Power options for IBM BladeCenter and xseries servers offer cost-effective, extended runtimes

Transcription

1 Hardware Announcement April 25, 2006 Power options for IBM BladeCenter and xseries servers offer cost-effective, extended runtimes Overview UPS 3000 LV, 3000 HV, and 3000 EBM Help protect and substantially extend the backup power runtimes of your mission-critical, high power density applications with cost-effective, high-density, uninterruptible power supply (UPS) options. The new IBM UPS 3000 LV, UPS 3000 HV, and UPS 3000 Extended Battery Module (EBM) offerings feature: A suite of easy-to-use management tools Extremely high quality, true online power protection Rack-mounting or stand-alone tower installations Space-saving 2 U units Ability to extend backup power system runtimes up to 90 minutes with EBM when ac power fails Three-year limited warranty 2 Note: Up to four EBM can be added to a single UPS3000 to increase backup time. IBM DPI Enterprise PDU These new models of the Enterprise PDU offer customers a higher level of flexibility to upgrade/change the application of the unit. Since these models of the Enterprise PDU are offered without line cords, customers have the ability to buy a line cord now for one power application and later purchase a different line cord to change the PDU s power application. IBM DPI PDU+ Monitored power draw. These new PDU+ models provide power draw monitoring at the breaker level (every outlet in the C19 model, every pair of outlets in the C13 model). Remote access to the monitoring data; no need to be right at the rack to view information. Environmental monitoring. With the included EMP, you can get both temperature and humidity values at the environmental monitoring probe (which can be placed in the rack). PDU line cords A variety of line cords are offered to complete the PDU solution. These must be ordered separately from the PDU. 500 GB Hot Swap and Simple Swap SATA HDDs Two new 500 GB Serial ATA (SATA) HDDs: One hot-swap and the other simple swap. The 500 GB HDDs are 3.5-inch drives. IBM xseries 585W and 625W Power Supply Options xseries 585 W power supply for x336 server systems xseries 625 W power supply for x346 server systems xseries 336 and xseries 346 Servers Refer to Hardware Announcement , dated April 4, 2006, for x336 details. Refer to Hardware Announcement , dated April 4, 2006, for x346 details. Key prerequisites The UPS 3000 LV and UPS 3000 HV power supplies are ideal for environments where high-availability servers and components require backup power to sustain business activity. The following customer-supplied wall outlets and line cords are required: UPS 3000 LV 100 V to 127 V, 30 A circuit (single phase) UPS 3000 HV 200 V to 240 V, 16 to 20 A circuit (single phase) Planned availability dates: Refer to the Planned availability dates section. At a glance UPS 3000 LV, 3000 HV, and 3000 EBM Cost-effective, extended runtime power backup to IBM xseries servers, in a more efficient use of space. Up to 3,000-volt-amps (VA) and 2,700-watt load capacity (product dependent) 2 U rack-mountable or stand-alone tower Serial and network communications standard Lets you manage and control your power in a variety of methods UPS management software integrates with IBM Director to deliver seamless systems management Hot-swap battery pack Optional runtime battery packs increase runtime under full load for up to 90 minutes when ac power fails IBM DPI Enterprise Power Distribution Unit (PDU) and IBM DPI PDU+ Take control of your Distributed Power Interconnect (DPI) Enterprise and PDU+ rack-based products to simplify installation, consolidate line cord, and meet the electrical requirements to feed the IBM xseries servers. 500 GB 1 HS and SS SATA HDDs Two new 500 GB Serial ATA HDDs: One hot-swap and one simple swap This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

2 April 25, 2006 Description Planned availability dates xseries 585 W Hot-Swap Power Supply (North America) xseries 585 W Hot-Swap Power Supply (worldwide) xseries 625 W Hot-Swap Power Supply (North America) xseries 625 W Hot-Swap Power Supply (worldwide) April 28, 2006 x336 model 3Tx x346 model 3Rx May 5, 2006 IBM Enterprise PDUs Options IBM PDU Line Cord Options (40K9611 through 40K9615, 40K9617, and 40K9618) May 12, 2006, IBM 500 GB HS and SS SATA 3.5 inch HDDs May 19, 2006 IBM UPS 3000LV, UPS 3000HV IBM UPS Line Cord Options (40K9767 through 40K9777) IBM UPS Extended Battery Module (EBM) Options UPS 3000 LV and UPS 3000 HV with UPS 3000 EBM module The UPS 3000 LV and 3000 HV include all the components necessary to set up and support rack servers. These new UPS products take the lead with high-availability features and functions: Online topology means higher grade power protection than typical line interactive UPS products Ability to hot-swap battery packs Standard serial and network communications UPS provides four C20 outlets with a 15A circuit breaker protecting each UPS provides either HV outlets (one C19 and nine C13) or LV unit outlets (one L5-30 and six 5-15) with a 15A circuit breaker protecting each EBM options increase backup power runtimes up to 90 minutes