Rate Contract for Purchase of Computer Hardware & related peripherals on behalf of Various Government Departments/Boards/Corporations/Offices

Transcription

1 Block No:, 8 th Floor, Udhyog Bhavan, Sector-, Gandhinagar: Phone No: , Fax No: Rate Contract for Purchase of Computer Hardware & related peripherals on behalf of Various Government Departments/Boards/Corporations/Offices Tender HWT Last Date of Receipt of Bid : till 700 hours Date of Opening of Bid : at 500 hours Bid Processing Fee: Rs of 46 -

2 Gujarat Informatics Limited (hereinafter referred to as GIL ), for Various Government Departments / Boards / Corporations / Offices for their requirement of computer hardware including peripherals intend to invite offers through E- tendering route for supply, installation and maintenance of Computer hardware including peripherals across the state of Gujarat. (Tender HWT ) Eligibility Criteria for the bidder:. The bidder should have a total sum of turnover of Rs. 5 Crore (Minimum) in the last three financial years and the turnover of the last year should be at least Rs. 5 crores. The copies of Audited Annual Accounts for last three years shall be attached along with the bid. (Form no. E-) 2. (a) The bidder must have one office in Gujarat. Please attach the copy of any two of the following: Property tax bill/electricity Bill/Telephone Bill/VAT/CST Registration/Lease agreement. (Form no. E-2) (b) The bidder must have at least three authorized service centers covering all regions of Gujarat with one service centre in Ahmedabad/ Gandhinagar. Please attach the copies of any two of following: Telephone Bills of last one year/ Property tax bill/copies of Electricity Bills of last one year/vat/cst Registration/Lease agreement. In case the bidder is providing after sales support through Franchisee and/or Service Provider, then the undertaking duly signed by the bidder & the franchisee and/or Service Provider shall also be attached with the bid for after sales support. (Form no. E-3) 3. The bidder must have at least 25 customer reference sites of local area network installation or 25 reference sites each of minimum 50 machine (Computer) installations, in Gujarat. Customer references & Purchase orders must be attached along with the bid. (Form E-4) 4. The bidder should be authorized by its OEM (for PCs & Servers) to quote the bid. (Applicable to section & 2 only) (Form no. E-5). 5. If Multinational OEM would like to participate through their Gujarat based partner, then the partner must be Authorized Service Provider of the MNC. Multinational OEM & their authorized Partner should not participate simultaneously & only one of them should participate. (Form no. E-6) 6. The Manufacturer of the product (OEM) should be ISO 900:2008 Process Certified for manufacturing. ISO certificates are required for items like Server, Desktop PC, Thin Client, Ethernet Switches, UTP cable, Jack/Patch Panels, Information Outlets, Printers & UPS. (Form E-7) 7. If bidder is Consultants / firm, and any of its affiliates hired to provide consulting services for the preparation or implementation of a project under this tender, then bidder will be disqualified for providing goods or works or services related to the initial assignment for the same project. Note:. Bidders who wish to participate in this bid will have to register on Further bidders who wish to participate in online bids will have to procure Digital Certificate as per Information Technology Act 2000 using which they can sign their electronic bids. Bidders can procure the same from (n) code solutions a division of GNFC Ltd., or any other agency licensed by Controller of Certifying Authority, Govt. of India. Bidders who already have a valid Digital Certificate need not procure a new Digital Certificate. 2. The bidder(s) qualified in Pre-qualification/Eligibility Criteria stage of tender no. HWT060436/HWT70642/ HWT0452/HWT2255/HWT2256/HWT /HWT080226/ HWT is/are not required to upload the supporting document for eligibility criteria no., 2 and of 46 -

3 The terms and conditions are as follows:. The last date of submission of bid on the website is 700 Hrs No physical bids will be accepted under normal circumstances. However, GIL reserves the right to ask the bidders to submit the bid and/or any other documents in physical form. 2. The bid is non-transferable. 3. The bidder may either quote one section and/or all sections in the bid. Bidder has to quote all the items mentioned in the section quoted by them. Eligibility Criteria for quoting in any section or all sections remain same; however EMD has to be paid section wise. Incomplete bids will be treated as non-responsive and will be rejected. 4. The Bidder may quote only one option (i.e. only one product can be quoted) against each item. Bidders are required to mention make & Model of the product (Do not write OEM against items except the items asked to be integrated with Servers/Computers as bidders are expected to give make & model of the product). 5. The bidder will have to supply, install, maintain and provide training for hardware, software and peripherals and carry out necessary integration at offices located all across Gujarat State. 6. In case the quoted is not available in the market, the bidder will have to supply Higher Version/replacement of that in the quoted cost in the same time duration with prior approval of GIL. No End of Life product should be quoted to minimize such instances. 7. The Bidder shall bear all the costs associated with the preparation and submission of its bid, and GIL will in no case will be responsible or liable for these costs, regardless of conduct or outcome of bidding process. 8. The bidder has to upload the compliance letter on its letter head duly signed by the authorized signature & other supporting documents as asked for in the bid in scanned format. Failing to submit the same or noncompliance/deviation from any bid terms and conditions, eligibility criteria or technical specifications may result in rejection of the bid. 9. The Bidder has to examine all instructions, forms, terms, conditions and specifications in the bidding documents. Failure to furnish all information required by the bidding documents or submission of a bid not substantially responsive to the biding documents in every respect will be at the Bidder s risk and may result in rejection of its bid. 0. Amendment of Bidding Documents (Corrigendum) 0. At any time prior to the deadline for submission of bids, GIL may, for any reason, whether its own initiative or in response to the clarification request by a prospective bidder, modify the bidding documents. 0.2 The corrigendum will be published on website In order to allow prospective bidders reasonable time to take into consideration the amendments while preparing their bids GIL, at its discretion, may extend the deadline for the submission of bids.. Bid Currency Prices shall be quoted in Indian Rupees only. 2. The Bidder will have to remit Non refundable Bid Processing Fees of Rs. 5,000/- & Earnest Money Deposit (E.M.D.) of o Rs. 0,000/- for SECTION - ( Servers) o o o Rs. 0,00,000/- for SECTION -2 (PCs& Other items) Rs. 20,000/- for SECTION -3( Scanners) Rs. 40,000/- for SECTION -4 (Laser Printers, MFP and Color laser printer) o Rs. 4,000/- for SECTION -5 ( Dot Matrix Printers) - 3 of 46 -

