IBM System Storage SAN Volume Controller Software V4.1 introduces Global Mirror and increases interoperability

Transcription

1 Software Announcement May 23, 2006 Software V4.1 introduces Global Mirror and increases interoperability Overview IBM System Storage SAN Volume Controller V4.1 introduces the optional advanced copy services capability of Global Mirror to support distance replication solutions. Building on the original Metro Mirror capabilities of SVC Software, Global Mirror s asynchronous peer-to-peer remote copy function can help provide the critically important ability to maintain a minimally delayed copy of data at a distance sufficient to survive metropolitan or regional disasters. Interoperability support for heterogeneous data center environments is also expanded in V4.1 to include Sun Solaris 10, an additional version of HP-UX, HP OpenVMS, and 64-bit versions of Microsoft Windows 2003 and Red Hat Enterprise Linux 4. Management of heterogeneous storage environments is also expanded with new support for: Hitachi Data Systems TagmaStore Universal Storage Platform models HDS TagmaStore Network Storage Controller NSC55 HP StorageWorks Enterprise Virtual Array Models 4000, 6000, and 8000 IBM System Storage N series N5200 and N5500 Network Appliance Fibre Attached Storage (NetApp FAS) Models FAS3020 and FAS3050 SAN Volume Controller V4.1 continues to be designed to improve the customer s total storage management environment with key support enhancements, which include: The ability to upgrade individual SAN Volume Controller storage engines non-disruptively within existing I/O groups New reporting facilities for tracking virtual disk performance, cache usage, port utilization, and CPU utilization New audit log facility that records which user performed each configuration action Access control for hosts on a per-port basis New GUI and CLI facilities have also been added to SAN Volume Controller to help make it even easier to use. This software runs on the new IBM F4 storage engines, with 4-gigabit-per-second Fibre Channel host bus adapter (HBA) capability to the SAN fabric, as well as on previously released SAN Volume Controller storage engines. For all the specific models and host environments supported, refer to the support Web site support/2145 Key prerequisites Refer to the Hardware requirements and Software requirements sections. Planned availability dates June 23, 2006: New orders and Web ega for entitled AAS customers June 23, 2006: Web availability from Passport Advantage June 30, 2006: Physical media availability from Passport Advantage 1 September 8, 2006: Global Mirror function availability 1 Physical media do not contain the SAN Volume Controller product code. At a glance Are your storage requirements and storage-management costs growing too fast? The IBM System Storage SAN Volume Controller Solution can help solve these problems and get you started toward an on demand storage environment by delivering the benefits of storage virtualization. An SVC Solution can help make your storage environment more flexible, your people more productive, and help you to use your storage assets more efficiently. Version 4.1 of this storage software is designed to enhance the offerings by: Enabling creation of more robust disaster-recovery programs with the addition of a Global Mirror capability Enhancing the host server functions with newly added host environments Augmenting the heterogeneous storage environments supported with many new storage controllers These software enhancements are complemented by the availability of a new 4-Gbps host bus adaptor for the IBM F4 and F2 hardware platforms to enable host connections at this rate. For ordering, contact: Your IBM representative, an IBM Business Partner, or the Americas Call Centers at 800-IBM-CALL Reference: YE001 This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

2 Description Software V4.1 takes a significant step forward. For new orders, V4.1 is paired (by concurrent order) with the new Storage Engine, F4, which includes a 4-gigabit-per-second Fibre Channel host bus adapter (HBA) for attachment to the SAN fabric. The F4 storage engine with the 4-Gbps HBA can also be added in pairs to existing SAN Volume Controller clusters up to the maximum cluster size of eight SVC nodes. Nodes added in this manner are capable of negotiating their own connection speed to the SAN, and are not restricted to run at the same speed as previous nodes in the cluster. Global Mirror capability SAN Volume Controller Software V4.1 also offers the option of Global Mirror, a new peer-to-peer remote copy capability in asynchronous mode. For today s important disaster recovery requirements, SVC s new Global Mirror provides remote copy capabilities between clusters located at greater-than-metropolitan distances from each other. The operational characteristics, such as relationship establishment and copy initiation, are similar to the current SVC Metro Mirror operations. Global Mirror and Metro Mirror capacity authorizations are both ordered using the Metro/Global Mirror AAS feature numbers or Passport Advantage part numbers defined in this announcement. Refer to the examples in the Ordering information section. Simpler, more accurate management capabilities Through use of new virtual disk (vdisk) metrics available per SVC node, SVC cluster management can be further simplified. These statistics provide the number of read and write operations per vdisk and the number of read blocks or write blocks per vdisk. In addition, the new metrics provide read response times and write response times. SVC Software now also offers counters per node to monitor CPU usage on the SVC engines within the cluster and the utilization of the Fibre Channel ports of the nodes in the cluster. Cache statistics, which count the I/O operations below the cache, are now available for vdisk disk to cache staging operations and cache to disk destaging operations. Additional cache information identifies the quantities of read-cached data and write-cached data. The quantity of write-cached data present at a given point for a given vdisk compared to the total cache size can provide an indication of the volume s operation as it contends for resources. Similarly, the quantity of read-cached data present compared to the cache size can indicate resource contention and may indicate that the vdisk is a candidate for a move to a different I/O group. As with the existing statistics reported by the SVC cluster, the log files produced are designed to be used by IBM TPC or by another performance monitoring tool that supports SAN Volume Controller. They cannot be meaningfully used directly by a user without some tool support. Additional operating environments supported by V4.1 SAN Volume Controller now supports more heterogeneous data center environments with additions of interoperability support for: Microsoft Windows 2003, Enterprise x64 Edition, including SAN Boot Sun Solaris 10 for SPARC, including SAN Boot, clustering with Sun Cluster 3.x Hewlett Packard HP-UX 11i V2 for PARISC and Itanium systems, including SAN Boot, clustering with HP ServiceGuard Red Hat Enterprise Linux 4.0 on Intel x and 64-bit platforms and IBM pseries Hewlett Packard Open VMS 7.3 on RISC processors Novell SUSE LINUX Enterprise Server Version 9 (SuSE SLES 9) on IBM zseries (Systemz) Additional storage systems supported Support for the following storage systems and devices is added to SAN Volume Controller Storage Software V4.1: IBM System Storage N series N5500 IBM System Storage N series N5200 Hitachi TagmaStore Universal Storage Platform, Models USP100, USP600, and USP1100 Hitachi TagmaStore Network Storage Controller, Model NSC55 Hewlett Packard StorageWorks 8000 Enterprise Virtual Array (EVA) Hewlett Packard StorageWorks 6000 EVA Hewlett Packard StorageWorks 4000 EVA Network Appliance FAS3050 Network Appliance FAS3020 For a complete listing of operating environments and storage systems supported, together with current operational limitations, visit the SAN Volume Controller Support Web site at Enhanced GUI The SAN Volume Controller GUI has been substantially enhanced to include: The addition of host name to vdisk mapping on the vdisk properties screen. The display of the worldwide port names (WWPN) to the cluster properties screen. A new display of the lsfabric command in the GUI, which provides the listing of the fabric topology in which SVC is configured. Enhancements to the lsnode command, which now provides the node information about hardware type: F2, F2, or F4. The GUI now makes this information available on the Vital Product Data (VPD) screen. A new command, lsdiscoverystatus, that when queried by the GUI during long-running LUN discovery operations, will return the answer that LUN discovery is either still active or it is inactive. The display of the MAC address for Ethernet connection from the vital product data (VPD) for the SVC node, so that this information is available for connection into the network

3 New administrative capability with an audit log of commands issued against the SVC configuration, which includes the identification of the user who issued the command and the time that the command was issued. The SVC software shows the identity of users who have issued action commands for both CLI and GUI users. The user identity and action will be preserved for a certain time in a cluster-wide audit log. A new message that more clearly articulates the situation when maximum extents per Managed Disk Group (MDG) are reached. Support for faster and more robust debugging capabilities, at such time that SVC service may be required. A new copy status command that, when invoked, returns an indication of whether or not the DUMP command, which is operating asynchronously to other operations, has yet completed. Concurrent code load mechanism that forces the nodes within a cluster to CCL completion, even if all nodes within that cluster are not completed. This will be primarily useful in situations where one node within the cluster has significant failure, so that the rest of the cluster upgrade can be completed. To learn how to take advantage of these new capabilities, consider enrollment in one or more of the education offerings listed. Business Partner information If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). BP Attachment for Announcement Letter mem/sla.jsp?num= Trademarks System Storage is a trademark of International Business Machines Corporation in the United States or other countries or both. The e-business logo, Passport Advantage, pseries, zseries, and TotalStorage are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Intel is a registered trademark of Intel Corporation. Microsoft and Windows are trademarks of Microsoft Corporation. Linux is a trademark of Linus Torvalds in the United States, other countries or both. Other company, product, and service names may be trademarks or service marks of others. Accessibility by people with disabilities A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on the products accessibility compliance can be requested via IBM s Web site at product_accessibility/index.html Section 508 of the U.S. Rehabilitation Act Software V4 is capable, as of June 23, 2006, when used in accordance with IBM s associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act provided that any assistive technology used with the product properly interoperates with it. Product positioning Software V4 is designed to help address the complexities and costs of managing SAN-based storage. It is designed so that it can be added to existing SANs and deliver its benefits to an increasingly broad customer environment. The addition of global mirroring increases customer value by expanding the disaster recovery capabilities of the SAN Volume Controller. Reference information For the accompanying IBM System Storage SAN Volume Controller Storage Engine announcement for F4, refer to Hardware Announcement , dated May 23, For the previous IBM TotalStorage SAN Volume Controller V3.1 announcement, refer to Software Announcement , dated October 25,

4 IBM United States Announcement Supplemental Information May 23, 2006 Education support The following courses are available: SAN Volume Controller (SVC) Planning and Implementation (course code SN825) IBM System Storage Hands-on Workshop (course code SN860) The TPC 3.1 Hands-on Workshop (course code SN856) also contains material specific to managing SAN Volume Controller storage configurations using TPC for Disk and related tools. More information is available at the following Web site IBM Global Services, IT Education Services, provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM IT Education Services Web site Refer to the IBM IT Education Services Web site for information on course locations and availability dates. Call IBM Global Services, IT Education Services at 800-IBM-TEACH ( ) for catalogs, schedules, and enrollments. Offering Information Product information is available via the Offering Information Web site Also, visit the Passport Advantage Web site Publications For new orders, the following hardcopy publications ship with the product: Order Title number Installation Guide GC Service Guide GC Configuration Guide SC IBM Systems Safety Notices G The following publications can be downloaded from the Web sites that follow this list: Title Installation Guide Service Guide Configuration Guide Command-Line Interface User s Guide Planning Guide CIM Agent Developer s Reference Host Attachment Guide IBM System Storage Multipath Subsystem Device Driver User s Guide Order number GC GC SC SC GA SC SC SC Additional copies of all publications are available on June 23, You can use the following options to order or download additional copies: Visit the IBM Publications Center Web site applications/publications/cgibin/ pbi.cgi Visit the IBM product support Web site Call the Publications Support Group at , and select option 1. Contact your IBM representative. The IBM Publications Center The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card or customer number. A large number of publications are available online in various file formats, and they can all be downloaded free of charge. An alternate IBM Publications Center Portal is applications/publications/cgibin/ pbi.cgi Additional hardcopy publications may also be ordered via use of media feature number This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

5 Technical information Specified operating environment Hardware requirements: This program requires at least one pair of F4 or IBM TotalStorage F2, or F2 Storage Engines with dual uninterruptible power supplies and master console for installation. Current support summaries, including specific software, hardware, and firmware levels supported, are maintained at Customers expanding their existing clusters beyond four SAN Volume Controller nodes will require additional corresponding UPS pairs. Minimum hardware requirements for installation of the Software-only Master Console, software media feature number 5809, are as follows: One Pentium 4 processor, minimum 2.6 GHz Minimum of 2 GB of system memory (4 GB recommended if support for TPC is required) Two IDE hard disk drives, minimum 40 GB each CD-ROM and diskette drives Two 1 Gb ports for Ethernet connections (fiber or copper) Keyboard, such as the Space Saver NLS keyboard, or equivalent Monitor, such as Netbay 1U Flat Panel Monitor Console kit without keyboard, or equivalent Mouse or equivalent pointing device For further hardware requirements with new F4 clusters, refer to Hardware Announcement , dated May 23, For further hardware requirements with existing F2 clusters, including those running SAN Volume Controller Software V4 on clusters expanded with x336 Storage Engines, refer to Hardware Announcement , dated October 25, Software requirements: SAN Volume Controller Software V4 supports connectivity with servers running the following operating systems, in addition to previously announced support: Microsoft Windows 2003, Enterprise x64 Edition, including SAN Boot Sun Solaris 10 for SPARC, including SAN Boot, clustering with Sun Cluster 3.x HP-UX 11i V2 for PARISC and Itanium systems, including SAN Boot, clustering with HP ServiceGuard Red Hat Enterprise Linux 4.0 on Intel x and 64-bit platforms and IBM pseries Novell SUSE Linux Enterprise Server Version 9 (SuSE SLES 9) support for IBM zseries (Systemz) Hewlett Packard Open VMS 7.3 on RISC processors In addition, the following server environments are already supported: Intel-based servers running: Microsoft Windows NT Windows 2000 Advanced Server Windows 2003 Standard or Enterprise Server (including VSS, GDS, and MPIO, where supported on the preceding platforms) Red Hat Enterprise Linux Advanced Server 2.1 and 3.0 SLES 8 United Linux 4.0 on IBM xseries, HS20 and HS40 blades, and zseries SLES 9 on xseries, HS20 and HS40 blades, pseries, and zseries VMware ESX with guest operating systems of Windows 2000 Advanced Server or Windows 2003 Advanced Server and ESX for guest host environments listed in the interoperability section of the SAN Volume Controller support Web site listed below Netware 6.5, including clustering RISC-based servers running: AIX 4.3.3, 5.1, 5.2, and 5.3, including AIX 5.2 on BladeCenter JS20 HP-UX 11.0 and 11i Sun Solaris operating systems, including Solaris 9 with VERITAS Cluster Server 3.5 Hewlett Packard HP TRU64 zseries running SLES8 pseries and Power BladeCenter servers are also supported. These servers require the IBM System Storage Subsystem Device Driver (SDD) multipathing driver or an alternative supported multipathing driver. Current software support summaries, including specific release and firmware levels, are maintained at Software requirements for the software-only Master Console host server include: Microsoft Windows Internet Explorer with the latest Service Pack One of the following operating systems: Microsoft Windows 2000 Server Edition with Service Pack 4, or later Microsoft Windows Server 2003 Standard Edition Microsoft Windows Server 2003 Enterprise Edition Antivirus software is not required, but is strongly recommended. Compatibility: IBM System Storage SAN Volume Controller Software V4 is backward compatible with all prior releases of IBM TotalStorage SAN Volume Controller. However, current SAN Volume Controller V1 or V2 installations must install V3, as a preparatory step to installation of V4.1. For further information regarding currently supported environments and operating guidelines, visit the SAN Volume Controller Support Web site at

