IBM BladeCenter JS20 Fast 2.2 GHz SMP processor brings more power to the BladeCenter Environment

Transcription

1 Hardware Announcement October 12, 2004 IBM BladeCenter JS20 Fast 2.2 GHz SMP processor brings more power to the BladeCenter Environment Overview Boost the processor speeds for your Linux or AIX applications running on the high-density BladeCenter with BladeCenter JS20 blade servers with PowerPC 970 (PPC 970), 2.2 GHz dual processors. This new offering includes two standard 2.2 GHz processors with a standard 1.1 GHz front-side bus (FSB). You can install these blades in a new BladeCenter or upgrade an existing BladeCenter installation. The JS20 blade server, in a BladeCenter chassis, offers advanced application serving for Linux (SUSE and Red Hat) and AIX 5L V5.2 environments with performance, density, and scalability. At your command are two powerful PPC 970 processors, high-speed memory, dual Gigabit Ethernet connections, and comprehensive high-availability and systems-management features. The JS GHz provides enhanced performance for both Linux and AIX applications in conjunction with the new economic approach to the deployment of large numbers of powerful servers that require less space and power resources inherent in the BladeCenter chassis. Now with increased processor speed, the JS GHz is an excellent solution for file/print, Web serving, and commercial applications. Powerful blade-thin computing: The BladeCenter chassis and BladeCenter JS20 blade servers are key components to building your blade configuration. Optionally available Ethernet and Fibre Channel switches support advanced configurations. Additional information on BladeCenter and related options is available from the following Web site JS20 blade Performance and scalability Two 2.2 GHz PowerPC 970 processors with full-speed 512 KB ECC L2 cache Larger on-blade storage with ATA-100 IDE controller for up to two 40 GB IDE HDDs Support for SUSE LINUX SLES 8 SLES 9 Support for Red Hat Enterprise Linux V3 Support for AIX 5L V5.2 JS20 blades with AIX 5L V5.2 are now considered an Express/Value Option (5765-E62, feature number 0009) Support for IBM XL C/C++ Advanced Edition V7.0 for Linux and IBM XL Fortran Advanced Edition V9.1 for Linux to enable VMX System Management for the BladeCenter JS20 is supported through Cluster Systems Management (CSM) for Linux V1.4 on Red Hat Enterprise Linux AS for POWER V3 or SUSE LINUX Enterprise Server 8, or later. Key prerequisites BladeCenter chassis 1,800-watt power supply Network switch module Rack Planned availability date October 29, 2004 At a glance The new BladeCenter blade servers are revolutionizing the economics of application server deployment with power, scalability, control, and serviceability. Features of the BladeCenter JS20 include: Two 2.2 GHz PowerPC 970 processors High-speed 512 MB double data rate (DDR) ECC SDRAM memory standard Dual Gigabit Ethernet connections with failover support Support for Fibre Channel connections Integrated systems management processor Integrated IDE controller and connectors for two 40 GB IDE HDDs Support for SUSE LINUX SLES 8 SLES 9 Support for Red Hat Enterprise Linux V3 Support for AIX 5L V5.2 For ordering, contact: Your IBM representative, an IBM Business Partner, or the Americas Call Centers at 800-IBM-CALL Reference: YE001 This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

2 Description High-performance Blade-server subsystems The JS20 blades are high-throughput, two-way, SMP POWER Technology blade servers, highly scalable by adding memory. Two processors are supported per blade, directly mounted to the blade planar board, providing multiprocessing capability. Each processor includes 32/64 KB L1(Data/Instruction) and 512 KB L2 cache. High-speed, PC2700 DDR SDRAM is synchronized for up to 333 processor-to-memory subsystem performance with current processors. The memory controller provides: Two elastic interfaces for the processors A DDR SDRAM memory interface to 4 DIMM sockets A HyperTransport channel Attached to the HyperTransport channel is the I/O controller which includes: Two IDE channels Six USB channels Additional components of the JS20 blade subsystem are: Ethernet controller PCI-X daughter card Standard JS20 blade configurations Models Processor L2 Cache Memory Ethernet HDD X 2 way 512 KB 512 MB Dual Open 2.2 GHz ECC Gigabit PPC 970 Optional/Additional features Memory, up to 4 GB of system memory is supported. The JS20 system board contains four DIMM memory connectors Memory is two-way interleaved (must be installed in matched pairs) 512 MB memory DIMM (73P2275) 1 GB memory DIMM (73P2276) Memory sizes can be mixed Dual-channel EIDE (ATA-100) controller, supporting economical EIDE data storage up to 80 GB (two 40 GB HDDs) Two full-duplex, dual Gigabit Ethernet PCI connections, high-speed network communications to LAN clients The