Engagement Services. Database Setup Guide - SQL Server

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1 Kony MobileFabric Engagement Services Database Setup Guide - SQL Server Release Document Relevance and Accuracy This document is considered relevant to the Release stated on this title page and the document version stated on the Revision History page. Remember to always view and download the latest document version relevant to the software release you are using by Kony, Inc. All rights reserved 1 of 10

2 Engagement Services Copyright 2013 Kony, Inc. All rights reserved. January, 2017 This document contains information proprietary to Kony, Inc., is bound by the Kony license agreements, and may not be used except in the context of understanding the use and methods of Kony, Inc., software without prior, express, written permission. Kony, Empowering Everywhere, Kony Nitro, and Kony Visualizer are trademarks of Kony, Inc. MobileFabric is a registered trademark of Kony, Inc. Microsoft, the Microsoft logo, Internet Explorer, Windows, and Windows Vista are registered trademarks of Microsoft Corporation. Apple, the Apple logo, itunes, iphone, ipad, OS X, Objective-C, Safari, Apple Pay, Apple Watch, and Xcode are trademarks or registered trademarks of Apple, Inc. Google, the Google logo, Android, and the Android logo are registered trademarks of Google, Inc. Chrome is a trademark of Google, Inc. BlackBerry, PlayBook, Research in Motion, and RIM are registered trademarks of BlackBerry. SAP and SAP Business Suite are registered trademarks of SAP SE in Germany and in several other countries. All other terms, trademarks, or service marks mentioned in this document have been capitalized and are to be considered the property of their respective owners by Kony, Inc. All rights reserved 2 of 10

3 Engagement Services Revision History Date Document Version Description of Modifications/Release 01/23/ Updated Kony MobileFabric Engagement Services Database Setup Guide SQL Server for release 10/18/ Updated Kony MobileFabric Engagement Services Database Setup Guide SQL Server for 7.2 release 07/11/ Updated Kony MobileFabric Engagement Services Database Setup Guide SQL Server for 7.1 release 04/01/ Updated Kony MobileFabric Engagement Services Database Setup Guide SQL Server for 7.0 release 2013 by Kony, Inc. All rights reserved 3 of 10

4 Engagement Services Table of Contents 1. Preface Purpose Intended Audience Formatting Conventions Used in this Guide Contact Us 6 2. Introduction 7 3. Prerequisites Hardware Requirements (Per Physical Instance) Software System Requirements (Per Physical Instance) Scripts for Kony database setup Approach for Engagement Services Database Setup by Kony, Inc. All rights reserved 4 of 10

5 1. Preface Engagement Services 1. Preface Kony Engagement Services Database gives you an overall idea of Kony MobileFabric Engagement Services Database system requirements, setup, and configuration procedures. The document details all steps required to set up the Kony MobileFabric Engagement Services SQL Server Database.The database allows you to send notifications to multiple platforms (for example, iphone, Android, BlackBerry, and Windows). 1.1 Purpose The document describes the setup and configuration of Kony MobileFabric Engagement Services database. 1.2 Intended Audience The document is intended for database administrators and other technical personnel responsible for setting up and maintaining Kony MobileFabric Engagement Services Database. 1.3 Formatting Conventions Used in this Guide The following are the typographical conventions used throughout the document: Conventions Explanation Monospace User input text, system prompts and responses File path Commands Program code File names by Kony, Inc. All rights reserved 5 of 10

6 1. Preface Engagement Services Conventions Explanation Italic Emphasis Names of books and documents New terminology Bold Windows Menus Buttons Icons Fields Tabs Folders. URL Active link to a URL. Note: Note Provides helpful hints or additional information. Important: Highlights actions or information that might cause problems to systems or data. 1.4 Contact Us We welcome your feedback on our documentation. Write to us at techpubs@kony.com. For technical questions, suggestions, comments, or to report problems on Kony's product line, contact productsupport@kony.com by Kony, Inc. All rights reserved 6 of 10

7 2. Introduction Engagement Services 2. Introduction Kony Engagement Services provides a generic notification service that allows you to send push notifications/sms/ and passes to multiple platforms (for example, iphone, Android, BlackBerry, and Windows). You can use the engagement services single interface, without worrying about the requirements for individual platforms (for example, formatting, status query, and retry on failure) by Kony, Inc. All rights reserved 7 of 10

8 3. Prerequisites Engagement Services 3. Prerequisites Prerequisites for installing the Engagement Services Database for SQL Server: 1. Only a qualified SQL Server Database administrator (DBA) must handle the SQL Server Database setup to successfully complete the Engagement Services database deployment. 2. SQL Server software must be installed and basic database already have been created to continue with Engagement Services database schema setup. 3. Database collation needs to be set for a database. This is possible while creating a database with your required language as database collation. For example, use Database collation as Arabic_100_CI_AS for Arabic language support. Similarly for other languages use appropriate collation for support. Use SQL Server Management Studio to create a database with the name as kpnsdb and with appropriate collation support. Read this information to understand the system requirements and necessary softwares before installing Engagement Services database. 3.1 Hardware Requirements (Per Physical Instance) Component Requirement Processor Dual core 2.2 MHz Memory 8 GB Internal storage 73 GB (15K RPM) with 2 drives (Raid 1) Network 1 GB Ethernet ports IP configuration Statically assigned IP addressing Operating system Linux/Sun Solaris, IBM AIX, Windows 2013 by Kony, Inc. All rights reserved 8 of 10

9 3. Prerequisites Engagement Services 3.2 Software System Requirements (Per Physical Instance) Purpose Server Name Database software SQL Server 2008 onwards 3.3 Scripts for Kony database setup The database scripts are available in the SQL_Server-scripts.tar file on Kony Developer Portal at: Navigate to the appropriate major GA version, and download the files. Approximate time for Engagement Services Database setup: 30 mins (excluding SQL Server software installation). 3.4 Approach for Engagement Services Database Setup To perform the Engagement Services database setup, follow this order: 1. Operating system 2. Storage 3. Clusterware (if any) 4. Database software and database 2013 by Kony, Inc. All rights reserved 9 of 10

Installation Guide - Mac

Kony Fabric Installation Guide - Mac On-Premises Release V8 Document Relevance and Accuracy This document is considered relevant to the Release stated on this title page and the document version stated