6 Limitations: This program (5639-VC4) operates on specified storage engine hardware only, currently defined by IBM F4, F2, and IBM F2 Storage Engines. For hardware-associated limitations, refer to Hardware Announcement , dated May 23, As with other remote copy functions, Global Mirror for SAN Volume Controller is subject to multiple considerations such as application workload characteristics, distance between clusters, communications link speed and quality, numbers of volumes in the relationship, and other variables unique to an individual installation. Customers planning to install the Global Mirror function should consult with their IBM Technical Support representative or IBM Business Partner, prior to implementing Global Mirror for SAN Volume Controller in their installation. For additional information, refer to Usage Restrictions in the Terms and conditions section of this announcement, or to the License Information Document that is available on the IBM Software License Agreement Web site Additional limitations and configuration guidelines may apply, as documented in the README file accompanying the SAN Volume Controller Software V4, furnished publications for this product, or as listed under configuration requirements and guidelines at Planning information Planning considerations for the required IBM System Storage SAN Volume Controller Storage Engines apply. Refer to the announcements listed in the Reference information section and to the IBM System Storage SAN Volume Controller: Planning Guide, GA Also, attaching IBM TotalStorage Enterprise Storage Server, IBM TotalStorage or System Storage DS6000, or IBM TotalStorage or System Storage DS8000 series storage systems in conjunction with the SVC Solution, requires consideration of individual establishment needs. This configuration can create a Logical Unit that is larger than a single RAID rank, and also allows pooling of unused space into Logical Units within the SAN made visible through SAN Volume Controller Software. These are very positive advantages for storage efficiency and consolidated management; however, this configuration would also require that advanced copy services be performed through the SAN Volume Controller Software. In some cases, this may not be advantageous over performing these services at the ESS, DS6000, or DS8000 disk array level. Relative merits and trade-offs of attaching ESS, DS6000, or DS8000 under the SAN Volume Controller should be discussed with your IBM Consulting Services representative. Customer responsibilities: Planning for and provision of the power and environmental support of the required IBM System Storage SAN Volume Controller, including its Storage Engines, is a customer responsibility. Refer to the announcements listed in the Reference information section. Planning considerations for IBM System Storage SAN Volume Controller are listed in the IBM System Storage SAN Volume Controller: Planning Guide, GA Refer to the Publications section. Service support for the customer-provided server host and its Windows operating system on which the Sofware-only Master Console Kit (#5809 in this announcement) is installed, is a customer responsibility. Customers with 5639-VC4 site licenses are responsible to combine the total terabytes (TB) managed for each function from individual SAN Volume Controller License Manager (cluster) reports, to ensure they are within site license entitlement for each function. Installability: Clusters with SAN Volume Controller Storage Software V3 can be converted to IBM System Storage SAN Volume Controller Software V4 via a concurrent codeload operation. Customers running SAN Volume Controller V1 and V2 clusters must first acquire and install the SAN Volume Controller V3 code, to enable installation of V4.1. For current hardware-software interoperability dependencies and other product environment and configuration information, refer to the SAN Volume Controller product support Web site at For current V1, V2, and V3 license conversion information, refer to the Ordering information section. Packaging New order packaging: IBM System Storage SAN Volume Controller Software V4, 5639-VC4, is preloaded on and shipped with the required IBM 2145 SAN Volume Controller Storage Engines. License Information documents for SAN Volume Controller programs ship with the hardware on which they are preloaded. Preload feature number 5005 must be specified on all new orders of 5639-VC4 ordered in conjunction with IBM F4 hardware with hardware feature number The following are shipped with each new IBM System Storage SAN Volume Controller order: IBM International Program License Agreement for SAN Volume Controller Software, GA IBM International Program License Agreement for CIM Agent and Console for SAN Volume Controller, GA License Information for IBM System Storage SAN Volume Controller Storage Software, GC International Program License Agreement for Master Console for IBM System Storage SAN Volume Controller, GC Statement of Limited Warranty, SC Paid invoice acts as Proof of Entitlement (PoE) for all orders of IBM SAN Volume Controller Software V4. All associated media and publications listed below are also shipped with the new hardware order. One media set per SAN Volume Controller cluster will be shipped. Refer to the hardware announcements listed in the Reference information section for correlated hardware order features. Subsequent media orders: Publications for 5639-VC4 storage software can also be included when additional Virtualization capacity authorizations, FlashCopy, or

7 Metro/Global Mirror features are ordered subsequently to the original cluster software order, by specifying feature number Specification of feature number 6146 will result in shipment of all the current publications as listed below. For assistance in placing orders with or without media features, contact your IBM representative. Media feature number 6146 includes: Media title IBM Agreement for Acquisition of Support and Addendum for Support IBM System Storage SAN Volume Controller: Installation Guide (Hardcopy publication) IBM System Storage SAN Volume Controller: Service Guide (Hardcopy publication) IBM System Storage SAN Volume Controller: Configuration Guide (Hardcopy publication) Media feature number 5809 includes: Media title Master Console for IBM System Storage SAN Volume Controller Publications CD Master Console for IBM System Storage SAN Volume Controller CD #1 Master Console for IBM System Storage SAN Volume Controller CD #2 Master Console for IBM System Storage SAN Volume Controller CD #3 Master Console for IBM System Storage SAN Volume Controller CD #4 Master Console for IBM System Storage SAN Volume Controller License Information IBM Agreement for Acquisition of Support and Addendum for Support CD-ROMs are ISO 9660 Standard. Publications are in English. Security, auditability, and control Form number GI GC GC SC Form number LCD47517 LCD47518 LCD47519 LCD47520 LCD47521 GC GI The IBM SAN Volume Controller Software V4 user interface uses the security features of Microsoft Windows 2000 Server Edition, or Microsoft Windows 2003, in conjunction with Web Secure Shell (SSH) and Secure Socket Layer (SSL) protocols and WebSphere. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Ordering information Product group: IBM Systems and Technology Group, Storage Systems Division Product identifier description IBM System Storage SAN Volume PID 5639-VC4 Controller Storage Software V4 per Terabyte with Cumulative Tiers Product category: Storage Virtualization Charge metric Program Part number or Charge name PID number metric IBM System Storage 5639-VC4 Per terabyte SAN Volume Controller Storage Software V4 Passport Advantage customer: Media pack entitlement details Customers with active Passport Advantage maintenance for the products listed are entitled to receive the corresponding media pack for this announced version. Entitled maintenance offerings description IBM TotalStorage SAN Volume Controller V VC3 IBM TotalStorage SAN Volume Controller V VC2 IBM TotalStorage SAN Volume Controller V VCT Media packs description IBM TotalStorage SAN Volume Controller V3.1.0 MP Eng/Jpn IBM TotalStorage SAN Volume Controller Software V2.1 MP Eng/Jpn IBM TotalStorage SAN Volume Controller Software V MP Eng/Jpn New orders for 5639-VC4 Part number BH02SML BH023ML BH02MML New orders of IBM System Storage SAN Volume Controller Software V4 are shipped preloaded on new orders for the corequisite hardware (IBM F4). For new site SAN Volume Controller Software V4 orders made via AAS, first order the cluster F4 hardware for the initial cluster, then order the SAN Volume Controller Software 5639-VC4 site software license. The following instructions pertain to AAS orders for SAN Volume Controller Software V4 with per-terabyte, cumulative tiered feature structure, 5639-VC4, placed on or after May 23, Read elsewhere in this section for Passport Advantage ordering information for this software program. Per terabyte with cumulative tiers With the cumulative tiered price structure, successive tiers offer lower per-terabyte prices than preceding tiers. The full range of terabytes available in each cumulative tier must be filled before ordering from the next successive tier. Cumulative tier ranges are: Tier/Range of tier TB content Cumulative total Tier TB 12 TB 12 TB Tier TB Tier TB Tier TB Tier TB Tier TB per TB(1) per 250 TB(1) in 250 TB

8 increments 1 Both these features may be used in combination in the same order, when cumulative Tier 6 has been reached for the site (more than 250 TB have been ordered for a Virtualization, FlashCopy, or Metro/Global Mirror on the 5639-VC4 site license). The price indicated in each tier applies only to the capacity authorizations in that tier. For example, if a user is obtaining authorizations to use 29 TB of Virtualization function, the user would pay for 12 TBs of capacity at the first tier rate, and for 17 TBs of capacity at the second tier rate. A new order for 50 TB of capacity would fill tier 1 (1-12 TB), tier 2 (13-32 TB), and include 18 TBs from tier 3 (33-64 TB). Successive orders of the same IBM System Storage SAN Volume Controller function would build on this 50 TB position in that tier. Further ordering examples are located at the bottom of this section. A minimum quantity of one TB of the following one-time charge (OTC) SAN Volume Controller Software V4 Virtualization authorization (SVC VZN+1YRSWM/TB 1-12) feature must be ordered with each new software order. Subsequent capacity-increase orders for the same site should be made by ordering the needed additional TB quantity, commencing the additional order within the applicable cumulative tier established for that function by the original or prior order. Specify the quantities of per-terabyte features from the appropriate cumulative tiers needed to reach the desired total terabytes for the SAN Volume Controller Software site license. Note: Global Mirror and Metro Mirror can both be ordered using the Metro/Global Mirror feature numbers within the 5639-VC4 product PID and related Software Maintenance PIDs. In each case, the number of TBs to order for Metro/Global Mirror is the total number of source TBs and target TBs participating in the copy operations. For instance, at site A: 10 TBs of virtualization, 2 TBs source for Metro Mirror, 2 TB target for Metro Mirror, and 2 TB source for Global Mirror; at Site B: Base virtualization of 4 TBs, and 2 TBs of target for Global Mirror (source is at Site A) results in a Site A order for 10 TB base virtualization with 6 TBs Metro/Global Mirror and a Site B order for 4 TBs base virtualization and 2 TBs of Metro/Global Mirror. Note: Capacity increase or new function orders made in AAS subsequent to the original purchase date and before the original license renewal anniversary will generate OTC billings and renewal anniversaries for each TB quantity purchased, each of which will remain in AAS records for the full term of purchase (that is, beyond the renewal anniversary of the original license purchase). In order to provide uninterrupted Software Maintenance coverage for each OTC TB quantity purchased, Software Maintenance must be renewed on or prior to the one- or three-year renewal anniversary of each purchase, depending on whether a one- or three-year contract is being renewed. No adjustment or reimbursement is offered under AAS for unexpired Software Maintenance coverage. Note: Current AAS customers with multiple clusters and with high priority for a single consolidated renewal anniversary for all SAN Volume Controller site capacity should strongly consider migration to Passport Advantage for all SAN Volume Controller software licensing. Licensed function and PoE are based on the total capacity (terabytes managed) represented by the sum of authorization features times the quantity selected. Each lower-tier capacity must be filled before ordering from the next higher tier. Note: Currently entitled V1, V2, or V3 SAN Volume Controller customers who place capacity increase or new function orders for SAN Volume Controller Software 5639-VC4 features should use their current total site entitlement level as a starting point for these orders. In other words, they will be able to order from the tier that represents the total of their current cluster entitlement levels at the same site, based on their total capacity order history for each SAN Volume Controller function in all clusters