IBM Cluster Systems Management V1.3.1 for AIX 5L and Linux Enhancements

Transcription

1 Software Announcement May 6, 2003 IBM Cluster Systems Management V1.3.1 for AIX 5L and Linux Enhancements Overview New for CSM for AIX Remote Hardware Control available on IBM pseries 655 and 630 (7028-6C4). Includes LPAR support for pseries 630. Remote Hardware Control is planned for July 25, 2003, for: POWER4+ pseries 650, pseries 690, pseries 670, and pseries Servers (H80, M80, pseries 660, 6H0/6H1, and 6M1) 9076 SP Nodes (feature numbers 2050, 2051, 2052, 2053, 2056, 2057) Remote Hardware Control is planned for September 26, 2003, for SP Node feature numbers 2054 and Linux operating systems on IBM xseries hardware are interoperable with AIX Management Server: Red Hat 7.2 Red Hat 7.3 Red Hat 8.0 Red Hat Advanced Server (AS) 2.1 SuSE 8.0 SuSE 8.1 SuSE Linux Enterprise Server (SLES) 7 SLES 8 Node range support added to CSM commands for increased usability New for CSM for Linux Runs on IBM BladeCenter xx and HS , x360, x440, and IntelliStation Z Pro 6221 nodes. Runs on new Linux distributions: Red Hat 8.0 Red Hat AS 2.1 SuSE 8.0 SuSE 8.1 SLES 8 Can run on multiple install servers, allowing you to increase the number of concurrent CSM and Red Hat Linux OS installations. Node range support added to CSM commands for increased usability. Ability to tailor and run user customization scripts during installation and update. Alignment of CSM and IBM Director provides access to CSM status, monitoring tools, and action commands via the Director console. Support for a subset of CSM functions with no footprint on minimally managed nodes. Key Prerequisites CSM for AIX 5L: AIX 5L V5.2 for management servers, V5.1 or V5.2 for any other servers IBM Cluster 1600 or specified pseries servers CSM for Linux: SuSE 8.0, 8.1, SLES 7 or SLES 8, or Red Hat 7.2, 7.3, 8.0, or AS 2.1 IBM Cluster 1350 or specified xseries servers At a Glance CSM V1.3.1 for AIX 5L and Linux offer a single point of management for distributed or clustered pseries and xseries servers New functions include: Remote hardware control for additional processors AIX interoperability with additional Linux distributions Multiple install servers running CSM for increased scalability of concurrent installations on Red Hat nodes Alignment of CSM and IBM Director Node range support User customization scripts that can be run during installation and update Support for a subset of CSM functions on minimally managed Linux nodes For ordering, contact: Your IBM representative, an IBM Business Partner, or the Americas Call Centers at 800-IBM-CALL Reference: RE001 Planned Availability Dates May 23, 2003: CM for AIX 5L CSM for AIX 5L running on pseries 655 and LPARs for pseries 630 Models 6C4 CSM for Linux via Web download June 27, 2003: CSM for Linux July 25, 2003: CSM for AIX 5L running on other new POWER4+ and SP legacy hardware (except feature numbers 2054 and 2058) September 26, 2003: CSM for AIX 5L running SP hardware (feature numbers 2054 and 2058) This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

2 Description CSM for AIX Remote Hardware Control for pseries 655 and 630 (7028-6C4) also runs on LPARs for pseries 630. AIX Interoperability with Linux Distributions is enabled with AIX management server and Linux managed nodes on xseries hardware running the following: Red Hat 7.2 Red Hat 7.3 Red Hat 8.0 Red Hat Advanced Server (AS) 2.1 SuSE 8.0 SuSE 8.1 SuSE Linux Enterprise Server (SLES) 7 SLES 8 Node Range Support Added to CSM Commands for Increased Usability: All CSM commands are intended to support a range of node addresses (for example, nodes 1 through 10 or IP addresses through ). CSM for Linux Additional Hardware and Linux Distributions: Combinations of CSM with Linux operating systems are dependent upon specific hardware models. To see if CSM runs on the desired combination of Linux distribution and hardware, refer to the Frequently Asked Questions section at: Multiple Install Servers for Increasing Scalability of Concurrent Installs allows multiple machines, called install servers, to supply CSM installation files to the cluster. Previously all CSM installation files were stored on the management server, under the /csminstall directory. This could create a scaling bottleneck during CSM and OS installations. Using multiple install servers means you can increase the number of concurrent CSM and Red Hat Linux OS