How to Sign Into Shiftboard, Setup Your Profile and Sign Up For Your shifts 10/19/16 Questions:

Transcription

1 How to Sign Into Shiftboard, Setup Your Profile and Sign Up For Your shifts 10/19/16 Questions: 1. Login into Shiftboard if you have your ID/ password. Your user id will be the you used to sign up. See link Forgot Password if you need help with your password. Or, find your welcome letter with Login instructions. 2. Choose My Account to update your information

2 3. Update your information, add a snazzy picture and print your QR code. (Your QR code is what you need to log in for your shift). When done, click Profile

3 4. In Profile, select Yes if you will be doing the Family Pass this year. Select No if you will be taking a voucher for each shift. (NOTE: Some have reported a problem with this step. Skip it for now if you aren t able to edit this field)

4 5. Next, choose Calendar from the login screen, or from the menu at the top of your screen to select your shifts. 6. Find the date you want. Click the shift

5 7. To the right of your screen note the number of available shifts (15 in the example) and you have to choose Bump A or Bump B. Only choose one. 8. In the example, Bump B is chosen. Simply choose Take This Shift

6 9. You will then see this screen to confirm the shift you selected. Click Yes, Confirm this Time.

7 10. You will be taken back to the Calendar screen to select the rest of your shifts. FAQ Q: I can't login: No welcome letter A: If you are new to Shiftboard, you will see a welcome letter. Check your spam folder. If you are not new to Shiftboard, use the address to login that you used when your account was originally setup Q: I can't login: Forgot my password A: Use the "Forgot My Password" link on the login page. Your password will be sent to your address on file. Check your spam folder if you don't see it Q: I can't login: What is my login ID? A: This is your address on file. If not sure which address is on file, it's likely the address being used by communications. Q: What is the difference between Bump A and Bump B?

8 A: For the initial scheduling this season - Bump A and Bump B simply separate patrollers into two groups for assignment. Q: When does scheduling open and close? A: Shiftboard opens on 10/31 for all members of BBSP and closes 11/15 for the initial scheduling this season. Be sure to complete your schedule before 11/15/16! Q: When will I know where my locations will be assigned? A: A complete schedule with locations attached to your scheduled dates will be posted 11/30 for the full season Q: How can I sign up for a double? A: Sign up for the day shift (for the moment it does not matter what Bump you choose), then Sign up for the night shift at summit. Once the schedule is locked the scheduling team will make sure that both the day and night shift are at Summit. Reminder: Only 3 night shifts are allowed to fulfill your 12 day min. Q: I can't see any shifts on my calendar A: double check that the calendar has the source set to shift view and you are viewing the month you would like to sign up for. See image below for source on the calendar.

9 Q: Can I delete or change my days? A: Until we lock down the schedule on 11/15/16, you are allowed to delete (unconfirm) your dates. Q: How do I verify my schedule?

10 A: Click on your name to view your account. On the right hand side you will see the "Account Toolbox". Click on my Shifts and a pop-up opens with a view for that month. click the next month to scroll through your months you have scheduled. If you have not correctly scheduled you will not see any items.