at that site. SAN Volume Controller V1, V2, and V3 customers should confer with their IBM representative or IBM Business Partner prior to initiating an order for a 5639-VC4 site license. For uninterrupted IBM service coverage under Software Maintenance, entitlement must be kept current. When entitlement migration to Passport Advantage is requested, documentation for current usage levels of each current cluster at the site may be requested by IBM in order to maintain accuracy and consistency of consolidated site license records with customer requirements as well as accurate service information. Entitled capacity for each Virtualization, FlashCopy, and Metro/Global Mirror (Metro Mirror plus Global Mirror) function should be totaled individually for each function across all existing SAN Volume Controller clusters at the defined site, to determine the appropriate cumulative tier for additional capacity or renewal orders of each function under the SAN Volume Controller Software 5639-VC4 site license. Capacity for each function must be totaled independently from that of other functions. For example, 50 TB of site FlashCopy function capacity may not be added to 100 TB of site Virtualization capacity to attain a total of 150 TB, nor may other similar combinations be made across functions. The capacities across the base Virtualization, FlashCopy, or Metro/Global Mirror functions cannot be combined. Renewals for 5639-VCT and 5639-VC3 licenses may be ordered using the same Sofware Maintenance PIDs and feature numbers previously established for 5639-VCT and 5639-VC3. Renewals by SAN Volume Controller V1 and V2 customers who have not moved to a consolidated site license as of May 23, 2006, should be made in the SAN Volume Controller Software Maintenance V4.1 pricing structure using the total capacity of each function from all current V1 or V2 SAN Volume Controller clusters at the customer site as the basis for tier eligibility. Refer to the Software Maintenance renewal features section. For any of the capacity managed by SAN Volume Controller under current V1, V2, or V3 clusters, previous entitlements for SAN Volume Controller managed capacity remain intact under those original purchases, until the purchased term expires. After August 25, 2006, to further expand the storage capacity managed by their SAN Volume Controller Software license, AAS customers will have to purchase new capacity, including Software Maintenance registration, using the 5639-VC4 features and associated Software Maintenance. Current customers who need additional capacity or function before their V1, V2, or V3 Software Maintenance renewal date should calculate their combined site totals for each existing function across all clusters. They should

9 then purchase the needed V4 functional capacity using product (5639-VC4) and registration (5639-SSA for one-year or 5639-SSC for three-year) features from the appropriate tiers based on their calculated combined TB totals for each function needed. Refer to the Software Maintenance Renewal example below the feature tables in this section. Individual cluster management restrictions and limits remain unchanged by site capacity licensing. For any cluster, or (Metro Mirror plus Global Mirror) capacity should not exceed the Virtualization management capacity assigned to the cluster. Order the corresponding Software Maintenance features in the appropriate quantities to match the ordered capacity of product features. If ordering through AAS and your cumulative site total has reached 250 TB, use the Tier 6 per TB 251+ features in appropriate quantities to reach cumulative totals of less than 500 TB, or in combination with the per 250 TB Tier 6 features to reach cumulative totals in excess of 500 TB, which are not exact multiples of 250. For example, to order quantities of base virtualization in excess of 250 TB, first use feature number 4413 for multiples of 250 TB until the remaining number of TBs is below 250. Then, order the remaining number of TBs required using the appropriate quantity of feature number Refer to the ordering examples below the feature tables in this section. OTC Program feature Description number number IBM System Storage 5639-VC4 SAN Volume Controller Storage SW V4 with Cumulative Tiers No-Charge Software Preload 5005 Use-based OTC with one-year Software Maintenance product features: SVC VZN+1YRSWM/TB Per Terabyte 1-12 SVC VZN+1YRSWM/TB Per Terabyte SVC VZN+1YRSWM/TB Per Terabyte SVC VZN+1YRSWM/TB Per Terabyte SVC VZN+1YRSWM/TB Per Terabyte SVC VZN+1YRSWM/TB Per Terabyte 251+ SVC VZN+1YRSWM/250TB Per 250 Terabyte 251+ Optional FlashCopy for SAN Volume Controller features Optional, OTC IBM System Storage FlashCopy for SAN Volume Controller authorization features may be ordered with, or subsequent to, the order of a quantity of one or more SAN Volume Controller Software V4 virtualization capacity authorization features. The total capacity authorized by the features on all clusters within the site must not exceed the total SAN Volume Controller Software Virtualization authorizations licensed for all clusters within the site. SVC FLC+1YRSWM/TB Per Terabyte 1-12 SVC FLC+1YRSWM/TB Per Terabyte SVC FLC+1YRSWM/TB Per Terabyte SVC FLC+1YRSWM/TB Per Terabyte SVC FLC+1YRSWM/TB Per Terabyte SVC FLC+1YRSWM/TB Per Terabyte 251+ SVC FLC+1YRSWM/250TB Per 250 Terabyte 251+ Optional authorization features Optional, OTC IBM System Storage Metro/Global Mirror for SVC for SAN Volume Controller authorization features may be ordered with, or subsequent to, the order of a quantity of one or more of the SAN Volume Controller Software V4 virtualization capacity authorization features. The total capacity authorized by the Metro/Global Mirror for SVC features on all clusters within the site must not exceed the total capacity of the SAN Volume Controller Software V4 virtualization authorizations licensed for all clusters within the site. SVC RMC+1YRSWM/TB Per Terabyte 1-12 SVC RMC+1YRSWM/TB Per Terabyte SVC RMC+1YRSWM/TB Per Terabyte SVC RMC+1YRSWM/TB Per Terabyte SVC RMC+1YRSWM/TB

