Adding and Removing User Entitlements

Transcription

1 Administration: Automated Clearing House Adding and Removing User Entitlements Technical Support Go to CashPro Online > Support > Help > Contact Us. This card provides the information needed to add and remove user entitlements for an Automated Clearing House (ACH) user within CashPro Online. To create a user in CashPro Online, refer to Creating Users for more information. To copy another user s entitlements to this user, refer to Copying Entitlements for more information. Procedure To add and remove user entitlements for ACH, complete the following: Note: If the ACH entitlements screen is already displayed, skip to step Go to CashPro Online. 2. Click Admin. The Users tab displays by default. 3. Is the desired user displayed? If... Yes Go to step 4. No a. Enter the search criteria using the Status, User ID, and/or User Name fields. b. Click Search. The search results display. c. Go to step Click the desired User ID. The User Profile tab displays by default. 5. Click the Application Entitlements tab. Assigning Applications displays (Figure 1). Note: Certain fields are not currently available for selection. They will be available with a future enhancement to CashPro Online. CashPro Online Quick Reference Card 1

2 Figure 1: Assigning Applications 6. Do you wish to complete one of the following? Add ACH to or remove ACH from the displayed list of Applications. Modify this user s existing Access Level for ACH. Note: To modify the User Type, refer to Creating Users for more information. If... Yes a. Click Edit. Editable fields display within Assigning Applications. No b. Go to step 7. a. Click the ACH hyperlink within Assigning Applications. The ACH Entitlements screen displays (Figure 2). b. Go to step Complete one of the following: Add ACH a. Select the ACH check box within Select Applications. application b. Go to step 8. Remove ACH a. Clear the ACH check box within Select Applications. application b. Click Submit. The user will be unable to access ACH. The entitlement request is sent to the approval queue. The request will be approved based on your Company Administration settings. Refer to Approving Requests for more information. This completes the procedure. CashPro Online Quick Reference Card 2

3 8. Select the desired Access Level for ACH: If this user is a General User, the Access Level must be General Use. Go to step 9. If this user is a Primary Administrator, the Access Level must be Administration or Full Access. Entitle the user to perform only administrative tasks for the selected application Note: This user will not be able to work within the selected application. Entitle the user to work within the selected application Note: The user will not be able to perform administrative tasks for the selected application. Entitle the user to perform administrative tasks and work within the selected application a. Select Administration from the Access Level drop-down menu. Note: The administrator must be assigned at least one ACH account. b. Go to step 9. a. Select General Use from the Access Level drop-down menu. b. Go to step 9. a. Select Full Access from the Access Level dropdown menu. b. Go to step Do you wish to add or remove activities and/or accounts for ACH? Note: To enable this user to perform a task within the application, you must assign at least one activity, one payment type, and one ACH Company ID. If... Yes a. Click Submit & Continue. The ACH entitlement screen displays (Figure 2). b. Go to step 10. NoClick Submit. The screen refreshes with a message indicating some applications require additional setup. If this is a new user, the new user request will be sent to the approval queue. The request will be approved based on your Company Administration settings. Refer to Approving Requests for more information. If this is an existing user, the entitlement request will display in the approval queue after assigning activities and/or accounts. This completes the procedure. CashPro Online Quick Reference Card 3

4 Figure 2: ACH Entitlements Screen 10. Do you wish to add and/or remove ACH Entitlements? Add a. Select the check box(es) to disable the following ACH Entitlements: ACH Payments - allows the user access to manage and/or approve payment instructions ACH Validator - allows the user to upload NACHA formatted files Remove Make no changes b. Go to step 11. a. Clear the check box for each ACH entitlement you wish to remove. b. Go to step 11. Go to step 11. CashPro Online Quick Reference Card 4

