INBIZ HOW TO START? QUICK GUIDE

Transcription

1 INBIZ HOW TO START? This document was created for you, the InBiz user, for your quick orientation in InBiz and to provide you with a brief and simple guide for using the basic InBiz functionalities. QUICK GUIDE

2 2 of 39 CONTENTS 1. BASIC INFORMATION ABOUT INBIZ HOW DO I LOG IN TO INBIZ PORTAL? HOW DO I IMPORT A FILE WITH TRANSACTIONS? HOW DO I ENTER ONE SEPA CREDIT TRANSFER? HOW DO I AUTHORIZE TRANSACTION / ORDER? HOW DO I DOWNLOAD DATA STATEMENTS? HOW DO I SET UP A NOTIFICATION FOR CARD MOVEMENT? IS IT POSSIBLE TO CHANGE A LIMIT ON THE CARD IN INBIZ? WHAT ARE ADVICES AND WHERE TO DOWNLOAD THEM? HOW DO I REVOKE ONE WAITING TRANSACTION? HOW DO I CREATE NEW SDD AUTHORIZATION? HOW DO I CREATE ONE NEW COUNTERPARTY? WHAT IS DOWNLOAD FILE AND WHAT DO I FIND THERE? WHERE DO I FIND MY SETTINGS, RIGHTS, AND HOW DO I CHANGE PASSWORD? HOW DO I DOWNLOAD A CERTIFICATE? WHAT ARE THE MINIMUM TECHNICAL PARAMETERS OF MY COMPUTER? ONLINE HELP IMPORTANT LINKS AND CONTACTS... 38

3 3 of BASIC INFORMATION ABOUT INBIZ InBiz gives you round-the-clock access to your company s current, term deposit and loan accounts, to your subsidiary accounts, and to other company s accounts authorized to be managed by you. All this is provided with a high level of security and with an option to choose a security device: OTP (One-Time-Password) token (hereinafter token ) or USB key for electronic signature. InBiz is an electronic banking application, which is designed for legal entities and individual persons - entrepreneurs. Some of the functionalities offered by InBiz are: management of current accounts and term deposit accounts, execution of credit transfers and direct debits from the profiled accounts, import of multiple credit transfers and direct debits, management of waiting transactions and overview of rejected transactions, loan statements and loan report, credit card statements, overview of cards and transactions on cards, as well as card management, current account statements and term deposit statements, download of files received from the Bank such as PDF statements or bank processing outcomes of credit transfers and direct debit, download of documents such as import templates, user profile setup, in case of Master User also setup of other user profiles.

4 2. HOW DO I LOG IN TO INBIZ PORTAL? 4 of 39 The process of login into InBiz differs for the security device OTP token and USB key for electronic signature. In order to log in to InBiz you have to open the website where you can find the login window as well as the security recommendations and information about InBiz and InBiz Mobile.

5 5 of 39 To log in using the OTP token select the OTP option in the login window and fill out the following login credentials: Login ID, PIN, OTP code. Login ID, as well as PIN, are credentials delivered to you together with the OTP token. OTP code is an unique code generated by the token (One-Time-Password). In the login window you have an option to select Need help? in order to be redirected to a site with the basic information on how to log in in different situations. For logging in using the USB key for electronic signature you have to first activate the USB key on the BancaIdentity portal by downloading certificates to it (see chapter 15). After activating the USB key for electronic signature select the Digital signature option in the login window and fill out the Login ID and PIN Code, while having the USB key connected to computer. In the login window you have an option to select Need help? in order to be redirected to a site with basic information on how to log in in different situations.

6 3. HOW DO I IMPORT A FILE WITH TRANSACTIONS? 6 of 39 It is possible to import a file with multiple transactions only for SEPA credit transfers, Non SEPA credit transfer and SEPA direct debits. It is not possible to import a file with multiple transactions for Standing orders and Automatic transfers. The import of a file with multiple transactions can be done in two ways: Via the Enter transaction tab of relevant product, Via the functionality used for import of credit transfers and direct debits, as well as for import of counterparties or account nicknames (own account names) in the UTILITIES section. In case of an import through the screen of a selected product, i.e. SEPA credit transfer, go to the SEPA credit transfer functionality and select the ENTER TRANSACTION tab.

