GOVERNMENT OF INDIA DEPARTMENT OF ATOMIC ENERGY MANAGEMENT SERVICES GROUP

Transcription

1 GOVERNMENT OF INDIA DEPARTMENT OF ATOMIC ENERGY MANAGEMENT SERVICES GROUP Anushakti Bhavan, C.S.M. Marg Mumbai Phone: Ref. No : MSG/COMP/03/HW/2K15/ May 11, Subject: Invitation of Quotation for Annual Maintenance Contract of Deskp and Rack mount PCs, Monirs, Printers, Lapp, KVM switches, Printer sharer etc., for the period of Two Years. Last date for submitting of bids: 15 th June, :00 PM Sealed tenders on printed letter heads are invited for entering in an Annual Maintenance Contract on regular basis for Deskp PCs, Rack Mount Servers, KVM switches (Keyboard, Monir and Mouse sharer) and Monirs etc. as mentioned in Annexure-I, for the respective periods mentioned against each item and maintenance on Call Basis for printers/notebook PCs etc. mentioned in Annexure-II. The tal maintenance charges should be quoted separately, for the period mentioned against each item in Annexure-I. Charges quoted in any other format or incomplete quotations will be summarily rejected. The contract will be effective for the period mentioned in the tender against each item. 1. Inspection and location of equipments: The equipments that are required be maintained can be inspected by the Bidder on 5 th June 2015 & 8 th June 2015 (10.00 p.m p.m.) with prior appointment with Shri. Haridas P., Phone: , haridas@dae.gov.in. Most of the equipments be inspected / maintained are located at above address except few. The locations of items which are not located at above address have been specifically indicated against item description in the respective Annexure. 2. Format for quotation and guidelines: The Bidder is required quote separately for each item in the format given in Annexure-I & Annexure-II for the contract periods mentioned therein. The details of the terms and conditions for items covered by maintenance on Regular Basis and those under Call basis are given separately in Annexure-III and bidders should carefully go through them before preparing the bids. The Bidder is required adhere all the terms & conditions listed in Annexure-III this tender. The Department of Amic Energy reserves the right reject any offer without assigning any reason thereof. 3. Qualification/Eligibility bid: The bidders shall fulfill following eligibility criteria: Only parties with a regular office in Mumbai manned by Computer Engineers are eligible The party should have proof of having filed IT returns for the past 3 years. A copy of the same has be produced on demand including for the assessment year The party should have earned profits during the last 2 years. Final account statement in proof of the same has be submitted on demand.

2 List of at least 3 engineers who would attend calls along with their qualifications should be mentioned along with the bid in Annexure-I 3.2. Parties shall enclose details of parties with whom the bidder is having AMC for maintaining similar equipment including rack mount servers, notebook PCs and printers etc. If demanded the bidder shall produce copies of the contract for verification Along with the quotation, the Bidder is also required send a profile of the organization and a list of Clients for whom similar work has been undertaken. 4. Terms of Payment : 4.1. The payment wards AMC shall be made, on a quarterly basis as follows: Payment shall be made, in 8 installments on completion of each quarter of the Annual Contract period, taking in consideration any penalty (refer section-3 in Annexure-III) imposed on the party at the end of each quarter. Management Services Group, DAE shall issue a Certificate every quarter regarding quality of service rendered by the Contracr and penalty, if any, be levied from the contracr as per the terms and conditions of the contract All penalties (Refer section 3 of Annexure-III) due from the contracr at the end of the contract period shall be paid the department in cash/cheque on expiry of the contract or the department may extend the period of the contract by a suitable period which would compensate (on a pro-rata basis at the same rates as applicable during the contract period) for the payment due from the contracr Payment for services rendered for equipment mentioned in Annexure-II that are maintained on call basis shall be made after satisfacry completion of the work. Amount payable for services rendered on call basis shall include call charges and actual cost of components replaced. The Contracr shall submit an invoice for the charges applicable, on a call-by-call basis. The invoice shall indicate the call charges and repair/material charges separately. The contracr should be able prove, if required, that the cost of the material being charged is reasonable. 5. Earnest Money Deposit (EMD): The bidder has enclose a draft of value equal 2.5% of AMC charges quoted for a year drawn in favor of Pay & Accounts Officer, D.A.E. wards EMD. The draft will be returned all unsuccessful bidders immediately after finalizing the contract. For successful bidder for whom the contract is going be awarded the draft will be returned after placement of work order and receipt of bank guarantee as in section 6 below. Quotations without EMD are liable be rejected. 6. SECURITY DEPOSIT/BANK GUARANTEE: On entering in AMC the vendor shall make a Security Deposit (SD) of 10% of the value of 2 years AMC. Alternatively the contracr shall furnish a Bank Guarantee wards security deposit of 10% of the 2 yrs AMC duly executed by any nationalized bank or scheduled bank as per the standard format. The bank guarantee/sd shall remain valid till the expiry of entire period of the contract