PPC 970 SIMD instructions provide exceptional performance for selected compute-intensive applications. This makes the JS20 blade an excellent choice for applications in: Bioinformatics Seismic Processing Digital Signal Processing Financial Services JS20 blades are designed for high throughput, from processor to memory and bus I/O. These features, combined with SMP capability and blade-thin density, make it an excellent choice for space-constrained environments used for: Collaboration Terminal serving Dynamic Web serving Scientific and technical computing Linux clustering File and print serving High-availability and serviceability features: JS20 blades deliver on reliability and serviceability. Features include: ECC DIMMs, combined with an integrated ECC memory controller, correct soft and hard single-bit memory errors, while minimizing disruption of service to LAN clients Memory hardware scrubbing, designed to automatically correct soft memory errors without software intervention ECC L2 cache processors help improve data reliability and reduce downtime SAN boot using JS20 Fibre Channel Daughter Card Dual Gigabit Ethernet connections support: Failover, adapter fault tolerance Open Firmware/bootp Wake on LAN Load balancing or teaming First Failure Data Capture (FFDC) Collects information about system state in special registers Uses that information to identify failing component Eliminates most of the requirement to use diagnostic programs to identify failures An integrated management processor supports diagnostic, reset, POST, and auto recovery functions and monitors temperature and voltage; alerts generated when thresholds are exceeded (refer to the Limitations section for restrictions) Systems management: IBM Director V4.12 JS20 blades feature IBM Director V4.12 which must be downloaded from the following Web site

3 document.do?lndocid=migr The IBM Director V4.12 supports the following functions on the JS20 blade: Events Resource Monitoring Inventory (limited) Remote Session Software Distribution File Transfer Process Management MPA IBM Clusters Systems Management (CSM) for Linux V1.4 CSM (5765-G16) provides a full suite of systems management software for the JS20 including: Hardware control Install and update software on nodes Distributed command execution File synchronization across cluster Monitoring and automated response Automatic security configuration Management of node groups (static and dynamic) Diagnostics tools More information on Cluster Systems Management can be found at eserver/clusters/software/ CSM/IBM Director positioning: The IBM Director product is focused on the Microsoft Windows or Windows/Linux combined customer who wants to use a graphical interface for their systems management. Director offers deeper blade hardware discovery and configuration capabilities. Cluster Systems Management is recommended for managing UNIX -only clusters (Linux or AIX) when the customer prefers a scripting interface to perform cluster management tasks. CSM provides full installation for Linux and a flexible command line interface. BladeCenter Management Module Use the management module in the BladeCenter to manage the BladeCenter and obtain vital system information about your installed JS20 blade servers. The management module communicates with the blade servers within the BladeCenter via an RS-485 intermanagement network. This network relays vital information about individual blade servers such as: Temperature Voltages Power supply status Memory status Fan status HDD status Error and status log You can receive the status and you can control all blade servers within the BladeCenter. You can shut down and restart any blade server from anywhere on the network to help save time and costs associated with travel to the actual installation. These manageability functions are provided through a self-contained Web page, creating an easy and familiar way for administrators to monitor, control, and maintain highly available BladeCenter installations. The Management Module communicates to the JS20 blades through serial-over-lan interface. Additional information: All offers are subject to availability. IBM reserves the right to alter product offerings and specifications at any time without notice. IBM is not responsible for photographic or typographic errors. IBM makes no representation or warranty regarding third-party products or services. Configurator information: The following configurator aids are available: To order the hardware and Linux operating system use xseries and Intellistation Sales Configuration Aid. To order the AIX operating system use ECFGRS6000 (e-congfig) In e-config this is done using the pseries and RS/6000 Software order, and selecting X under the Server Model. Product positioning The BladeCenter offerings are positioned as the highest-density servers of the IBM eserver line. They