10/14/2014. Neil Ashe. President and CEO Global ecommerce
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2 Neil Ashe President and CEO Global ecommerce
3 Anticipating customer needs 3
4 Anticipating customer needs: Savings Catcher Key program statistics 33MM + # of receipts submitted to date 2MM + # new walmart.com customers brought in by Savings Catcher As of Aug. 4,
5 Redefining the Walmart experience Stores & clubs Smart phones Tablets Pick up Home delivery Computers 5
6 Leveraging our foundation Stores & clubs Smart phones Tablets Pick up Home delivery Computers 6
7 Fernando Madeira President & CEO, walmart.com Founder and CEO of Terra.com 2009 World Economic Forum Young Global Leader 2004 Entrepreneur of the Year (Brazil) INSEAD, Harvard Michael Bender Chief Operating Officer, Global ecommerce EVP & President, Walmart U.S. EVP, Sales & Marketing, Cardinal Health Stanford, Kellogg
8 Offering customers more options online Stores & clubs Smartphones Smart phones Tripled the size of assortment over last 2 years Pick up Home delivery Tablets Computers 10x increase in the size of assortment YOY 1 Doubled general merchandise assortment YOY 1 Brazil marketplace opened in October
9 New Walmart digital experience Stores & clubs Smart Smartphones phones Tablets Pick up Home delivery Computers 9
10 New Walmart digital experience Stores & clubs Smart Smart- phones phones Tablets Pick up Home delivery Computers 10
11 New Walmart digital experience Stores & clubs Smart Smart- phones phones Tablets Pick up Home delivery Computers 11
12 New Walmart digital experience Stores & clubs Smart Smart- phones Tablets Pick up Home delivery Computers 12
13 New Walmart digital experience Stores & clubs Smart phones Tablets Pick up Home delivery Computers 13
14 New walmart.com experience 14
15 More ways to serve customers Pick up Stores & clubs Smart phones Tablets Pick up Home delivery Computers 15
16 More ways to serve customers Pick up & Delivery Stores & clubs Smart phones Tablets Pick up Home delivery Computers 16
17 More ways to serve customers Pick up Stores & clubs Smart phones Tablets Pick up Home delivery Computers 17
18 More ways to serve customers Pick up Stores & clubs Smart phones Bentonville, AR Denver, CO Tablets Pick up Home delivery Computers 18
19 Serving moms in Denver 19
20 Serving customers across markets Stores & clubs Smart phones Tablets Pick up Home delivery Computers 20
21 Focusing on largest ecommerce markets first All 11 Walmart GeC Markets: ~ 75% (% of FY20 World ecommerce) 21
22 Building the digital foundation Technology Data & insights Next-generation supply chain Talent 22
23 Pangaea: ecommerce operating system TECHNOLOGY Pangaea will improve speed, scalability, flexibility, and more CUSTOMERS Pangaea will transform the customer experience BUSINESS & ASSOCIATES Pangaea offers better tools and automation, global readiness, larger catalog capacity, makes it easier to do our job 23
24 Data and insights to drive decisions Customers Merchants Operators 24
25 Next generation supply chain Winning by being Walmart Dedicated fulfillment centers Shared distribution centers Ship-fromstore locations 25
26 Our leadership team is in place Fernando Madeira President & CEO walmart.com Jamie Iannone President & CEO samsclub.com Michael Bender COO Global ecommerce Anne Myong CFO Global ecommerce Jeremy King CTO Global ecommerce 26
27 Building best-in-class technology company on strength of talent ~ 34,000 < 2% 80%+ ~ 65% Direct hire program Full-time hiring # applicants for tech roles at Walmart GeC (US only) % of applicants who were extended offers Offer acceptance rate Intern program YoY increase in # interns Sep FY14 Sep FY15 ~ 80% % of interns with Masters / PhD Talent acquisition through M&A 27
28 Building an internet technology company inside the world s largest retailer 28
29 Results: We re outpacing market growth Note: Market growth estimates provided by Forrester. FY15 Walmart revenue growth is estimated. 29
30 Offering our customers more this holiday Stores & clubs Smart phones Tablets Pick up Home delivery Computers 30
31 Key takeaways Marrying best-in-class ecommerce with assets of world s largest retailer Anticipating customer needs Offering access, experience and expanded assortment at Walmart prices Outpacing market growth in key markets 31
32 Thank You
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