Optimizing your Google Analytics setup in 9 steps

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1 Optimizing your Google Analytics setup in 9 steps October 2, 2012 PRNews Social Media Measurement Conference NYC Alhan Keser, Blue Fountain Media

2 Web Design / Development / Online Marketing Blue Fountain Media

3 Why a good GA setup matters

4 Why a good GA setup matters Gather accurate data

5 Why a good GA setup matters Gather accurate data Make GA work for you

6 Why a good GA setup matters Gather accurate data Make GA work for you Out-of-the-box vs. advanced setup

7 Why a good GA setup matters Gather accurate data Make GA work for you Out-of-the-box vs. advanced setup When it s decision making time, you ve got the data you need.

8 9 steps to a successful GA setup Get the basics right Implement all the way Filter out internal visitors Only track your website

9 9 steps to a successful GA setup Get the basics right Implement all the way Filter out internal visitors Only track your website Track more with GA 404s Docs & external links Social actions Smartphone actions Tag all URLs Connect with AdWords

10 Implement all the way

11 Implement all the way Why:

12 Implement all the way Why: It s easy to get it wrong

13 Implement all the way Why: It s easy to get it wrong Track all visitors

14 Implement all the way Why: It s easy to get it wrong Track all visitors Avoid incomplete visitor paths

15 Implement all the way How:

16 Implement all the way How: The right account number

17 Implement all the way How: The right account number Asynchronous code

18 Implement all the way How: The right account number Asynchronous code In <head> tag of html

19 Implement all the way How: The right account number Asynchronous code In <head> tag of html On all pages, only 1x

20 Implement all the way How: The right account number Asynchronous code In <head> tag of html On all pages, only 1x

21 Filter out internal visitors Your staff Your target audience Your website

22 Filter out internal visitors Why:

23 Filter out internal visitors Why: Making real visitor data less accurate

24 Filter out internal visitors Why: Making real visitor data less accurate Leading to potentially erroneous conclusions

25 Filter out internal visitors How:

26 Filter out internal visitors How: Filter by IP (most common)

27

28

29 Filter out internal visitors How: Filter by IP (most common) Filter by Custom Variable (more clever)

30 Step 1: Create a visitor-level custom variable on a page that only your internal visitors would visit. (Intranet, special URL, admin area, etc.) _gaq.push(['_setaccount', 'UA-XXXXXXX-1']); _gaq.push(['_setcustomvar', 1, 'Internal Visitor', 'Exclude', 1]); _gaq.push(['_trackpageview']);

31 Step 1: Create a visitor-level custom variable on a page that only your internal visitors would visit. (Intranet, special URL, admin area, etc.) _gaq.push(['_setaccount', 'UA-XXXXXXX-1']); _gaq.push(['_setcustomvar', 1, 'Internal Visitor', 'Exclude', 1]); _gaq.push(['_trackpageview']); Step 2: Create a filter to exclude these visitors.

32 Filter out internal visitors How: Filter by IP (most common) Filter by Custom Variable (more clever)

33 Only track your website Copycat 1 Your website Copycat 2

34 Only track your website Why:

35 Only track your website Why: It s easy for your GATC to be hijacked

36 Only track your website Why: It s easy for your GATC to be hijacked Hurts accuracy

37 Only track your website Why: It s easy for your GATC to be hijacked Hurts accuracy Easy to fix

38 Only track your website How:

39 Only track your website How: Create a filter to only track your domain(s)

40 Track 404s via GA Page Not Found

41 Track 404s via GA Why:

42 Track 404s via GA Why: Seeing error page good experience

43 Track 404s via GA Why: Seeing error page good experience Become self-reliant

44 Track 404s via GA How:

45 Track 404s via GA How: Modify the GATC on your 404 page template _gaq.push(['_trackpageview','/404error/' +document.location.pathname+document.location.search']);

46 Track 404s via GA How: Modify the GATC on your 404 page template _gaq.push(['_trackpageview','/404error/' +document.location.pathname+document.location.search']); 404 views show up in Content reports

47 Track docs & external links

48 Track docs & external links Why:

49 Track docs & external links Why: Better view of user paths

50 Track docs & external links Why: Better view of user paths Ability to attribute value to non-html content

51 Track docs & external links Why: Better view of user paths Ability to attribute value to non-html content Easy to implement