7 7 of 39 After clicking on the CREATE ORDER IMPORTING FILE button you will be redirected to the UPLOAD FLOWS functionality with a preselected product in the Replace values and apply automatic corrections option. The second option is to navigate through the section UTILITIES, where you select the Upload flows functionality, by which you will be redirected to the Upload flows introduction page.

8 8 of 39 In the Upload flows section select CREATE ORDER IMPORTING FILE. By choosing this option you will be redirected to the page for the import of files with credit transfers or direct debit without a defined product.

9 9 of 39 The following procedure is the same for both import options. Select the import file by clicking on the BROWSE button. A pop-up window opens where you can search for the file from your computer. After selecting the file you can choose from the following options, which will affect the imported file and its appearance in InBiz. Check flow: by selecting this option the file is checked for consistency, but not imported, Upload editable flows: by selecting this option the file is imported in editable mode, which means that it is possible to edit the after import created orders in InBiz and see transaction details in the order, Upload non-editable flows: by selecting this option the file is imported in a non-editable mode, which means that it is not possible to edit the after import created ordersin InBiz and no transactions details are visible except for the file header, Maintain original file: by selecting this option all prefilled values are preserved and no automatic corrections are applied, Replace values and apply automatic corrections: by selecting this option automatic corrections will be applied, and the following values can be replaced: o Order reference, o Urgency, o Account, from which the transfers will be executed, o Value date, The Replace values and apply automatic corrections option also contains other fields, which have only informative and/or supportive character for file import: Product: in this field, just for reference, select to which product the file belongs to. In case you select the SEPA credit transfer option, a field Child product will appear where you can choose either SEPA credit transfer or SEPA salary payments, Company: in this field select the company to which the file belongs to, which will filter the options in the field Account to only those of the selected company, Import type: in this field select to which product the file belongs to. Select either SEPA credit transfer or SEPA direct debit. This field is mandatory in case you are importing files in old (legacy) formats and it is not clear to which product it refers to. After importing, the file is split up to individual payment orders based on aggregation criteria, defined for each product separately. After importing, you can see the import outcome on the introduction page of the Upload flows functionality either with the result OK in case of a successful import or with the result KO in case of a failed import.

10 4. HOW DO I ENTER ONE SEPA CREDIT TRANSFER? 10 of 39 You have an option to enter one SEPA credit transfer through the SEPA credit transfer functionality in the section PAYMENTS in the left menu. After selecting the SEPA credit transfer functionality you will be redirected to the ENTER TRANSACTION tab, where the option NEW TRANSACTION must be selected. On the enter new transaction screen all mandatory fields necessary for successful saving and processing of the transaction must be filled out. The mandatory fields are marked with an asterisk. It is also possible to fill out the optional fields. For E2E reference and Slovak symbols you have an option to fill out either one. Filled out Slovak symbols are converted to E2E field. However, when accessing the transaction details the Slovak symbols are always displayed in the Slovak symbols fields. By clicking on the ULTIMATE DEBTOR or OTHER DETAILS button, additional fields serving for providing of additional details of the transaction will appear. By clicking on the SEARCH COUNTERPARTY button a window serving for the search of counterparties saved in InBiz for the specified account will appear.

11 11 of 39 You have several options to save a SEPA credit transfer: CONFIRM AND CONTINUE: The SEPA credit transfer is saved, while you remain on the enter new transaction screen with a prefilled debtor account, CONFIRM AND EXIT: The SEPA credit transfer is saved, while you are redirected to the ENTER TRANSACTION tab with the list of entered transactions displayed, CONFIRM AND AUTHORIZE: The SEPA credit transfer is saved, while you are redirected to the authorization screen, where the order with the just entered transaction is ready to be authorized.

12 5. HOW DO I AUTHORIZE TRANSACTION / ORDER? 12 of 39 Order or a selected transaction can be authorized in the separate TO BE AUTHORIZED tab, which is included in every functionality for which an authorization is possible. It is possible to authorize an order or a transaction in the following products. SEPA credit transfer, Non SEPA credit transfer, SEPA direct debit, Standing order, Automatic transfer. The TO BE AUTHORIZED tab contains an overview of all orders and transactions waiting for your authorization. In this tab you cannot see orders and transactions waiting for authorization to which you have no rights, i.e. you are not allowed to authorize them. You are still able to view such orders and transactions in the ALL NOT SENT PAYMENTS tab. You have an option to authorize the order either by selecting one or more orders and pressing the button AUTHORIZE or by accessing the detail of an order by clicking on the link in the AMOUNT column and then clicking on the AUTHORIZE button.

