IBM United States Software Announcement , dated January 25, 2011

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1 IBM United States Software Announcement , dated January 25, 2011 IBM Content Manager OnDemand for z/os, V8.5 includes revised licensing for server components and optional features, and adds reporting, analysis, indexing, and security capabilities Table of contents 1 Overview 5 Technical information 2 Key prerequisites 7 Ordering information 2 Planned availability date 14 Terms and conditions 2 Description 16 Prices 3 Program number 17 Order now 5 Publications 18 Corrections At a glance IBM Content Manager OnDemand for z/os, V8.5 incorporates: Enhanced reporting and analysis that provides simplified management of the OnDemand system Indexing enhancements for AFP TM and PDF data for improved productivity Improved multiple concurrent languages support Expanded security capabilities to enable you to better comply with your corporate security Extended Object Access Method (OAM) interface for better flexibility and responsiveness Administer OnDemand Distribution Facility (ODF) from the OnDemand Windows Administrator For ordering, contact Your IBM representative or an IBM Business Partner. For more information contact the Americas Call Centers at 800-IBM-CALL ( ). Reference: LE001 Overview IBM Content Manager OnDemand for z/os, V8.5 adds enhanced reporting, analysis, indexing and security capabilities that include: Enhanced reporting and analysis for improved management of the OnDemand system Improved productivity with indexing enhancements for AFP and PDF data Expanded security capabilities to enable you to better comply with your corporate security requirements Support for Secure Socket Layer (SSL) data transmission Support for SSL communication with Lightweight Directory Access Protocol (LDAP) Enhanced password support (FIPS 140-2) IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 1

2 Expanded support for multiple concurrent languages including multiple language folder field names and Unicode enhancements Support for multiple IBM Tivoli Storage Manager (TSM) servers Support for DECFLOAT data type in DB2 Extend Object Access Method (OAM) repository interface for better flexibility and responsiveness Enhancements for ease of installation Administer OnDemand Distribution Facility (ODF) from the OnDemand Windows Administrator. Administrators can define and maintain metadata definitions that control ODF processing using the Graphical User Interface Administrative Client. Key prerequisites For details, refer to the Hardware requirements and Software requirements sections. In addition to Content Manager OnDemand z/os server licenses, you must obtain an appropriate number and type (Authorized, Employee, and External) of user licenses from Passport Advantage. Prior to Content Manager OnDemand z/os V8.5. AFP Conversion and Indexing Facility (ACIF) has always shipped automatically with Content Manager OnDemand for z/os. With V8.5, you must now explicitly order ACIF using information available in the Ordering information section. ACIF continues to be available at no additional charge. Planned availability date January 28, 2011 Description New in IBM Content Manager OnDemand for z/os, V8.5 Enhanced reporting and analysis for improved management of the OnDemand system The enhanced reporting command produces a report for a 24 hour period. The report is output in two files, each of which is optional. The first file is the raw data extracted from the OnDemand System Log and formatted as XML. The second file is a summary derived from the raw data. The report covers three sets of operations of the system, logins, loads, and query and retrieves. Each operational set is broken down further into operations by a user or host, operational counts, and hourly time periods when the operations occurred. The summary data is designed to help you plan system activities, illuminate peak usage, and watch for usage irregularities. Enhanced security capabilities to enable you to better comply with your corporate security requirements Support for Secure Socket Layer (SSL) data transmission Support for SSL communication with Lightweight Directory Access Protocol (LDAP) Enhanced password support (FIPS 140-2) Support for multiple Tivoli Storage Manager (TSM) servers. Indexing enhancements for AFP and PDF data to provide improved indexing productivity Support for indexing PDF metadata IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 2