3 (Maximum 2 Years and 6 months) and shall reach the purchaser within 15 days from the date of receipt of work-order. The bank guaranty/sd will be en-cashed for non-compliance of any of the terms and conditions of the work-order and for levying un-adjusted penalty, if required. 7. Termination : The Department reserves the right terminate the contract by giving notice of one month without any financial obligation on its part. In the event of cancellation of the contract or non-servicing of equipment for one reason or the other, the payment for services actually carried out will be paid on a pro-rata basis. 8. Scope of Maintenance Coverage : 8.1. For items covered under regular basis (Annexure-I) rates quoted for the Maintenance Contract shall include labor and parts for entire period The Maintenance shall cover breakdown calls for all items. In addition, Preventive Maintenance, such as cleaning of drive heads, keyboards and PCBs should be covered The Maintenance shall cover replacement/repair of Hard Disk Drives including head crash Problems that arise out of computer virus shall be rectified under the Contract During preventive maintenance, the server racks in the main computer room, shall be opened and cleaned keep them dust free. A portion of preventive maintenance, if needed, shall be performed beyond office hours avoid disruption of network services. The vendor shall bring vacuum cleaner for carrying out preventive maintenance. 9. The maintenance charges shall remain unchanged during the period of the contract and during the period of extension of the contract period, if any, arising due penalty imposed on the contracr. The sealed envelope containing your quotation shall be super-scribed with MSG/AMC/ and shall be sent R. Balasubramaniam, Head, MSG, Department of Amic Energy, Anushakti Bhavan, CSM marg, Mumbai ,1 so as reach before 3.00 p.m. on June 15, It may be noted that late quotations shall not be considered. Yours faithfully, Sd/- (R. Balasubramaniam) Head, MSG

4 Annexure I Page 1 of 10 PERSONAL COMPUTERS IN MSG TO BE MAINTAINED ON REGULAR BASIS (YEAR ) Sr. No. Configuration Period of AMC** Cost of AMC incl all taxes & duties/vat (Rs.) 01. Intel Pentium D, 3.4 GHz, 3GB RAM, 500GB and 80 GB HDD, DVD-R/W 22x drive, Original Intel DG31PR Mother board, Intel G31 chipset, with standard, Audio, Intel built graphics, Integrated IDE, USB Keyboard and mouse, cabinet with SMPS (M/C ID 2) 02. Intel Core2 Duo, 2.66 GHz, Original Intel DG31PR Mother board, onboard audio, Intel built graphics, 2GB RAM (667 MHz DDR2), 320 GB SATA HDD, DVD Writer 22x (Samsung), onboard LAN card and extra LAN card PS2 Keyboard, PS2 Mouse, cabinet with SMPS (M/C ID-3) Located at Malabar Hills 03. Intel Core 2 Duo 2.2 GHz, Intel 945 Mother board, 4 GB RAM, 160 GB SATA HDD, Two Network cards, On board VIDeo, audio, DVD writer, Keyboard, mouse, USB ports, cabinet with SMPS (M/C ID 4) 04. Intel Core I ( 3.1 GHz CPU ), Original Intel MB DH67BL with built-in Sound, NIC, Graphic, PCI express Graphics Card, 4 GB DDR3 (1333) RAM, 500 GB HDD, DVD Writer, USB Ports, USB Keyboard, mouse, Cabinet with SMPS. (M/C ID 5) Intel Pentium-IV, 3 GHz,, Intel Motherboard, with 512 MB DDR RAM, 80 GB Hard Disk, 1 X 1.44 MB FDD, Display Card, One Integrated PCI Ethernet & External Ethernet card, On board audio, Internal Combo CD-R/RW:DVD ROM, 1p & 1 serial,,4 USB ports with connecrs, Mouse, Keyboard, cabinet with SMPS. (M/C Id - 6). Intel Core I ( 3.1 GHz CPU ),6 MB L3 cache Original Intel MB DH67BL with built-in Sound, onboard LAN card,graphics Card, PCI express Graphics Card, 4 GB DDR3 (1333) RAM, 500 GB Seagate SATA HDD, DVD Writer, USB Ports, USB Keyboard, Mouse. Cabinet with SMPS of 450 watts. (M/C Id - 7) Intel Core I ( 3.1 GHz CPU ),6 MB L3 cache Intel MB DH67BL with built-in Sound, onboard LAN card,graphics Card, PCI express Graphics Card, 4 GB DDR3 (1333) RAM, 500 GB Seagate SATA HDD, DVD Writer 20x, USB ports USB Keyboard, Mouse. Cabinet with SMPS of 450 watts. (M/C Id - 9) Intel Core2 Duo, 2.66 GHz, Intel DG31PR Mother board, onboard audio, Intel built graphics, Integrated IDE, and SATA controller, 4 GB RAM (667 MHz DDR2), 320 GB SATA HDD, DVD Writer 22x (Samsung), Onboard and extra NIC, PS2 Keyboard, PS2 Mouse, Cabinet with SMPS (M/C Id-10) 08.