13 13 of 39 It is not possible to authorize a single transaction, you need to authorize the entire order which contains the transaction.

14 14 of 39 By clicking on the AUTHORIZE button you will be redirected to the screen with the authorization section, where you need to enter the security credentials and confirm the authorization. In case you are authorizing exactly one order, you have an option to send this order directly to bank for processing. In case of multiple order authorization you will be redirected to the screen with a list of correctly authorized orders.

15 15 of HOW DO I DOWNLOAD DATA STATEMENTS? It is possible to download the current account statement in two ways, either directly through the Current accounts functionality or through the Download file functionality by selecting the current account statements out of all files sent from the bank and received by InBiz. The first way is to open the Current accounts functionality in the ACCOUNT DETAILS left menu option and in the ACCOUNT STATEMENTS tab search for the data statements for download. By clicking on the EXPORT DATA button the selected statements are exported.

16 16 of 39 After clicking on the EXPORT DATA button you can choose from several export options: Compress or not to compress the zip file, Maintain the original or convert to other format, Group or not to group statements to one file. The statements can be downloaded in several formats: XML CAMT.053 or VUB format, GPC, CDF, MT940. After the confirmation of the data statement export, the statement is available to you for download in the Booked files functionality in the UTILITIES section.

17 17 of 39 The second option for downloading a data statement is to go through the UTILITIES section to the Download file functionality, where it is possible to search among the files received from the bank. Using the Download file functionality, you need to at least select the option Current account EOD and click on SEARCH in order to display all current account statements matching the selected criteria. The list of all files matching the selected criteria will be displayed in the search result. You have the option either to directly download exactly one statement by clicking on the DOWNLOAD button in the matching line of the result list, or to download one zip format file by clicking on the DOWNLOAD button below the list of the searched files. After clicking on the DOWNLOAD button a download option window will be displayed same as in case of downloading statements directly through the Current accounts functionality. You have the option to download the statement in the same formats as in case of downloading through the Current accounts functionality.

18 7. HOW DO I SET UP A NOTIFICATION FOR CARD MOVEMENT? 18 of 39 You can set up a card notification using the Card management functionality, which you can find in the left menu in the section CARDS. Search and select the card for which you want to set up a notification. By clicking on the NOTIFICATION SETUP button a new screen appears with a list of existing notification criteria on which you have the option to set up notifications either to a phone number or to an address.

19 19 of 39 On the notification setup screen you have the option to set up the following notifications: ADD PHONE NUMBER the button for phone number notification setup is available if you have the Authorization right and no SMS notification is set up yet, ADD ADDRESS the button for address notification is available, if you have the Authorization right and the number of already setup notifications is less than 20. For setting up of phone number notification click on the ADD PHONE NUMBER button. A window Edit phone number will be displayed. On this screen it is necessary to fill out the following mandatory fields: Phone number the number to which the notification should be sent, Send SMS from/send SMS until specification of the time interval, during which the sending of notifications is requested, Language Language, in which the notification text will be sent. Besides the mandatory settings, you also have the option to set up the minimum value of the transaction for which the notifications should be sent in the field Debit transaction from.

20 20 of 39 After filling out all of the mandatory fields click on the CONFIRM button and authorize the notification settings by inputting the security credentials. In case of notification settings click on the ADD ADDRESS button a screen Edit address will be displayed. On this screen it is necessary to fill out the following mandatory fields: address address, to which the notification should be sent, Encryption information, whether the notification should be sent encrypted, Password/Retype password mandatory fields in case the encryption is requested, Language Language, in which the notification text will be sent. Besides the mandatory settings, in the field Debit transaction from you also have the option to set up the minimum value of transaction for which the notifications should be sent After filling out all of the mandatory fields click on the CONFIRM button and authorize the notification settings by inputting the security credentials.

21 21 of IS IT POSSIBLE TO CHANGE A LIMIT ON THE CARD IN INBIZ? To change a limit on the card is possible via the Card management functionality in the section CARDS. To change limit it is first necessary to search and select the card for which you wish to change the limit. On the list of the displayed cards select the card for which you wish to change the limit and click on the CHANGE LIMIT button. This will open a new window with basic card information and with the option to change one or more limits of a credit or debit card. Select the limit you wish to change and fill out the new requested limit.