10 Per Terabyte SVC RMC+1YRSWM/TB Per Terabyte 251+ SVC RMC+1YRSWM/250TB Per 250 Terabyte 251+ No-charge preload and media features No-charge preload feature number 5005 is required on new AAS software orders placed with corequisite IBM System Storage SAN Volume Controller Storage Engines (2145-8F4 or F2) hardware orders, containing hardware Initial Engine feature number Preload feature number 5005 is not required for, Metro Global Mirror for SVC, or Virtualization capacity increase orders via AAS that are placed after original orders. Refer also to Initial Site Orders Software Preload Codes on Hardware Orders. Media feature number 6146, for hardcopy publications, is optional when additional virtualization capacity,, or feature orders are placed after the original base system order. Media feature number 5809, the software-only Master Console Kit, may optionally be ordered, if the customer plans to install the Software-only Master Console Kit on a qualified server. This feature is for ordering convenience, and provides the same materials as provided by F4 feature number Medium Program feature Description number number Medium IBM System Storage 5639-VC4 SAN Volume Controller Storage SW V4 No-Charge Media s SVC Storage SW Media 6146 Hardcopy publications Software-only Master 5809 Various Console Kit Initial site orders Software preload codes on hardware orders: While all SAN Volume Controller Storage Engine (2145-8F4 or F2) hardware orders are placed in and fulfilled via AAS, SAN Volume Controller Software V4 may be ordered and fulfilled via either AAS or IBM Passport Advantage. All F4 or F2 orders containing hardware feature number 3001 require both the hardware preload feature number 0010 and one of the following additional feature numbers: 0017 When the 5639-VC4 software order is to be fulfilled via Passport Advantage 0018 When the 5639-VC4 software order is to be fulfilled via AAS 0019 When this is an additional cluster for a site that already has a SAN Volume Controller site license Ordering examples with cumulative tiers The following example utilizes a Virtualization function for illustration. Identical procedures with the appropriate feature numbers would apply for or orders placed under a site license. Note: This example series uses features that represent an order with One-Year Software Maintenance. In an order that includes Three-Year Software Maintenance, the same product features with corresponding SWMA features chosen from 5639-SSC would be used. The example does not include the software preload feature number 5005 that would be required on a new order, or any optional media features that might be included with later capacity upgrade orders. Part 1: New site license order To From TB Site Product SWMA order Tier N quantity total PID/Feat PID/Feat 5639-VC SSA 50 TB Tier 1: 1-12 TB 12 TB 12 TB Tier 2: Tier 3: Part 2: Continued order, beginning in Tier 3, to increase site license Virtualization capacity by 100 TB for a license total of 150 TB (This is placed as a new capacity increase order via the configurator, also requiring a Software Maintenance Registration order of equivalent capacity to the product function increase, but no software preload.) To From TB Site Product SWMA order Tier N quantity total PID/Feat PID/Feat 50 TB 5639-VC SSA 100 TB Tier 3: TB 64 TB Addition Tier 4: Tier 5: Part 3: Add 100 TB for a license total of 250 TB. Note: This completely fills tiers 1 through 5. To From TB Site Product SWMA order Tier N quantity total PID/Feat PID/Feat 150 TB 5639-VC SSA 100 TB Tier 5: TB 250 TB Addition Part 4: Add exactly 250 TB, using per 250 TB features, for a Virtualization function license total of 500 TB To From TB Site Product SWMA order Tier N quantity total PID/Feat PID/Feat 250 TB 5639-VC SSA 250 TB Tier 6: TB(2) 500 TB (2) Addition per quantity used = 1 Part 5: Add 75 TB using the Tier 6 per TB features for a Virtualization function site license total of 575 TB To From TB Site Product SWMA order Tier N quantity total PID/Feat PID/Feat 500 TB 5639-VC SSA 75 TB Tier 6: TB(3) 575 TB 4419(3) 3053(3) Addition per TB 3 quantity used = 75 Ordering example for Software Maintenance renewal in AAS: This example is for an initial purchase of three years of Software Maintenance, for a customer who has two SAN Volume Controller clusters, one at the SAN Volume Controller Software V1 level and one at the SAN Volume Controller Software V2 level. Existing customer licenses:

11 description number Quantity 5639-VC1: SVC Storage SW: Up to 8 TB SS3, service anniversary 06/01/2006: S&S 3 Yr SVC Reg: Up to 8 TB VC2: SVC Stg SW Virtualtzn per TB SVC per Terabyte SS7, service anniversary 07/01/2008: SVC 3-Yr VZN Reg per TB SVC 3-Yr FLC Reg per TB Total Virtualization TBs: Total TBs: Example 1: The customer does not buy any additional capacity or function before the earliest service anniversary date of June 1, When the customer renews the Software Maintenance before June 1, 2006, assuming they want the full capacity they are licensed for, they will need to order the following maintenance renewal features in the table below. Renewal features are purchased under 5639-SSD (three-year renewal). The next service anniversary for the site license will be June 1, 2009, but the portion of the entitlement from the original Version 2 license is effective until the V2 service anniversary date of July 1, Therefore, it can be renewed after June 1, 2006, but before July 1, s and quantities to renew before June 1, 2006: New anniversary date will be June 1, description number Quantity 5639-SSD: SVC 3Yr VZN RNL/TB s and quantities to renew before July 1, 2008: New anniversary date will be July 1, description number Quantity 5639-SSD: SVC 3Yr VZN RNL/TB SVC 3Yr VZN RNL/TB SVC 3Yr VZN RNL/TB SVC 3Yr FLC RNL/TB Total site Virtualization TBs: Total site TBs: At this point, the customer would have replaced original V1 cluster capacity with current renewal features, having leveraged the full-site capacity for the ordering tiers used in this renewal. Another renewal anniversary remains on July 1, 2008, at which time the remaining renewal can be made using the total-site capacity for each function in effect at that time for renewal tier selection. This customer would continue to have a total of two service anniversaries on which renewals should be made. below. Therefore, in addition to the Existing Customer Licenses above, they now also have: description number Quantity 5639-VC4: SVC VZN+1YRSWM/TB SVC FLC+1YRSWM/TB SVC FLC+1YRSWM/TB SSC, 3 Year Software Maintenance Registration, with renewal date 07/01/2009: SVC 3Yr VZN Reg/TB SVC 3Yr FLC Reg/TB SVC 3Yr FLC Reg/TB Total site Virtualization TBs: Total site TBs: After renewing the software, per the previous example, before the September 