4 o Rs. 2,500/- for SECTION -6 (Networking items) o Rs. 2,000/- for SECTION -7( UPS) (Refundable) on or before the date & hours of opening of the bids in a sealed cover at GIL office with the heading Bid Processing fees & EMD for the E-tender no. HWT for Supply, Installation and maintenance of Computer hardware and peripherals for Various Government Departments / Boards / Corporations / Offices. Bid Processing fees & E.M.D. must be in the form of Demand Draft in the name of Gujarat Informatics Ltd. payable at Gandhinagar along with the covering letter. Please affix the stamp of your company on the overleaf of demand draft. 3. In case of non-receipt of Bid Processing fees & EMD as mentioned above within prescribed time the bid will be rejected by GIL as non-responsive. 4. Unsuccessful bidder s E.M.D. will be returned as promptly as possible but not later than 5 days after the expiration of the period of bid validity OR upon the successful Bidder signing the Contract, and furnishing the Performance Bank 0% of the total order value as prescribed by GIL, whichever is earlier. 5. In exceptional circumstances, GIL may solicit the Bidder s consent to an extension of the period of validity. The request and the responses thereto shall be made in writing. A Bidder may refuse the request without forfeiting its E.M.D. A Bidder granting the request will not be permitted to modify its bid. 6. The Successful bidder has to submit copy of each purchase order, acceptance of purchase order & copy of PBG, offer of the material for inspection at GIL office. 7. The Successful bidder has to submit Performance Bank 0% of total order value within 5 days from the date of issue of Purchase order for the duration of warranty of all Nationalized Bank including the public sector bank or Private Sector Banks authorized by RBI or Commercial Bank or Regional Rural Banks of Gujarat or Co-Operative Bank of Gujarat (operating in India having branch at Ahmedabad/ Gandhinagar) as per the G.R. no. EMD- SD/02006/08/DMO Dated issued by Finance Department. (The draft of Performance Bank Guarantee is attached herewith). 8. Successful bidders will have to sign the contract upon receiving the Purchase order with the purchaser(s) within 5 working days from the date of Purchase order. (The draft of the Contract form is attached herewith) 9. The successful Bidder s E.M.D. will be returned upon the Bidder signing the Contract, and furnishing the Performance Bank 0% of the total order value, offer of inspection of the ordered material and after completion of bid validity whichever is later. 20. The E.M.D. may be forfeited: (a) if a Bidder withdraws its bid during the period of bid validity (b) In case of a successful Bidder, if the Bidder fails: (i) To sign the Contract as mentioned above or (ii) To furnish performance bank guarantee as mentioned above or (iii) If the bidder is found to be involved in fraudulent practices. (iv)if the bidder fails to submit the copy of purchase order & acceptance thereof. 2. Termination for Default 2. The Purchaser may, without prejudice to any other remedy for breach of contract, by written notice of default sent to the Bidder, terminate the Contract in whole or part: a) if the bidder fails to deliver any or all of the Goods within 45 working days from the date of purchase order, or within any extension thereof granted by the Purchaser or b) if the Bidder fails to perform any obligation(s) under the Contract/Purchase order. c) If the Bidder, in the judgment of the Purchaser has engaged in corrupt or fraudulent practices in competing for or in executing the Contract. - 4 of 46 -

5 For the purpose of this clause: Corrupt practice means the offering, giving, receiving or soliciting of any thing of value of influence the action of a public official in the procurement process or in contract execution. fraudulent practice : a misrepresentation of facts in order to influence a procurement process or the execution of a contract to the detriment of the purchaser, and includes collusive practice among Bidders (prior to or after bid submission) designed to establish bid prices at artificial non-competitive levels and to deprive the purchaser of the benefits of free and open competition; 2.2 In the event the Purchaser terminates the Contract in whole or in part, pursuant to Clause 9. above, the Purchaser may procure, upon such terms and in such manner, as it deems appropriate, Goods or Services similar to those undelivered, and the Bidder shall be liable to the Purchaser for any excess costs for such similar Goods or Services. However, the Bidder shall continue the performance of the Contract to the extent not terminated. 22. Price shall be inclusive of all freight, forwarding, transit insurance and installation charges. 23. Prices shall be inclusive of Excise Duties. The prices shall strictly be submitted in the given format. Quoted prices shall be without VAT. The tax (VAT) components as applicable shall be mentioned separately in the respective columns. Successful Vendor will have to supply/provide goods with an Invoice from a place located within State of Gujarat. 24. Late Bids The bidder will not be able to submit the bid after final submission date and time. 25. Modification and Withdrawal of Bids 25. No bids will be allowed to be modified subsequent to the final submission of bids No bid will allowed to be withdrawn in the interval between the deadline for submission of bids and the expiry of the bid validity. Withdrawal of a bid during this interval will result in the forfeiture of bidder s E.M.D. 26. Bids will be opened with the buyer s private digital key in the presence of Bidder s representatives, who choose to attend. The Bidder s representatives who are present shall sign a register/attendance sheet evidencing their attendance. The representative will be held responsible for all commitments made on behalf of the bidder and that will be considered valid for all further dealings related to this tender process. In the absence of the bidder(s), the tender committee may choose to open the bids as per the prescribed schedule. 27. The Bidder s names, Bid modifications or withdrawals, discounts and the presence or absence of relevant E.M.D. and such other details as GIL/GOG officer(s) at their discretion, may consider appropriate, will be announced at the opening. 28. Evaluation of the bids: After the closing time of submission, GIL/GOG committee will verify the submission of Bid Processing Fees & EMD as per bid terms and conditions. The eligibility criteria evaluation will be carried out of the responsive bids. The technical bids of the bidders who are complying with all the eligibility criteria will be opened and evaluated next. The financial bid of the technically qualified bidders will be opened. Successful bidder will be decided based on the item wise lowest quoted rates without tax as mentioned in the financial bid section. All other technically qualified bidders, whose financial quote are within the price band of 5% of lowest item wise quoted rates may be invited to match the lowest negotiated rates and if they will match the lowest negotiated rates then they will be empanelled & their rates will also be circulated. 29. Inspection process: 29. Quality of goods and services : The equipment/product must confirm to the specifications given and of desired quality. The bidder shall guarantee that item delivered to the purchaser are brand new and not refurbished one. Consistency in quality shall be maintained for the entire lot of products offered. All the required quantity of items in schedule of requirement shall be of the same brand and model no. The - 5 of 46 -

