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1 Monday, February 5, 2018 Retired Global Pay Self Service Step 1 Introduction... 2 Step 2 Introduction, continued... 3 Step 3 Enter User ID... 4 Step 4 Enter Password... 5 Step 5 Sign in... 6 Step 6 Acknowledge Use Warning... 7 Step 7 Select the Change My Password link... 8 Step 8 Enter Current Password... 9 Step 9 Enter New Password Step 10 Confirm New Password Step 11 Select Security Question Step 12 Select Security Question, continued Step 13 Enter Security Question Answer Step 14 Update Address Step 15 Update Address, continued Step 16 Save Your Changes Step 17 Save Your Changes, continued Step 18 Save Complete Step 19 Return to the Self Service menu Step 20 Exit System Commanding Officer (ras) U. S. Coast Guard Pay & Personnel Center 444 SE Quincy St Topeka, KS ppc-dg-ras@uscg.mil PPC-USCG ( ) Retired Global Pay System Link: Page 1 of 21

2 Step 1 Introduction System Requirements: A PC or MAC desktop or laptop computer. Tablets and mobile phones are not supported. An Internet web browser must be installed. The web browser must be the most current, up-to-date, version available for your operating system. Current versions of the following web browsers are known to work well with Direct Access: Chrome, Microsoft Edge, Firefox, and Internet Explorer. Adobe Acrobat Reader must be installed in order to view payslips, tax forms, and other files generated in portable document format (PDF). Visit to download and install Acrobat Reader. The program is free. Pop-Up blockers must be disabled in order to view payslips and tax forms. Follow the instruction for your installed web browser to disable the Pop-Up blocker. This presentation demonstrates the procedure for changing your password and address in Retiree & Annuitant Self Service. The procedure for setting up a security question is also demonstrated. Page 2 of 21

3 Step 2 Introduction, continued It is important to setup the security question and answer along with adding your address. If you happen to forget your password you can use the "Forgot My Password" link on the login page to have the system send you a new password. You'll have to provide the exact same answer to the security question and have access to the account for the address you entered in the setup process. Page 3 of 21

4 Step 3 Enter User ID Enter your user ID. This is the same as your Employee ID number, which can be found on your Retiree/Annuitant Pay Slip. Page 4 of 21

5 Step 4 Enter Password Reminder: PASSWORDS ARE CASE SENSITIVE! Enter your password Your default password will be setup for you initially. You will be prompted to change it upon login. The formula for your default password follows: CG + last 4 of your four digit birth year. For example, if the last 4 digits of your SSN are 1234 and you were born in 1956, your default password is CG1234@1956. The password is case sensitive, so be sure to capitalize the CG when you type it in. Page 5 of 21

6 Step 5 Sign in Click the Sign In button Page 6 of 21

7 Step 6 Acknowledge Use Warning Click the OK button Page 7 of 21

8 Step 7 Select the Change My Password link The Your Password has expired page appears Select the Click here to change your password link Page 8 of 21

9 Step 8 Enter Current Password The Change My Password page appears Enter your Current Password (the one you just signed in with) Page 9 of 21

10 Step 9 Enter New Password 15 Please make note of the new password you create. Remember, passwords are case sensitive! Enter a New Password following these rules: 1) Global Pay passwords must: a) Be between 15 and 32 characters long: b) Include at least 1 number, and c) Have at least 1 special character. For # $ % & * ( ) - + \ [ { ] } ; : /?. 2) Passwords are case sensitive. You should use both lowercase and capital letters in your password. 3) Your password cannot be the same as your User ID. 4) Don t use passwords that are based on personal or any other type of information that can be easily accessed or guessed such as your address or children s names. Page 10 of 21

11 Step 10 Confirm New Password Please make note of the new password you create. Remember, passwords are case sensitive! Select the *Confirm Password box and reenter the new password. Page 11 of 21

12 Step 11 Select Security Question Select the drop down list Page 12 of 21

13 Step 12 Select Security Question, continued Select a Question from the list Page 13 of 21

14 Step 13 Enter Security Question Answer Enter your Answer for the security question. Page 14 of 21

15 Step 14 Update Address Select the Address box Page 15 of 21

16 Step 15 Update Address, continued Enter your address. Page 16 of 21

17 Step 16 Save Your Changes Click the Change Password button Page 17 of 21

18 Step 17 Save Your Changes, continued The "Processing" message will appear. Page 18 of 21

19 Step 18 Save Complete Click the OK button Page 19 of 21

20 Step 19 Return to the Self Service menu The Self Service content page appears. You can select another menu item or Sign Out of the system. Select the Sign out link Page 20 of 21

21 Step 20 Exit System The Oracle PeopleSoft Enterprise 8 Sign-in page appears Page 21 of 21