ServicePac offerings for these products are not available at this time. Refer to the Prices section for information on the availability of ServicePac offerings. For additional ServicePac information, visit: Maintenance Service (ICA) Currently available maintenance services for ICA legacy contracts. The preferred go-to-market offerings are ServiceElect. However, ICA legacy contracts will still be available for current customers until they are withdrawn. Alternative Service (Warranty Service Upgrades) IOR, 9 hours a day, 4-hour average response, Monday through Friday excluding holidays IOR, 24 hours a day, 7 days a week, 4-hour average response Maintenance Service IOR, 9 hours a day, Monday through Friday excluding holidays, next-business-day response IOR, 9 hours a day, 4-hour average response, Monday through Friday excluding holidays IOR, 24 hours a day, 7 days a week, 4-hour average response Mid-Range System Option: The 8683 is an eligible machine for the Mid-Range System Option of the ICA. Eligible Discount Type Three-Year Five-Year % 22% Corporate Service Option: The 8683 is an eligible machine for the Corporate Service Option of the ICA. Discount Option Three-Year Five-Year Network 25% 30% System 17% 22% Extended Maintenance Option: No Central Facility Maintenance Service (CFMS) Option: No IBM machine warranty period. IBM is covering the service on these selected non-ibm parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply. Warranty Service Upgrades and Maintenance Services: Under certain conditions, IBM Integrated Technology Services (ITS) services selected non-ibm parts at no additional charge for PCD Machines that are covered under a warranty service upgrade or maintenance services. IBM Service will provide hardware problem determination on non-ibm parts (adapter cards, PCMCIA cards, disk drives, memory and so forth), installed within IBM systems covered under warranty service upgrade or maintenance services and provide the labor to replace the failing parts at no additional charge. If IBM has Technical Service Agreements (TSA) with the manufacturers of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing parts at no additional charge. For all other non-ibm parts, the customers are responsible for sourcing the parts, and installation labor will be provided at no additional charge, if the machine is covered under a warranty service upgrade or maintenance services. IBM Hourly Service Rate Classification: One Rental Offering: No Field-Installable Features: Yes Model Conversions: No Customer Setup: Yes Graduated Charges: No Prices Machine IBM Type/ Part List Description Model Number Price 9 ECC SDRAM, RX 86833RX $24, MHz/ 2 MB, 1 GB, Microsoft Windows Advanced Server, Limited Edition ECC SDRAM, RX 86834RX 29, MHz/ 4 MB, 1 GB, Microsoft Windows Advanced Server, Limited Edition 9 IBM list price does not include tax or shipping and is subject to change without notice. Reseller prices may vary. ServicePac for Warranty and Maintenance ServicePac offerings are not available at this time. Non-IBM Parts Support Warranty Service: IBM is now shipping IBM machines with selected non-ibm parts that contain an IBM field replaceable unit (FRU) part number label. These parts, parts with an IBM FRU label, are to be serviced during the

10 Maintenance Service (ICA) Charges Alternative Service (Warranty Service Upgrades) Machine IOR Type/Model 24 x RX $2, RX 2,250 Maintenance Service Machine IOR IOR Type/Model 9 x 5 24 x RX $2,000 $3, RX 2,000 3,000 For ServiceElect (ESA) Maintenance Service Charges, contact IBM Global Services at 888-IBM-4343 ( ). Customer Financing: IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms, and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at: Trademarks xseries is a trademark of International Business Machines Corporation. ServicePac is a registered trademark of International Business Machines Corporation in the United States or other countries or both. Microsoft is a trademark of Microsoft Corporation. Windows and Windows NT are registered trademarks of Microsoft Corporation. Other company, product, and service names may be trademarks or service marks of others