6 bidder shall not substitute any internal components or subsystems of the product by similar items of different manufacturers. All the equipments shall be supplied with the relevant interface cables and necessary standard accessories. The vendor shall be responsible for the quality of supply. Successful bidder has to past non-removable sticker on all kind of Servers, all kind of Desktops, monitors, all kind of Printers, all kind of Scanners, all kind of Networking Equipments including Switches, all kind of UPS, Voltage Stabilizer and Other s (External USB HDD, External Optical Drive, Speakers) etc. with details of bidder s name, address, contact detail, service centre/ help line number and warranty expiry date Factory / Warehouse inspection : The factory testing will be done in the factory/warehouse of the vendor. All the necessary inspection/testing facilities would be provided by selected bidder as per the requirement of inspection/testing team constituted by GIL wherein all the necessary expenditure related to inspection shall be borne by the bidder. The minimum lot size for inspection shall be 50 no.s respectively. At the time of inspection, bidder is required to produce OEM s confirmation on OEM s Letter head with nos. of Equipment, Software and Batteries supplied for back to back warranty support as per tender terms & conditions. The bidder shall make the equipment ready for the inspection within 30 days from the date of placing the order by the indenters. For every such batch, the bidder shall communicate in writing to GIL about the readiness of the equipment for the inspection. The method of inspection shall be on sampling basis and its intensity will be 0%. However GIL reserves the right to make change in methodology and intensity of the inspection. On the satisfaction after tests, the batch shall be cleared for dispatch. Any deviation found in the specification of the produced goods or delivered goods after inspection from the tender specifications will lead to the cancellation of the order, forfeiture of EMD/PBG and prohibition in the participation in the future purchase of Government of Gujarat. GIL/GoG will not be responsible for any time delay which may arise due to any deviation from the bid technical specification found at the time of inspection and the bidder has to deliver and install the ordered goods within prescribed time limit. The indenter s right to inspect, test and, where necessary, reject the Goods after the Goods arrival at Customer Site shall in no way be limited or waived by reason of the Goods having previously been inspected, tested and passed by the inspection team of GIL prior to the Goods shipment. 30. Laboratory Testing : GIL/EQDC will select the samples of Servers, PCs, Printers & UPS for testing purpose as per table mentioned below. All the charges to carry out laboratory testing shall be borne by the bidder. All kind of Servers (Rack based, Mid range, Entry Level Server) No Quantity ( In range) (Rack based + Mid range + Entry Level Server ) Sample i.e If any vendor is getting purchase orders for 0 no.s of Rack based server, 20 no. s of Mid Range Server and 30 no.s of Entry Level Server, total quantity of servers are 60, then GIL will take 2 no.s of sample of servers as per above mentioned table. - 6 of 46 -

7 Desktops( Intel based, AMD based) No Quantity ( In range) ( Intel based + AMD based ) Sample i.e. If any vendor is getting purchase orders for 000 no.s of Intel Processor based desktops, 000 no. s of AMD processor based desktops, total quantity of desktops are 2000, then GIL will take 5 no.s of sample of desktops as per above mentioned. No All type of Printers(Laser printer, Multifunction laser printer, DMP Printer, Colour laser printer) Quantity ( In range) (A4 Size Mono Laser Printer + A4 Size Mono Laser Printer 2 + A4 Size Mono Laser Printer 3 + Multifunction Laser Printer- + Multifunction Laser Printer-2 + A4 size Color Laser Printer + 80 Column Dot Matrix Printer + 36 Column Dot Matrix Printer Column Dot Matrix Printer 3) Sample i.e. If any vendor is getting purchase orders for 500 no.s A4 Size Mono Laser Printer, 250 no.s A4 Size Mono Laser Printer 2, 50 no.s A4 Size Mono Laser Printer 3, 50 no.s Multifunction Laser Printer-, 00 no.s Multifunction Laser Printer-2, 5 no.s A4 size Color Laser Printer, 0 no.s 80 Column Dot Matrix Printer, 30 no.s 36 Column Dot Matrix Printer 2 and 0 no.s 36 Column Dot Matrix Printer 3,total quantity of printers are 005, then GIL will take 4 no.s of sample of printers as per above mentioned table. No All kind of UPS (600 VA Line Interactive UPS, KVA,2 KVA,5 KVA,0 KVA Online UPS) Quantity ( In range) (600 VA Line Interactive UPS + KVA + 2 KVA + 5 KVA +0 KVA Online UPS) - 7 of 46 - Sample