5 Annexure I Page 2 of 10 Sr. No. Configuration Period of AMC** Cost of AMC incl all taxes & duties/vat (Rs.) Intel Core i ( 3.1 GHz CPU ), Original Intel MB DH67BL with built-in Sound, onboard LAN card and extra LAN card, onboard PCI express Graphics Card, 4 GB DDR3 (1333) RAM, 500 GB HDD, DVD Writer, USB Ports, USB Keyboard and Mouse, Cabinet with 450watts SMPS ( M/C ID 12) Intel Core2 Duo, 2.66 GHz, Original Intel DG31PR Mother board, onboard audio, Intel built graphics, Integrated IDE, and SATA controller, 4 GB RAM (667 MHz DDR2), 320 GB SATA HDD, DVD Writer 22x, Onboard LAN card and extra LAN card, PS2 Keyboard, PS2 mouse, cabinet with SMPS. (M/C ID-13) 11. Intel P4-3.0 GHz, 40 GB HDD, Intel original Motherboard, 512 MB RAM, Samsung DVD ROM drive, Onboard LAN and extra PCI LAN card, cabinet with SMPS. M/C ID Intel i GHz CPU, Gigabyte Motherboard with on board audio, graphics, LAN, 4GB RAM, 500GB HDD, LG DVD RW, USB keyboard and mouse, cabinet with SMPS. (M/C ID 15) (seven months) 13 Intel Core2 Duo, 2.93 GHz, Original Intel DG41RQ Mother board, 1 GB RAM, 160 GB HDD & 40 GB HDD, DVD Writer 22x, SATA controller, onboard Sound, graphics and LAN card PS2 Keyboard, PS2 Mouse, ATX with 400 Watts SMPS 400 watts. (M/C ID -17) 14. Intel Core 2 Duo 2.2 GHz, Intel 945 Mother board, 4 GB RAM, 1 X 160 GB SATA HDD, Two Network cards, On board VIDeo, audio, DVD writer, Keyboard, mouse, USB ports, cabinet with SMPS (M/C ID 18) 15. Intel Pentium-IV, 3 GHz, Intel Original 915 motherboard, 1 GB RAM, 80 GB HDD, 1.44 MB FDD, Display Card, Ethernet ( 2nos.), audio, Internal Combo CD-R/RW; DVD-ROM, ps2 Mouse, ps2 Keyboard, ATX cabinet with SMPS (M/C ID- 19) 16. Intel Pentium-IV, 3 GHz, Intel Original 915 motherboard, with 512 MB DDR RAM, 1 X 80 GB Hard Disk, 1 X 1.44 MB FDD, On board Display Card, One Integrated Ethernet, On board audio, Internal Combo CD-R/RW:DVD ROM, ps2 mouse and Keyboard, ATX cabinet with SMPS. (M/C ID 20) Intel Pentium- D 3.4 GHz, Intel 945 mother board, with 3GB DDR-II RAM(400), onboard audio, SATA & IDE controller 500 GB HDD & 80 GB SATA HDD, 1.44 MB FDD, Integrated NIC,DVD- Writer, ps2 mouse and Keyboard, ATX cabinet with SMPS. (M/C ID - 21) 17.