represent a new approach to the deployment of application servers where two-way, SMP processing, high-availability design, systems management, and easy setup features are combined in a dense package. The JS20 blade is positioned within the POWER product set as the lowest priced two-way POWER-based server from IBM. The BladeCenter packaging, with minimal use of power and maximal server density, allows the JS20 to offer exceptionally low cost of operation. The common set of management tools with the rest of the BladeCenter product family helps reduce the management cost of the JS20. This combination is designed to give the JS20 exceptional total cost of ownership. The PPC 970 is also the only POWER processor from IBM to have SIMD instructions. This enhancement to the instruction set makes the PPC 970 one of the preferred choices for applications that can exploit this increased parallelism. The JS20 blade is positioned within the BladeCenter family as the IBM 64-bit processor blade server option. This provides a performance advantage for floating point data-intensive applications as well as the applications that exploit the SIMD capability. With enhanced processor speed, the JS20 is a low-cost alternative for file/print serving, Web serving, and commercial applications that run on either Linux or AIX. The BladeCenter, in just 7 U of rack space, contains up to 14 blade servers and provides the necessary I/O network switching, power, cooling, and control panel information to support these individual servers. When compared to 1 U high servers, the BladeCenter can support twice the number of processors in the same rack space. The BladeCenter and JS20 blade requires less space and power resources because of the high-density design, reduced power requirements, and single environment systems management. This is an important consideration for: Large enterprises Small and medium business Application service providers Scientific and technical computing businesses Government

4 They are an excellent fit for applications such as: Bioinformatics Proteomics Seismic Processing Digital imaging Financial Services Collaboration Terminal Serving File and print serving Static and Dynamic Web Serving Scientific and Technical Computing Linux and AIX clusters This new JS20 blade offering enhances the BladeCenter line and offers customers a POWER-based alternative. Trademarks BladeCenter, POWER, and HACMP are trademarks of International Business Machines Corporation in the United States or other countries or both. The e-business logo, AIX, PowerPC, Wake on LAN, and eserver are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Microsoft and Windows are trademarks of Microsoft Corporation. UNIX is a registered trademark of the Open Company in the United States and other countries. Linux is a trademark of Linus Torvalds in the United States, other countries or both Other company, product, and service names may be trademarks or service marks of others. Statement of general direction IBM intends to provide support for AIX 5L 5.3 on the BladeCenter JS20 in December IBM intends to provide support for BladeCenter Telco (non NEBs) on the BladeCenter JS20 in first quarter IBM, in conjunction with members of the Linux community, some of its OEM partners, and certain Linux Distributors, intends to provide support for an Infiniband daughter card on the BladeCenter JS20 running Linux in second quarter 2005 and running AIX 5L 5.2 and 5.3 in third quarter IBM, in conjunction with members of the Linux community, some of its OEM partners, and certain Linux Distributors intends to provide iscsi Software initiator and remote iscsi attach support on the BladeCenter JS20 running Linux in second quarter 2005 and running AIX 5L 5.2 and 5.3 in second quarter IBM intends to provide support for HACMP V5 for AIX 5L on the BladeCenter JS20 in the first half of IBM intends to provide support for Cluster Systems Management (CSM) for AIX 5L V1.4 on the BladeCenter JS20 running AIX 5L in fourth quarter IBM intends to provide support for Engineering and Scientific Subroutine Library (ESSL) for AIX 5L V4.2 on the BladeCenter JS20 running AIX 5L in first half All statements regarding IBM s plans, directions, and intent are subject to change or withdrawal without notice. Business Partner information Direct Resellers - System Resellers acquiring products from IBM may link directly to Business Partner information for this announcement. PartnerWorld ID and password required (use IBM ID). BP Attachment for Announcement Letter mem/sla.jsp?num=