8 i.e. If any vendor is getting purchase orders for 000 no.s of 600 VA Line Interactive UPS, 0 no.s of KVA online UPS, 5 no.s of 2KVA online UPS, 4 no.s of 5KVA online UPS, no.s of 0KVA online UPS, total of quantity of UPS are 020, then GIL will take 4 no.s of sample of UPS as per above mentioned table. Selection of the sample shall be done by the inspection team as per the standard norms and procedure. 3. Delivery & installation: Within 45 working days from the date of confirmed purchase order. 32. If the successful bidder of the immediately preceding tender(s) for the Purchase of Computer Hardware & LAN equipments as floated by GIL has failed to deliver the pending orders within the prescribed time limit, then such bidder will deemed to be ineligible to participate in this tender. The period of such deemed ineligibility will be for a six months from the date of expiry of 45 working days for delivery and installation for such preceding tender(s) in view of his poor performance. 33. Bids shall be valid up to 30 th November, 202. A bid valid for a shorter period shall be rejected as non-responsive. If required, GIL may extend the bid validity for further period from the date of expiry of bid validity in consultation with the successful bidder. 34. Penalty Clause 35. Warranty 34. If the bidder fails to deliver and install the requisite hardware and software within 45 working days of the issue of the confirmed purchase order, then a sum equivalent to one percent ( %) of the total contract value shall be deducted from the payment for each calendar week of delay or part thereof Delay in excess of 0 weeks will be sufficient to cause for termination of the contract. In that case the Performance Bank Guarantee of the bidder will be forfeited In case, the selected bidder does not supply the ordered items for any reason, the bidder will be liable to pay the difference amount to the purchaser, over and above the performance guarantee, which indenter department has to pay to the next or other selected bidder for purpose of the said items. 35. Warranty: Comprehensive onsite warranty for 5 years from the date of installation of computer hardware including all peripherals, networking components and UPS The bidder shall guarantee a 95% uptime of computer systems/peripherals If any computer systems/s gives continuous trouble, say six times in one month during the warranty period, the bidder shall replace the systems with new system without any additional cost to the purchaser Maintenance service Free maintenance services shall be provided by the Bidder during the period of warranty for 5 years The maximum response time for maintenance complaint from any of the destinations specified in the Schedule of Requirements/Purchase order(s) (i.e. time required for bidders maintenance engineer to report at the installation after a request call/telegram is made or letter is written) shall not exceed 24 hrs During warranty period, if the complaint is not resolved with in 48 hrs the penalty of Rs. 500 per day for Server or NOS and within 72 hrs for nodes and terminals, the penalty of Rs. 300 per day and for - 8 of 46 -

9 Peripherals or networking components the penalty of Rs. 200 per day will be levied. However, if the complaints not resolved within 7 days then from 8 th day to 4 th day, penalty would be 50% and from 5 th day onwards 200% of the above rates would be levied. The amount of penalty will be recovered from the Performance bank guarantee during warranty period It is expected the average downtime of the item (system) will be less than half the maximum downtime. In case an item is not usable beyond the stipulated maximum downtime the bidder will be required to arrange for an immediate replacement of the same till its is repaired. Failure to arrange for the immediate repair/replacement will be liable for penalty of RS.500 per day for server and RS. 300 per day for nodes and terminals and Rs. 200 per day for Peripherals or networking components. The amount of penalty will be recovered from the Performance bank guarantee during warranty period The Bidder/System Integrator will be required to co-ordinate with software vendor and/or do liasioning with other service provider to achieve the end-to-end connectivity. This also includes Server OS configuration with respect to LAN/WAN technologies implementation. 36. Payment: Payment for Goods and Services shall be made by the Indenting Department in Indian Rupees as follows: 36. No advance payment will be made % payment after successful inspection, Delivery and installation of the ordered goods. The inspection will be done as decided by GIL Remaining 5% payment will be made after completion of the users operational training of the ordered goods to the purchaser s staff. 37. GIL reserves the right to change any bid condition of any item even after inviting the bids, with/without prior notification. 38. GIL s Right to accept any Bid and to reject any or all Bids GIL reserve the right to accept or reject any bid, and to annul the bidding process and reject all bids at any time prior to awarding the Contracts, without thereby incurring any liability to the affected Bidder or bidders or any obligation to inform the affected Bidder or bidders of the grounds for such decision. 39. As this is a rate contract, the quantity, mentioned in the bid is unit. During the period of rate contract, various Govt. offices may place the purchase order to any empanelled vendor for any no. of unit up to the validity of the rate contract. The empanelled vendor will have to accept purchase orders during the validity of rate contract period. As per bid floated by GIL in past, normally from typical bid 0-5 servers, desktops, printers,0-50 DMP printers and UPS are being procured. The quantity is only indicative for reference purpose & it does not give guarantee for order 40. All correction/addition/deletion shall require authorized countersign. 4. FALL CLAUSE: The prices charged for the material supplied under the Rate contract by the bidder shall in no event exceed the lowest price at which the bidder sells the material or offer to sell material of identical description to any person(s)/organization(s) including the Purchaser or any Department of the Central Government or any Department of a State Government or any statutory undertaking of the Central or a State Government, as the case may be, during the period till performance of all Supply Orders placed during the currency of Rate Contract is completed. If at any time during the said period, the Bidder reduces the Sale price, sells or offers to sell such material to any person(s)/organization(s) including the Purchaser or any Statutory undertaking of the Central or a State Government, as the case may be, at a price lower than the price chargeable under this Contract, he shall forthwith notify such reduction or Sale or offer of Sale to GIL/Indenting Dept. and the price payable under the Contract for the material supplied after the date of coming into force of such reduction or sale or offer of sale stand correspondingly reduced. The above stipulation will, however, not apply to: Export/deemed Export by the bidder Sale of Goods as Original Equipment prices lower than the price charged for normal replacement. - 9 of 46 -