installs. CSM / xcat Interoperability and Transition Items: xcat is a script-based tool provided by IBM to manage certain types of Linux clusters. Tools are available on the Enhanced Cluster Tools AlphaWorks Web site to assist in having xcat and CSM co-exist on the same cluster or moving a cluster from xcat to CSM. The download package includes scripts to convert xcat data information into a format appropriate for CSM. These scripts can be run multiple times, only converting the deltas so that for an interim time you can run xcat and CSM. Additional scripts and documentation are available for xcat and CSM co-existence. Also, tools can help set up hardware control, perform remote BIOS upgrades, automatically set up a portable batch system, and aid in installing other high-performance computing utilities. Alignment of CSM and IBM Director: A new extension for IBM Director 4.1, the Linux Cluster Support extension allows IBM Director to recognize CSM for Linux clusters and permits management of such clusters through the Director Console. The function of the Linux cluster support extension is designed to include: Recognition of CSM management servers and nodes as such during system discovery Representation of CSM for Linux clusters in the Director Console as manageable entities Ability to view CSM node attribute data as if it were any other system inventory data using the Console s Inventory Browser Ability to create Dynamic Groups of CSM nodes based on CSM node attribute data (as well as any other system inventory data) Ability to build Event Action Plans based on CSM cluster ERRM conditions (as well as any other Director event types), and the ability to trigger Director actions based on RMC events Node Range Support added to CSM Commands for Increased Usability: All CMS commands are intended to support a range of node addresses (for example, nodes 1 through 10 or IP addresses through ). Ability to Tailor and Run User Customization Scripts During Install and Update: CSM functions allow you to write your own scripts that can be run at specific points during the node installation and update processes. You can implement scripts to customize the installation of your systems, performing tasks unique to your environment. You can specify scripts to be run for a single node, a node group, or all the nodes in the cluster. These user scripts can be run before the node is booted during installation, after the node is rebooted, and during an update of software for the node. Subset of CSM Functions with no Footprint on Minimally Managed Nodes: If you wish to use CSM to initially install and configure cluster nodes, but do not wish to incur the resource overhead of having CSM or RMC software on your nodes in a production environment, you can define nodes to be minimally managed by CSM. If a node is designated to be minimally managed, and CSM installation processes are used to install the node, no CSM or RMC software will be installed on the node. Minimally managed nodes have limited management functions available from the CSM management server. These nodes can be included in CSM node groups, can be the target of Remote Hardware Control command execution (via the dsh command), can be managed by CSM hardware control functions, and can be monitored for reachability status by means of a simple fping mechanism. The following CSM management server functions self-contained within the management server continue to be available: Listing of CSM management data for all nodes Monitoring conditions and responses on the management server Diagnostic probes for the management server The following management functions requiring CSM interaction with the node will not be available for minimally managed nodes: Node updates Configuration File Management (CFM) Software Maintenance System (SMS) Full node reachability status using RMC heartbeating Monitoring conditions and responses on the nodes Diagnostic probes on the nodes

3 Fully managed CSM nodes and minimally managed CSM nodes can co-exist in the same Linux cluster. Minimally managed Linux nodes do not run in a mixed cluster with an AIX CSM management server. Accessibility by People with Disabilities The following features support use by people with disabilities: Operation by keyboard alone Optional font enlargement and high-contrast display settings Product Positioning The marketing positioning is unchanged with this announcement. Refer to Software Announcement , dated October 8, Reference Information Refer to Software Announcement , dated October 8, Trademarks The e-business logo, pseries, SP, and xseries are trademarks of International Business Machines Corporation in the United States or other countries or both. AIX, IntelliStation, and AlphaWorks are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Other company, product, and service names may be trademarks or service marks of others

