How A Cloud-Based Mobile Device Lab Accelerates Time To Market And ROI
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1 Co-Webinar: How A Cloud-Based Mobile Device Lab Accelerates Time To Market And ROI August 2016
2 Speakers Guy Arieli CTO, Experitest Sai Chintala SVP & Global Head Solutions Group, Cigniti 2
3 AGENDA Enterprise s Mobile QA Strategy Goals and Challenges How a Mobile Device Lab Meets These Goals Cigniti s Mobile Device Lab Powered by SeeTestCloud - Demo Case study Major US Airlines Q&A 5 Min 10 Min 20 Min 20 Min 5 Min 3
4 Why your Enterprise Should Already Have a Mobile QA Strategy By 2019, the average update cycle for internally developed mobile apps will be less than four weeks, Gartner, Market Guide for Mobile App Test Automation Tools, % of consumers have abandoned a transaction or not made an intended purchase because of a poor service experience. American Express Survey Projected number of apps downloads in 2017: ~269 Billion Number of global users (millions) % browser Facebook 19% Messaging/Social 12% YouTube 3% 90% of time on mobile is spent in apps Desktop Mobile Chrome 4% Safari 6% 3 Hours 40 Minutes Entertainment 17% Others 10% News 2% Gaming 15% Productivity 4% Utilities 8% 4
5 Mobile Applications Spread and QA Challenges M o b i l e A p p l i c a t i o n s S p r e a d Multimedia Video/Audio Players Streaming Players Graphical Viewers Presentation Viewers Productivity Calendars Calculators Dairy Banking/Finance Directory Services Challenges Dynamic OEM, Devices and OS combinations Large number of network and carrier combinations Travel Flight/Train Bookings Hotels & Vacation Apps Travel Organizers Trip Planners Travel Guides Utilities File Manager Call Manager Address Book Manager Communication Clients IM Clients Browser Apps Social Network Apps Constant additions of new combinations Complex functional and non-functional testing requirements Need for access from various geographies Niche skills Mobile DevOps & Mobile QE High cost of maintaining devices Short QA cycles
6 Today s Enterprise Mobile QA Goals Quick go-to-market Strict security guidelines Flawless functionality and performance Scalability Quicker ROI 6
7 Today s Enterprise Mobile QA Goals Quick go-to-market 7
8 Mobile Device Lab Ensures Quick Go-to-market Creating 24/7 continuous integration testing environment Enabling a unified environment for all DevOps teams 8
9 Today s Enterprise Mobile QA Goals Strict security guidelines 9
10 Mobile Device Lab Meets Enterprises Strict Security Guidelines Hosted lab Supports the upmost security requirements SSL Admin capabilities allow to set different security policies per project Devices are not connected to the tester s local USB port Devices are centralize in a demilitarized network area (DMZ) Onsite lab - Resides inside the company s VPN ensuring top security 10
11 Today s Enterprise Mobile QA Goals Flawless functionality and performance 11
12 Mobile Device Lab Maximizes Test Coverage And Minimizes Risks Enables testing on huge matrix of devices, OS s, versions and screen resolutions. Enables testing on varying Network condition, carriers and servers Android 45% Others 45% Samsung 22% Mobile OS US Market Share ios 18% Market Share of Device, 2015 Apple 16% Windows 1% BlackBerry 0% Others 0% Xiaomi 5% Lenova 5% Huawei 7% 12
13 Today s Enterprise Mobile QA Goals Scalability 13
14 Mobile Device Lab Enables an Enterprise to Scale Up Quickly Standard HW Street-level devices ROI Increase SW only solution Project management capabilities Easy assignment of users and devices 14
15 Today s Enterprise Mobile QA Goals Quicker ROI 15
16 Mobile Device Lab Ensures Quick ROI 24/7 automation testing- high utilization of devices Reduce devices procurement and maintenance costs Enablement of offshore model 16
17 SeeTestCloud Deployment Example 17
18 Demo Cigniti s Mobile Device Lab Powered By SeeTestCloud 18
19 19
20 Choose your own Mobile Device Lab Type 1 2 Onsite mobile device lab: Devices and machines are procured and maintained by the customer Lab Resides within the company s VPN for maximum security No 3 rd party dependencies Hosted mobile device lab: Hosted by a service provider End-to-end solution Avoid procurement and maintenance of large device repositories onsite Get a quick access to a dedicated device in a secured environment 20
21 On-Premise Cloud Enabled Lab Setup Secured location behind firewall with remote access to Customer and Cigniti Project Team team 24X7 across geographies Discovery Infrastructure Enablement Cloud Enablement Mobile from various Manufacturers Applications to connect to the Lab Devices/ OEMs/ platforms Internet Switches/ Routers System Requirements Cloud Server enablement Enablement of Device Host Machine QA Team Secured Private Cloud (On Premise) Web based portal to access and manage devices Schedule device reservation Select test suite Select device Select operating system Select test environment 21
22 Key Highlights Mobile Device Lab powered by SeeTestCloud Client Access to Cigniti Mobile Device Lab Secured VPN Tunnel Remote Lab 1 Cigniti Dallas Office Lab equipped with US carriers such as AT&T, Verizon and Sprint Testing Focus LAN Internal - Employee Facing Apps External Customer Facing Apps Internal APIs /Middleware Testing End to End testing and Automation SeeTest Cloud Secured VPN Tunnel Remote Lab 2 Cigniti Hyderabad Office On Demand Deployment Standard server that resides in the customer s VPN Using the organization mobile devices One click installation Test Automation with CI Text Object and Native Object Identification Plug-in to existing testing frameworks Image/Icon Object Identification Manual Testing Gesture Support for Swipe, Drag & Drop, Long click, Zoom, Shake, Pinch Supports full device inventory management, scheduling and enforcement Device Management Device selection options including device filter by: Device model, Mobile OS type, SW version, Tablet/Phone Reserve required devices immediate use or future scheduling 22 Project Management Create projects for each group of testers and assign devices and application to it User Management Manage users accounts Manage user s abilities Enforce device usage and remote access based on user class Application Management Use one or several central ios Provision Profile Performance of actions on applications such as importing, installing, removing and downloading applications Agent Management Define hosting machines to which devices are connected Up to 15 devices per Host Machine Connect unlimited Host Machines to the server
23 Case Study The World's Largest Low Cost Airline 23
24 Client Overview & Their Before State About Client Client is a major U.S. airline and the world's largest low cost carrier, headquartered in Dallas, Texas. The airline operates more than 3,900 flights per day and carries the most domestic passengers of any U.S. airline. Key Challenges Below is a brief description of the client s before state and some of the challenges that they faced before partnering with Cigniti: 24
25 Cigniti s Mobile Solution Components & Value Delivered Solution Components Mobile Device Lab Setup and MaintenanceCloud Enabled) Mobile Security Testing Mobile Performance Testing BDD Automation Framework integrated with Device Cloud and CI enabled Certified mobile test experts across ios, Android and Windows platforms Enablement of parallel execution Value Delivered 24/7 availability of dedicated cloud enabled mobile lab(access to both Onshore & Offshore) Early Performance and Security Testing for reducing testing efforts Mobile Test Automation & Framework Development Establishing Metrics and Measurement Framework Secured access to mobile labs Robust common framework for native & mobile apps supporting multiple operating systems Network Virtualization over cloud 25
26 26 Q&A
27 Thank You!
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