Standard serial, USB, network communications, and environmental management Support for unattended shut down of individual systems using network connection Ability to remotely control power so critical servers can run for a longer period of time Highly efficient power factor of 0.90 Three-year limited warranty 2 UPS 3000 EBM Typical backup time at half load: 19 minutes for UPS 3000 LV 13 minutes for UPS 3000 HV Battery type: Maintenance-free sealed lead-acid battery Typical recharge time: Less than three hours for 90% of internal battery Battery charger: Temperature compensated Current limited Float charger 800-watt Communications and management Interface port: DB-9 RS-232, and built-in 10 baset and 100 BaseT-Ethernet interface Management software included: LanSave LanSave Control panel: LED status display with load and battery bar-graphs and Online; On Battery; Replace Battery, Internal fault, Internal Bypass, and Overload indicators Audible alarm: Alarm when on battery Distinctive low battery alarm Configurable delays Emergency Power Off (EPO): Terminal provided on the UPS where a separate external EPO switch can be connected to the UPS IBM DPI PDUs These Enterprise PDUs are ideal for extending and enhancing the levels of availability while supporting even the most power-demanding servers. Primarily designed for xseries servers, they also support mid-range and high-end server products. These rack-based product can: Speed installation Help save money Decrease amount of cabling required Improve cable management IBM PDUs PDUs are a cost-effective solution for IBM xseries customers looking for an efficient power distribution product for the rack environment. These PDUs provide excellent power availability with the following benefits: 1 U, rack-wide design, which can mount either in standard EIA space or in a side pocket Easy to install into a rack PDU designed with input cable, receptacles, and breakers on one face to improve usability and cable management IBM DPI Enterprise PDUs: The new DPI Enterprise PDUs will complement the current DPI PDUs. They also deploy the same modular approach to power distribution as current PDUs, but do not include detachable line cords due to the power levels. There are versions for nearly every region worldwide. These PDUs are highly advanced relative to the competition in setup, ease of installation, density, and scalability. IBM DPI PDU+: The IBM DPI PDU+ are an advanced power management solution for IBM eserver xseries customers looking for a monitoring power distribution

3 product for the rack environment. These PDUs provide excellent power availability with the following benefits: Monitored power draw These new PDU+ models provide power draw monitoring at the breaker level (every outlet in the C19 model, every pair of outlets in the C13 model) Remote access to the monitoring data No need to be right at the rack to view information Environmental monitoring With the included EMP, you can get both temperature and humidity values at the EMP (which can be placed in the rack) Easy to install into the rack PDU designed with input cable connection, receptacles, communication connections, and breakers on one face to improve usability and cable management These new models also offer a higher level of flexibility to upgrade/change the application of the unit. Since these PDU+ models are offered without line cords customers have the ability to buy a line cord now for one power application and later purchase a different line cord to change the PDU s power application. PDU Line cords A variety of line cords are offered to complete the PDU solution. These must be ordered separately from the PDU. 500 GB HS and SS SATA HDDs These new 3.5-inch disk drives are hot-swap and simple swap. They will function in the BladeCenter storage expansion (BSE) units and xseries servers. Capacity: 500 GB On disk cache: 8 MB SATA interface: 3.0 Gb/sec Smart support: Yes Rotational speed: 7200 rpm Average latency: 4.16 ms Average seek time: < 9 ms System SEO HDD CD- Number Processor Memory Interface ROM HDD Other RX RX Tx Rx 3.4 GHz 3.4 GHz 1 GB 1 GB SCSI SCSI 1-CD/RW 1-Power Supply 1-CD/RW 1-Power Supply Product positioning IBM UPS 3000 LV and 3000 HV In the xseries line of UPS offerings, the UPS 3000 LV and 3000 HV add a higher level of power support available for IBM systems. These products do not replace any current offerings but will reduce usage of the APC UPS 5000 since these new offerings have much higher watts per U space, higher quality power conditioning, and more management options. These two UPS products join the currently available IBM UPS 3000X, which is a high availability UPS that occupies 2 U of rack space. IBM UPS 3000 EBM These are battery packs that can be attached in multiples to the UPS. They provide extended runtime after a power failure and protect the client s database from being corrupted. IBM DPI PDU The IBM DPI products feature: Single phase versions 1 U form factor in full rack width; each unit has six C19 and three C13 or twelve C13 outlets Competitive advantage with ease of setup and scalability Excellent support for power-intensive servers 500 GB HDDs The new 500 GB HDDs are designed for use with the new BladeCenter systems. They will also accommodate the new IBM pseries and xseries server systems. Reference information 1 When referring to drive capacity, GB stands for one thousand million bytes and TB stands for one trillion bytes. Total user-accessible capacity may vary depending on operating environments. 