10 Sale of goods at lower price on or after the date of completion of sale/placement of order of goods by the authority concerned, under the existing or previous Rate Contracts as also under any previous contracts entered into with the Central or the State Government Departments including new undertakings (excluding joint sector companies and or private parties) and bodies 42. Force Majeure Shall mean and be limited to the following: a) War / hostilities b) Riot or Civil commotion c) Earthquake, flood, tempest, lightening or other natural physical disaster. d) Restrictions imposed by the Government or other statutory bodies which prevents or delays the execution of the order by the BIDDER. The BIDDER shall advise GIL by a registered letter duly certified by the local statutory authorities, the beginning and end of the above causes of delay within seven (7) days of the occurrence and cessation of such Force Majeure Conditions. In the event of delay lasting over two months, if arising out of causes of Force Majeure, GIL reserves the right to cancel the order. Completion period may be extended to circumstances relating to Force Majeure by the GIL. Bidder shall not claim any further extension for completion of work. GIL/GoG shall not be liable to pay extra costs under any conditions. The BIDDER shall categorically specify the extent of Force Majeure conditions prevalent in their works at the time of submitting their bid and whether the same have been taken in to consideration or not in their quotations. In the event of any Force Majeure cause, the BIDDER shall not be liable for delays in performing their obligations under this order and the delivery dates can be extended to the BIDDER without being subject to price reduction for delayed delivered, as stated elsewhere. It will be prerogative of GIL/GoG to take the decision on force major conditions and GIL/GoG decision will be binding to the bidder. 43. The Clarifications must be submitted in writing at GIL at least 0 days before the submission date. Thereafter the clarifications received from the bidders will not be entertained. The bid should be submitted on the website on or before 700 Hours, : Please address all queries and correspondence to Shri Vivek Upadhyay, Manager (FM), Gujarat Informatics Limited Block-, 8 th Floor, Udhyog Bhavan, Gandhinagar Fax: (079) Fax/ should be followed by the post confirmation copy. - 0 of 46 -

11 SECTION I Bid Processing Fees & Earnest Money Deposit Details Amount (In Rs.) Bid Processing Fees Earnest Money Deposit 2 (E.M.D.) ELIGIBILITY CRITERIA Name of the Bank & Branch Demand Draft Form no. E Financial strength of the bidder Financial Year Turnover (Rs. In Crores) Audited Accounts uploaded? (Yes/No) Note: Please fill this form and upload the audited Annual Accounts for the last three financial years. Form no. E2 Office in GUJARAT Address Contact Person Contact nos. 2 Type of supporting document attached Note: You may mention more than one office (if applicable) by adding multiple rows which may be added by NUMBER OF ROWS TO ADD. Form no. E3 Service Centers Detail Address Contact Person Contact nos. 2 3 Type of supporting document attached Note: You have to mention minimum 3 authorized service centers as per eligibility criterion. If you like to add more service centers (if applicable) by adding multiple form which may be added by NUMBER OF ROWS TO ADD. Form E4 Experience Details (Customer References) Name of the Organization Contact Person Contact telephone no. & Address Date/Period implementation of of LAN sites/ of Installations Type Supporting Document attached of - of 46 -

12 Note: Please fill this form and upload the supporting documents for each customer reference in scanned format. Failing the same may lead to the rejection of the bid. You may add the customer references by adding multiple rows which may be added by NUMBER OF ROWS TO ADD. Form no. E5 Authorization Letters Make & Model Name of OEM Rack Based Server Mid Range Server Entry Level Server PC PC2 Authorization letter attached? (Yes/No) Form E6 Participation of MNC through Local partner Name of Local Partner Is it Authorized Service Provider of MNC? (Yes/No) Type of supporting document uploaded Note: If not applicable write N.A. in respective columns. Form no. E7 ISO 900:2008 certification for Manufacturing Make & Model Name of OEM ISO certification valid up to ISO certification uploaded? (Yes/No) Rack based Server Mid Range Server Entry Level Server PC PC2 A4 Size Mono Laser Printer - A4 Size Mono Laser Printer -2 A4 Size Mono Laser Printer -3 Multifunction Laser Printer- Multifunction Laser Printer-2 A4 size Color Laser Printer 80 Column Dot Matrix Printer - 36 Column Dot Matrix Printer Column Dot Matrix Printer of 46 -

13 8 Port Unmanageable Switch 6 Port Unmanageable Switch 24 Port Unmanageable Switch 24 Port Cat-6 Jack / Patch Panel with I/Os Rack 7 Ft Patch Cord 3 Ft Patch Cord Single Cat-6 I/O with surface mount box Cable 600 VA Line Interactive UPS KVA Online UPS 2 KVA Online UPS 5 KVA Online UPS 0 KVA Online UPS Note: You may quote only one option against any item. SECTION II Make & Model List Make & Model Supporting Document attached? (Yes/No) Rack based Server Mid Range Server Entry Level Server PC without Monitor 8.5 or higher wide screen LED Backlit based TFT Monitor PC2 without Monitor 8.5 or higher wide screen LED Backlit based TFT Monitor External Optical Drive - 3 of 46 -

14 Internal Modem 4 GB USB Pen Drive 8 GB USB Pen Drive Web Camera (Logitech/Microsoft/HP) Digital Camera (Canon/Sony/Panasonic/Nikon) USB HDD (Seagate, Western Digital, Hitachi) A4 Size Scanner- A4 Size High End Scanner-2 A3 Size Scanner ADF for A3 Size Scanner A4 Size Mono Laser Printer - A4 Size Mono Laser Printer -2 A4 Size Mono Laser Printer -3 Multifunction Laser Printer- Multifunction Laser Printer-2 A4 size Color Laser Printer 80 Column Dot Matrix Printer - 36 Column Dot Matrix Printer Column Dot Matrix Printer Port Unmanageable Switch 6 Port Unmanageable Switch 24 Port Unmanageable Switch 24 Port Cat-6 Jack / Patch Panel with I/Os Rack (APC/ Rittal / APW President /Knurr /VAL Rack) 7 Ft Patch Cord 3 Ft Patch Cord Single Cat-6 I/O with surface mount box Cable - 4 of 46 -

15 600 VA Line Interactive UPS KVA Online UPS 2 KVA Online UPS 5 KVA Online UPS 0 KVA Online UPS Note: You may quote only one option against any item. - 5 of 46 -