22 22 of 39 Different rules exist for the limit change of credit and debit cards. Further information as well as the minimum/maximum allowed limits can be found in SUPPORT Online help Cards Card management Change limit. After filling out the requested limit values, click on the CONFIRM button and authorize the new limits by inputting the security credentials.

23 23 of WHAT ARE ADVICES AND WHERE TO DOWNLOAD THEM? Advices serve for providing information about processed non SEPA credit transfers, their rejections and fees. Advices are available in the Advices functionality, which you can find in the left menu in the section MONITOR, and can be used to search, display and export advices. To download advices it is first necessary to search for received advices using the provided search criteria. On the list of advices select the advices which you wish to download and click on EXPORT TO XML in case you wish to export advices in the XML format, CREATE PDF in case you wish to download advices in the PDF format, or CREATE XLS in case you wish to download advices in the XLS format. The generated documents (PDF/XLS/XML) are available for download in the UTILITIES Booked files tab.

24 10. HOW DO I REVOKE ONE WAITING TRANSACTION? 24 of 39 You can revoke a transaction using the Waiting transactions functionality in the section MONITOR. In the WAITING PAYMENTS tab select one or more accounts for which you wish to display waiting transactions and click on the SEARCH button. After clicking on the SEARCH button, a list of waiting transactions for the selected accounts will be displayed. Select the transaction which you wish to revoke and click on the REVOKE button.

25 25 of 39 After clicking on the REVOKE button it is necessary to confirm the revocation by entering the security credentials. In the REVOCATION HISTORY tab you have the option to see the revocation outcome and if the revocation was successful or unsuccessful. In case the revocation request was not yet processed by the bank, it will not be displayed in the revocation history. The processing of the revocation request may take from several seconds up to dozens of minutes.

26 26 of HOW DO I CREATE NEW SDD AUTHORIZATION? You have the option to create a new SEPA Direct Debit authorization in the SDD AUTHORIZATION tab accessible via the SDD debtor functionality in the section SEPA DIRECT DEBIT. A new SDD authorization will be created by clicking on the NEW MANDATE button. A screen for the input of authorization appears where it is necessary to fill out the mandatory fields: Debtor account (the client account, from which the SDD can be realized), SDD Type (B2B or CORE), CID (unique receiver identifier), Mandate reference, Mandate signature date. You can limit the SDD authorization using the following parameters: Limit incoming SDD over the stated limit will be rejected. Number of collections in period each SDD above the set parameter in the selected period will be rejected, Recurrency period - interval which is applied when checking the number of allowed collections in a period.

27 27 of 39 After filling out the parameters save the SDD authorization by clicking on the CONFIRM button. An authorization window appears where it is necessary to authorize the operation by entering the security credentials.

28 28 of HOW DO I CREATE ONE NEW COUNTERPARTY? You can create one new counterparty using the Counterparty archive functionality located in the section UTILITIES. On the Counterparty archive screen click on the NEW COUNTERPARTY button.

29 29 of 39 Clicking on the NEW COUNTERPARTY button, a screen for the input of counterparty name and counterparty type is displayed. Counterparty type can either be a natural person or a legal person. After filling out the requested information click on the CONTINUE button. In case you have stated a name of an already existing counterparty a window with a notification about this issue will appear. In such case you can either choose the option to create a new counterparty with the same name or edit an already existing counterparty. Confirm the selection by clicking on the CONFIRM button. After the confirmation, a screen appears where it is necessary to fill out the following information about the new counterparty. Address and contact details this information is mandatory only in case the non SEPA credit transfer was assigned to the counterparty. Links in this section you can choose if the new counterparty should be linked to all companies for which you are authorized or just to individual companies from the list. In this section it is also necessary to specify if the counterparty is a Creditor or a Debtor and for which types of transactions should the counterparty be available.

30 30 of 39 By clicking on the CONTINUE button new sections Bank coordinate and Associated products appear on the same screen, under the already displayed content. In the Bank coordinate section it is possible to simply assign IBAN, account number and other bank coordinates to the connected products. This can be done by selecting the relevant products and clicking on LINK TO SELECTED PRODUCTS. The section Associated products contains a list of all possible combinations of products and companies based on the options in the Links section.