4 IBM US Announcement Supplemental Information May 6, 2003 Software Key Management The programs use an access/usage protection method that requires a password key to enable the software function. The key is contained in a file on the product medium and must be installed per the installation instructions. Existing Customers Existing customers of CSM may use their existing key file. No changes are required to use CSM Try & Buy You can experience the power and value of CSM and clustering at no charge for 60 days under the Try & Buy option. You can use all functions of CSM for 60 days, after which CSM will no longer function. Whenever you purchase and receive a full production license and key for CSM (refer to Ordering Information section), and accept its IPLA License Agreement, you may use CSM for production purposes. CSM configuration data stored during Try & Buy will remain available for later production use. For AIX 5L situations: Simply run /opt/csm/bin/csmconfig -L and accept the 60-day IBM License Agreement (ILA), which will be presented for your acceptance. For Linux situations: Download CSM for Linux V1.3 for Try & Buy from: cluster/fixes Click on CSM for Linux The ILA license acceptance procedure is the same as for AIX 5L. Offering Information Product information will be available through Offering Information tool at: Passport Advantage Web site at: Publications The following softcopy publications are available for CSM: Title AIX CSM Administration Guide CSM Planning and Installation Guide CSM Hardware Control Guide CSM Command and Technical Reference RSCT Administration Guide RSCT Technical Reference RSCT Messages RSCT Group Services and Programming Guide and Reference Linux CSM Administration Guide CSM Planning and Installation Guide CSM Hardware Control Guide CSM Command and Technical Reference RSCT Administration Guide RSCT Technical Reference RSCT Messages RSCT Group Services and Programming Guide and Reference Order Number SA SA SA SA SA SA GA SA SA SA SA SA SA SA GA SA Publications Available from the Web: Upon program availability, publications will be available from the Web for download from the IBM Publications Center and at the IBM Cluster software library at: The IBM Publications Center: The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card or customer number. A large number of publications are available online in various file formats, and they can be downloaded free of charge. Refer to: The IBM Publications Notification System (PNS): The PNS enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive notifications by of all new publications defined in their profiles. These may then be ordered/downloaded via the Publications Center. Refer to: messages/welcome This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

5 Hardware Requirements Technical Information CSM for AIX 5L: Runs on pseries and RS/6000 servers and nodes with AIX 5L V5.1 or V5.2. Hardware Management Console (HMC) support is required for Remote Hardware Control HMC for pseries V1.3.1, or later. CSM Remote Hardware Control is supported as follows: Maximum of eight 690/670 systems per HMC Maximum of 16 pseries 650, pseries 655, or pseries 630 systems per HMC In mixed environments, maximum of 16 of any pseries 650, pseries 630, or pseries 655 configurations (that is, four pseries 655, eight pseries 650, and four pseries 630) Maximum of eight 690/670 and any eight pseries 650, pseries 630, or pseries 655 combinations Maximum of 32 LPARs per HMC CSM offers distributed management services (but not remote hardware control or network operating system installs (OSIs)) for any machines running with AIX 5L. The CSM single-point-of-control server is known as the management server and needs to be a pseries or RS/6000 machine running AIX V5.2. The other machines within the cluster are referred to as managed nodes and can be pseries or RS/6000 machines running AIX V5.2 with the , or AIX 5L V5.1 with the Recommended Maintenance