Digital Information Technology Semester 1 Course Review

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1 Special Note This exam review is not meant to be all inclusive. The following questions are just examples topics that might be on the semester exam. Part A: IT Fundamentals 1. What type of memory is found on secondary storage devices? 2. What is the term for the instructions that tell a computer what to do? 3. Why is binary code made up of a series of ones and zeros? 4. A person uses a scanner to send an image to a computer. What basic function is being performed? 5. During the processing stage, what does the computer do? 6. Where would the information needed to start a computer be stored? 7. In which basic function does the computer save information? 8. What type of device are speakers and headphones? 9. Where is most of the information processed in a computer? 10. What type of software maintains a computer? 11. What's it called when you take care of a computer? 12. How do you properly care for a CD? 13. Why should anti-virus and anti-spyware software be updated often? 14. What should be used to clean the keyboard keys? 15. What should be used to save a computer from damage by sudden increases in voltage? 16. What program secretly monitors a user's computer activities? 17. Gina uses an Internet service to store copies of her photos on "the cloud." What kind of maintenance is this? 18. Scott receives an from someone he doesn't recognize. What should he do? 19. About how often should the components inside the computer case be checked and cleaned?

2 20. What location should be used to secure computer equipment? 21. How should a USB flash drive be handled? 22. Why is it a good idea to set up a schedule for maintenance tasks? 23. If your computer screen goes black, what is the trouble shooting process you should complete to get the screen to function again? 24. What is a computer hacker? 25. What is the term for the principles that people use to guide all their decisions? 26. What is the combination of hardware and software that checks all information coming through a network server? 27. Which part of an holds the data needed to send the message, including the To: box? 28. What is the host in this address: Mr_Tompson@SHS.edu? 29. What command would you use to add a file to an message? 30. What is the name of the computer through which messages are sent and received? 31. If your connectivity to the Internet stops working, what is the trouble shooting process you should complete to get it functioning again? 32. List the purpose of each domain type: a..com b..edu c..gov d..org 33. List the file extension for each document type: a. Excel b. PowerPoint c. Word 34. What is telecommunications? 35. What item sends information to and receives information from other networks? 36. What type of network connects computers in a large geographic area? 37. In a computer network, what type of computer controls the resources? 38. Facebook, Twitter, and LinkedIn are examples of what type of online community? 39. What is the term for a real-time conversation on a computer?

3 PART B: Ergonomics 40. List ergonomic techniques relating to each item that help improve productivity and avoid injury. a. Posture b. Typing c. Workspace Part C: Keyboarding 41. Assign the appropriate letter to each finger: Part D: Microsoft Office Basics 42. List the action associated with each shortcut: Keyboard Shortcut Action Mouse Shortcut Action CTRL+END Click + Drag CTRL+Home Double Click on Word CTRL+Backspace Triple Click CTRL + Delete CTRL + Click CTRL+Enter CTRL + Double Click SHIFT+Enter 43. What is the advantage of using shortcuts? 44. Why would you move or resize the Help window? 45. How can the Help feature be used in Microsoft applications? 46. What are the basic commands found on the Quick Access Toolbar?

4 47. What shortcut becomes available when text is highlighted? 48. Why should you use the Print Preview feature? 49. In Microsoft applications, what can Backstage view be used for? 50. What command should you use to assign a new name to a file? 51. What will happen if you click the Close button in the upper-right corner of the application window (black X)? 52. What tab on the Ribbon do you click to open Backstage view? 53. What is it called when you scan through a list, such as looking in drives and folders on a computer? Part E: Written Communications 54. What should an assistant do with an incoming piece of mail with the notation PRIVATE? 55. Tyrin is an office assistant. He is responsible for processing incoming mail. One of the pieces of mail that he opens includes a report for someone that he knows. Can he share this information with his friends? Why or why not? 56. When sorting mail, where should the most urgent and important mail be placed? 57. What is the correct order for processing incoming mail? 58. What does the writing process help people do? 59. What is the correct order for the writing process? 60. What style of business letter has all of the lines beginning at the left margin? 61. List the parts of an envelope. 62. What is the most important part of an envelope? 63. Where should postage be placed on an envelope? 64. What service provides proof that a mail item has been mailed and received? 65. What type of information is protected by the HIPAA Privacy Rule? 66. If the contents of a piece of mail do not include the name and return address of the sender, what should be done with the envelope? 67. What is annotating? 68. How is sent? 69. What is the proper format of ?

5 70. What is a permanent written communication that results from transforming oral information or a written draft? 71. What are the five steps of the writing process? 72. What does the writing process help people do? 73. What is a draft? 74. What does the inside address of a business letter include? 75. What size is standard business-sized paper? 76. What envelope is used for standard business-sized letters? 77. Describe the purpose of each type of document: a. Business Letter b. Memo c. Report 78. Describe the parts and features of each type of document: a. Business Letter b. Personal Letter c. Memo d. Report 79. Match the components of the block letter. a. Body e. Inside Address b. Complimentary Close f. Letterhead c. Date g. Salutation d. Enclosure h. Signature 80. Define and give purpose(s) and features of each: a. Header b. Footer

6 Name: c. Footnote d. Template 81. Explain the difference between Portrait and Landscape page Orientation Part F: Microsoft Word Icon / Purpose Icon / Purpose 82. Which of the following is an example of a hanging indent (use for References, Bibliographies, or Numbered Lists)? 83. Define the purpose/definition of each and where it is located within Word. Function Purpose Location AutoCorrect Clipboard

7 Name: Hyperlink Indent Pixel Tab Thesaurus Watermark Zoom 84. Print Layout, Full Screen Reading, Web Layout, Outline and Draft are examples of. 85. What do you do if the spelling and grammar checker finds an error that is not really an error? 86. What are Italics, Underline, and bold an example of? 87. Which type of list is best suited for items that DO go in a specific order? 88. Which type of list is best suited for items that DO NOT go in a specific order? 89. What is the block of text at the very top of the page called? 90. Which word processing tool can help you find synonyms to improve your word choice? 91. What is the block of text at the very bottom of the page called? 92. What do you insert when you want the next line of text to start on a new page? Part G: Web Research 93. Define each computer/internet term: a. Cookie b. Crumb c. Trail d. Hashtag e. Favorites

8 Name: 94. List the purpose of each domain type: a..com b..edu c..gov d..org 95. What is the domain for the URL: Who invented the Internet? 97. What is the term used to identify the location of web content? 98. What is the main application is used on the Internet? 99. What is the name of the program used to display web pages? 100. What is a web browser? 101. What is a web server? 102. What is the web page path on the web server for the URL: What is the domain extension for the URL: Name the seven parts of a web browser Which button would you click to customize your browser features? 106. List the five factors that you should consider when reviewing a web site for facts? 107. What is the definition of plagiarism? 108. How does the U.S. Copyright Office define copyright?

9 Name: 109. What is the difference between plagiarism and copyright? 110. What is the Fair Use exemption, and what is its most common application? 111. What is public domain? 112. Which button would click to refresh a currently displayed web page? 113. Which button would you click to Bookmark the currently displayed web page? 114. Which button would you click to go to the Home page? 115. What is the name of the bar where you type in web addresses? 116. You want to find information FBLA. What search method would you use to find this information? 117. What does SEO mean? 118. What is a disadvantage of using just one search engine? 119. What type of search engine searches across a variety of individual search engines? 120. What is a Boolean search?

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