5 IBM US Announcement Supplemental Information October 12, 2004 Publications An installation and user s guide, safety, and warranty publications are shipped with each JS20 blade. The following publications are available: Title BladeCenter Solutions BladeCenter Brochure Nortel Networks Layer 2-7 Gigabit Ethernet Switch Module for BladeCenter Order number GM GM GM The BladeCenter and JS20 blade Installation and User s Guides and Hardware Maintenance Manuals, in U.S. English versions, are available from our Web site Services Integrated Technology Services (IBM Global Services) IBM services range from business consulting, outsourcing, hosting services, applications and other technology management. IBM technology services help you learn about, plan, install, manage, or optimize your IT infrastructure for e-business. We can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-ibm offerings. IBM is your one-stop shop for IT support needs. Visit the appropriate link below for details on services available dependant on the brand the product belongs to. For details on education offerings related to the products listed, visit Select your country, and then select the product as the category. For more details on IBM Global Services capabilities, contact your IBM representative, or visit Your IBM representative can help you determine availability of standard and customized services. Technical information Physical specifications: BladeCenter JS X Processor 2-way PowerPC 970 Int. speed 2.2GHz Number standard 2 Maximum 2 L2 cache (full speed) 512 KB Memory (PC2700 DDR) 512 MB ECC DIMMs 2x256 MB DIMM sockets 4 Capacity 4 GB 1 Video Not supported IDE controller ATA-100 Channels 2 Connector int. 2 Connector ext. 0 HDD 0 Connectors 2 Internal capacity 80 GB 2 Total HDD bays 0 PCI Slots 1 Management proc. Standard Ethernet controller Dual Gigabit FC card Optional CD-ROM (IDE) 0 Diskette drive 0 Power supply 0 1 Total system memory capacity is based on using 1 GB memory DIMMs 2 Capacities are based on installation of two 40 GB IDE HDDs. For latest information on supported HDD options, visit Electrical: (nominal) V AC; 50 Hz or 60 Hz Standards: The BladeCenter JS20 supports or complies with the following standards: Equipment approvals and safety FCC Verified to comply with Part 15 of the FCC Rules, Class A Canada ICES-003, issue 3, Class A UL CSA C22.2 No This server is certified by the respective UL agencies. Standards: This system supports or complies with the following standards: Hardware-enabled to meet the International Organization for Standardization (ISO) 9241, Part 3. This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

6 Operating environment Temperature: 10.0 to 35.0 C (50 to 95 F) at 0 to 914 m (0 to 3,000 ft) 10.0 to 32.0 C (50 to 90 F) at 914 to 2,133 m (3,000 to 7,000 ft) Relative humidity: 8% to 80% Maximum altitude: 2,133 m (7,000 ft) Software requirements: The following network operating systems have been tested for compatibility with the JS20 blade AIX AIX 5L for POWER V5.2 with the Maintenance Package (APAR IY60347), or later Linux SUSE LINUX Enterprise Server 8, SP3A for POWER, or later SUSE LINUX Enterprise Server 9 Red Hat Enterprise Linux AS for POWER V3 For additional information support, certification, and version information on network operating systems, access Compatibility: The JS20 blade contains licensed system programs that include set configuration, set features, and test programs. IBM system BIOS is loaded from a flash EEPROM into system memory. This BIOS provides instructions and interfaces designed to support the standard features of the JS20 blade and to maintain compatibility with many current software programs. For detailed information about IBM and non-ibm devices, adapters, software, and network operating systems supported with BladeCenter servers, visit Contact your IBM representative, IBM Business Partner, or refer to the IBM Sales Manual for information on the compatibility of hardware and software for BladeCenter servers. The Sales Manual is updated periodically as new features and options are announced that support these servers. Limitations The JS20 BladeCenter blades contain four DIMM sockets. A maximum of 4 GB of system memory is supported by adding a 1 GB PC2700 CL2.5 ECC DDR SDRAM DIMM in each of the 4 DIMM sockets. All supported system memory is addressable through direct memory access. The JS20 blade supports currently available 512 MB, and 1 GB DIMM base system memory and options. Supported DIMMs can coexist in the same server; however, memory DIMMs of the same capacity must be installed in matched pairs. Refer to the Planning information section or the xseries server Web page memory options. The BladeCenter (8677-1XX/2XX) supports a mix of JS20 and HS20 blades. A Keyboard/video/mouse is not supported on the JS20. The console select button is also not supported on the JS20 blade. Direct connections should be made using Serial over LAN The second IDE connector supporting an IDE HDD cannot be used when a HS20 Fibre Expansion card or BladeCenter Gigabit Ethernet Expansion Card is installed due to mechanical reasons. Two 1800-watt power modules are in the XX BladeCenter. There is support