package. They can also be xseries machines running CSM for Linux V The following additional hardware and hardware specifications are required for CSM 1.3 for AIX 5L: On the CSM management server, one Ethernet adapter for each management virtual LAN (VLAN) used for hardware control, and one Ethernet adapter for each cluster VLAN used for CSM installation and administration On each managed node, one Ethernet adapter for the cluster VLAN used for CSM installation and administration On the management server, a minimum of 128 MB of memory and 120 MB of disk space to install CSM On each managed node, a minimum of 128 MB of memory and 20 MB of disk space to install and run CSM On the management server, 2 GB of disk space for each version of AIX 5L installation images On the management server and on each node, additional disk space for the base AIX 5L operating system and filesets CSM for Linux CSM for Linux is a key element of the Cluster 1350 platform for deploying Linux applications requiring a cluster. CSM also runs on a cluster of xseries, Model x330, x342, x335, x345, x360, BladeCenter xx and HS , IntelliStation Z-Pro 6221, and x440 servers. The following hardware and hardware specifications are required for CSM V1.3.1 for Linux: On the CSM management server, one Ethernet adapter for each management virtual LAN (VLAN) used for hardware control, and one Ethernet adapter for each cluster VLAN used for CSM installation and administration Note: A Management VLAN is the VLAN that connects the management server to the terminal servers and the RSA PCIs, or hardware control points. On each managed node, TCP/IP and a minimum of one PXE-enabled network adapter for the cluster VLAN used for CSM installation and administration Appropriate cabling A minimum of 128 MB of memory and 120 MB of disk space on the management server to install CSM 2.0 GB of disk space on the management server for each version of Linux to be fully installed on the nodes A minimum of 128 MB of memory and 20 MB of disk space on each managed node to install and run CSM Additional disk space on the management server and each node for the Linux operating system and RPMs For CSM V1.3.1 hardware control to function properly, the following hardware and hardware specifications are required: One RSA PCI adapter for every 24 nodes Optionally, if a terminal server is desired, one or more of the following terminal servers for remote console support: Avocent CPS1600 Computone IntelliServer RCM8, RCM24, or RCM48 Equinox ESP-8 or ESP-16 Equinox ELS-16 II MRV itouch IR-8020, IR-8040, LX-4016, LX-4008, LX-4032 Note: For xseries and IntelliStations, if you do not have a terminal server, the remote console function (rconsole) will not work and automatic MAC address collection will not work for the full installation of Linux nodes. For specific hardware control point and console server product details, refer to the documentation shipped with the hardware. IBM suggests a networking configuration where each terminal server is connected to the management VLAN through its Ethernet port, and up to 16 or fewer nodes (depending on the terminal server type) through the nodes serial or COM ports. IBM suggests that each IBM RSA PCI be connected to the management VLAN through its Ethernet port. However, to conserve IP addresses one IBM RSA PCI could be connected to the management VLAN with up to 15 management processors daisy-chained from it to the management VLAN. For optimal security, CSM cluster hardware control functions must be restricted to users with root access by isolating the management server network. Note: Certain configurations including other Intel processor-based servers and other Linux distributions may be requested by special bid

6 Software Requirements CSM for AIX 5L The CSM management server must be running AIX 5L V5.2 with Recommended Maintenance package (APAR IY39795). The other machines within the cluster are referred to as managed nodes and can be running AIX 5L V5.2 with , or V5.1 with the Recommended Maintenance package (APAR IY39794). They can also be xseries machines running CSM for Linux V1.3 (refer to below). For all AIX servers, the following CSM for AIX 5L service is required: Description Added Service for RSCT on AIX 5.1 Added Service for RSCT on AIX 5.2 CSM for AIX 5L added service CSM Support for pseries 670 and pseries 690 POWER4+ CSM Support for 7026 servers, 9076 SP nodes and