16 Form no. T2 (TECHNICAL MINIMUM SPECIFICATIONS) SECTION - (Servers) no..0 Rack based Server.0 Chassis 2U Rack Mountable Not Matched CPU Motherboard Graphics Slots Memory Bays HDD RAID Support Keyboard Mouse Networking Features Ports Management hardware System Management Software DVD Drive Power Supply OS Support Quad Core Intel Xeon E5620, 2.40 GHz, 2MB L3 Cache, 5.86 GT/s or higher Intel 5520 Series chipset or better on Intel or equivalent OEM motherboard having 6.4 GT/s QPI Link speed On Board Graphics with 8 MB RAM Total four PCI slots offering option of PCI- X/PCI-e combination or PCI-e with x4,x8 and x6 PCI configurations 8 GB DDR3-066 MHz Registered (RDIMM) memory upgradeable upto 28 GB or more 8 Hot Plug SAS hard disk bays 2*300GB 0K rpm hot plug SAS drives expandable to 8 SAS drives RAID controller for RAID 0, Raid, and RAID 5 configurations with 256 MB cache memory 04 keys Keyboard 2 Keys Optical scroll mouse Embedded dual port Gigabit Ethernet Controller Front and 2 Rear USB 2.0 ports, serial port, 2 RJ-45 port, Remote Management Port (TCP\IP based): (it is used for GUI interface to monitor & manage the server performance remotely.) Integrated System Management Processor or Integrated BMC Controller Pre-failure alerts for processor, memory and hard disks, Unattended and selectable remote boot and remote diagnostics, ECC with error reporting (Please Specify name of the System Management Software and upload the supporting document) Slim Line DVD Writer (Internal / External through USB connectivity) Redundant Hot swap power supplies standard Microsoft Windows Server 2003, Red Hat Enterprise Linux - 6 of 46 -

17 Certifications RoHS,UL,CE/FCC or equivalent third party certification from reputed Indian Agency, Windows Logo Certification no.. &.2 Options for Rack based Server. HBA Dual 4 Gbps FC HBA (PCI - X/PCI Express based) with necessary FC Cable of Length 5-5 mtrs. depend on the requirement..2 RAM Additional 4GB DDR3-066 MHz Registered (RDIMM) memory (For Rack Based Server) Not Matched no. 2.0 Mid Range Server 2.0 Chassis Pedestal (Tower) CPU Quad Core Intel Xeon Processor E5606 (8M Cache, 2.3 GHz, 4.80 GT/s Intel QPI) Motherboard Intel 5520 Series chipset or better on Intel or equivalent OEM motherboard having 6.4 GT/s QPI Link speed Slots Total four PCI slots offering option of PCI- X/PCI-e combination or PCI-e with x4,x8 and x6 PCI configurations Memory 4GB DDR3-066 MHz Registered (RDIMM) memory upgradeable upto 64 GB or more 8.5" or higher wide 8.5 or higher wide screen LED Backlit screen LED Backlit based TFTs, Contrast Ratio 000: or based TFT Monitor better, Response Time 5 ms or better, Resolution 360 X 768 or better, TCO Displays 5.0 certified or better; Monitor should be of same make of offered Server Brand Bays 8 Hot Plug SAS hard disk bays + CDROM bay HDD 2*300GB 0K SAS drives expandable to 8 SAS drives RAID Support Hardware RAID 0, (Embedded / Slot Based) Networking Features Embedded dual port Gigabit Ethernet Controller Ports Front and 2 Rear USB 2.0 ports, serial port, 2 RJ-45 port Remote Management Port (TCP\IP based): (it is used for GUI interface to monitor & manage the server performance remotely.) Keyboard 04 keys Keyboard Mouse 2 Keys Optical scroll mouse Not Matched - 7 of 46 -

18 Management hardware System Management Software Integrated System Management Processor or Integrated BMC Controller Pre-failure alerts for processor, memory and hard disks, Unattended and selectable remote boot and remote diagnostics, ECC with error reporting (Please Specify name of the System Management Software and upload the supporting document) Optical Drive Internal DVD Writer Power Supply Redundant power supplies standard Certifications For Server: RoHS,UL,CE/FCC or equivalent third party certification from reputed Indian Agency, Windows Logo Certification Options for Mid Range Server 2. RAM Additional 4GB DDR3-066 MHz Registered (RDIMM) memory (For Mid Range Server) 2.2 Hard Disks Additional 300GB 0K RPM SAS drive (for Mid Range Server) 2.3 RAID Card PCI based RAID controller for RAID 0/ Raid /RAID 5 configuration (for Mid Range Server) 2.4 Backup Drive Internal 36/72 GB DAT Drive with data and cleaning cartridges and necessary cables & accessories Not Matched no. 3.0 Entry Level Server 3.0 CPU *Quad Core Intel Xeon Processor E3-240 (8M Cache, 3.30 GHz) Motherboard Intel C200 series or better chipset on Intel or equivalent OEM Motherboard. Memory 4 GB DDR3 SDRAM at 066 MHz upgradeable up to 6 GB DDR3 RAM supporting Four DIMM Slots 8.5" or higher wide screen LED Backlit based TFT Monitor Slots 8.5 or higher wide screen LED Backlit based TFTs, Contrast Ratio 000: or better, Response Time 5 ms or better, Resolution 360 X 768 or better, TCO Displays 5.0 certified or better; Monitor should be of same make of offered Server Brand. Total 3 no.s of PCI/PCIe slots Not Matched Video Controller Onboard Dynamic Video Memory or 8 MB Video Memory. - 8 of 46 -

19 Hard Disk Keyboard Mouse Ports Optical Drive Cabinet Certifications Networking features Management & Diagnostic Software Power Management 250 GB or higher 7200 RPM SATA hard disk with Embedded four ports SATA controller with RAID 0 & 04 keys Keyboard 2 Keys Optical scroll mouse Serial, 4 USB ports (2 at front), Keyboard, Mouse, 2 RJ 45 ports Remote Management Port (TCP\IP based): (it is used for GUI interface to monitor & manage the server performance remotely.) Internal DVD Writer Tower For Server: RoHS,UL,CE/FCC or equivalent third party certification from reputed Indian Agency, Windows Logo Certification PCI Based / Integrated Dual Gigabit Ethernet System Management to monitor system health, Un attended and selectable remote boot and remote diagnostics, ECC with Error reporting (Please Specify name of the System Management Software and upload the supporting document) Screen Blanking, Hard Disk and System Idle mode in power on, set up password, power supply surge protected Options for Entry Level Server 3. HDD Additional 250 GB or higher 7200 RPM SATA hard disk (for Entry Level Server) Not Matched - 9 of 46 -

