Content & Entertainment for Crew

Transcription

1 Boosting VSAT Capability with Content & Entertainment for Crew Introducing the new mini-vsat i Broadband d network and IP-MobileCast content delivery service Presented by Vivian Quenet, Vice President of Sales, Asia Pacific KVH Industries Pte Ltd. Digital Ship Singapore, 2 October 2013

2 Leader in Maritime VSAT KVH worldwide leader in maritime VSAT and satellite TV 175,000+ mobile satellite TV and communications systems 3,000+ maritime VSAT systems Network operator mini-vsat Broadband network world s only seamless global C-/Ku-band VSAT service Service provider Created mini-vsat Broadband in 2007 Installation and support services Onboard network management CommBox best-of-breed breed ship/shore network manager 1,300 vessels 30 years of maritime experience Founded in employees worldwide

3 Leader in Licensed Maritime Content Headland Media joins KVH in May 2013 KVH Media Group NewsLink: Licensed news content 78 different daily newspapers in 17 languages 9,600 vessels Walport: Maritime training videos Approved distributor of all major movie studios for maritime market, fully licensed for commercial use Movies available before release to DVD

4 Meeting MLC-2006 with Broadband Connectivity

5 Crew Communications & Entertainment MLC-2006, Regulation 3.1 Recommendation to provide and Internet access, films, and television programs at reasonable or no cost to seafarers Challenges: Crew wants broadband access for , Internet, social media, and entertainment content Crew members currently bring their own DVDs, but that is a copyright violation Broadband connectivity central to social life for younger seafarers Good seafarers will work for companies offering the best living i conditions

6 Crew Training MLC-2006, Regulations 1.3, 2.8 Recommendation to provide training and certification, and promote career development Challenges Courses need to be offered in many languages with multinational crews Crew members need proper certifications, to access higher level of seamanship or vessel- specific training Crew members need to have opportunity for career advancement

7 Telemedicine MLC-2006, Regulation 4.1 Recommendation to have capability for medical advice by satellite communications when needed Challenges Vessels must be prepared to handle a wide range of injuries or illnesses, beyond capability of onboard crew For telemedicine to be effective, onboard equipment requires high-speed Internet

8 KVH Solution for Meeting MLC-2006 Provide high-speed connectivity for crew welfare and operational needs Flexible monthly airtime plans from mini-vsat Broadband service High-quality voice, fast data and Internet access Affordable content delivery Premium news, sports, and movies Electronic charts and weather Integrated hardware and service Design and manufacture onboard hardware Own terrestrial hubs at the teleports Lease the satellite bandwidth Turnkey solutions Professional services 24/7/365 support

9 mini-vsat Broadband: Next-generation VSAT Technology Available Today

10 Superior Spread Spectrum Technology ArcLight advantage: CRMA (Code Reuse Multiple Access) Consistent, low latency service (<600 ms) Simultaneous transmissions i minimizing i i i contention ti High quality data connections and voice service TDMA vs. CRMA TDMA VSAT systems divide bandwidth into time slots, forcing users to wait their turn. CRMA technology allows simultaneous transmissions and consistent data speeds.

11 ArcLight Technology Enables Use of Small, Powerful Antennas Spread spectrum modulation mitigates adjacent satellite interference from small antennas Antenna size does not impact coverage area, only the transmission speeds TracPhone VIP-series onboard terminals 85% smaller than comparable TDMA antennas Fully licensed by FCC and approved Standard C-band dome for use in more than 125 countries ti Standard TDMA VSAT dome

12 mini-vsat Broadband: First Global C/Ku-band VSAT Network

13 TracPhone VIP-series: Powerful and compact antenna systems

14 IT Managers Need Multiple Hardware Options but Common Platform New TracPhone VIP-series V3IP: 37 cm antenna, Ku-band V7IP: 60 cm antenna, Ku-band V11IP: 1.1 meter antenna, C-/Ku-band Integrated CommBox Modem (ICM) Belowdecks unit common for all VIP systems

15 Integrated CommBox Modem (ICM) the Power Behind it All Built-in capabilities for managing crew Internet and VoIP access Streamlined belowdecks ICM is standard with every TracPhone VIP system Saves space, offers enhanced reliability, makes installation easy Over-the air-software upgrades continuously improve quality of service Hub for upcoming KVH IP-MobileCast service Hub for Crew Calling and optimized voice

16 Which Would You Rather Install? Typical Solution KVH s Solution

17 IT Needs to Simplify, Integrate, and Standardize New Integrated CommBox Modem 2U Enclosure ViaSat modem Built-in server Network manager VoIP with crew calling Ethernet switch USB ports Wi-Fi Typical Solution KVH s Solution

18 Broadband Connectivity Entering a New Era: Affordable Delivery of Rich Content Onboard

19 Introducing KVH IP-MobileCast

20 KVH IP-MobileCast Service? What? New service to broadcast content, including large files, directly and efficiently via multicasting technology to all vessels at once How? Multicast technology in all KVH hubs around the world Additional network bandwidth (new bandwidth from VCSM and ACSM) Built into all KVH V3IP, V7IP, and V11IP systems Which content? Latest movies, News Channel, Sports Highlights, Music, digital charts, detailed weather Even broadcast TV Remember satellite TV only works near shore, not in the middle of the ocean How to watch? Will support TVs, smartphones, tablets, laptops