31 13. WHAT IS DOWNLOAD FILE AND WHAT DO I FIND THERE? 31 of 39 Download file is a functionality which enables you to download files containing statements (current account, term deposit, loan), bank responses to transactions entered in InBiz (SEPA credit transfers, Non SEPA credit transfers, SEPA direct debits) and the loan report. To display the files received for download contained in this product you need to click on the SEARCH button. Files are available up to 13 months into the past.

32 32 of 39 The column FILE NAME in the list of the files received from the bank contains names of individual files which are set up using the following format: Current accounts, Loan account, and term deposit statements the name is composed by connecting the account number, statement date, and system generated identifier, Credit transfer and direct debit outcomes the name is composed by connecting the processing status, Transaction ID, Original Channel ID, and system generated identifier, Limit overview the name is composed by connecting the organizational ICO/Identification number, statement date, and system generated identifier. By clicking on the link in the column FILE NAME you have the option to display a detail of the selected received file.

33 33 of 39 By clicking on the DOWNLOAD button either in the detail of the received file or on the list of received files you will have the option to request the download of this file with the following preferences: Compression the option to choose whether the file downloads in the original format or compressed in a.zip file, Conversion In case of a statement there is an option to convert the original file from original format (XML camt.053) to one of the formats GPC, CDF, or XML (VUB native). After the options confirmation the file will be prepared in the background and you will be notified about its processing by a pop-up notification. The processed file will be ready for download in the UTILITIES Download file tab.

34 14. WHERE DO I FIND MY SETTINGS, RIGHTS, AND HOW DO I CHANGE PASSWORD? 34 of 39 Various settings, status of authorizations and password change are in the section PROFILE located on right in the top menu. This section contains information about settings of the currently logged in user as well as the company profile. In case you have the role of Master User, you can also view the User management tab, serving for the management of user rights to products, the Portal product management tab serving for the setup of company rights to products, as well as the Authorization rules tab, serving for an overview of the authorization rules set up for the company and the users. Individual setting are visible in the MY PROFILE tab together with your basic information, contact details, defined activated companies, restrictions, as well as role definition and language. By clicking on the EDIT button in the MY PROFILE tab you have the option to edit some of the details such as telephone number, address, date and time format.

35 35 of 39 You are able to change password by clicking on the CHANGE PIN button, which will display a window where it is necessary to enter the current password and the new password. Subsequently you need to authorize the change by entering security credentials.

36 15. HOW DO I DOWNLOAD A CERTIFICATE? 36 of 39 You can download a certificate via the BancaIdentity portal. You can get to BancaIdentity by clicking on the BancaIdentity logo on the InBiz introductory site or by navigating to To log in to the BancaIdentity portal you need to input credentials received from the bank in the CF CRP tab: TAX CODE/PERSONAL NUMBER, CONTRACT BI (Agreement number), CRP CODE. After logging in to the portal it is necessary to select Enrollment/Check Certificates and continue as instructed, including entering the PIN to the USB key. During the certificate generation the USB key must not be disconnected from the computer.

37 16. WHAT ARE THE MINIMUM TECHNICAL PARAMETERS OF MY COMPUTER? 37 of 39 The minimum technical parameters of your computer are defined on the website The following are the officially supported internet browsers and operating systems: BROWSER VERSION WINDOWS XP WINDOWS 7 WINDOWS 8 WINDOWS 8.1 OS X 10.9 MAVERICKS OSX YOSEMITE LINUX UBUNTU 14.0 INTERNET EXPLORER 8.0 X INTERNET EXPLORER 9.0 X INTERNET EXPLORER 10.0 X X X INTERNET EXPLORER 11.0 X X X Firefox 28 and higher X X X X X Chrome 35 and higher X X X X X Safari X X X Safari X

38 17. ONLINE HELP IMPORTANT LINKS AND CONTACTS 38 of 39 Instructions/help for the page you are currently navigating can be displayed anytime by clicking on Online help in the upper right part of the screen. By clicking on the link a new screen with a detailed specification of InBiz and its parts appears. Online help takes into account which page you are currently navigating. If you are currently in the Payments section, the Online help will open directly in the section Credit transfer.

39 39 of 39 In case you need more information there are video manuals and other information available on You also have the option to fill out the contact form on the same website or to visit any of the VÚB Bank branches and ask for advice or help. In case you are in need of, or you are interested in more information, the basic telephone contacts (local call price) or (worldwide), where our operators will gladly help you, are available in the left menu. We wish you many successful transactions via our InBiz service.