52 Track docs & external links How:

53 Track docs & external links How: Track links as virtual Pageviews

54 Track docs & external links How: Track links as virtual Pageviews Link without virtual Pageview tracking: <a href=" </a>

55 Track docs & external links How: Track links as virtual Pageviews Link without virtual Pageview tracking: <a href=" </a> With: <a href=" onclick="_gaq.push(['_trackpageview', '/pdfs/companybrochure.pdf']);"</a>

56 Track social actions

57 Track social actions Why:

58 Track social actions Why: Different from social sources

59 Track social actions Why: Different from social sources See trends & impact over time

60 Track social actions Why: Different from social sources See trends & impact over time Attribute value to button actions

61 Track social actions How:

62 Track social actions How: Use GA s tracksocial method _gaq.push(['_tracksocial', 'Facebook', 'Like', targeturl]);

63 Track social actions How: Use GA s tracksocial method _gaq.push(['_tracksocial', 'Facebook', 'Like', targeturl]); Instructions & examples:

64 Track smartphone actions Call Locate

65 Track smartphone actions Why:

66 Track smartphone actions Why: Attribute value to smartphone visitors

67 Track smartphone actions Why: Attribute value to smartphone visitors Set-up goals specifically for smartphones

68 Track smartphone actions How:

69 Track smartphone actions How: Add event tracking to phone number and map links

70 Track smartphone actions How: Add event tracking to phone number and map links Without tracking: <a href="tel: >Call Us</a>

71 Track smartphone actions How: Add event tracking to phone number and map links Without tracking: <a href="tel: >Call Us</a> With tracking: <a href="tel: " onclick="_gaq.push(['_trackevent', 'Mobile', 'Call']);">Call Us</a>

72 Track smartphone actions

73 Tag every URL utm_source=newsletter-customers &utm_medium= &utm_content=50offallmenscardigans &utm_campaign=fallsale2012

74 Tag every URL Why:

75 Tag every URL Why: Gather campaign-level information, across channels

76 Tag every URL Why: Gather campaign-level information, across channels Find optimal ad copy/creative/messaging

77 Tag every URL How: Campaign

78 Tag every URL How: Campaign 2012 Fall Sale Photo Contest

79 Tag every URL How: Campaign > Medium 2012 Fall Sale Photo Contest

80 Tag every URL How: Campaign > Medium 2012 Fall Sale Photo Contest cpc social

81 Tag every URL How: Campaign > Medium > Source 2012 Fall Sale Photo Contest cpc social

82 Tag every URL How: Campaign > Medium > Source 2012 Fall Sale Photo Contest cpc social Bing Customer Newsletter Facebook

83 Tag every URL How: Campaign > Medium > Source > Content 2012 Fall Sale Photo Contest cpc social Bing Customer Newsletter Facebook

84 Tag every URL How: Campaign > Medium > Source > Content 2012 Fall Sale cpc Bing Lowest Prices Photo Contest Customer Newsletter Tell Us Your Story social Facebook Send us Your Photo

85 Tag every URL How: Campaign > Medium > Source > Content Use Google s URL Builder:

86 Tag every URL How: Campaign > Medium > Source > Content Use Google s URL Builder: Use tagged URLs when shortening: Turn this: %2Bus%2Bfree&utm_campaign=Free%2BTrial%2B2012 into:

87 Tag every URL How: Use it for: Social shares s lists & signatures Digital documents QR Codes Non-Google advertising (such as adcenter)

88 Connect with AdWords

89 Connect with AdWords Why:

90 Connect with AdWords Why: Integrate cost data, placement, & more into GA

91 Connect with AdWords Why: Integrate cost data, placement, & more into GA Manage access

92 Connect with AdWords How:

93 Connect with AdWords How: Need user profile that is Admin in both AdWords and Analytics

94 Connect with AdWords How: Need user profile that is Admin in both AdWords and Analytics In AdWords, under Tools and Analysis > Google Analytics > Admin

95

96 Connect with AdWords How: Need user profile that is Admin in both AdWords and Analytics In AdWords, under Tools and Analysis > Google Analytics > Admin Select profiles with which you wish to integrate

97

98

99 9 steps to a successful GA setup Get the basics right Implement all the way Filter out internal visitors Only track your website Track more with GA 404s Docs & external links Social actions Smartphone actions Tag all URLs Connect with AdWords

100 Thank You. Alhan Keser, Blue Fountain Media Send questions to

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