21 Efficiency of IP-MobileCast vs. Unicast Unicasting each file individually requested & transmitted to receiving vessels IP-MobileCast ONE transmission sends a file to ALL vessels

22 How it Works Delivered automatically in the background over the top of the mini-vsat Broadband network Does not use customer s data plan and does not affect onboard speeds at all Delivering terabytes of content per year to the vessel with a separate datastream You only pay for the movies and content no charge for the delivery Patented software Optimizes data, provides advanced forward error correction, and validates onboard files Available globally throughout the mini-vsat Broadband network Enables large files such as the entire ECDIS ENC global chart database to be delivered automatically Partnered with Jeppesen 3 GB chart database delivered weekly

23 Use Only Idle Bandwidth (Background Multicast) Network sized for peak capacity KVH IP-MobileCast transmits in unused bandwidth Even on busy beams, 50% is idle at times

24 Licensed Content Helps Meet Key Requirements of MLC-2006

25 Anticipated IP-MobileCast Content For Operations For the Crew Electronic chart delivery Weather updates Digital newspapers News and sports video clips Updates for electronic manuals IPTV/IP-radio Interactive training courses Movies & TV Security threat t updates Social media access Fully licensed content MLC-2006 compliant!

26 But Where to Get the Content? KVH recently acquired Headland Media Leading supplier of licensed content for maritime industry

27 Current Release Movies & TV Approved distributor of all major movie studios for maritime market Fully licensed for commercial use Movies available before release to DVD

28 Digital Newspapers Licensed content from 27 newswire services Creating 78 different newspapers in 17 languages 365 days/year Delivered digitally for print or display Market to merchant vessels and cruise ships who print and distribute on site, or enable digital access 9,300 merchant vessels 300 cruise ships

29 News, Sports, and Radio News channels Daily news bulletins from home News content t from BBC World News, Al Jazeera, CNN International Sports channels Wide range of sports clips, including basketball, motorsport, cricket, rugby, golf and many more Coverage includes previews, action, post event summaries and regular updates Sports clips English Premier League, and more IPTV/IP-Radio A li ti i d l t f d li i t l i i Applications in development for delivering television and radio programs with IP-MobileCast

30 Live Channels Have 24-hour Rewind

31 Social Media Access Crewtoo social network Only online community solely for seafarers 80, members Adding 200/day Started by Headland Media in 2011 Opportunities for recruitment Popular social media sites Onboard connectivity provides crew access to favorite social media sites Facebook, Twitter, and more

32 Training Many benefits of onboard training: Reduces expenses and delay as the crew does not need to leave vessel to go to training center Optimizes value of crew wages as crew is already onboard and working while doing additional training Assessment can be done online and results can be known immediately with VSAT connectivity Applications in development for delivering training content with IP-MobileCast Interactive course material and assessment Multiple languages Safety training content from Walport Maritime currently available Excellent range of maritime safety training content

33 Enabling New Applications Jeppesen (division of Boeing) KVH plans to multicast Jeppesen s entire electronic chart database to customers on a weekly basis Jeppesen will use position reports from TracPhone for Pay-As-You-Sail (PAYS) services Others soon to follow! Weather and sea conditions Voyage planning Equipment service providers Security

34 Prepaid Crew Welfare Solution: Management, Control, and Security

35 KVH Internet Café Gateway Onboard system for crew welfare solution OS and hardware locked down for security and bandwidth management: Disables browser history and automatic updates Option to surf as mobile phone All Programs list removed from Start Menu Prevents Windows updates Locked down system prevents software installs Locked down system prevents configuration changes No access to control panel Lockdown access to hardware Prevents BIOS access USB boot option moved to last Reliability Solid state, no HDD Restart restores system to original state

36 Prepaid Service for Crew Calling and Internet Cafe Simple solution for crew calling (VoIP) and crew Internet access Crew uses physical and virtual prepaid cards ($25 or $100) to access mini-vsat Broadband service KVH will sell to the vessel prepaid account numbers and PINs via a spreadsheet or physical cards in denominations of $25 and $100 to the vessel owner The ship s store will collect money from the crew in a manner they see fit, and provide the account numbers and PINs to the crew Access through smartphones and tablets as well as PCs and Macs Proven mini-vsat Broadband service No need for training or user assistance Cards can be used anywhere

37 KVH Every Step of the Way

38 Professional Services Lack of resources can make it difficult to roll out a new deployment KVH has professional services team Network design Assembly and testing of integrated onboard terminal systems Project management Training Installation ti of onboard terminals Creation of vessel monitoring and notification systems

39 Worldwide Service and Support GlobalCare and Network Management 24/7/365 support via phone (any language) and Built-in i GSM data modem for remote support Ability to connect and diagnose issues remotely 100% of spare parts shipped within 24 hours Certified technicians i in 170+ ports worldwide Regional support (2 hours travel) for 1,230+ ports In-port Service Regional Major Shipping Ports mini-vsat Broadband Coverage

40 For More Information Contact KVH for further information about meeting MLC-2006 crew welfare requirements using broadband connectivity Read our new guide

41 Get all the details at minivsat.com/vip