20 SECTION -2 ( PCs & other items) no. 4.0 PC without Monitor 4.0 Form Factor Tower Cabinet CPU Intel Core i3-220 Processor (3M Cache, 3.30 GHz) or higher Motherboard For Intel (Intel H6 chipset or better ) Integrated onboard graphics, Total 3 no.s of Bus Architecture slots with minimum one PCI and rest PCIe, Integrated Audio Memory 2 GB DDR3 066 MHz with DIMM slot free. (Single Module Should be supplied) Hard disk 320 GB SATA II hard disk with 7200 rpm & Pre Failure alert Keyboard Mouse Ports Networking features O.S. Data Recovery Software Anti Virus Certifications Dust Cover USB or Ps/2 04 Keys keyboard USB or PS/2 Two button scroll optical mouse with pad Serial, Parallel, 6 USB 2.0 (min. 2 at front), VGA, Microphone, Headphone 0/00/000 Mbps Network (Embedded / Slot based) Pre loaded Microsoft Windows 7 Professional licensed software with latest updates and Restore/ Recovery CD/ Self Mechanism Pre loaded software tool that has provision for scheduled backup for restoring OS & data. Should have capability to take backup to external media. (Please specify name of Data Recovery Software) Pre loaded Trend Micro Office Scan latest Edition with license and media with three year updates. For PC: RoHS,UL,CE/FCC or equivalent third party certification from reputed Indian Agency, Windows 7 Certification Dust Cover for CPU, Monitor, Keyboard, Mouse no. 4.0a to 4.0e Options for PC 4.0a Optical Drive Internal DVD Writer DVD-R Record Speed: 24x; DVD-RW Rewrite Speed: 6x ; DVD+R Record speed: 24x ; DVD+R Double Layer Record Speed: 8x ; DVD+RW Rewrite Speed: 8x ; CD Read Speed: 48x ; CD-R Record Speed: 48x ; CD-RW Rewrite Speed: 32x 4.0b Speakers 2 nos. of Speakers (200W PMPO) - 20 of 46 -

21 4.0c 4.0d 4.0e 8.5" or higher wide screen LED Backlit based TFT Monitor Memory Hard disk 8.5 or higher wide screen LED Backlit based TFTs, Contrast Ratio 000: or better, Response Time 5 ms or better, Resolution 360 X 768 or better, TCO Displays 5.0 certified or better; Monitor should be of same make of offered PC Brand Additional 2 GB DDR3 066 MHz for PC Additional 500 GB SATA II hard disk ( internal) with 5400 rpm & Pre Failure alert for PC no. 4. PC2 without Monitor 4. Form Factor CPU Motherboard Bus Architecture Memory Tower Cabinet AMD Phenom II X4 955 (3.2GHz, 2MB total dedicated L2 cache, 6MB L3 cache, 4000MHz Hyper Transport bus, socket AM3) or higher For AMD (AMD 785 chipset with Radeon HD 4200 Series Graphics or better) Integrated onboard graphics, Total 3 no.s of slots with minimum one PCI and rest PCIe, Integrated Audio 2 GB DDR3 066 MHz with DIMM slot free. (Single Module Should be supplied) Hard disk 320 GB SATA II hard disk with 7200 rpm & Pre Failure alert Keyboard Mouse Ports USB or Ps/2 04 Keys keyboard USB or PS/2 Two button scroll optical mouse with pad Serial, Parallel, 6 USB 2.0 (min. 2 at front), VGA, Microphone, Headphone Networking features O.S. Data Recovery Software Anti Virus Certifications Dust Cover 0/00/000 Mbps Network (Embedded / Slot based) Pre loaded Microsoft Windows 7 Professional licensed software with latest updates and Restore/ Recovery CD/ Self Mechanism Pre loaded software tool that has provision for scheduled backup for restoring OS & data. Should have capability to take backup to external media. (Please specify name of Data Recovery Software) Pre loaded Trend Micro Office Scan latest Edition with license and media with three year updates. For PC2: RoHS,UL,CE/FCC or equivalent third party certification from reputed Indian Agency, Windows 7 Certification Dust Cover for CPU, Monitor, Keyboard, Mouse no. 4.a to 4.e Options for PC2-2 of 46 -

22 4.a Optical Drive Internal DVD Writer DVD-R Record Speed: 24x; DVD-RW Rewrite Speed: 6x ; DVD+R Record speed: 24x ; DVD+R Double Layer Record Speed: 8x ; DVD+RW Rewrite Speed: 8x ; CD Read Speed: 48x ; CD-R Record Speed: 48x ; CD-RW Rewrite Speed: 32x 4.b Speakers 2 nos. of Speakers (200W PMPO) 4.c 4.d 4.e 8.5" or higher wide screen LED Backlit based TFT Monitor Memory Hard disk 8.5 or higher wide screen LED Backlit based TFTs, Contrast Ratio 000: or better, Response Time 5 ms or better, Resolution 360 X 768 or better, TCO Displays 5.0 certified or better; Monitor should be of same make of offered PC Brand Additional 2 GB DDR3 066 MHz for PC2 Additional 500 GB SATA II hard disk ( internal) with 5400 rpm & Pre Failure alert for PC2 no.5.0 External Optical Drive 5.0 External Optical Drive External DVD Writer with USB interface no. 6.0 Internal Modem 6.0 Internal Modem 56 Kbps Internal Modem (Fax/Data/Voice Modem) with driver software (Supplier has to install the modem in the PC and PC2 at factory site) no GB Pen Drive GB Pen Drive 4 GB Pen Drive with Cap Cover no GB Pen Drive GB Pen Drive 8 GB Pen Drive with Cap Cover - 22 of 46 -