6 Annexure I Page 3 of 10 Sr. No. Configuration Period of AMC** Cost of AMC incl all taxes & duties/vat (Rs.) 18. Intel Pentium-IV, 3 GHz, Intel 915 chipset, Intel Orig. Motherboard, with 512 MB DDR RAM, 80 GB Hard Disk,1.44 MB FDD, DVD-R/W drive, On board Display Card, One Integrated Ethernet, On board audio, ps2 mouse and Keyboard, ATX cabinet with SMPS. (M/C Id 22) 19. Intel Core2 Duo, 2.93 GHz, Original Intel DG41RQ Mother board, 4 GB RAM, 320 GB HDD, DVD Writer 22x, SATA controller, onboard LAN, audio and graphics, PS2 Keyboard and mouse, ATX with SMPS 400 watts. (M/C ID -23) Intel Pentium-IV, 3 GHz, Intel 915 chipset, Intel Orig. Motherboard, with 512 MB DDR RAM, 80 GB HDD,1.44 MB FDD, On board Display Card, PCI Ethernet (2 nos), On board audio, DVD-ROM, ps2 Mouse and Keyboard, ATX cabinet with SMPS. (M/C ID -24 ) Intel Pentium-IV, 3 GHz, Intel Motherboard with 512 MB DDR RAM, 80 GB HDD, 1.44 MB FDD, On board Display Card, One PCI Ethernet, On board audio, DVD-R/W drive, ps2 Mouse and Keyboard ATX cabinet with SMPS (M/C ID -25 ) 22. Intel Pentium- D 3.4 GHz, with 512 MB RAM, Std. Audio, SATA & IDE controller, 80 GB SATA Hard Disk, One 1.44 MB FDD, One Integrated NIC,DVD-Writer, 1p & 1 serial,,4 USB ports, ps2 Mouse, ps2 Keyboard, ATX cabinet with SMPS. (M/C ID 26) 23. Intel Pentium- D 3.4 GHz, with 4GB RAM, Intel 945 mother board, onboard audio, SATA & IDE controller 80 GB SATA HDD, 1.44 MB FDD, One Integrated Ethernet, DVD-Writer, ps2 mouse and Keyboard, ATX cabinet with SMPS. (M/C. ID 27) 24. Intel Core2 Duo, 3.4 GHz, Intel DG41RQ mother board, 4 GB RAM, 150 GB HDD, DVD R/W drive, Integrated NIC, Integrated Sound, Logitech PS2 Keyboard, Logitech PS2 Optical Mouse, ATX cabinet with 400 watts SMPS (M/C. ID 28) 25. Intel Core2 Duo, 2.93 GHz, Intel DG41RQ Mother board, Intel G41 chipset, 4 GB RAM 320 GB HDD, DVD Writer 22x, Integrated NIC, Integrated Sound, Logitech PS2 Keyboard, Logitech PS2 Optical Mouse, ATX with SMPS 400 watts. (M/C ID -29) 26. Intel C2D processor, D915GV Motherboard, 512 MB RAM, 150 GB HDD, 52X DVD, 1.44 FDD, Onboard audio, graphics and LAN cards, cabinet with SMPS (M/C ID 30)

7 Annexure I Page 4 of 10 Sr. No. Configuration Period of AMC** Cost of AMC incl all taxes & duties/vat (Rs.) 27. Intel Pentium 3.4 GHz, ASUS Mother board (Intel 945 chipset), 1GB RAM, 80 GB SATA HDD, DVD R/W drive, Onboard audio, graphics and LAN cards, cabinet with SMPS (M/C ID 31) 28. Intel Pentium 3.4 GHz, ASUS Mother board (Intel 945 chipset), 512 MB RAM, 160GB SATA HDD, DVD R/W drive, Onboard audio, graphics and LAN cards, cabinet with SMPS (M/C ID32) 29. Intel Pentium D 3.4 GHz, ASUS Mother board (Intel 945 chipset),c4 GB RAM, 80 GB SATA HDD, Onboard audio, graphics and LAN cards, cabinet with SMPS. (M/C ID 33) 30. Intel i GHz CPU, Gigabyte mother board, 4GB RAM, 500GB HDD, LG DVD-R/W drive, (M/C ID 35) (Seven Months) 31. Intel Pentium 3.4 GHz, ASUS Mother board (Intel 945 chipset), 512 MB RAM, 80 GB SATA HDD, Onboard audio, graphics and LAN cards, cabinet with SMPS (M/C ID 36) 32. Intel Pentium 3.4 GHz, ASUS Mother board (Intel 945 chipset), 4 GB RAM, 80 GB SATA HDD, DVD-R/W drive,onboard audio, graphics and LAN cards, cabinet with SMPS M/C ID 38) 33. Intel Pentium 3.4 GHz, ASUS Mother board (Intel 945 chipset), 512 MB RAM, 80 GB SATA HDD, DVD-R/W drive,onboard audio, graphics and LAN cards, cabinet with SMPS. (M/C ID 39) 34. Intel Pentium 3.4 GHz, ASUS Mother board (Intel 945 chipset), 512 MB RAM, 80 GB SATA HDD, DVD-R/W drive,onboard audio, graphics and LAN cards, cabinet with SMPS. (M/C ID 41) 35 Intel Pentium D 3.4 GHz, ASUS Mother board (Intel 945 chipset), 512 MB RAM, 80 GB SATA HDD, DVD-R/W drive,onboard audio, graphics and LAN cards, cabinet with SMPS. (M/C ID 42)