3 Implements the AFP Download Plus Receiver interface into OnDemand Expanded support for multiple concurrent languages including multiple language folder field names and Unicode enhancements. Support for DECFLOAT datatype in DB2. Improved batch administration (ARSXML) capabilities and performance enhancements Administer the OnDemand Distribution Facility (ODF) from the OnDemand Windows Administrator instead of the separate CICS administrator for ODF. The OnDemand Advanced Function Presentation Transformations for z/os (formerly called AFP2WEB) optional feature now includes a LINE2PDF transform capability in addition to the previously available AFP2HTML and AFP2PDF transform capabilities. As previously documented in the OnDemand readme files, the OnDemand Web Administrator (ODWA) is removed in V8.5. You can use the OnDemand Windows Administrator, which offers additional functionality to ODWA. Additional information can be found at Accessibility by people with disabilities A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM website IBM Content Manager OnDemand is capable, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. Note that IBM assumes that Section 508 applies only to normal and routine end-user operations, and not to setup and service functions. A US Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM website Section 508 of the U.S. Rehabilitation Act IBM Content Manager OnDemand for z/os is capable as of January 25, 2011, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested on the following website Program number Program Program number VRM name 5697-N93 V8.5.0 IBM Content Manager OnDemand for z/os Product identification number Maintenance Subscription and Program PID number Support PID number IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 3

4 5697-N H80 IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 4

5 Offering Information Product information is available via the Offering Information website Publications The IBM Publications Center The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge. The following publications are available: Order Title number - IBM Content Manager OnDemand for z/os V8.5 Configuration Guide GC Introduction and Planning Guide GC Administration Guide SC Indexing Reference Guide SC Web Enablement Kit Installation Gide SC OnDemand Distribution Facility SC Publications are also available online in the information center The following publications are shipped with the program: GC License information GC License information Distribution Facility GC License information AFP Transformations GC Enhanced Retention License information GC PDF License information GI Content Manager OnDemand ODMP Base - PD GI Content Manager OnDemand Base Program Directory GI Content Manager OnDemand ODF - PD GI Program Directory GI Content Manager OnDemand PDF Indexer PD GI Enhanced Retention PD GI Program Directory Enhanced ACIF Technical information Specified operating environment Hardware requirements The exact configuration you need to support your environment with satisfactory response time will vary, depending on the size of the objects you are working with and other factors. Individual display response times vary depending on workstation speed, memory, size of objects, and network and server workload. The minimum recommended configurations that follow need to be evaluated and adjusted according to your unique requirements. Disk space recommendations are for the product installation and working space only. The actual hard disk space required IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 5

6 varies, depending upon your installation. The most current and complete information on hardware and software requirements for the IBM Content Manager portfolio, including additional server descriptions, is available in the support section at Information_Management/Content_Manager_OnDemand_for_z~OS Software requirements The most current and complete information on software requirements for the IBM Content Manager portfolio, including additional server descriptions, is available in the support section at The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language. Planning information Direct customer support Direct customer support is provided by IBM Operational Support Services - SoftwareXcel. This fee service enhances your productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services - SoftwareXcel helps answer questions pertaining to usage and suspected software defects for eligible products. Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU ( ). For technical support or assistance, contact your IBM representative or visit Packaging IBM Content Manager OnDemand for z/os, V8.5 includes: Content Manager OnDemand for z/os, V8.5 Content Manager OnDemand for z/os Server Content Manager OnDemand Client Content Manager OnDemand PDF Indexer for z/os Content Manager OnDemand for Advanced Function Presentation TM Transformations for z/os Content Manager OnDemand Report Distribution for z/os Content Manager OnDemand Enhanced Retention Management for z/os Software Services IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 6

7 To learn more about IBM Software Services or to contact a Software Services sales specialist, visit Ordering information Charge metric IBM Content Manager OnDemand for z/os, V8.5 package includes six chargeable units. Order one or more of the following to meet your requirements: Library Server - per establishment license. One license per customer. Object Server - per establishment license. One license per customer. PDF Indexer Feature - per establishment license. One license per customer. OnDemand Distribution Facility (ODF) - per establishment license. One license per customer. Enhanced Retention Manager - per establishment license. One license per customer. Advanced Function Presentation Transformations Transforms - per server license. One license per copy/install deployed. In addition to Content Manager OnDemand z/os Server Licenses, you must obtain an appropriate number and type (Authorized, Employee, and External) of user licenses from Passport Advantage. Explanation of terms Note: The following terms supersede and replace the previous license terms. Updated licensing terms are included in the program package. IBM Content Manager OnDemand z/os - Library Server Feature The Library Server Feature is a priced feature of IBM Content Manager OnDemand for z/os, V8.5. The Library Server Feature is included on the program media. You are not authorized to use the feature unless you first acquire a Proof of (PoE) for this feature. The Library Server feature is licensed per establishment. IBM Content Manager OnDemand z/os - Object Server Feature The Object Server Feature is a priced feature of Content Manager OnDemand for z/os, V8.5. The Object Server Feature is included on the program media. You are not authorized to use the feature unless you first acquire a PoE for this feature. The Object Server feature is licensed per establishment. Your license to IBM Content Manager OnDemand for z/os, V8.5 entitles you to install, from the program package, the program server and the IBM Information Integrator for Content program server on any combination of servers as required to support your licensed Authorized Users. You may install more than one instance of the program servers and IBM Information Integrator for Content program servers on one or more servers as is necessary to support up to the number of Authorized Users specified in the PoE. You may elect to have your Information Technology Services managed solely for your benefit by a third party; however, as the licensee, you remain responsible for compliance with all terms and conditions, including but not limited to, the acquisition and maintenance of a sufficient number of licenses as described in this License Information document. You may not assign, transfer, delegate, or sublicense any of your rights or obligations, in whole or in part, to such third party without the express written permission of IBM. You may not use the program or any component thereof to provide hosting services to third parties unless otherwise agreed to in writing by IBM. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 7

8 IBM Content Manager OnDemand z/os - Authorized User An Authorized User authorization must be obtained for each individual user accessing the program in any manner. Each Authorized User authorization is attributable to one and only one individual user, either within or outside your enterprise. An Authorized User authorization is required for each individual user who accesses the program or any component, application, feature, function, or capability thereof, either directly or indirectly, through any means on behalf of the user. Users require authorization for accessing content managed within, or distributed from the program server. Each Authorized User authorization entitles one individual user to establish one or more connections to any number of program servers across any of the supported platforms with the exception of IBM DB2 Content Manager OnDemand for z/os, which requires a separate server PoE. An Authorized User authorization may only be reassigned for the long-term replacement of personnel. The programs may be installed on one or more computers and accessed by multiple users, provided that an Authorized User authorization has been obtained for each individual user. Licenses for optional priced features IBM Content Manager OnDemand z/os - PDF Indexer Feature If you choose to install the IBM Content Manager OnDemand PDF Indexer Feature (the "PDF Indexer Feature"), you must acquire a PoE. Your license to the PDF Indexer Feature allows you to install and use the PDF Indexer Feature to support definition and capture of PDF data streams on one or more IBM DB2 Content Manager OnDemand Library Server. The PDF Indexer Feature is licensed per establishment. IBM Content Manager OnDemand z/os - OnDemand Distribution Facility (ODF) The ODF feature is a priced feature of Content Manager OnDemand for z/os, V8.5. One license to the Content Manager OnDemand Distribution Facility feature entitles you to install the program feature on one or more physical servers. The ODF Indexer Feature is licensed per establishment. Recipients of reports generated by the Content Manager OnDemand Distribution Facility do not need to be licensed as Authorized Users. IBM Content Manager OnDemand z/os - Enhanced Retention Manager The Enhanced Retention Manager feature is a priced feature of Content Manager OnDemand for z/os, V8.5. One license to the Content Manager OnDemand Enhanced Retention Manager feature entitles you to install the program feature on one or more physical servers. The Enhanced Retention Manager Feature is licensed per establishment. IBM Content Manager OnDemand z/os - Advanced Function Presentation Transformations The Advanced Function Presentation Transformations feature is a priced feature of Content Manager OnDemand for z/os, V8.5. One license to the Content Manager OnDemand Advanced Function Presentation Transformations feature entitles you to deploy one copy (or instance) of the program feature. If you wish to deploy additional copies (or instances), you must acquire additional PoE. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 8