for two optional 1800-watt power modules for redundancy and robust configurations. Processor Blades 1 to 6 receive their power from power modules 1 and 2. Processor Blades 7 to 14 receive their power from power modules 3 and 4. If a JS20 blade is being installed in the XX Blade Center part number 59P6598 titled IBM eserver BladeCenter Power Module Upgrade Guidelines will contain a table identifying the power load factor of all possible blades. If your blade center was shipped before June, 2003; check the following items: An update to the customer interface card on the media tray may be required for proper CD-ROM operation with the JS20 blade. To determine the part number of your existing media tray, from the management module Web interface, under the heading Monitors in the left hand column, select Hardware VPD and then look at the Module Name media tray. If the FRU number of the media tray in your blade center is 59P6629, call your hardware support center and request a free replacement media tray. Power modules may need to be upgraded to handle the additional power requirements. The following link can assist you to determine if an upgrade is required: eserver/xseries/pdf/cogdec2003-us.pdf To prevent problems at installation, order any required upgrades along with the JS20. The level of the ethernet switch module firmware must be at level 81 or higher. To determine the revision level of your existing firmware, from the management module Web interface, under the heading Monitors in the left hand column, select Firmware VPD, then in the table for I/O Module Firmware VPD look for the Revision number of the Main Application 1 for the selected ethernet switch module. If you need new firmware, the latest level is available for download from the Internet at pc/support/site.wss/ document.do?lndocid=migr BladeCenter JS20: Serial over LAN (SOL) is required to perform local or network operating system or software installation on the JS20 blade server. SOL communication requires a supported Gb Ethernet Switch Module to be installed in switch module bay 1 of the BladeCenter chassis. If ethernet booting is employed by the user, a second supported Gb Ethernet Switch Module must also be installed. The BladeCenter JS20 does not support the KVM function that is standard with the Management Module. The serial over LAN capability of the Management Module is used on the JS20 as an alternative to the functionality provided by the KVM feature. BladeCenter chassis: When using Serial over LAN (SOL) for operating system or software installation (required for the JS20; optional for the HS20, or HS40), a supported Gb Ethernet Switch Module is required in switch

7 module bay 1 of the BladeCenter chassis. If ethernet booting is employed by the user, a second supported Gb Ethernet Switch Module must also be installed. Refer to the Software requirements section for operating system limitations. Planning information JS20 Blade, and related options: This product is designated as customer setup. Customer setup instructions are shipped with the product. Configuration information: JS20 blades must be installed in a BladeCenter. BladeCenter configuration The BladeCenter contains 14 blade server bays supporting up to 14 hot-swap JS20 blades. A control panel is located on the top left of the unit contain the following LEDs: Power good Blade location Over temperature Information General fault Two bays at the top to the right of the control panel contain the standard CD-ROM and 1.44 MB diskette drives. The rear housing contains: Two hot-swap, redundant blower assemblies in the center, mounted one on top of the other Two standard power supply modules and module bays for two optional power supply modules on each side of the blower assemblies One standard management module with optional Redundant KVM/Management Module Four hot-swap module bays on the left rear chassis, stacked in pairs support the following installations: One or two BladeCenter 4-port Gigabit Ethernet Modules, one or two BladeCenter 2-port Fibre Channel Switch Modules, and one or two IBM eserver BladeCenter Optical Pass-thru Modules/ IBM eserver Copper Pass-thru Modules Processor The following processor is supported with JS20 blade ( X.) No upgrade options: 2.2 GHz/1.1 GHz-512 KB L2 Cache PowerPC 970 Processor Memory Support The following memory options are supported with JS20 blade: IBM 512 MB PC2700 CL2.5 ECC DDR RDIMM (73P2275) IBM 1 GB PC2700 CL2.5 ECC DDR RDIMM (73P2276) Rack Installations The BladeCenter 7 U rack-drawer enclosure can be installed in a 19-inch rack cabinet designed for 28-inch deep devices, such as the NetBAY42 ER, NetBAY42 SR, NetBAY25 SR, or NetBAY11. If you choose not to use an IBM rack, the cabinet must: Meet the EIA -310-D standards for mounting flange and hole clearances with front to rear mounting of 699 mm (27.5 in) to 470 mm (18.5 in). Provide