What s NEW in CruiseMatch?

Transcription

1 What s NEW in CruiseMatch? May 2011 Category Availability will now display per person pricing rather than total price per booking. New Category Availability action buttons: View Price Codes, Price Quote and Proceed to Staterooms will be introduced. Pricing Detail pop-up screens will now include the price code that has been applied, category and stateroom information. Payment Screen labels related to Credit Card payment have been altered for clarity. Group Reservations New Category Availability action buttons: View Price Codes and Proceed to Staterooms will be introduced. Payment Screen labels related to Credit Card payment have been altered for clarity.

2 April 2011 Our biggest change this month: The order for entering names has changed it will now be first name, last name. To make sure you don t forget we have put in default text to prompt you on our Guest Details page. We have also streamlined Guest Details entry by collapsing the gateway information for North American markets. The information may still be viewed by expanding the section. The orange countdown clock that tracks the time after holding a cabin has been eliminated. We will still track the time, and when it is almost up, you will get a single prompt asking if you need more time. It is now easier to check the previous or next sailing for category availability. Larger, more visible links have been added to the category page. We changed the text that advises you a confirmation has been successfully sent. Group Booking To keep things consistent, we also changed the order for entering names on a group booking so it will be the same as it is for individual reservations. Scroll down to see enhancements in previous releases December 2010 CruisingPower.com New navigation menus and headers Site is now centered on the page CruiseMatch is still the first item listed on the Booking Tools menu

3 Contextual help for CruiseMatch (Individuals and Groups) now appears when the mouse hovers over the item. No click required. Virtual Tours and Itinerary Maps have been removed (Individuals and Groups) Guest Details will no longer require a Y/N indicator for a loyalty number (Individuals and Groups) The field will be open for input at all times Adding Reservations to Group Screens used in Adding Reservations to Group cleaned up Pop-up windows can be moved on the screen by using click and dragging to a new position Sailing Block summary information now follows same format used for Individual bookings Category/Staterooms page has the same filters (Category/Deck/Connecting Staterooms) as Individual bookings Adding Reservations to Group (Continued) Allocated staterooms will now display the same details as staterooms from general availability The swap pop-up will no longer display if group still has GTY space. It will automatically make the exchange. The pop-up will only display if the stateroom must be exchanged for a different stateroom allocated to the group. Guest Details has been streamlined to match, combining the Dining and Reservation Level items into one field, collapsing non mandatory sections, and eliminating the passport information section. Guest Details will recalculate for transportation selection dynamically. The recalculate link has been removed as a result Guest Details Gateway subsection has been redesigned. Select the transportation. If there is a hotel associated to the gateway, it will display to the right. If multiple choices are available for the gateway, then a pop-up will prompt for a selection. A change link will display for modifications. Reservation Summary has been cleaned up, including improved edit links for the different subsections.

4 Confirmation page links have been updated and reorganized on the page to improve readability Confirmation button to Exit Group now releases lock on group as well as exiting group Payment Allocation Step 2 error messages resolved Request forms page now has a submit button and confirming pop-up. It will no longer be necessary to modify the booking to submit an or fax request. Request forms may now be requested where previously restricted close to sailing Cruise Documents - Bag Tag mailer special mailing address can be entered for booking within group Flight information for Cruise-Only transfers may now be entered when applicable Elimination of various error conditions

5 June 2010 CruisingPower.com Home Page The CruiseMatch Widget has moved from the right to the left of the CruisingPower.com home page, and has a different color scheme, although the content of the widget remains the same. With the new customizable home page, CruiseMatch is one of the applications that can be selected for display. Individual Reservation It will now be possible to retrieve bookings that have already sailed on a display only basis, up to 3 months beyond the sailing date, provided the reservation has not been archived. Scroll Down to review other recent enhancements

6 May 2010 Category Availability will now display an advisory to remind agencies that they hold group space on the selected sailing Partners are now able to modify the rate code on the booking without having to go through the entire shopping process again. To do this, display the Reservation Summary and click on the edit link next to the confirmed price code Group Reservations Retrieve Group Search will return more groups as the maximum possible results have been increased. Best search results are obtained when providing as much data as possible Tax display on Category Availability has been corrected Improvements have been made to Staterooms, Guest List, and Gateway selection to reduce errors encountered

7 April 2010 A message will now display in Category Availability to advise when there are restricted fares (Senior, Resident, etc ) available. To view them, choose the Shop and Compare Price Codes link The Add button on the hotel, transfer and bus pages has been enlarged On the confirmation page, there is a new link to Start a NEW reservation on this sailing. This will bring you to the category availability for the sailing that was just booked rather than having to shop for the sailing again Group Reservations Category pricing is linkable and will present the cruise price breakdown for the category selected Improvements have been made to Add Individual Reservation process to eliminate errors and allow smooth creation of new bookings within a group Corrected issue with cancellation of bookings within the group through CMO so they will not prevent the group from being retrieved at a later time

8 March 2010 Dashboard What s NEW - a list of new features - will be published in our CruiseMatch Updates section. Category Availability If you return to Category Availability after making a selection, you will now see your selected promo and LAF displayed side by side so you can see availability and compare the two. Staterooms A new filter for connecting staterooms has been added to the page. By default you will see best available staterooms, and you can choose to show the connecting ones only. You will also be able to sort by connecting stateroom number. Staterooms When you modify your booking and choose a different stateroom, you will now bypass the guest details and go to the summary, saving you a step. Guest Details It is now possible to provide loyalty number information for Azamara Reservations. Confirmation Page: We ve updated the page to include quick links to the features of CruisingPower that are most important to help you support your bookings: Choice Air, edocs, Online Check-In, Shore Excursions, Online Payments, Insight, and Coupon Redemption. Groups Dining Selection on Individual Bookings you will now be able to select any available dining for your individual bookings on the group without having to allocate the dining first. If you choose a dining that is not already allocated to your group, it will be exchanged for dining seating that is already allocated.