9 Install Install is a unit of measure by which the program can be licensed. An install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. Licensee must obtain an entitlement for each install of the program. Server Server is a unit of measure by which the program can be licensed. A server is a physical computer that is comprised of processing units, memory, and input/output capabilities and that executes requested procedures, commands, or applications for one or more users or client devices. Where racks, blade enclosures, or other similar equipment is being employed, each separable physical device (for example, a blade or a rack-mounted device) that has the required components is considered itself a separate server. For the purpose of server-based licensing, Licensee must obtain entitlements for each server which is made available to the program, regardless of the number of processor cores or partitions in the server or the number of copies of the program on the server. Note: Some programs may require licenses for the program and what is being managed. In that case, the following applies. In addition to the entitlements required for the program directly, licensee must obtain entitlements for this program sufficient to cover the servers managed by the program. Some programs may be licensed on a managed basis only. In that case, the following applies. Instead of the entitlements required for the program directly, licensee must obtain entitlements for this program sufficient to cover the servers managed by program. Ordering z/os through the Internet ShopzSeries provides an easy way to plan and order your z/os ServerPac or CBPDO. It will analyze your current installation, determine the correct product migration, and present your new configuration based on z/os. Additional products can also be added to your order (including determination of whether all product requisites are satisfied). ShopzSeries is available in the U.S. and several countries in Europe. In countries where ShopzSeries is not available yet, contact your IBM representative (or IBM Business Partner) to handle your order via the traditional IBM ordering process. For more details and availability, visit the ShopzSeries Web site at Basic license To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW. Program name: IBM Content Manager OnDemand for z/os V8.5 Program PID: 5697-N93 IBM Content Manager OnDemand for z/os, V8.5 S014JP8 IBM Content Manager OnDemand Basic OTC, Per Server AFP Transforms S014J0P English 3480 Cartridge IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 9

10 S016C4R English 3590 Cartridge S016MNP IBM Content Manager OnDemand Basic OTC,Per Library Services Establishment - S0146NL English 3480 Cartridge S016C4F English 3590 Cartridge S016MNR IBM Content Manager OnDemand Basic OTC, Per Object Server Establishment - S0146NM ENGLISH 3480 Cartridge S016C4K ENGLISH 3590 Cartridge S016MNM IBM Content Manager OnDemand Basic OTC, Per OnDemand Distribution Facility Establishment S0146NN English 3480 Cartridge S016C4N English 3590 Cartridge S016MNS Enhanced Retention Manager Basic OTC,Per Establishment S015FFV ENGLISH 3480 Cartridge S016C4S ENGLISH 3590 Cartridge S016MNN PDF Indexer Per Establishment S0146NG English 3480 Cartridge S016C4C English 3590 Cartridge Enhanced ACIF S016NKC English 3590 Cartridge IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 10

11 Note: Table below only applies to AP/South and US. S016MNP IBM Content Manager OnDemand Basic OTC, Per Library Services Establishment S0146NV Korean 3480 Cartridge S016C4G Korean 3590 Cartridge S016MNR IBM Content Manager OnDemand Basic OTC,Per Object Server Establishment S0146NX Korean 3480 Cartridge S016C4J Korean 3590 Cartridge S016MNM IBM Content Manager OnDemand Per Establishment OnDemand Distribution Facility S0146P0 Korean 3480 Cartridge S016C4P Korean 3590 Cartridge S016MNS Enhanced Retention Manager Basic OTC, Per Establishment S015FFW Korean 3480 Cartridge S016C4T Korean 3590 Cartridge S016MNN PDF Indexer Basic OTC,Per Establishment S0146NS Korean 3480 Cartridge S016C4D Korean 3590 Cartridge Enhanced ACIF IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 11

12 S016NKF Korean 3590 Cartridge To order the SW Subscription and Annual Support, specify program number 5655-H80 and the feature number from the following table. The quantity of SW Subscription and Support licenses must be equal to the number of one-time charge (OTC) licenses ordered. S016MP0 IBM Content Manager Basic ASC, per Establishment OnDemand PDF Indexer No charge, decline S&S SW S&S S00WVTJ Japanese DBCS Hardcopy pub (Japan only) S00WVTH English Hardcopy pub S00WVTK Korean Hardcopy pub (AP/South only) S016MNX IBM Content Manager Basic ASC, per establishment OnDemand Distribution No charge, decline SW S&S Facility (ODF) S&S S00W2NF Japanese DBCS Hardcopy pub (Japan only) S00W2NC English Hardcopy pub S00W2ND Korean Hardcopy pub (AP/South only) S016MNV IBM Content Manager Basic ASC, per establishment OnDemand Library Server No charge, decline S&S SW S&S S00W2NB Japanese DBCS Hardcopy pub (Japan only) S00W2N8 English Hardcopy pub S00W2N9 Korean Hardcopy pub (AP/South only) S016MNW IBM Content Manager Basic ASC, per establishment OnDemand Object Server No charge, decline S&S SW S&S S00WVTR Japanese DBCS Hardcopy pub (Japan only) S00WVTP English Hardcopy pub IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 12

