Janet Services and Cloud Initiatives. Frances Burton Customer Engagement Manager London

Transcription

1 Janet Services and Cloud Initiatives Frances Burton Customer Engagement Manager London

2 Agenda Core Infrastructure Frameworks Services Brokerage Business and Community Engagement

3 Agenda Core Infrastructure Frameworks Services Brokerage Business and Community Engagement

4 Total Janet Traffic Gbit/s 95th percentile

5 Janet Core Upgrades Glasgow NNW Apr-Jul 2010 October 2010 Warrington Telecity HX 17 May 2011 Telehouse Leeds 31 May May 2011 Reading April 2011 London 10G 40G 100G August 2011 Bristol LMN July 2011

6 VM BBC Limelight Akamai Google aql T house Bogons BTnet Getronics InTechnology INUK Logicalis Pipex RM Education Virgin Radio VT Group LINX multicast InTechnology Last year: 274G Currently: 387G Next year: 507G IXManchester Edge-IX MCIX Manc r NHS Google Akamai T city NetrinoUK NHS Limelight Pathe SCC News Getronics Gamma BBC Redstone Datahop LINX GEANT Akamai ~300 public peers Google 10Gbit/s 1Gbit/s

7 Agenda Core Infrastructure Frameworks Services Brokerage Business and Community Engagement

8 Framework Agreements Telecommunications Framework transmission services, including leased circuits, dark fibre, wide area Ethernet and xdsl 19 suppliers on framework Web interface register to receive username and password -

9 Telecommunications Framework July 2010 to July 2014 London Other Cities Non city areas Telco services including: leased circuits, dark fibre, wide area Ethernet, xdsl and wireless Lots 77M 19 suppliers 275 users spent to date.

10 Framework Agreements Routers and Switches Typically savings of between 45 and 70% on list price Video Conferencing framework with Direct Visual Janet TXT framework agreement with PageOne

11 Routers and Switches Framework September 2011 to September 2015 Hardware and consultancy. Wired and wireless - entry level to carrier class. Vendors 15 Alcatel-Lucent Aruba Avaya Extreme Brocade Force10 Ciena HP Cisco Huawei Dell Juniper 2M spent to date. suppliers 16 users 12M on previous.

12 Procurement Benefits To achieve benefits of procurement aggregation for customers: JANET(UK) has not charged for tender documents; will not charge suppliers to join the framework; takes no commission from the supplier or the customer; and expects benefits to be passed to the customers.

13 Service Level Agreement Each supplier must provide an SLA for each type of service it is proposing to offer. This must include: service delivery, availability and fault handling.

14 Agenda Core Infrastructure Frameworks Services Brokerage Business and Community Engagement

15 Janet Videoconferencing Review of service To look at booking service Address issues of ease of use and on-demand booking JVCS Desktop Can now register as a desktop customer Development project to look at integrating Skype Pilot looking at interoperability with Skype

16 Videoconferencing Booking service updated: easier to use; simpler to register an endpoint. ConferenceMe2 client allows multipoint and desktop-todesktop conferences with just a webcam and headset. Now works with web proxies (of interest to many schools). Download the new client: Launch date: 10 April

17 Visimeet Provided by IOCOM for the Janet community Hosted on JANET Works on Mac and PC Interoperable with other systems: H323, PSTN, SIP Free 90 day trial from Features designed for education e.g. Moderator facility

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19 Visimeet Scalable VC from desktop to conference hall Android app available Low entry cost of setup and subscription Capable of Ultra-high definition

20 Janet Certificate Service Free! SSL Certificates Multi domains Wildcard Certificates Unified Communication Certificates Extended Validation (EV) Certificates $150 to subscribers

21 Janet Certificate Service Certificates available to.ac.uk,.gov.uk and.sch.uk (via LAs and RBCs) via the portal other domains with manual checking. Issued 20,000 SSL server certificates since November Calculate (conservative) saving of 1.6M to the community. Expect school use to increase soon. Online portal to request and manage certificates. Restriction on financial use to be lifted on 1 July. 2,500 users from 650+ organisations 356 FE (avg 8 certificates) 159 HE (avg 84 certificates) 12 Research (avg 34 certificates) 86 LA (avg 15 certificates) 42 Others (avg 7 certificates)

22 Benefits of eduroam Provides network access for visitors Enables network access for your staff and students at other organisations Futures for eduroam Greyhound bus pilot Engaging with other organisations International service

23 Eduroam Greyhound Bus pilot No of unique devices successfully connecting to the service per day

24 Coach Routes

25 Janet Training Accredited as a learning provider by the Learning and Performance Institute. Online briefings are proving very popular: One hour over lunchtime No charge Uses Adobe Connect Need browser with Flash and headphones/speakers. Series on CSIRT and security topics IPv6 Series on Cloud Computing Moonshot coming soon

26 Agenda Core Infrastructure Frameworks Services Brokerage Business and Community Engagement

27 Brokerage background Universities Modernisation Fund Aim: Promote uptake of hosted data centre and cloud services Why? To create efficiencies and cost savings To improve services and add value How? Create a focused competitive market Remove the hurdles to cloud adoption Advocate good practice

28 Infrastructure cloud framework Cloud infrastructure (IaaS) Predictable billing (monthly per instance) Technical flexibility private / public Expect hybrid to be a popular model Useful for researchers? Combined package Co-location needed too, not a pure cloud service Suppliers are keen to pilot

29 Work in progress Work with institutions with a current need that could be used more widely Storage procurement is next Licensing framework suitable for education and research for MS 365 Create some sensible / believable technical models for cost purposes Work with technical teams to create comparative costs for cloud and noncloud models Indicative costs process contact brokerage@ja.net for a form Provide clarity on products Supplier speed dating coming soon Act as an advocate and aggregator of best practice

30 Cloud for staff Established current supplier offerings Due diligence paper written Online briefings efing.html Next steps Sort out the contractual stuff

31 Agenda Core Infrastructure Frameworks Services Brokerage Business & Community Engagement

32 Business and community engagement Janet learning and teaching research business and community engagement building partnerships knowledge exchange workforce development

33 Customer Engagement Managers

34 Thank you Frances Burton Customer Engagement Manager London Mobile: