The Asia Pacific (APAC) region is the world s second largest growing market. In this unfamiliar environment, you need a partner with the local
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1 NETWORK SERVICES : Asia Pacific (APAC) The Asia Pacific (APAC) region is the world s second largest growing market. In this unfamiliar environment, you need a partner with the local expertise to navigate and the global strength to deliver.
2 Tata Communications was the partner of choice for us: the company is already known for its expertise in emerging markets and the geographical and sector breadth of its network and portfolio means we can offer our customers exactly what they need in today s competitive climate. Alexander Rusli, President Director and CEO, Indosat Tata Communications is a global leader in a New World of Communications TM. We deliver 4% of the world s internet traffic to over 40 countries and territories, and are one of the top five Tier- IP providers across five continents. We are the largest Tier- carrier in the region with a wholly-owned submarine cable network and offer unrivalled local expertise. We connect 0 countries across APAC to the rest of the world, via cable systems and over 50 PoPs (and counting). That s why four of the top 0 global banks rely on us for their core data centre network infrastructure; we enable them to serve traffic from their home markets into this massive emerging economy. TATA COMMUNICATIONS REACH INTO APAC We have a significant presence across APAC covering the region s key countries, including New Zealand, Australia, India,,, Hong Kong, Singapore and Malaysia and our footprint is constantly expanding. There are a wide range of interconnection options on offer in this region which means service and recovery requests are responded to quickly. The services cover cost-effective bandwidth and flexible service provisioning. And in the extremely unlikely event of any disruption, our full visibility of the network means we can act instantly to get everything back on track. We are the only provider that offers 00G of backbone capacity that encircles the globe. Our deployments use our cutting-edge technology, which means we can offer a consistent level of leading edge solutions anywhere across our network and the globe. We offer diverse PoPs giving customers flexible interconnection across everything from private lines and global VPN to video connect and content delivery network services. Whatever your business requirements, Tata Communications high quality solutions, wide range of services and flexible approach means we can help you deliver. You can count on us to act as a single point of contact for all your solutions, network management and issue resolution via our in-region team. OUR GROWING APAC PRESENCE Despite being the only Tier carrier with a wholly-owned network in the region, we re planning further investment. In 06 we ll be deploying more PoPs in Bangkok, Jakarta, Melbourne, Seoul, Kuala Lumpur and Dhaka. The intention is to enhance our resilience in this region and work in partnership with you, to open up this emerging economy for you and your customers.
3 Network Services: Asia Pacific (APAC) We connect 0 Asia Pacific countries to the rest of the world, through cable systems and over 50 PoPs, and we re still growing. Explore our interactive map at map.tatacommunications.com. SERVICE POPS IN APAC REGION Country City GVPN New Zealand Auckland Philippines Ballesteros Thailand Bangkok Beijing Chengdu Chikura IZO IPL Dedicated Ethernet IP Sri Lanka Colombo Bangladesh Dhaka Emi Guangzhou Vietnam Ho Chi Minh Hong Kong (MEGA ) Indonesia Jakarta Pakistan Karachi Nepal Kathmandu Malaysia Kuala Lumpur Philippines Manila Maruyam Australia Melbourne ` Osaka Australia Perth Guam Piti Mauritius Port Louis South Korea Seoul Shanghai Singapore Singapore (Global Switch) Australia Sydney Taiwan Taipei Guam Tanguisson Tokyo Toyohashi Vietnam Vuan Tau City Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.