13 S00WVTS Korean Hardcopy pub (AP/South only) S014LJV IBM Content Manager Basic ASC, per server &S OnDemand AFP2 No charge, decline SW S&S Transforms S&S S014LJW ENGLISH Hardcopy pub S016MNZ IBM Content Manager Basic ASC, per establishment OnDemand -Enhanced No charge, decline SW S&S Retention Manager S&S S015H38 Japanese DBCS Hardcopy pub (Japan only) S015H37 English Hardcopy pub S015H39 Korean Hardcopy pub (AP/South only) Withdrawal of previous Passport Advantage part numbers The following IPLA software entitled entity numbers are being replaced or are obsolete as a result of this announcement. The effective withdrawal date is February 26, Orders for these part numbers will not be accepted after the stated effective date of withdrawal, nor will normal marketing activities or educational support be available unless previous agreement exists between the customer and IBM. With this announcement of Content Manager OnDemand for z/os, V8.5, certain server licenses are being withdrawn and replaced by establishment licenses. Only one establishment license is required per feature regardless of the number of server deployments. Customers with features licensed by server will be converted to the same features licensed by establishment at S&S renewal time. The AFP2WEB feature is being renamed Advanced Function Presentation Transformations. Customers will continue to require a license for each installed copy. Withdrawn from marketing information Program name/description Content Manager OnDemand Library Server Content Manager OnDemand Object Server Content Manager OnDemand ODF Content Manager OnDemand Enhanced Ret Mgr Content Manager OnDemand PDF Indexer supply features 5697N93 S0146N2 5697N93 S0146NH 5697N93 S0146NP 5697N93 S015FFZ 5697N93 S014JP7 Content Manager OnDemand Library Server S&S 5655H80 S00W2N5 Content Manager OnDemand Object Server S&S 5655H80 S00W2N3 Content Manager OnDemand Enhanced Ret Mgr S&S 5655H80 S015H3B Content Manager OnDemand Distribution Fac S&S 5655H80 S00W2N7 Content Manager OnDemand Web Enablement Kit S&S 5655H80 S00W2N4 Content Manager OnDemand PDF Indexer S&S 5655H80 S00W2N6 Content Manager OnDemand Web Enablement Kit S&S 5655H80 S00WVTF IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 13

14 New release information Program name/description Content Manager OnDemand Library Server Content Manager OnDemand Object Server Content Manager OnDemand ODF Content Manager OnDemand Enhanced Ret Mgr Content Manager OnDemand PDF Indexer supply features 5697N93 S016MNP 5697N93 S016MNR 5697N93 S016MNM 5697N93 S016MNS 5697N93 S016MNN Content Manager OnDemand Library Server S&S 5655H80 S016MNV Content Manager OnDemand Object Server S&S 5655H80 S016MNW Content Manager OnDemand Enhanced Ret Mgr S&S 5655H80 S016MNZ Content Manager OnDemand Distribution Fac S&S 5655H80 S016MNX Content Manager OnDemand PDF Indexer S&S 5655H80 S016MP0 Customized Offerings Product deliverables are shipped only via CBPDO, ServerPac, SystemPac. CBPDO and ServerPac are offered for Internet delivery in countries where ShopzSeries product ordering is available. Internet delivery reduces software delivery time and allows you to install software without the need to handle tapes. For more details on Internet delivery, refer to the ShopzSeries help information at You choose the delivery method when you order the software. IBM recommends Internet delivery. In addition to Internet and DVD, the supported tape delivery options for CBPDO, ServerPac, and SystemPac, include: Most products can be ordered in ServerPac and SystemPac the month following their availability on CBPDO. z/os can be ordered via all three offerings at general availability. Production of software product orders will begin on the planned general availability date. CBPDO shipments will begin one week after general availability. ServerPac shipments will begin two weeks after general availability SystemPac shipments will begin four weeks after general availability due to additional customization, and data input verification. Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance. Licensing IBM International Program License Agreement including the License Information document and Proof of (PoE) govern your use of the program. PoEs are required for all authorized use. Agreement for Acquisition of Software Maintenance The following agreement applies for Software Subscription and Support (Software Maintenance) and does not require customer signatures: IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 14

