Using Analytics to Support Content Evangelization
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1 Using Analytics to Support Content Evangelization Catholic Media Conference 2018 Green Bay, Wisconsin Billy Atwell, Chief Communications Officer Diocese of Arlington
2 PART ONE AUDIENCE BEHAVIOR STRATEGY ANALYSIS
3 Diocesan Survey
4 FACEBOOK
5 PART ONE - AUDIENCE Facebook Publishing Tools Tab
6 PART ONE - AUDIENCE Facebook Insights Overview
7 PART ONE - AUDIENCE Facebook Insights Posts Tab
8 PART ONE - AUDIENCE News Feed Targeting/ Audience Restrictions
9 PART ONE - AUDIENCE BEHAVIOR STRATEGY ANALYSIS Facebook Insights Videos Tab
10 PART ONE - AUDIENCE BEHAVIOR STRATEGY Facebook Advertising
11 ANY QUESTIONS?
12 Who is your audience?
13 PART ONE - AUDIENCE BEHAVIOR Third Party Paid Advertising Targeted Devices Audience Breakdown
14
15
16 PART ONE - AUDIENCE BEHAVIOR STRATEGY ANALYSIS Distribution List
17 PART ONE - AUDIENCE BEHAVIOR STRATEGY ANALYSIS Distribution
18 PART ONE - AUDIENCE BEHAVIOR STRATEGY ANALYSIS Hurricane Relief Efforts Grand Total Raised over 2 Months: $125,770
19 PART ONE - AUDIENCE BEHAVIOR STRATEGY Facebook Advertising
20 PART ONE - AUDIENCE BEHAVIOR STRATEGY Facebook Advertising
21 PART ONE - AUDIENCE BEHAVIOR STRATEGY Facebook Advertising
22 PART ONE - AUDIENCE BEHAVIOR STRATEGY Facebook Advertising
23 PART ONE - AUDIENCE BEHAVIOR STRATEGY ANALYSIS Facebook Advertising
24 PART ONE - AUDIENCE BEHAVIOR STRATEGY ANALYSIS Tapping potential donations
25 ANY QUESTIONS?
26 More Social Media Resources: arlingtondiocese.org/cmc Contact Natalie Plumb, Digital and Social Media Coordinator Catholic Diocese of
27 PART TWO Tracking and Measuring Success with Web Analytics
28 PART TWO - WEB ANALYTICS Recommended Resources at REPORTS 6 ESSENTIAL GOOGLE ANALYTICS REPORTS CAMPAIGN URL BUILDER GOOGLE CAMPAIGN URL BUILDER ACADEMY GOOGLE ANALYTICS ACADEMY LINKS + RESOURCES LINKS AND DOWNLOADABLE RESOURCES ON GOOGLE ANALYTICS SLIDES FROM TODAY S PRESENTATION
29 Tracking and Measuring Success with Web Analytics 1. Understanding Google Analytics a. Best Practices b. Essential Reports 2. Case Study: How the Diocese of Arlington used Google Analytics to learn more about site visitor behavior on its Diocesan website home page
30 PART TWO - WEB ANALYTICS UNDERSTANDING GOOGLE ANALYTICS BEST PRACTICES #1 - Exclude employee traffic from your website analytics The Problem: Employee visits to your website = artificially inflated website traffic
31 PART TWO - WEB ANALYTICS UNDERSTANDING GOOGLE ANALYTICS BEST PRACTICES #1 - Exclude employee traffic from your website analytics The Solution - Create an I.P. address filter How to:
32 PART TWO - WEB ANALYTICS UNDERSTANDING GOOGLE ANALYTICS BEST PRACTICES #2 - Track visits to a landing page from multiple marketing channels during a campaign The Problem: Knowing which marketing channel sent the most traffic to your landing page during a campaign
33 PART TWO - WEB ANALYTICS UNDERSTANDING GOOGLE ANALYTICS BEST PRACTICES #2 - Track visits to a landing page from multiple marketing channels during a campaign The Solution Google Campaign URLs Creating Google Campaign URLs for each campaign and all of its marketing channels How to
34 PART TWO - WEB ANALYTICS UNDERSTANDING GOOGLE ANALYTICS BEST PRACTICES #3 - Track traffic from different sections of your website The Problem Inconsistent URL structures
35 PART TWO - WEB ANALYTICS UNDERSTANDING GOOGLE ANALYTICS BEST PRACTICES #3 - Track traffic from different sections of your website Anatomy of an organized website URL: The Solution: Organize/Restructure your URLs Use the Content Drilldown report How-to: arlingtondiocese.org/cmc
36 PART TWO - WEB ANALYTICS UNDERSTANDING GOOGLE ANALYTICS BEST PRACTICES #4 - Track how site visitors interact with your site (e.g. where they click, what they download, etc.) The Solution Google Tag Manager How-to: arlingtondiocese.org/cmc
37 PART TWO - WEB ANALYTICS Understanding Google Analytics Essential Reports
38 PART TWO - WEB ANALYTICS UNDERSTANDING GOOGLE ANALYTICS ESSENTIAL REPORTS Essential Reports Behavior and Acquisition - the two most important report groups in Google Analytics Important Tip: For accurate Acquisition reports, create Google Campaigns URLS on a regular basis
39 PART TWO - WEB ANALYTICS UNDERSTANDING GOOGLE ANALYTICS ESSENTIAL REPORTS Essential Reports Acquisition reports include: Performance of campaigns and marketing channels* (All Traffic reports and Campaign reports) Behavior reports include: Top landing pages (Landing Page report) Top pages (All Pages report) Where site visitors go after your home page (All Pages report Navigation Summary Tab) Top performing sections of your website** (Content Drilldown report) Top downloaded resources and clicked links*** (Events reports) * Requires Google Campaign URLs ** Requires clean, organized URLs ***Requires Google Tag Manager Setup
40 PART TWO - WEB ANALYTICS UNDERSTANDING GOOGLE ANALYTICS ESSENTIAL REPORTS Essential Reports Learn more about these reports:
41 PART TWO - WEB ANALYTICS CASE STUDY Diocese of Arlington Home Page
42 PART TWO - WEB ANALYTICS DIOCESAN HOME PAGE (CASE STUDY) CASE STUDY: ArlingtonDiocese.org 1. The Question How do our visitors interact with our Diocesan home page? 3-STEP PROCESS USED FOR DATA ANALYSIS
43 PART TWO - WEB ANALYTICS DIOCESAN HOME PAGE (CASE STUDY) CASE STUDY: ArlingtonDiocese.org 2. The Strategy Retrieving reports from Google Analytics that gave us data on: Website entrances through home page vs. any other page Most-clicked elements on the home page Top pages viewed after the home page 3-STEP PROCESS USED FOR DATA ANALYSIS
44 PART TWO - WEB ANALYTICS DIOCESAN HOME PAGE (CASE STUDY) CASE STUDY: ArlingtonDiocese.org 3. The Visualization Built with Microsoft Power BI using the Google Analytics reports we exported to Excel. 3-STEP PROCESS USED FOR DATA ANALYSIS
45
46 ANY QUESTIONS?
47 Additional Contacts: Joseph Feeley Web Content Manager Natalie Plumb Digital and Social Media Coordinator Contact More Resources: arlingtondiocese.org/cmc Billy Atwell, Chief Communications Officer Catholic Diocese of
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