pseries 650 CSM support for 9076 SP node features 2054/2058 CSM Support of pseries 655 Power4+ APAR Number IY42782 IY42783 IY42353 IY42356 IY42379 IY42847 IY42377 Certain CSM for AIX 5L functions require non-ibm software. The following non-ibm software is required and can be obtained from the following sources: AutoUpdate V4.3.4 and Perl-libnet V Necessary if you want to perform the software maintenance installation and upgrade of non-csm RPMs on your Linux managed nodes from the AIX management server: opencimom Version 7 Necessary if you want to perform Remote Hardware Control operations for IBM pseries servers attached with a HMC AIX toolbox for Linux applications CD (Refer to Software Announcement , dated April 17, 2001), or download from: CSM for Linux linux/download.html CSM for Linux will run with Red Hat 7.2, 7.3, 8.0, AS 2.1, SLES 7, SLES 8, SuSE 8.0, or SuSE 8.1. CSM for Linux will also run on Cluster 1300 and Cluster 1350 systems, and clusters of xseries, Model x335 and x345, x360, BladeCenter xx and BladeCenter HS , IntelliStation Z-Pro 6221, and x440 servers with one of the above operating systems. The CSM management server must be at least at the highest level of CSM and the Linux OS installed on any node in the cluster. CSM for Linux requirements for Red Hat, SLES, or SuSE, are as follows: The default base version of Red Hat 7.2, 7.3, 8.0, or AS 2.1, as distributed and supported by Red Hat, which currently includes the following, or any later levels of same, which maintain full backward compatibility: pdksh 5.2 perl 5.6 nfs-utils 0.3 (on the management server only) dhcp 2.0 (on the management server only) rdist tcl 8.3 expect 5.32 The following kernel levels of Red Hat can be used: Red Hat 7.2 base kernel ( ), or later Red Hat 7.3 base kernel ( ), or later Red Hat 8.0 base kernel ( ), or later Red Hat AS 2.1 base kernel (2.4.9-e.3), or later The default base version of SLES 7, as distributed and supported by SuSE, which currently includes the following, or any later levels of same, which maintain full backward compatibility: pdksh 5.2 perl 5.6 nfs-utils 0.3 (on the management server only) rdist dhcp 3.0 (on the management server only) tcl 8.3 tk expect 5.34 expat termcap rsync The default base version of SuSE 8.0, SLES 8, and SuSE 8.1, as distributed and supported by SuSE which currently includes the following, or any later levels of same, which maintain full backward compatibility: pdksh (on the management server only) perl 5.6 nfs-utils 0.3 (on the management server only) rdist tcl 8.3 tk expect 5.34 expat termcap rsync Perl-DBI 1.20 perl-xml-parser 2.30 (on the management server only) perl-xml-simple 1.06 (on the management server only) dhcp-server 3.0 (on the management server only) dhcp-base 3.0 (on the management server only) perl-libnet 1.09 rsh-server 0.17 The following kernel level of SLES 7, SuSE 8.0, SLES 8, or SuSE 8.1 can be used: SuSE base kernel (2.4.18)

7 The following additional non-ibm software is required with SLES 7, SuSE 8.0, SLES 8, and SuSE 8.1: SIS Available at: Perl-DBI Available at: ftp://ftp.rpmfind.net/linux/suse-linux/i386/7.3/ full-names/i386/perl-dbi i386.rpm perl-xml-parser Available at: ftp://ftp.rpmfind.net/linux/suse-linux/i386/7.2/ full-names/i386/perl-xml-parser i386.rpm perl-xml-simple Available at: ftp://speakeasy.rpmfind.net/linux/mandrake-devel/ cookfire/i586/mandrake/rpms/ perl-xml-simple mdk.i586.rpm For your convenience, the following required non-ibm software is included on the CD-ROM: fping 2.4b2 atftp 0.3 syslinux 1.64 conserver 7.2 (CSM for Linux includes software developed by Ohio State University and its contributors) IBM Java2-JRE-1.3 Perl-libnet Note: The distribution of atftp and syslinux includes the source code and associated documentation. All copyright notices and license terms and conditions in the documentation must be adhered to. You can find version and distribution information for each of these products as part of your selected installation options in the IBM CSM README file. The following non-ibm software is required if you want to perform the software maintenance installation and upgrade of non-csm RPMs. The software can be obtained from: AutoUpdate V Service: Service for CSM for AIX and Linux can be obtained at: For your convenience, a complete CSM for Linux image can be obtained from: Compatibility: CSM for Linux V1.3.1 is a functional enhancement and complete replacement of