15 IBM Agreement for Acquisition of Software Maintenance (Z ) These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect. IBM System z Operational Support Services - SoftwareXcel is an option if you desire added services. License Information form number 5697-N93: IBM Content Manager OnDemand for z/os, V8.5 The program's License Information will be available for review on the IBM Software License Agreement website Limited warranty applies Yes Limited warranty IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program. IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period). Program support Enhanced support, called Subscription and Support, includes telephone assistance, as well as access to updates, releases, and versions of the program as long as support is in effect. You will be notified of discontinuance of support with 12 months' notice. Money-back guarantee If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund. For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 15

16 Other terms Volume orders (IVO) No IBM International Passport Advantage Agreement Passport Advantage applies No Software Subscription and Support (Software Maintenance) applies No. For operating system software, the revised IBM Operational Support Services - SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the Software Subscription and Support (Software Maintenance) offering. This will ensure total support coverage for your enterprise needs, including IBM and selected non-ibm products. For complete lists of products supported under both the current and revised offering, visit IBM Operational Support Services - SoftwareXcel Yes System i Software Maintenance applies No Variable charges apply No Educational allowance available Yes. A 15% education allowance applies to qualified education institution customers. Prices For additional information and current prices, contact your local IBM representative. Program name: IBM Content Manager OnDemand for z/os, V8.5 Program PID: 5697-N93 S014JP8 IBM Content Manager OnDemand Basic OTC, Per Server AFP Transforms S016MNP IBM Content Manager OnDemand Basic OTC, Per Library Services establishment S016MNR IBM Content Manager OnDemand Basic OTC, Per Object Server establishment top S016MNM IBM Content Manager OnDemand Basic OTC, Per OnDemand Distribution Facility establishment S016MNS IBM Content Manager OnDemand Basic OTC, Per Enhanced Retention Manager establishment IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 16

17 S016MNN IBM Content Manager OnDemand Basic OTC, Per PDF Indexer establishment Subscription and Support PID: 5655-H80 S014LJV S016MNV S016MNW S016MNX S016MNZ CMOD AFP Transforms S&S Basic ASC, per server S&S No Charge, Decline SW S&S CM OD Library Server S&S Basic ASC, per establishment S&S No Charge, Decline SW S&S CM OD Object Server S&S Basic ASC, per establishment S&S No Charge, Decline SW S&S OD Distribution Facility Basic ASC, per establishment S&S No Charge, Decline SW S&S OD Enhanced Ret Mgr S&S Basic ASC, per establishment S&S No Charge, Decline SW S&S S016MP0 PDF Indexer S&S Basic ASC, per establishment S&S No Charge, Decline SW S&S Order now To order, contact your local IBM representative or your IBM Business Partner. To identify your local IBM Business Partner or IBM representative, call 800- IBM-4YOU ( ). For more information, contact the Americas Call Centers. Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) For IBM representative: For IBM Business Partner: Mail: IBM Teleweb Customer Support ibm.com Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1 Reference: LE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date. Trademarks IBM, z/os, Windows, Tivoli, DB2, Passport Advantage, CICS, SystemPac, System z and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both. AFP and Advanced Function Presentation are trademarks of Ricoh Co., Ltd. in the United States, other countries, or both. Ricoh is a registered trademark of Ricoh Co., Ltd. and its affiliated companies. Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 17

18 IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at: For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page Corrections (Corrected on June 9, 2011) Changes made in the Ordering information section. (Corrected on March 11, 2011) Changes made in the Description, Hardware requirements, Software requirements, and Packaging sections. (Corrected on February 4, 2011) Changes made in the Hardware requirements and Software requirements sections. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 18

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