4 We have a significant presence across APAC covering the region s key countries, from New Zealand and Australia through to India,,, Hong Kong, Singapore and Malaysia and our footprint is constantly expanding. CONNECTING APAC TO THE REST OF THE WORLD Today APAC is one of the world s fastest growing economies, with enterprises looking to penetrate these emerging, often rural markets. We ll support your expansion efforts with access to our global network and regional partnerships in over 00 countries. By connecting into the leading Global VPN, WAN Ethernet and IP transit services you can connect your business and your customers to the rest of the world. GLOBAL VPN SERVICES Within APAC there are direct access PoPs in 0 countries and partner network-tonetwork coverage in seven countries. Through our Extended Access service, our Global VPN can be accessed from over 90 countries, offering a consistent and industry-leading service with six Classes of Service available to meet the needs of your customers applications. DEDICATED ETHERNET SERVICES We ve been providing Ethernet services since 006 and today our service portfolio is one of the most comprehensive on the market. Our continual investment in our network means there are now dedicated Ethernet PoPs in cities across the APAC region. These PoPs are connected to our global Ethernet services in 54 countries worldwide. And they re also part of our next-generation Ethernet network that enables us to support a vastly increased number of VLANS and MAC addresses, and scale easily to meet future demands, IP TRANSIT Our 5 direct access PoPs within the APAC region are located within 0 key countries and are capable of delivering up to 00GB ports to service providers. This gives connectivity to our core AS6453 and into the global network of over 30 PoPs across 70 countries ultimately facilitating connectivity to every global Tier- ISP. Working with you, we ll help your customers grow with optimal performance and routing. Your data will take the most direct route across our backbone on the internet to major ISPs in the US, Europe and Asia, enabling you and your customers access to globally hosted, rich and original content. Our network infrastructure within the region is unique to any Tier carrier. Our cable system TGN-P offers ring protection to the western seaboard of the US. TGN-IA spans the region and is engineered to avoid known seismic faults to ensure superb reliability. TGN-TIC Singapore Chennai enables onward connectivity to Europe via TGN-EA to keep latency to a minimum. Our diverse range of cable paths ensure high availability beyond our own cables, and our Global SIP Connect capabilities enable expanded communications with voice services.
5 OUR CABLE SYSTEMS IN DETAIL Cable system TGN-Pacific (TGN-P) TGN-Intra Asia (TGN-IA) TGN-TIC Key countries reached in the APAC region Tokyo to any point on the US west coast Singapore, Hong Kong,, Vietnam and Philippines India (extended to 00+ India NLD PoPs), Singapore (with three on-net PoPs including Global Switch and Equinix) Highlights Fully diverse connectivity Tokyo-Portland north path Tokyo-Los Angeles south path Designed to avoid earthquake zones around Taiwan, taking a very southern route only 30km north of the Philippines Express fibre route between Singapore and, offering the market s lowest latency Provides diversity to cable CC/EAC and APCN Direct connectivity to Global Switch and can be used to interconnect with all major cable systems in the region, including TGN-IA, EAC, APCN SMW4 and SMW3 Linear system, but capacity can be protected on other systems (SMW4 and i--i) TGN-Eurasia (TGN-EA) India, Saudi Arabia, France and Egypt Joint build with Telecom Egypt and SEACOM A diverse path to IMEWE, SMW3 and SMW4 TGN Gulf APCN India, Saudi Arabia, Qatar, Bahrain (Bix), UAE and Oman Used as a protection path for TGN-Intra Asia connects, South Korea,, Taiwan, Hong Kong, Philippines, Malaysia and Singapore An alternative to the existing cables in the Middle East 36,500ms covering 7 landing stations (EAC and CC merged) ASIA 06 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.
6 GLOBAL STRENGTH AND INDUSTRY LEADERSHIP In little more than a decade, we ve grown from a leader in our home market in India, into a global service provider with a presence on six continents. In fact, today we serve 4% of the world s internet traffic. Our state-of-the-art global communications network extends from the world s leading developed markets directly into the world s fastest growing economies, such as Asia and Africa. Our global infrastructure positions us as a major provider in the New World of Communications ṬM $3. billion annual revenue in FY3-4 with 77% of this generated outside of India Over 8,000 employees globally with 70% located in India and over 40 nationalities represented worldwide Largest wholesale voice carrier carrying 53 billion minutes of wholesale voice traffic annually that s in 0 voice calls globally,600 telcos use our network to connect to you (70% of the world s mobile network operators) World s largest wholly-owned submarine fibre network more than 500,000 km of subsea fibre and more than 0,000 km of terrestrial fibre Only Tier- provider that s in the top five in five continents by internet routes Over 4% of the world s internet routes are on Tata Communications network More than 400 PoPs reach over 00 countries and territories 44 data centres and colocation centres, with over million sq. ft. of space 7,600 petabytes of internet traffic travels over the Tata Communications IP backbone each month 5+ terabits of international bandwidth lit capacity Positioned as a Leader in Gartner s Magic Quadrant* for Global Network Service Providers, 04 PARTNERSHIPS THAT REALLY DELIVER When you re working in a truly global arena, partnership is essential. Decades have been spent developing and nurturing a wide range of effective, long-standing partnerships across APAC, which is why so many service providers choose us as their global partner. We have strong network of delivery partnerships throughout the region. There are direct partners in emerging countries such as Vietnam and the Philippines, and branching onestop-shop agreements with key partners in mainland, Thailand, Indonesia, Malaysia and Taiwan. Our data centre footprint has been extended with partners in key countries such as Australia and Malaysia. And partnerships give us the ability to expand our leadingedge enterprise services portfolio, which includes Managed Security, Media and Unified Communications and Collaboration services.