CSM for Linux V CSM for AIX 5L V1.3.1 is a functional enhancement and complete replacement of CSM for AIX 5L V Limitations In AIX 5L situations: AIX 5L V5.2 is required for the cluster management server. The maximum number of OSIs (AIX 5L OSIs plus Linux OSIs) that can be managed under CSM for AIX 5L is 128. CSM for AIX 5L does not run on the RS/6000 SP Switch or SP Switch2. PSSP and CSM do not co-exist in the same cluster. In Linux situations: Red Hat 7.2, 7.3, 8.0, or AS2.1, or SLES 7, SuSE 8.0, SLES 8, or SuSE 8.1 is required for the cluster management server. Note: Combinations of CSM with Linux operating systems are dependent upon specific hardware models. To see if CSM runs on the desired combination of Linux Distribution and hardware, refer to the Frequently Asked Questions section at: Multiple Install Servers are only supported for installing nodes with CSM and Red Hat Linux. Nodes running different distributions of Linux do not run in the same cluster. For example, if the management server is running Red Hat 8.0, the nodes may only run Red Hat 8.0, Red Hat 7.3, or Red Hat 7.2, and may not run any versions of Red Hat AS, SuSE, or SuSE SLES. The maximum number of managed nodes that CSM for Linux runs on is 512. For xseries and IntelliStations, if you do not have a terminal server, the remote console function (rconsole) will not work and automatic MAC address collection will not work for the full installation of Linux nodes. Planning Information Planning information is provided in the CSM Planning and Installation Guides (for AIX 5L: SA , for Linux: SA ), and in the CSM Hardware Control Guides (for AIX 5L: SA , for Linux: SA ). Packaging CSM for AIX 5L is shipped on the AIX 5L V5.1 and V5.2 operating system media. A License Key is required to execute CSM for AIX 5L. License Keys are obtained by ordering type-model 5765-F67. Each 5765-F67 package includes: CD-ROM containing License Use Key file Read This First memo (GI ) IBM Agreement for Acquisition of Support (Z ) Addendum for Support (Software Maintenance) for Select iseries and pseries Programs (Z ) CSM for Linux is shipped under machine type-model 5765-E88. A License Key is required to execute CSM for Linux. License Keys are obtained by ordering type-model 5765-E88. Each 5765-E88 package includes: CD-ROM containing License Use Key file Read This First memo (GI ) IBM Agreement for Acquisition of Support (Z ) Addendum for Support (Software Maintenance) for Select iseries and pseries Programs (Z )

8 Cryptographic utilities are included on a separate Linux CD and on the AIX 5L Expansion Pack. Security, Auditability, and Control Cluster Systems Management uses the security and auditability features of the default base version of the AIX 5L V5.1, AIX 5L V5.2, Red Hat Linux, or SuSE Linux operating system. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Ordering Information CSM for AIX 5L is a product with one charge unit: Number of CPUs. The number of CPUs is the sum of the maximum potential number of CPUs in each of the Machine Type-Models on which CSM for AIX 5L will be installed or run. A license is required for each machine on which CSM will be installed and run, for a quantity as computed above. A License Key is required to execute CSM for AIX 5L, and will be sent with the product order. CSM for Linux is a product with one charge unit: Number of CPUs. The number of CPUs is the sum of the maximum potential number of CPUs in each of the Machine Type-Models on which CSM for Linux will be installed or run, or to which CSM Remote Hardware Control commands will be issued. A license is required for each machine on which CSM will be installed, for a quantity as computed above. A License Key is required to execute CSM for Linux, and will be sent with the product order. Ordering and price information for CSM for AIX 5L and CSM for Linux is not affected by this announcement. Refer to Software Announcement , dated October 8, Existing Customers: CSM for AIX 5L is included in AIX 5L V5.2 with , or V5.1 with the Recommended Maintenance package. Existing customers of CSM for AIX 5L may use their existing 5765-F67 License Key File. No changes are required to use CSM for AIX 5L Existing customers of CSM for Linux must re-order 5765-E88 no-charge media feature #5809 to receive CSM for Linux Existing customers of CSM for Linux may use their existing 5765-E88 License Key File. No key changes are required to