8 Annexure I Page 5 of 10 Sr. No. Configuration Period of AMC** Cost of AMC incl all taxes & duties/vat (Rs.) 36. Intel Pentium 3.4 GHz, ASUS Mother board (Intel 945 chipset), 4 GB RAM, 80 GB SATA HDD, DVD-R/W drive,onboard audio, graphics and LAN cards, cabinet with SMPS. (M/C ID 43) 37 Intel Pentium 3.4 GHz, ASUS Mother board, 4GB RAM, 500 GB SATA HDD, DVD-R/W drive,onboard audio, graphics and LAN cards, cabinet with SMPS. (M/C ID 44) 38. Intel Pentium 3.4 GHz, ASUS Mother board (Intel 945 chipset), 4 GB RAM, 80 GB SATA HDD, DVD-R/W drive,onboard audio, graphics and LAN cards, cabinet with SMPS. (M/C ID 45) 39. Intel I-3, 3.4 GHz CPU, 4GB DDR3 RAM, 320 GB HDD, DVD-R/W drive, Onboard audio, graphics and LAN cards, cabinet with SMPS. (M/C ID 46) 40 Intel Core I ( 3.1 GHz CPU ),6 MB L3 cache, l Intel MB DH67BL,,4 GB DDR3 (1333) RAM, 500 GB Seagate SATA HDD, DVD-R/W drive,onboard audio, graphics and LAN cards, cabinet with 450 watts SMPS. (M/C ID 51) Total Rupees (for 40 Deskp computers) ** check for the period as some are be maintained for less than two years

9 Annexure I Page 6 of 10 RACK MOUNT SERVERS Sr. No Configuration Rackmount Servers 2 (XEON CPU, 1U size): Dual Intel Xeon 3.6 GHz CPU, Intel 7320 chip set with support for 800 MHz FSB and EM64T, ASUS MB, 4 GB RAM (ECC DDRII 400), Two 160 GB SATA HDDs, Two on board NIC, DVD ROM, Riser Slot, 1 serial, two USB ports, SMPS (M/C ID 01) Rackmount Servers 2 (XEON CPU, 1U size): Dual Intel Xeon 3.6 GHz CPU, Intel 7320 chip set with support for 800 MHz FSB and EM64T, ASUS MB, 4 GB RAM (ECC DDRII 400), Two 160 GB SATA HDDs, Two on board NIC, DVD ROM, Riser Slot, 1 serial, two USB ports, SMPS (M/C Id 2) Rackmount Servers 3(Pentium CPU, 1U size): Intel Pentium-IV, 3 GHZ, 4 GB DDR RAM, Two 160 GB HDD,FDD, Two onboard NIC, DVD ROM, USB ports, Riser slot, SMPS. (M/C Id 48) Rackmount Servers 4 (Pentium CPU, 1U size): Intel Pentium-IV, 3 GHZ, 4 GB DDR RAM, Two 160 GB HDD,FDD, Two onboard NIC, DVD ROM, USB ports, Riser slot, SMPS. (M/C Id 49) Rackmount Servers 5 (Pentium CPU, 1U size): Intel Pentium-IV, 3 GHZ, 4 GB DDR RAM, Two 160 GB HDD,FDD, Two onboard NIC, DVD ROM, USB ports, Riser slot, SMPS. (M/C Id 50) Rackmount Server(1 U), HP Proliant DL 120 G6 X 3430 pluggable server with Quad Core Precssor, Intel Xeon X3430, 2.4 GHz (4 core), 8 GB DDR3 ECC RAM, Redundancy Hot Plug Hard Disk Drives(RAID) hot pluggable RAID1 support, 2 X 500 GB Hot Plug HDD, Slim DVD RW, 2 Integrated Network Interface Cards, USB Ports, Au Sensing 400 watts Power supply. (M/C Id 52). Rackmount Server(1 U), HP Proliant DL 120 G6 X 3430 pluggable server with Quad Core Precssor, Intel Xeon X3430, 2.4 GHz (4 core), 8 GB DDR3 ECC RAM, Redundancy Hot Plug Hard Disk Drives(RAID) hot pluggable RAID1 support, 2 X 500 GB Hot Plug HDD, Slim DVD RW, 2 Integrated Network Interface Cards, USB Ports, Au Sensing 40 0 watts Power supply. (M/C Id 53) Rackmount Server(1 U), HP Proliant DL 120 G6 X 3430 pluggable server with Quad Core Precssor, Intel Xeon X3430, 2.4 GHz (4 core), 8 GB DDR3 ECC RAM, Redundancy Hot Plug Hard Disk Drives(RAID) hot pluggable RAID1 support, 2 X 500 GB Hot Plug HDD, Slim DVD RW, 2 Integrated Network Interface Cards, USB Ports, Au Sensing 400 watts Power supply. (M/C Id 54) Rackmount Server(1 U), HP Proliant DL 120 G6 X 3430 pluggable server with Quad Core Precssor, Intel Xeon X3430, 2.4 GHz (4 core), 8 GB DDR3 ECC RAM, Redundancy Hot Plug Hard Disk Drives(RAID) hot pluggable RAID1 support, 2 X 500 GB Hot Plug HDD, Slim DVD RW, 2 Integrated Network Interface Cards, USB Ports, Au Sensing 400 watts Power supply. (M/C Id 55). Period of AMC Cost of AMC incl all taxes & duties/va T (Rs)