5 11. Do you wish to add and/or remove ACH Activities and limits? Add a. Select the check box(es) for the desired ACH Activities within User Defaults: Note: At least one Database or Batch Activity must be selected. Database Activities - allows the user to manage payment instructions Batch & Company Activities - allows the user to approve payments b. Select the View Company Lists check box, if desired. Note: The View Company Lists allows users to view company lists. This selection does not count as a required database or activity. c. Enter the maximum limits for the following Amount Limits: A limit is a company s Maximum Daily Release Amount. To populate all amount fields with the same limits, select the Amount Limits check box. Limit fields will be disabled if the corresponding activities are not selected. Remove Make no changes d. Go to step 12. a. Clear the check box for each ACH activity within User Defaults you wish to remove. b. Go to step 12. Go to step 12. CashPro Online Quick Reference Card 5

6 12. Do you wish to add, edit, and/or remove Payment Types? Add Validator: This payment type is available to entitled Validator users. Generic Payments and Collections: This payment type supports freeform PPD and/or CCD transactions. Generic Tax Payments Application: This payment type supports freeform tax payments as CCD+ transactions. Complete one of the following: Add All Payment Types Add Individual Payment Types i. Select the Assign all Payment Types option. ii. Go to step 13. i. Select the Select Individual Payment Types option. ii. Click the Unassigned tab within Payment Types. The unassigned payment type(s) display. iii. Select the check box(es) next to the desired payment type(s). To search for the desired payment type, enter the payment type in the Payment Type field. To filter by payment type, select the desired option from the Status, Payment Category, and/or Activities & Limits drop-down menus. iv. Click Assign Selected. The payment type(s) display in the Assigned tab. v. Go to step 13. Edit a. Complete one of the following: Edit an i. Click the desired payment type hyperlink to modify the individual activities and/or limits. The Payment Type detail screen payment type displays. Edit multiple payment types with different changes to each ii. Go to step b. i. Select the check box next to the desired payment type. ii. Click the hyperlink of any selected payment type. The Payment Type detail screen displays. iii. Go to step b. CashPro Online Quick Reference Card 6

7 (continued) Edit Edit multiple payment types with the same changes to each i. Select the check box next to the desired payment type. ii. Click Edit Selected. The Payment Type detail screen displays. iii. Go to step b. b. Apply the desired edits. c. Click Apply. A confirmation screen displays. d. Click Continue to apply the activities and limits to the selected payment types. A confirmation message displays stating the activities and limits have been applied to the selected payment types. e. Click OK. Remove f. Go to step 13. a. Select the Select Individual Payment Types option. b. Click the Assigned tab within Payment Types. The assigned payment type(s) display. c. Select the check box(es) next to the desired payment type(s). d. Click Unassign Selected. The payment type(s) display in the Unassigned list. Make no changes e. Go to step 13. Go to step 13. CashPro Online Quick Reference Card 7

8 13. Do you wish to add, edit, and/or remove ACH Companies? Add Complete one of the following: Add All ACH Companies Add Individual ACH Companies i. Select the Assign all ACH Companies option. ii. Go to step 14. i. Select the Select Individual ACH Companies option. ii. Select the Unassigned tab within ACH Companies. The unassigned ACH Companies display. iii. Select the check box(es) next to the desired ACH Companies. To search for the desired company, enter the company name in the ACH Company field. To search by the company ID, enter the company ID in the ACH Company ID field. To filter your selection, select the desired option from the Payment Category, Payment Type, Status, and/or ACH Platform drop-down menus. iv. Click Assign Selected. The ACH Companies display in the Assigned tab. v. Go to step 14. Edit a. Complete one of the following: Edit an i. Click the desired ACH company hyperlink to modify the individual ACH activities and/or limits. The ACH Company detail screen company displays. Edit multiple ACH companies with different changes to each Edit multiple ACH companies with the same changes to each ii. Go to step b. i. Select the check box next to the desired ACH company. ii. Click the hyperlink of any selected ACH company. The ACH Company detail screen displays. iii. Go to step b. i. Select the check box next to the desired ACH company. ii. Click Edit Selected. The ACH Company detail screen displays. iii. Go to step b. CashPro Online Quick Reference Card 8