use CSM for Linux Note: Software preventive maintenance releases x.x.1 to x.x.2 (modification level changes, updates, or refreshes) are released under the one-year or three-year maintenance program numbers, but only when a supply feature is announced. Supply features are announced only under the one-year and three-year options when there is an announced version/release change to the original program. No-charge preventive maintenance releases should be obtained by Software Maintenance customers in the same manner as non-software Maintenance customers. Example: Product A is offered under IBM Software Maintenance for pseries and three months later PTFs are incorporated into the program package. This is considered an update that would not be obtained under the one-year or three-year maintenance program numbers under the IBM Software Maintenance offering. Using the same example above, three months after the PTFs were incorporated into the program package, IBM announces a new version of product A. At that time, a supply feature is announced for product A under the one-year and three-year maintenance program numbers. This allows customers who are entitled by purchase or when the first year of maintenance is included with the license, of either the one-year or three-year maintenance offering for product A to order the upgrade under the one-year or three-year offering. Refer to Software Announcement , dated October 8, Terms and Conditions Licensing: IBM International Program License Agreement. Proofs of Entitlement are required for all authorized use. This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support. The following agreements apply for maintenance and do not require customer signatures: IBM Agreement for Acquisition of Support (Z ) Addendum for Support (Software Maintenance) for Select iseries and pseries Programs (Z ) Limited Warranty Applies: Yes Program Services CSM for AIX: Available until September 30, 2006 CSM for Linux: Available until June 30, 2005 Money-Back Guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. This applies only to your first acquisition of the program. Copy and Use on Home/Portable Computer: No Volume Orders (IVO): Yes; contact your IBM representative. Passport Advantage Applies: Yes, and through the Passport Advantage Web site at: Software Maintenance Applies: Yes IBM includes Software Maintenance with each program acquired during the coverage period. The coverage period means the period commencing on the date you acquire the program up to the first or third anniversary date, depending on whether you acquired coverage for one or three years. The coverage period for Software Maintenance acquired in the two months preceding an anniversary date will be extended to the next applicable anniversary date. While your Software Maintenance is in effect, IBM provides you assistance for your routine, short-duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For

9 additional details, consult your IBM Software Support Guide at: handbook.html Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement. Other Support: pseries Software Maintenance Trademarks pseries, xseries, IBM eserver, SP, and iseries are trademarks of International Business Machines Corporation in the United States or other countries or both. AIX, RS/6000, and IntelliStation are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Intel is a registered trademark of Intel Corporation. UNIX is a registered trademark of the Open Company in the United States and other countries. Other company, product, and service names may be trademarks or service marks of others. AIX/UNIX Upgrade Protection Applies: No Entitled Upgrade for Current AIX/UNIX Upgrade Protection Licensees: No iseries Software Subscription Applies: No Variable Charges Apply: No Educational Allowance Available: Yes, 15% education allowance applies to qualified education institution customers. Prices Ordering and price information for CSM for AIX 5L and CSM for Linux is not affected by this announcement. Refer to Software Announcement , dated October 8, Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit: Order Now To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU ( ). Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) Internet: ibm direct@vnet.ibm.com Mail: The Americas Call Centers Dept. RE001 P.O. Box 2690 Atlanta, GA Reference: RE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date