sufficient room in front of the forward EIA flange to allow for bezel attachment (the standard for 310-D suggests 49 mm (1.96 in) clearance). Provide adequate room at the rear of the rack, behind the rear flange, for cable management. The BladeCenter requires approximately 102 mm (4 in) in this space. Include perforated front and rear doors that do not prevent the flow of cool air into or out of the rack. Meet 37 lb/u weight handling capacity. Provide proper stabilization so that it does not become unstable when servers are pulled out for service. If the optional BladeCenter Acoustic Attenuation Module is installed, approximately 203 mm (8 in) of space should be left from the BladeCenter to the rear door. Power considerations BladeCenter enclosure (8677-2XX) contains two 1800-watt 220 V ac power modules. These modules must be attached to a supported high-voltage PDU. These standard power modules support all the BladeCenter modules and blade bays 1 through 6 with power redundancy. When adding additional blade servers in bays 7 through 14, two additional 1800-watt Power Supply Modules must be installed. This option provides both power and redundancy to these blade bays. Cable orders: Serial over LAN (SOL) is required to perform local or network operating system or software installation on the JS20 blade server. SOL communication requires a supported Gb Ethernet Switch Module to be installed in switch module bay 1 of the IBM eserver BladeCenter chassis. If ethernet booting is employed by the user, a second supported Gb Ethernet Switch Module must be installed. The Ethernet switch contains four ports with RJ-45 connectors. The RJ-45 connectors provides a 10/100/1000 Base-T interface (either at half or full duplex) for connecting twisted-pair cable to the Ethernet network. Cabling is not included with the server. To connect the Ethernet controller to a repeater or switch, use an unshielded twisted pair (UTP) cable with RJ-45 connectors at both ends. For 100 Mbps or higher operation, Category 5 cabling must be used. For 10 Mbps operation, Category 3, or better, cabling must be used. Installations using the BladeCenter 2-Port Fibre Channel Switch Module require short- or long-wave small form factor pluggable (SFP) options and appropriate FC cabling. Installability: Each JS20 blade requires approximately 10 minutes for installation. Installation includes unpacking,setting up, and powering on the system. Additional time is required to install an operating system, additional options, or features. Packaging JS20 Blade Carton JS20 Blade Publications/CD Package Publications Package Installation and User s Guide Documentation CD-ROM (softcopy of publications)

8 Broadcom CD-ROM Safety flyer Blade ID labels The JS20 blade is shipped in a single package. Security, auditability, and control Security and auditability features include: A power-on password function provides control of who has access to the data and server setup program on the server. A selectable boot sequence can be used to prevent unauthorized installation of software or removal of data from the diskette drive. Limitations: The BladeCenter and JS20 blade have no security intrusion detection; therefore, they should be installed in a rack environment that provides security through lockable doors or other security measures. It is a customer s responsibility to ensure that the server is secure to protect sensitive data. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. Terms and conditions This product is available for purchase under the terms of the IBM Customer Agreement (ICA). Each IBM machine is manufactured from parts that may be new or used. In some cases, a machine may not be new and may have been previously installed. Regardless, IBM s appropriate warranty terms apply. IBM Global Financing: Yes To obtain copies of the IBM Statement of Limited Warranty,contact your reseller or IBM. In the United States, call 800-IBM-SERV ( ), or write to: Warranty Information P.O. Box Research Triangle Park, NC Attn: Dept JDJA/B203 Warranty period System hardware and optional features Three years Warranty service: CRU and on-site service, 9 hours a day, Monday through Friday, excluding holidays, next business day (NBD) response. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM problem determination and resolution procedures. Scheduling of service depends on the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside normal IBM service area. Contact your local IBM representative or your reseller for country and location-specific information. Customer replaceable unit (CRU) service: If your problem can be resolved with a CRU (speaker, memory, HDD, or other easily replaceable parts), IBM will ship CRU parts to you for your replacement. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM s instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement. On-site service: IBM on-site repair (IOR), 9 hours per day, Monday through Friday excluding holidays, next-business-day (NBD) response. IBM will repair the failing computer at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the computer. The area must be clean, well lit, and suitable for the purpose. On-site service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where on-site service is not available, the normal in-county service delivery is used. Optional features: Optional IBM features initially installed in an IBM system carry the same warranty period as the system. If installed after the initial system installation, they carry the balance of the system warranty or the optional feature warranty, whichever is greater. Call IBM at 800-IBM-SERV ( ) to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period. Agreement: Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system. Maintenance services ServiceElect and ServiceSuite ServiceElect and ServiceSuite provide hardware warranty service upgrades, maintenance, and selected annuity support services in one agreement. Warranty service upgrade: During the warranty period, warranty service upgrade provides an enhanced level of on-site service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of on-site service that you acquired. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM problem determination and resolution procedures. Scheduling of service depends the time of your call and is subject to parts availability. If applicable, parts that are considered CRU are provided as part of the standard warranty CRU service. Service levels are response time objectives and are not guaranteed. The following warranty service upgrade options are available: IOR, 9 hours per day, Monday through Friday excluding holidays,. IBM will repair the failing computer at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the computer. The area must be clean, well lit, and suitable for the purpose

9 IOR, 24 hours per day, 7 days a week, 4-hour average response IOR, 24 hours per day, 7 days a week, 2-hour average response Maintenance service: If required, IBM provides repair or exchange service depending on the type of maintenance service specified for the computer. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM problem determination and resolution procedures. Scheduling of service depends on the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. CRU service: If your problem can be resolved with a CRU (keyboard, mouse, speaker, memory, HDD, or other easily replaceable parts), IBM will ship CRU parts to you for your replacement. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM s instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement. IBM will repair the failing computer at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the computer. The area must be clean, well lit, and suitable for the purpose. The following options are available: IOR, 9 hours per day, Monday through Friday excluding holidays, NBD response IOR, 9 hours per day, Monday through Friday excluding holidays, IOR, 24 hours per day, 7 days a week, 4-hour average response IOR, 24 hours per day, 7 days a week, 2-hour average response Maintenance service (ICA) Maintenance services are available for ICA legacy contracts. The preferred go-to-market offerings are ServiceElect. However, ICA legacy contracts will still be available for current customers until they are withdrawn. Alternative service (Warranty service upgrades): During the warranty period, warranty service upgrade provides an enhanced level of on-site service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of on-site service that you acquired. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM problem determination and resolution procedures. Scheduling of service depends on the time of your call and is subject to parts availability. If applicable, parts that are considered CRU are provided as part of the standard warranty CRU service. Service levels are response time objectives and are not guaranteed. The following warranty service upgrade option is available. IOR, 24 hours per day, 7 days a week, 4-hour average response. IBM will repair the failing computer at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the computer. The area must be clean, well lit, and suitable for the purpose. Maintenance service: If required, IBM provides repair or exchange service depending on the type of maintenance service specified for your computer. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM problem determination and resolution procedures. Scheduling of service depends on the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. CRU service: If your problem can be resolved with a CRU (keyboard, mouse, speaker, memory, HDD, or other easily replaceable parts), IBM will ship CRU parts to you for your replacement. If IBM instructs you to return the replaced CRU, you are responsible for returning it to IBM in accordance with IBM s instructions. If you do not return the defective CRU, if IBM so instructs, within 30 days of your receipt of the replacement CRU, IBM may charge you for the replacement. On-site service: IBM will repair the failing computer at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the computer. The area must be clean, well lit, and suitable for the purpose. The following on-site service options are available: IOR, 9 hours per day, Monday through Friday excluding holidays, NBD response IOR, 24 hours per day, 7 days a week, 4-hour average response Non-IBM parts support Warranty service: IBM is now shipping machines with selected non-ibm parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-ibm parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply. Warranty service upgrades and maintenance services: Under certain conditions, IBM Integrated Technology Services repairs selected non-ibm parts at no additional charge for machines that are covered under a warranty service upgrade or maintenance services. IBM Service provides hardware problem determination on non-ibm parts (adapter cards, PCMCIA cards, disk drives, memory, and so forth) installed within IBM systems covered under warranty service upgrade or maintenance services and provides the labor to replace the failing parts at no additional charge. If IBM has Technical Service Agreements with the manufacturers of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing parts at no additional charge. For all other non-ibm parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or maintenance services. IBM hourly service rate classification: One

10 ServicePac offerings Warranty and maintenance options: The announced products may be eligible for ServicePacs for warranty and maintenance options, convenient prepackaged offerings for warranty service upgrades and maintenance services. Installation services: The announced products may be eligible for ServicePacs for installation services, convenient prepackaged offerings for installation services. Refer to the Prices section for information on the availability of ServicePac offerings. For additional ServicePac information, visit its/us/servicepac.html Field-installable features: Yes Model conversions: No Machine installation: Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine. Graduated charges: Yes The applicable processor group for the BladeCenter JS20 ( X) is E5. Licensed machine code: IBM Machine Code is licensed for use by a customer on the IBM Machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the Machine to function in accordance with its specifications, and only for the capacity authorized by IBM and for which the customer has acquired. You may obtain the agreement by contacting your IBM representative or at machine_warranties/machine_code.html Educational allowance: None Prices Machine IBM type/ Part list Description model number price 4 JS20 blade X X $2,699 2-way 2.2GHz, 512 MB 4 IBM list price; does not include tax or shipping and is subject to change without notice. Reseller prices may vary. ServicePac for warranty service upgrade (WSU) and maintenance charge Description 3-year WSU, IOR 24 x 7 3-year WSU, IOR 9 x 5 1-year IOR 24 x 7 2-hour average response 2-year IOR 24 x 7 2-hour average response 4-year IOR 24 x 7 2-hour average response 5-year IOR 24 x 7 2-hour average response 1-year IOR 24 x 7 2-year IOR 24 x 7 4-year IOR 24 x 7 5-year IOR 24 x 7 1-year IOR 9 x 5 2-year IOR 9 x 5 4-year IOR 9 x 5 5-year IOR 9 x 5 1-year IOR 9 x 5 NBD response 2-year IOR 9 x 5 NBD response 4-year IOR 9 x 5 NBD response 5-year IOR 9 x 5 NBD response Part number 69P P P P P P P P P P P P P P P P P P9524 Maintenance service charges (Legacy) (IOR) Alternative service (Warranty service upgrades) IOR 24 x 7 $400 Maintenance service IOR IOR 9 x 5 24 x 7 $400 $600 For ServiceElect (ESA) Maintenance Service Charges, contact IBM Global Services at 888-IBM-4343 ( ). Description 3-year WSU, IOR 24 x 7 2-hour average response Part number 69P

11 Order now To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU ( ). Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) Internet: ibm Mail: IBM Americas Call Centers Dept: IBM CALL, 11th Floor 105 Moatfield Drive North York, Ontario Canada M3B 3R1 Reference: YE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date. Trademarks BladeCenter, POWER, EIA, and ServiceSuite are trademarks of International Business Machines Corporation in the United States or other countries or both. PowerPC, AIX, xseries, eserver, and ServicePac are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Linux is a trademark of Linus Torvalds in the United States, other countries or both Other company, product, and service names may be trademarks or service marks of others