2 For information on the IBM Statement of Limited Warranty, visit machine_warranties/ Alternatively, this information is available through your IBM representative or reseller. Copies are available upon request. On-site applies to UPS 3000 LV and UPS 3000 HV. With respect to on-site service, IBM sends a technician after attempting to diagnose and resolve the problem remotely. Business Partner information If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). BP Attachment for Announcement Letter mem/sla.jsp?num= Trademarks DPI, xseries, the e-business logo, BladeCenter, and pseries are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Other company, product, and service names may be trademarks or service marks of others

4 IBM United States Announcement Supplemental Information April 25, 2006 Publications Publications are shipped with the announced products. UPS Installation publication ships with UPS. Displayable softcopy publications: Source file publications: Services IBM Integrated Technology Services IBM services include business consulting, outsourcing, hosting services, applications, and other technology management. These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-ibm offerings. IBM is your one-stop shop for IT support needs. For details on available services, contact your IBM representative or visit For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit For details on education offerings related to specific products, visit Select your country, and then select the product as the category. Physical specifications UPS 3000 LV and 3000 HV Technical information Dimensions Approximate height: 88.9 mm (3.5 in) Approximate width: mm (19.0 in) Approximate depth: mm (24.5 in) Approximate weight: 37 kg (82 lb) Shipping dimensions Approximate height: 1270 mm (50.0 in) Approximate width: mm (48.0 in) Approximate depth: 1016 mm (40.0 in) Approximate weight: kg (820 lb) IBM PDU Dimensions Approximate height: mm (1.73 in) Approximate width: mm (17.64 in) Approximate depth: mm ( 8.4 in) Approximate weight 9.60 kg (21.16 lb) Shipping dimensions Approximate height: mm (11.81 in) Approximate width: mm (18.9 in) Approximate depth: mm (22.8 in) DPI Enterprise PDU weight: 12.7 kg (28.0 lb), all models UPS 3000 EBM Dimensions Approximate height: 88.9 mm ( 3.5 in) Approximate width: mm (19.0 in) Approximate depth: mm (24.5 in) Rack height: 2 U Approximate weight: 54.9 kg (121 lb) Shipping dimensions Approximate height: mm (50.0 in) Approximate width: mm (48.0 in) Approximate depth: mm (40.0 in) Approximate weight: kg (980 lb) Electrical specifications UPS to 240 (nominal) V ac; 50 Hz to 60 Hz; single 100 to 127 (nominal) LV ac 50 Hz to 60 Hz single phase UPS 3000 LV (single phase), 30 A (three phase) UPS 3000 HV (single phase), 16 to 20 A Output through one C19 outlet and six C13 HV; L5-30R and six 5-15 LV, each unit protected with three 15A circuit breakers Audible noise at 1 meter <55 dba (100% load) Online thermal dissipation 171 Btu/hr Hardware requirements The UPS 3000 LV and UPS 3000 HV must be installed in an Enterprise or S2 rack or a 19-inch EIA-310-D industry-standard rack. This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

5 500 GB HDD Dimensions Approximate height: 15.0 mm (0.60 in) Approximate width: 70.1 mm (2.76 in) Approximate depth: mm (4.39 in) Approximate weight:.22 kg (0.50 lb) Equipment approvals and safety FCC UL CSA or cul NOM LV Units CE Mark- HV units VDE GOST BSMI Taiwan CB Report VCCI CISPR 22 Class A C-Tick (Australia) HV units Korea EK-mark for HV Units Belarus BelSTD for HV units Standards: EN EN EN EN :1995 EN :1995 EN :1994 EN :1995 EN :1998 EN :1995 EN :1995 EN :1996 EN :1994 IEC 801-2:1991 Level 3 criteria B (ESD) IEC 801-4:1988 IEC 801-3:1984 Level 3 criteria A (ESD) Standards: Operating environment Temperature: 0 to 40.0 C (32 to 104 F) at 0 to 2000 m (0 to 10,000 ft) Relative humidity: 5% to 95% Maximum altitude: 2,000 m (6,800 ft) Software requirements: The UPS 3000 LV and UPS 3000 HV will provide backup power to your server regardless of the operating system used. However, to enjoy the benefits and manageability features provided with LanSafe software, included with this UPS, one of the following operating systems must be used: Novell NetWare 6.5 Microsoft Windows NT Server 4.0 Microsoft Windows 2000 (Server, and Advanced Server) Microsoft Windows XP Professional Edition Microsoft Windows Server 2003 (Enterprise, Standard, and Web Edition) Red Hat Enterprise Linux AS, ES, and WS (V3 for x86) Program requirements The UPS 3000 LV and 3000 HV support the operating systems of the xseries server to which it is attached. No unique software is required. Compatibility: The UPS 3000 LV and UPS 3000 HV are compatible with all xseries servers and IntelliStation workstations and other