9 (continued) Edit b. Apply the desired edits. c. Click Apply. A confirmation screen displays. d. Click Continue. e. Click OK. Remove f. Go to step 14. a. Select the Select Individual ACH Companies option. b. Click the Assigned tab within ACH Companies. The assigned ACH companies display. c. Select the check box(es) next to the desired ACH companies. d. Click Unassign Selected. The ACH companies display in the Unassigned list. Make no changes e. Go to step 14. Go to step Do you wish to preview a list of the ACH User Entitlements? If... Yes a. Click Preview Entitlements. A summary of the ACH User Entitlements displays. b. Review the summary of the ACH User Entitlements. To export entitlements to be submitted, click Export. Export is available in PDF format only. To print entitlements to be submitted, click Print. c. Go to step 15. No Go to step Do you wish to make changes to the entitlements? If... Yes a. Click Back to return to the ACH Entitlements page. b. Repeat steps No Go to step Click Submit. The Assigning Applications screen displays with a message that the ACH entitlements modifications were submitted. Note: The entitlement request is sent to the approval queue. The request will be approved based on your Company Administration settings. This completes the procedure. CashPro Online Quick Reference Card 9

10 Related Topics The following are additional Administration topics that can be accessed within CashPro University: Approving Requests Copying Entitlements Creating Users CashPro Online Quick Reference Card 10

11 Technical Support For regional technical support, refer to the table below. Note: The contact information is current as of June For a more recent listing, go to CashPro Online > Support > Help > click Contact Us. Region Location Telephone Number Hours Asia Bangalore (9180) Monday to Friday Beijing (8610) :00 a.m. - 6:00 p.m. Guangzhou (8620) (Local time) Hong Kong (852) India (9122) Indonesia (62) Malaysia (60) Mumbai (9122) New Delhi (9111) Philippines (63) Seoul (65) Shanghai (8621) Singapore (65) Taiwan (8862) Thailand (66) Australia Main (61) Monday to Friday 9:00 a.m. - 6:00 p.m. (Local time) EMEA Main +44 (0) Monday to Friday 8:00 a.m. - 6:00 p.m. (UK local time) Latin America Main (469) Monday to Friday 9:00 a.m. - 6:00 p.m. Eastern Time Brazil (55) Monday to Friday 9:00 a.m. - 6:00 p.m. (San Paulo local time) Mexico (52) Monday to Friday 9:00 a.m. - 6:00 p.m. Central Time United States Main (888) Monday to Friday & Canada 7:00 a.m. - 9:00 p.m. Eastern Time Address asia.tcc@bankofamerica.com asia.tcc@bankofamerica.com emea.directsupport@bankofamerica.com latam_ops@bankofamerica.com cashpro@bankofamerica.com CashPro Online Quick Reference Card 11 Bank of America Merrill Lynch is the marketing name for the global banking and global markets businesses of Bank of America Corporation. Lending, derivatives, and other commercial banking activities are performed globally by banking affiliates of Bank of America Corporation, including Bank of America, N.A., member FDIC. Securities, strategic advisory, and other investment banking activities are performed globally by investment banking affiliates of Bank of America Corporation ( Investment Banking Affiliates ), including, in the United States, Merrill Lynch, Pierce, Fenner & Smith Incorporated and Merrill Lynch Professional Clearing Corp., all of which are registered broker dealers and members of FINRA and SIPC, and, in other jurisdictions, by locally registered entities. Investment products offered by Investment Banking Affiliates: Are Not FDIC Insured * May Lose Value * Are Not Bank Guaranteed Bank of America Corporation. Ouvidoria Bank of America Merrill Lynch1 DDG: ouvidoria_bamlbrasil@baml.com 1Bank of America Merrill Lynch Banco Múltiplo S.A. e Merrill Lynch S.A. Corretora de Títulos e Valores Mobiliários