7 Our relationships with other Tier carrier networks and regional network players support your reach into the APAC region. We can also supply and manage local access for customer connectivity. Thanks to best-in-class partnerships, we have expert staff on the ground and can meet your needs quickly and effectively. We pride ourselves on building the valuable partnerships that put your needs front and centre. We offer technical support from expert teams in a range of different languages, including English, Mandarin, Cantonese, Indonesian, Malaysian, Filipino, ese and French. Thanks to our in-depth knowledge of the local landscape, you can trust us to meet the tightest of deadlines across any time zone and act as your single point of contact into the region. INNOVATIVE WAYS TO DO BUSINESS At Tata Communications, it s not just about leading the way in communications technology, we also offer forward-thinking ways of doing business. So rather than simply referring to a list of tariffs, a commercial model will be crafted to suit your enterprise, taking into account everything from managing capital costs to scaling capacity in line with your growth. RECENT AWARDS Leader in Gartner s Magic Quadrant* for Global Network Service Providers Best Global Service of the Year, MEF Best Sport Application of the Year, MEF Best Financial Application of the Year, MEF Frost & Sullivan 05 India ICT Awards recognised for outstanding business performance in four categories OWNERSHIP AND SCALE MATTER Ownership means that we deliver on our promises. We take full responsibility for the quality, reliability, and performance of all the services we provide, anywhere in the world. Ownership also gives us the power to rapidly respond to your needs by quickly designing, engineering and delivering services and capacity customised to your applications. And we ll do all of this, under even the most demanding deadlines. Ownership gives us 4/7 visibility into, and control over, our infrastructure, allowing us to maintain the highest levels of service under a wide range of conditions. To consistently deliver superior quality and reliability demands a cutting-edge infrastructure one that will enable you to carve out a larger market share against tough competition. 06 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries.
8 We ll create a commercial model to suit your business, taking into account everything from managing capital costs to scaling capacity in line with your growth. FINANCIAL STABILITY YOU CAN RELY ON Over the past decade, Tata Communications has evolved from a wholesale service provider serving the Indian market, to a leading provider of A New World of Communications to both enterprise customers and service providers worldwide. Headquartered in Mumbai and Singapore, Tata Communications is a global company with its roots in the emerging markets, with more than 8,000 employees across 40 countries. Our $3. billion company is listed on the Bombay Stock Exchange and the National Stock Exchange of India, and is the flagship telecoms arm of the $03.3 billion Tata Group. We are committed to acting ethically and responsibly. Two-thirds of the equity of our holding company is held by philanthropic trusts that have created national institutions for science and technology, medical research, social studies and the performing arts. The trusts also provide aid and assistance to NGOs working in education, healthcare and livelihoods. PARTNER AND CONNECT WITH A GLOBAL LEADER Tata Communications is a truly global service provider, with 77% of our revenue coming from outside India. We are the world s number one provider of international wholesale voice services, facilitating over 53 billion minutes per year that s in 5 voice calls globally. Our global expertise has led to a number of accolades. We were recently named Best Global Service of the Year, Best Sport Application of the Year and Best Application of the Year by MEF, and are the 04 Frost & Sullivan Asia Pacific Data Communications Service Provider of the Year. We are also a Leader in Gartner s Magic Quadrant* for Global Network Service Providers. In a challenging environment filled with opportunity, make the most of your business potential by partnering with a global leader that has the local expertise to deliver. * Source: Gartner, Inc. Magic Quadrant for Global Network Service Providers by Neil Rickard, Robert F. Mason, 0th March 04 ABOUT THE GARTNER MAGIC QUADRANT Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. For more information about our capability in regions around the world, please visit 06 Tata Communications. All Rights Reserved. TATA COMMUNICATIONS and TATA are trademarks of Tata Sons Limited in certain countries v04
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