supporting devices that require ac power. Limitations: UPS 3000 LV and 3000 HV require 2 U of rack space in one of the following rack cabinets: IBM S2 42 U rack IBM S2 25 U rack IBM NetBAY42 Enterprise rack User group requirements: This announcement satisfies or partially satisfies the requirements from one or more of the worldwide user group communities. Groups include COMMON, COMMON Europe, Guide Share Europe (GSE), InterAction (Australia/New Zealand), Japan Guide Share (JGS), and SHARE Inc. Planning information Customer responsibilities: UPS 3000 LV and 3000 HV The UPS 3000 PDUs, EBMs, and HDDs are designated as customer setup. Customer setup instructions are shipped with each system. The UPS must be installed in an Enterprise or S2 rack or a 19-inch, EIA-310-D industry-standard rack. Rack installations UPS 3000 LV and 3000 HV require 2 U of rack space in one of the following rack cabinets: IBM S2 42 U rack IBM S2 25 U rack IBM NetBAY42 Enterprise rack Cable orders: Installability: The UPS 3000 and PDUs require about 30 minutes for installation. Installation includes unpacking, attaching customer-provided line cord, setting up, and powering on the system. Packaging: UPS 3000 LV and 3000 HV Product Package description Boxes UPS 3000 LV System unit carton 1 UPS 3000 HV Contents: Base UPS with X-SNMP/Web Adapter Card with Serial Functions Tower Support Pedestal Feet Accessory Kit, includes: Front Bezel Serial Cable (3.7m, 12 ft) Left and Right Rack Mount Rails Miscellaneous Hardware Kit, includes REPO Connector Miscellaneous Hardware Rack Mounting Hardware Documentation Kit, includes: Warranty Flyer Installation Guide Safety Pointer Read Me First Flyer Documentation CD Software CD

6 The UPS 3000 LV and 3000 HV are shipped as a single package. Other items are in zipped bags. Retail only Packaging dimensions/weight Single box (HxDxW): 1270 mm (50.0 in) mm (40.0 in) mm (48.0 in) Package weight: 372 kg (820 lb) PDUs Packaging: One box Retail only Packaging dimensions/weight DPI Enterprise PDU (WxHxD): All 48.0 cm (18.90 in) 30.0 cm (11.81 in) 58.0 cm (22.83 in) DPI Enterprise PDU weight: All models = 12.7 kg (28 lb) Supplies For end users: IBM UPS 3000 power supplies, DPI PDUs and EBMs can be purchased through dealers. IBM 500 GB SATA HDDs can be purchased through dealers. IBM 585W and 625W Power Supply Options can be purchased through dealers. IBM Remote Supervisor Adapter II can be purchased through dealers. Security, auditability, and control It is a customer s responsibility to ensure that the server is secure to prevent sensitive data from being removed. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. IBM Electronic Services IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support available on the IBM eserver platform. These services provide the opportunity for greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate, but complementary, elements: IBM Electronic Services news page and IBM Electronic Service Agent. IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems. The IBM Electronic Service Agent is no-additional-charge software that resides on your IBM eserver system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems. To learn how IBM Electronic Services can work for you, visit IBM Global Financing: Yes Terms and conditions To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM. In the United States, call 800-IBM-SERV ( ), or write to: Warranty Information P.O. Box Research Triangle Park, NC Attn: Dept JDJA/B203 Warranty period System hardware Three years Optional features One year Note: Refer to Hardware Announcement , dated April 4, 2006, for complete warranty information for the x336 xseries system, and Hardware Announcement , dated April 4, 2006, for complete warranty information for the x346 xseries system. Optional IBM features initially installed in an IBM system carry the same warranty period as the system. If installed after the initial system installation, they carry the balance of the system warranty or the optional feature warranty, whichever is greater. Warranty service: If required, IBM provides repair or exchange service depending on the type of warranty service specified for the machine. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM s problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM s normal service area. Contact your local IBM representative or your reseller for country- and location-specific information. Customer replaceable unit (CRU) (keyboard, mouse, speaker, memory, HDD, and other easily replaceable parts) service and on-site repair (IOR) for other selected parts. CRU service: IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are