10 Annexure I Page 7 of 10 Sr. No Configuration Rackmount Server(1 U), HP Proliant DL 120 G6 X 3430 pluggable server with Quad Core Precssor, Intel Xeon X3430, 2.4 GHz (4 core), 8 GB DDR3 ECC RAM, Redundancy Hot Plug Hard Disk Drives(RAID) hot pluggable RAID1 support, 2 X 500 GB Hot Plug HDD, Slim DVD RW, 2 Integrated Network Interface Cards, USB Ports, Au Sensing 400 watts Power supply. (M/C Id 57). Rackmount Server(1 U), HP Proliant DL 120 G6 X 3430 pluggable server with Quad Core Precssor, Intel Xeon X3430, 2.4 GHz (4 core), 8 GB DDR3 ECC RAM, Redundancy Hot Plug Hard Disk Drives(RAID) hot pluggable RAID1 support, 2 X 500 GB Hot Plug HDD, Slim DVD RW, 2 Integrated Network Interface Cards, USB Ports, Au Sensing 400 watts Power supply. With SMPS (M/C Id 8) Period of AMC Cost of AMC incl all taxes & duties/vat (Rs) Total Rupees (for 11 rack Mount servers )

11 Annexure I Page 8 of 10 Sr. No. Rack Mountable (1U size) KVM switches with cables. Configuration Period of AMC Cost of AMC incl all taxes & duties/vat (Rs) 1. Rack mountable 8 port KVM switch,1u size (Keyboard, Mouse, Monir Sharer) with 8 port electronic key pad with all connecting cable with external power supply with brackets. (RM Sharer-2) ( Model : Milesne model ML-801-SSRM) 2 Rack mountable 8 port KVM switch,1u size (Keyboard, Mouse, Monir Sharer) with 8 port electronic key pad with all connecting cabl with external power supply with brackets. (RM Sharer-3) ( Model : Milesne model ML-801-SSRM.) 3 Rack mountable 8 port KVM switch,1u size (Keyboard, Mouse, Monir Sharer) with 8 port electronic key pad with all connecting cabl with external power supply with brackets. (RM Sharer-4) ( Model : Milesne model ML-801-SSRM) 4. Rack mountable 8 port KVM switch,1u size (Keyboard, Mouse, Monir Sharer) with 8 port electronic key pad with all connecting cabl with external power supply with brackets. (RM Sharer-5) ( Model : Milesne model ML-801-SSRM) 5 Rack mountable 8 port KVM switch,1u size (Keyboard, Mouse, Monir Sharer) with 8 port electronic key pad with all connecting cabl with external power supply with brackets. (RM Sharer-6) ( Model : OXCA 8 port (1+1) combo KSC108E ) 6 Rack mountable 8 port, KVM switch,1u size (Keyboard, Mouse, Monir Sharer) with 8 port electronic key pad with all connecting cabl with external power supply with brackets. (RM Sharer-6) Model:Aten Mastview Total Rupees (for 6 Rack Mountable KVM switches with cables)