1, 2009, expiration, they should purchase the following renewal features and quantities: 5639-SSD (three-year renewal): The next service anniversary for these features will be September 1, description number Quantity SVC 3Yr VZN RNL/TB SVC 3Yr FLC RNL/TB SVC 3Yr FLC RNL/TB Total site Virtualization TBs: 48 Total site TBs: 20 Before the next Software Maintenance anniversary date of June 1, 2009, they should renew the initial 8 TB, for a new anniversary date of June 1, description number Quantity SVC 3Yr VZN RNL/TB Before the anniversary date of July 1, 2011 (that was established prior to Example 2), they should renew the next 25 TB of Virtualization and 10 TB of FlashCopy (that were originally purchased with 5639-VC2 and renewed on July 1, 2008) for a new anniversary date of July 1, 2014: description number Quantity SVC 3Yr VZN RNL/TB SVC 3Yr VZN RNL/TB SVC 3Yr VZN RNL/TB SVC 3Yr FLC RNL/TB Before the anniversary date of September 1, 2012, they should renew the additional 15 TB of Virtualization and 10 TB of, for a new anniversary date of September 1, 2015: Example 2: Starting from the Existing Customer Licenses above, the customer buys 15 additional TB of Virtualization and 10 additional TBs of on September 1, Since they already have 33 TB of Virtualization and 10 TB of, they are eligible to buy the additional capacity at the consolidated tier levels shown

12 description number Quantity SVC 3Yr VZN RNL/TB SVC 3Yr FLC RNL/TB SVC 3Yr FLC RNL/TB Example 3: New example addressing Metro/Global Mirror This customer has purchased the following authorizations on April 7, 2006: 15 TB virtualization capacity 5 TB Metro Mirror The configuration is represented by the following features: description number Quantity In 5639-VC3: SVC VZN+1YRSWM/TB SVC VZN+1YRSWM/TB SVC MRM+1YRSWM/TB In 5639-SSA: SVC 1Yr MRM Reg/TB SVC 1Yr VZN Reg/TB 1-12 SVC 1Yr VZN Reg/TB On October 6, 2006, having installed SAN Volume Controller Software V4.1, the customer purchases an additional 5 TB capacity authorization of Metro/Global Mirror, to be installed as Global Mirror, while keeping the original 5 TB Metro Mirror. Note: The same SWM Registration feature number as previously used for Metro Mirror is also used for Metro/Global Mirror. The configuration now includes the following features: description number Quantity In 5639-VC3: SVC VZN+1YRSWM/TB SVC VZN+1YRSWM/TB SVC MRM+1YRSWM/TB In 5639-VC4: SVC RMC+1YRSWM/TB In 5639-SSA: SVC 1Yr VZN Reg/TB SVC 1Yr VZN Reg/TB SVC 1Yr RMC Reg/TB SVC 1Yr RMC Reg/TB Total site Virtualization TBs: 15 Total site TBs: 10 4 With renewal anniversary of April 7, With renewal anniversary of October 6, 2007 The newly-purchased Metro/Global Mirror authorization (5 TB) will have a renewal anniversary of October 6, Refer to the note below regarding licensing of Metro Mirror versus Global Mirror. Also, when renewals are purchased prior to the April 2007 renewal anniversary for the original purchase, renewal features would be used to renew the original Metro Mirror capacity. Note: Actual Metro Mirror or Global Mirror proportion at a site is determined by the installation implementation of each function. Entitlement authorizations previously purchased for implementation as Metro Mirror (with synchronous LUN relationships) that have been maintained as current, may be re-implemented as Global Mirror (asynchronous LUN relationships) under the same authorizations. So long as entitlement is maintained at this level, Metro Mirror and Global Mirror implementations may be made in any combination that does not exceed the 10 TB total site authorization level for. Global Mirror targets that are located at separate sites should be authorized under that site s SAN Volume Controller license. Additional authorization purchases at other sites may be required to entitle Global Mirror targets added to those sites. Migrating to Passport Advantage can help simplify the renewal process. Passport Advantage is able to consolidate and automate the renewal of Software Maintenance for SAN Volume Controller Software, thus freeing you from manually tracking and ordering renewal features. For questions on Software Maintenance renewals, contact your IBM sales representative or Business Partner. Migration to IBM Passport Advantage: Migration of SAN Volume Controller Software entitlements from AAS to Passport Advantage may be initiated by you or by IBM with your consent. All SAN Volume Controller Software entitlements must be migrated together. Migration times from AAS to Passport Advantage will vary individually by customer. Migrations will be processed with priority given to customers nearest their entitlement renewal anniversary. Migrations to Passport Advantage from AAS must be initiated and completed before additional orders in Passport Advantage can be fulfilled. IBM direct customers and IBM Business Partners may elect to fulfill IBM SAN Volume Controller Software V4 (but not hardware) orders via IBM Passport Advantage. To initiate this action, contact your IBM representative or IBM Business Partner, and be prepared to furnish current entitlement (paid invoice or purchase order) records. When activated, the migration must include all SAN Volume Controller licenses and maintenance entitlements. Partial migrations of only a portion of SAN Volume Controller licensed entitlements to Passport Advantage will not be supported. The following guidelines also apply. A Passport Advantage or Passport Advantage Express (PAE) account must be established before a migration request from AAS to Passport Advantage or a new software order via Passport Advantage can be honored. If you already have a Passport Advantage or PAE account, that account will be used whenever possible. After migrating to Passport Advantage, all future SAN Volume Controller Storage Software orders should be placed via Passport Advantage, not via AAS. No migration process from Passport Advantage to AAS is offered. New Passport Advantage orders for 5639-VC4 New direct customer orders for SVC Software V4, made via Passport Advantage, require IBM representative assistance in order to place the corequisite hardware order for IBM F4. For best results, software orders should be placed in Passport Advantage before AAS hardware orders are placed via econfig. The Passport Advantage software order number should be noted and communicated to the IBM representative for cross-reference inclusion in the hardware order