7 available from IBM at any time on your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU. Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU, at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it at no additional charge under the type of warranty service specified, on-site service. Based upon availability, CRUs will be shipped for next-business-day delivery. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement. The following parts have been designated as Tier 1 CRUs: UPS 3000 LV chassis UPS 3000 HV chassis UPS battery module Front bezel Battery bezel 3000 LV Display bezel 3000 HV Display bezel Tower kit Rail kit Serial to USB adapter Serial cable Misc parts kit Network Management Card Battery Pack Chassis HDDs On-site service: IOR, nine hours per day, Monday through Friday excluding holidays, next-business-day. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. On-site service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where on-site service is not available, the normal in-country service delivery is used. Call IBM at 800-IBM-SERV ( ), to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period. International Warranty Service (IWS): IWS is available during the warranty period to customers who travel or relocate to countries where their computer is sold and serviced by IBM or IBM resellers authorized to perform warranty service. Eligible IBM computers are identified by their four-digit machine type. You can obtain IWS through the method of service, such as CRU, depot, carry-in, or on-site, provided in the servicing country. Service methods and procedures vary by country, and some service or parts may not be available in all countries. Service centers in certain countries may not be able to service all models of a particular machine type. In addition, some countries may have fees and restrictions that apply at the time of service. To determine the eligibility of your computer and to view a list of countries where service is available, visit warranty/warranty.vm For more information on IWS, refer to Services Announcement , dated September 25, Licensing: Programs included with this product are licensed under the terms and conditions of the License Agreements shipped with the system. Maintenance services ServiceElect and ServiceSuite : ServiceElect and ServiceSuite provide hardware warranty service upgrades, maintenance, and selected annuity support services in one agreement. Warranty service upgrade: During the warranty period, warranty service upgrade provides an enhanced level of on-site service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of on-site service acquired by the customer. Service levels are time objectives and are not guaranteed. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM s problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. CRUs will be provided as part of the machine s standard warranty CRU service except that you may install a Tier 1 CRU yourself or request IBM installation, at no additional charge, under one of the on-site service levels specified. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following warranty service upgrade options are available: IOR, 9 hours per day, Monday through Friday excluding holidays, 4-hour average IOR, 24 hours per day, 7 days a week, 4-hour average IOR, 24 hours per day, 7 days a week, 2-hour average Maintenance service: If required, IBM provides repair or exchange service depending on the type of maintenance service specified for the machine. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM s problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are time objectives and are not guaranteed. CRU service: If your problem can be resolved with a CRU (keyboard, mouse, speaker, memory, HDD, and other easily replaceable parts), IBM will ship these parts to you for replacement by you. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU. When you acquire next-business-day on-site service, installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU, at your request, you will be charged for the installation. You may

8 install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of service specified, on-site service. When you acquire 2- or 4-hour average on-site service, you may install both Tier 1 and Tier 2 CRUs yourself or request IBM to install it, at no additional charge. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement. On-site service: IOR. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following on-site service options are available: IOR, 9 hours per day, Monday through Friday excluding holidays, next-business-day IOR, 9 hours per day, Monday through Friday excluding holidays, 4-hour average IOR, 24 hours per day, 7 days a week, 4-hour average IOR, 24 hours per day, 7 days a week, 2-hour average Maintenance service (ICA) Maintenance services are available for ICA legacy contracts. The preferred go-to-market offerings are ServiceElect. However, ICA legacy contracts will still be available for current customers until they are withdrawn. Alternative service (Warranty service upgrades): During the warranty period, warranty service upgrade provides an enhanced level of on-site service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of on-site service acquired by the customer. Service levels are time objectives and are not guaranteed. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM s problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable, parts that are considered CRUs will be provided as part of the machine s standard warranty CRU service. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following warranty service upgrade option is available. IOR, 24 hours per day, 7 days a week, 4 hour average Maintenance service: If required, IBM provides repair or exchange service depending on the type of maintenance service specified for the machine. An IBM technician will attempt to resolve your problem over the telephone. You must follow IBM s problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are time objectives and are not guaranteed. CRU service: If your problem can be resolved with a CRU (keyboard, mouse, speaker, memory, or HDD), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU. When you acquire next-business-day on-site service, installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU, at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of service specified below, on-site service. When you acquire 2- or 4-hour average on-site service, you may install both Tier 1 and Tier 2 CRUs yourself or request IBM to install it, at no additional charge. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 30 days of your receipt of the replacement. On-site service: IOR. IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following on-site service options are available: IOR, 9 hours per day, Monday through Friday excluding holidays, next-business-day IOR, 24 hours per day, 7 days a week, four-hour average Non-IBM parts support Warranty service: IBM is now shipping machines with selected non-ibm parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-ibm parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply. Warranty service upgrades and maintenance services: Under certain conditions, IBM Integrated Technology Services repairs selected non-ibm parts at no additional charge for machines that are covered under a warranty service upgrade or maintenance services. IBM Service provides hardware problem determination on non-ibm parts (adapter cards, PCMCIA cards, disk drives, memory, and so forth) installed within IBM systems covered under warranty service upgrade or maintenance services and provides the labor to replace the failing parts at no additional charge. If IBM has Technical Service Agreements with the manufacturers of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing parts at no additional charge. For all other non-ibm parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or maintenance services

9 IBM hourly service rate classification: One Field-installable features: Yes Model conversions: No Machine installation: Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine. Graduated Program License Charges apply: No. These products do not contain licensed internal code or licensed machine code. Educational allowance: Prices IBM Description Machine type/model Part number list price(3) IBM UPS 3000 LV RX 21301RX $1,799 IBM UPS 3000 HV RX 21302RX 1,799 IBM xseries TU 88373TU 2,149 IBM xseries RU 88403RU 2,375 IBM UPS 3000 Extended Battery Module 40K IBM DPI C13 Enterprise PDU 39Y without line cord IBM DPI C19 Enterprise PDU 39Y without line cord IBM DPI C19 Enterprise PDU (60 amp 39Y phase) with fixed line cord IBM DPI C13 Enterprise PDU+ 39M2816 1,099 (with power monitoring) without line cord IBM DPI C19 Enterprise PDU+ 39M2818 1,099 (with power monitoring) without line cord IBM DPI 60 amp/208 V 3 phase C19 39M2819 1,499 Enterprise PDU+ (with power monitoring) (60 amp) with fixed line cord IBM DPI 30a Cord (NEMA L6-30P) IBM DPI 60a Cord (IEC 309 2P+G) 40K K C meter Line Cord -- Nema L6-20P US 40K IBM 500 GB 3.5-inch HS SATA HDD 39M IBM 500 GB 3.5-inch SS SATA HDD 39M IBM xseries 585W Hot-Swap Power Supply 39Y (North America) IBM xseries 625W Hot-Swap Power Supply 40K (North America) IBM xseries 625W Hot-Swap Power Supply 40K (worldwide) IBM Remote Supervisor Adapter II 39M IBM list price does not include tax or shipping and is subject to change without notice. Reseller prices may vary. To order direct, call IBM at and select option 4. For of the name of the nearest IBM representative or Business Partner, call 800-IBM-4YOU ( ). Maintenance service charges (ICA) Alternative service (Warranty service upgrades) Machine type/model IOR 24 x RX RX $69 69 Annual maintenance service Machine type/model IOR 9 x 5 IOR 24 x RX RX $58 58 $83 83 Refer to Hardware Announcement , dated April 4, 2006, for full warranty details for x336 server system. Refer to Hardware Announcement , dated April 4, 2006, for full warranty details for x346 server system. For ServiceElect (ESA) Maintenance Service Charges, contact IBM Global Services at 888-IBM-4343 ( ). IBM Global Financing: IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer s credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle. Trademarks Electronic Service Agent and ServiceSuite are trademarks of International Business Machines Corporation in the United States or other countries or both. DPI, xseries, IntelliStation, and eserver are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Microsoft, Windows NT, and Windows are trademarks of Microsoft Corporation. Linux is a trademark of Linus Torvalds in the United States, other countries or both. Other company, product, and service names may be trademarks or service marks of others