12 Annexure I Page 9 of 10 COLOR MONITORS Sr. No. (Note : All monirs are Color Monirs) Configuration Period of AMC** Cost of AMC* (Rs) LCD 17 Philips (ID:MNT 1) CRT 15 Samtron Model 55V (ID:MNT 5) LCD 17 BENQ Model G925 (MNT 6) CRT 17 Samtron Model 75E (ID:MNT 10) LCD 15 Color Philips make (ID:MNT 12) LCD 17 Samsung Model Syncmaster 171S (ID:MNT 14) CRT 15 Samsung 152S MNT-16 LCD 15 Samsung Model Syncmaster 591 S MNT 19 LCD 18 Samsung, Model SA10 MNT-20 CRT Compaq Model S550 (ID:MNT 23) LCD 15 Samsung Model Syncmaster 152S (ID: MNT 24) located at Malabar Hill. LCD 15 Samsung Model Syncmaster 152S (ID-MNT25) Located at Worli. CRT Samtron 55V MNT-26 LCD 17 Model Samsung Syncmaster 740N MNT-28 LCD 17 inch Samsung,\ Model Syncmaster 740N (MNT-30) LCD 17 Samsung Model Syncmaster (MNT-31) LCD 18 Samsung Model SA10 MNT LCD 15 Samsung Syncmaster 152S 19. LCD 22 Pavillion 22fi 20 LCD 22 Pavillion 22fi (one year and six months) (one year and six months) Total of 20 monirs *inclusive of all taxes & duties/vat ** check for the period as some are be maintained for less than two years

13 Annexure I Page 10 of 10 Total Cost Rs. ( i.) The tal AMC cost of 43 Personal Computers (Annexure-1) = (ii.) The tal AMC cost of 12 Rack Mount Servers (Annexure-1) = (iii) AMC Cost of 6 Rack mountable (1u Size) KVM switch (Annexure-1) = (iv.) AMC Cost of 20 numbers monirs (Annexure-1) = Total Service tax Other tax Grand tal cost of WO (Rs.) Rupees (In words): List of at least 3 engineers who would attend calls along with their qualifications are listed below. Sr.No Engineer Name Qualification

14 Annexure II Page 1 of 1 Lapps and Other peripherals in MSG be serviced on CALL BASIS (YEAR ) S.N. Device Name Manufacturer and Model Quantity Period for Service 1. Laser Printer HP Laserjet Inkjet Printer HP officejet Inkjet Printer HP officejet Printer and Scanner unit HP officejet 6110 all in one 1 5. Laser Printer HP Laserjet S.N. Device Name Manufacturer and Model Quantity Period for Service 1. Lapp Computer HP Compaq nx6320 Notebook PC 1 2. Lapp computer IBM Think Pad, Model-R Lapp computer HP Pavilion Touchsmart 14-B172TX Sleekbook 1

15 Annexure III 1/4 TERMS & CONDITIONS OF THE CONTRACT FOR ITEMS COVERED UNDER MAINTENANCE CONTRACT ON REGULAR BASIS. The Contracr shall agree comply with the following terms and conditions provide trouble free maintenance/repair/replacement for items mentioned in Annexure-I, which are be maintained on a regular basis. 1. RESPONSE TIME : The engineer will attend the service call within 6 working hours (excluding holidays) after placement of a call. DAE's normal working hours are from 9.30 a.m p.m. from Monday Friday. 2. GUARANTEED REPAIR TIME : The fault will be rectified within 6 hours from the time of reporting of call, so as make available a perfectly working PC, along with the peripherals, VDU, Floppy Drive etc. 3. PENALTY : In case of the guaranteed repair time not being met, the following penalty shall be levied: 3.1 Beyond 6 hours and up 24 working hours, the penalty levied will be 2% of the value of the AMC for the PC in question. While calculating this penalty, a PC, would be deemed be down even if a peripheral attached it, viz. floppy drive or hard disk, is down. 3.2 Beyond 24 working hours & up 7 days, the penalty levied will be 4%, with all other conditions remaining identical as at 3.1 above 3.3 Beyond 7 days the penalty will be calculated as follows with other conditions remaining identical as at 3.1 above. Number of Days Elapsed % Penalty Between 7 days 14 days 8% Between 15 days 1 10% month Beyond 1 month 25% All the above penalty would be chargeable on the Quarterly AMC charges payable. 3.4 When required, special consumable items shall be procured by the Contracr with the written consent of the department and installed within the stipulated guaranteed repair time. DAE shall pay the Contracr the actual cost of the consumable on production of invoice. 3.5 If any of the equipment i.e. PC units or the peripherals, cannot be repaired within a reasonable time period, the Contracr shall provide temporary replacement for the same. However, this replacement will not exceed a period of one month; the original equipment should be re-installed within this period. 3.6 The contract will cover replacement of hard disk head crash at no extra cost. 3.7 A common register will be maintained monir the delays. Bidder's maintenance personnel should check and initial the same on attending the job without fail.