23 no. 9.0 Web Camera 9.0 Web Camera 640x480 Video Capture resolution and USB Interface & Headphone (Logitech/Microsoft/HP) no. 0.0 Digital Camera 0.0 Digital Camera 0 Mega pixels Digital Camera with 4 GB Memory, Lithium Ion Battery, Power adaptor, Carry case, USB Data transfer cable, Software etc. (Canon/Sony/Panasonic/Nikon) no..0 USB HDD.0 USB HDD Note: External USB Hard disk 500 GB, 5400 RPM, 8 MB Cache, Compatible with USB 2.0/., without external power supply, Preformatted and hot plug-and-play, Transfer rate of 25 MB/Sec with USB 2.0 connectivity, Should run applications directly from drive, USB extension cable (Seagate, Western Digital, Hitachi) Successful bidder has to supply the HDD in the desktop with at least 3 nos. of partition in factory / Customer Site. Successful bidder & its supplier have to submit the full list of serial numbers for the monitors supplied along with TCO Displays 5.0 or better certified certification from the OEM for monitors bearing these serial numbers of 46 -

24 SECTION -3( Scanners) no. 2.0 A4 Size Scanner- 2.0 A4 Size Scanner- A-4 size Flat Bed Scanner with 200 dpi resolution, 48 bit color depth, USB connectivity. Scanner model should be Energy Star Certified no. 3.0 A4 Size High End Scanner A4 Size High End Scanner-2 A4 size Flat Bed Scanner with 4800 dpi optical resolution, 48 bit color depth, OCR software, USB connectivity & In-built Automatic Document Feeder; Task speed- Less than 28 sec- 4x6 inch photo to Microsoft Word; Less than 47 sec- OCR; in as little as 32 sec- 4*6 inch photo to ; Image technology CCD; Max. document size 2.3*35 cm; I/p modes Front Panel scan document, scan picture, copy, , edit text or file buttons, Photo & Imaging Software; User application via TWAIN;TMA and 25 ppm ADF; Preview speed in as little as 4 sec; ADF speed Up to 25 ppm to file; Media Types Paper (plain, inkjet, photo), photos, envelopes, labels, cards, 3D objects, negatives and 35 MM slides (with the TMA); ADF media sizes Letter, legal, executive, statement, A4, A5,B5; O.S. Compatibility - Microsoft Windows 98, Me, I 4.0, 2000, XP Home and Professional Edition. no. 4.0 A3 Size Scanner 4.0 A3 Size Scanner 600* 200 dpi optical resolution and USB interface. End-to-end connectivity will be established by the bidder 4. ADF for A3 Size Scanner ADF for above A3 Size scanner - 24 of 46 -

25 SECTION -4 ( Laser Printers, MFP and Color laser printer) no. 5.0 A4 Size Mono Laser Printer 5.0 A4 Size Mono Laser Printer A4 size Laser printer Print Speed: 7 ppm, Print Resolution: 600 x 600 dpi optical Resolution; Processor: Minimum 250 MHz Printer Processor OR System processor Utilization; Memory: 2 MB RAM; Interface: Hi- Speed USB 2.0 compatible.. no. 6.0 A4 Size Mono Laser Printer A4 Size Mono Laser Printer -2 A4 size Laser printer- 24 ppm, 600 X 600 dpi Resolution, Minimum 350 MHZ Printer Processor or System Processor Utilization, Minimum 32 MB RAM, PCL 5E/Post script support OR equivalent, Automatic Duplex printing, High Speed USB 2.0 and inbuilt Network connectivity no. 7.0 A4 Size Mono Laser Printer A4 Size Mono Laser Printer -3 A4 size Laser Printer upto 33 ppm in A4 size, 200 X 200 dpi resolution, Minimum 500 MHZ Printer Processor OR System Processor Utilization, 64 MB RAM, Post Script support OR equivalent, Automatic Duplex printing, USB and in-built Network connectivity, duty cycle: should have min.50000/month no. 8.0 Multifunction Laser Printer- 8.0 Multifunction Laser Printer- Print 6 ppm for A4 size, 200 dpi effective resolution; Copy 4 cpm for A4 size, 600*600 dpi resolution, 8 MB RAM; Scan 600*600 dpi optical resolution, color scanning should be possible, USB connectivity no. 9.0 Multifunction Laser Printer-2-25 of 46 -

26 9.0 Multifunction Laser Printer-2 Print 22 ppm for A4 size, 200 dpi effective resolution; Copy 22 cpm for A4 size, 600*600 dpi resolution, 28 MB RAM; Scan 600*600 dpi optical resolution, Flat bed Scan and color scanning should be possible, Fax 3 sec per page, USB connectivity & inbuilt network connectivity. no A4 Color Laser Printer 20.0 A4 Color Laser Printer A4 size Color Laser Printer 8 ppm in color and black, Minimum 200 MHz Printer Processor OR System Processor Utilization, 6 MB RAM, USB and inbuilt network connectivity Note: 2 3 For all printers, please upload the OEM undertaking for the clarity on what parts will be covered under the warranty and what parts are excluded. Please upload the OEM under taking letter which clarify that cartridges to be supplied with the printers is starter or full. For all printers OEM letter is required with Nos. of Goods/s supplied certifying back to back warranty as per the tender terms & conditions of 46 -

27 SECTION -5 ( Dot Matrix Printers) no. 2.0 Dot matrix Printer column Dot Matrix Printer- 24 Pin, 80 column, Printing Speed in High Speed Draft 300 CPS at 0 CPI no Dot matrix Printer column Dot Matrix Printer-2 24 Pin, 36 column, Printing Speed in High Speed Draft 300 CPS at 0 CPI no Dot matrix Printer column Dot Matrix Printer-3 24 Pin, 36 column, Printing Speed in High Speed Draft 375 CPS at 0 CPI Note: 2 For all printers, please upload the OEM undertaking for the clarity on what parts will be covered under the warranty and what parts are excluded. For all printers OEM letter is required with Nos. of Goods/s supplied certifying back to back warranty as per the tender terms & conditions of 46 -