16 Annexure III 2/4 4. OVERALL AVAILABILITY The overall availability of all PCs and monirs (Listed in page 1 8 of Annexure-I) under the guaranteed repair time shall be 95%. This will be computed every three months, using the following formula and shall pertain each PC and all the peripherals attached it. Working hours during which a PC and all peripherals units were operational X 100 Total working hours of DAE for the quarter Time taken for repairing and testing will be included in down time. In the event of 95% availability not being maintained, a penalty of 1% of the value of Annual Maintenance Contract for the system in question will be leviable for every 1% shortfall in the availability. This penalty will be in addition any other penalty mentioned in this contract. 5. PREVENTIVE MAINTENANCE 5.1 Preventive Maintenance will be carried out on the first Monday following the end of each quarter. If the day happens be a holiday, it will be carried out on the next working day. PCs will be made available in turn for Preventive Maintenance, which should be completed within a maximum period of three working days from the starting date. 5.2 All floppy drive heads, should be cleaned during the above Preventive Maintenance. All the ICs and internal parts should be serviced and cleaned, and ensured that they are dust free. 5.3 All mechanical parts should be serviced during Preventive Maintenance. 5.4 A penalty of 5% of the value of the yearly cost of AMC would be charged on each occasion preventive maintenance is not undertaken as per the above schedule. 5.5 Cleaning of racks: During preventive maintenance the server racks (5 nos.) in the main computer room shall be opened and cleaned keep them dust free. A portion of the preventive maintenance, if needed, shall be performed beyond office hours avoid disruption of network services. The vendor shall bring vacuum cleaner for carrying out preventive maintenance 6. MAINTENANCE CHARGES AND BASIS FOR CALCULATING PENALTY The item wise maintenance charges quoted for the PCs and its peripherals, mentioned against each item in Annexure-I (full period maintenance charges) will be the basis for calculating penalties.

17 Annexure III 3/4 7. Scope and general terms: 7.1 For items covered under regular basis Rates quoted for the Maintenance Contract composes labour and parts for entire period. 7.2 The Maintenance shall cover breakdown calls for all items. In addition, Preventive Maintenance, such as cleaning of drive heads, keyboards and PCBs should be covered. 7.3 The Maintenance shall cover replacement/repair of Hard Disk Drives including head crash. 7.4 Problems that arise out of computer virus shall be rectified under the Contract. 8. UPGRADATION OF PC UNITS AND ATTACHMENT OF ADDITIONAL PERIPHERALS. The Department of Amic Energy reserves the right upgrade the PCs and attach new peripherals the existing system by parties other than the party who has actually undertaken the AMC. However, such changes, if any will be done with the knowledge of the party carrying out the AMC. After upgrading the PCs/Peripherals, the upgraded PC/items will be excluded from the AMC as they would be covered by warranty and amount payable will be accordingly reduced. A letter this effect will be given the party and the party should take this in account while claiming AMC charges in the subsequent quarters. 9. DATA RESTORATION FROM HARD DISK In case the hard disk is be formatted as result of some repairs carried out by the contracr he will be responsible for backup and resration of data. 10. BANK GUARANTEE: Vendor shall supply bank guarantee as per BANK GUARANTEE clause in the main Work Order. 11. POLICE VERIFICATION CERTIFICATE : The vendor shall produce police verification certificate of the visiting engineer. As per DAE s policy no outsider is permitted offer services in its premises without proper Police Verification Certificate.

18 Annexure III 4/4 Terms and Conditions for Maintenance of Equipment on Call Basis... A. The AMC on call basis will be valid for a period of two years starting from B. The scope of AMC on call basis is limited only items mentioned in Annexure-II i.e. items be maintained on Call Basis only. It shall include diagnosing and rectification of faults. C. The engineer shall attend the service call within 2 working hours (excluding holidays) after placement of a call by the Management Services Group. The calls would be attended during normal working hours of the Department of Amic Energy, which are 9.30 a.m. 6 p.m. from Monday Friday. The charges applicable on call basis will be as mentioned against each item in of Annexure-II. D. The Contracr is expected resolve the maintenance complaint within 2 hours of his reaching Anushakti Bhavan. Minor problems will be solved on sight at no extra service/repair charges. If major repairs are necessary be carried out, the additional repair/material charges will be payable at actual cost. The contracr shall submit an invoice for the charges applicable, on a call-by-call basis. The payment shall become payable on issue of certificate by MSG after satisfacry completion of the job. E. A separate register will be maintained in DAE regarding the time when a call was made, time taken rectify the fault and details thereof. This register should be signed by the engineer when a call is being attended and after the fault is rectified.