Skills Framework for Logistics

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Bridget Walker
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1 Warehouse Management and Operations Skills Framework for Logistics Programmes that broaden or deepen specific skills and knowledge for the various job roles in the sector Job Role: Material Handling Equipment (MHE) Operator/ Forklift Operator/ Warehouse Assistant/ Inventory Assistant Full Qualification Programmes Providers Higher NITEC in Services - Logistics for International Trade ITE Skills Certificate (ISC) in Logistics Operations Institute of Technical Education Diploma in Maritime and Offshore Management Diploma (Conversion) in Shipping Operations and Management Specialist Diploma in Port Management and Operations WSQ Diploma in Freight and Transportation Services WSQ Diploma in Warehouse Services Singapore Polytechnic Technical Skills and Competencies (TSC) Category Title Proficiency Level Modular Programmes Providers Equipment, Shipment and Cargo Handling Warehouse Management Cargo Lifting Cargo Loading and Unloading Administration Material Equipment Handling (MHE) Handling Warehouse Administration Warehouse Inventory Control/Audit 3 Operate Lorry Crane Lorry Crane Operation Course WSQ-Operate Lorry Crane Course WSQ-Operate Lorry Crane Course (AOP) Operate Lorry Crane Operate Lorry Crane (AOP) Operate Lorry Crane Course Operate Lorry Crane Course (AOP) Perform Delivery Operations (SC/SAP) Perform Delivery Operations Perform Delivery Operations (SC/SAP) Perform Delivery Operations (SC/SAP) Certified Mover Executive Program WSQ Perform Delivery Operations Perform Delivery Operations (QAC) Perform Delivery Operations Perform Delivery Operations (QAC) Plan warehouse layout and MHE for efficiency and optimisation Plan Warehouse Layout and MHE for Efficiency and Optimization (SC/SAP) (SC/SAP) (SC/SAP) (SC/SAP) (QAC) (QAC) Building And Construction Authority Tat Hong Training Services Pte Ltd Tat Hong Training Services Pte Ltd Ubts Pte Ltd Ubts Pte Ltd Wong Fong Academy Pte. Ltd. Wong Fong Academy Pte. Ltd. Institute Of Technical Education Morning Star Resources Private Limited PSA Corporation Limited Singapore Manufacturing Federation SMF Centre For Corporate Learning Pte. Ltd. The Turning Point Business School Singapore Polytechnic Supply Chain and Logistics Academy Pte. Ltd. BCS International College Pte. Ltd. Electronics Industries Training Centre Global School Of Technology and Management Institute Of Technical Education PSA Corporation Limited Singapore Manufacturing Federation SMF Centre For Corporate Learning Pte. Ltd. SSA Consulting Group Pte. Ltd. (QAC) The Turning Point Business School WSQ Manufacturing: Perform Stock Control and Housekeeping Operations Aat Training Hub Pte. Ltd. Electronics Industries Training Centre (use Global School Of Technology and Management of SC and SAP) QAC (SC/SAP) Institute Of Technical Education Apply 5S Techniques in manufacturing (SC/SAP) (SC/SAP) PSA Corporation Limited (QAD)

2 Workplace Safety and Health Warehousing/Cargo-related Occupational Health and Safety Management 2 (QAC) (QAC) V.2 (WSHP v2) Singapore Manufacturing Federation SMF Centre For Corporate Learning Pte. Ltd. SSA Consulting Group Pte. Ltd. The Turning Point Business School Avanta Global Pte. Ltd. Ever Safe Consultants Pte. Ltd. Greensafe International Pte. Ltd. Institute Of Process Industry (Ipi)- A Division Of Aspri Ngee Ann Polytechnic Singapore Institution Of Safety Officers (SISO) The Singapore Polytechnic ST Electronics (E-Services) Pte. Ltd. The Singapore Contractors Association Limited Generic Skills and Competencies (GSCs) Modular Programmes Title Proficiency Level (6hrs)- ICDL Perform Word Processing Functions (Word Fundamentals) (6hrs)- ICDL Perform Spreadsheet Functions (Excel Fundamentals) (6hrs)- ICDL Perform Presentation Functions (PowerPoint Fundamentals) (6hrs) ICDL Introduction to Computer and Internet (6hrs) ICDL Introduction to Spreadsheet and Word Processing (Excel and Word) (6hrs) ICDL Tablet ICDL PERFORM SPREADSHEET FUNCTIONS (EXCEL 200 FUNDAMENTALS) Demonstrate Understanding of Concepts of IT Security Perform Word Processing Functions (24 hours) Perform Word Processing Functions (6 hours) Perform Spreadsheet Functions (24 hours) Perform Essential Online Function Use Essential Features of a computer (6hours) Use Essential Features of a computer Perform Spreadsheet Functions (6 hours) Perform Essential Online Function (6 hours) WSQ ICDL Microsoft Access 203 WSQ ICDL Microsoft PowerPoint 203 WSQ ICDL Microsoft Excel 203 Perform Word Processing Functions Perform Spreadsheet Functions Perform Database Functions Perform Presentation Functions Perform Web Browsing and Communication Demonstrate Secure Use of IT Use Essential Features of a Computer (ICDL Module: Computer Essentials) Functions (Microsoft Word 2003 Fast Track) Functions (Microsoft Word 2007 Fast Track) Functions (Microsoft Word 200 Fast Track) Functions (Microsoft Word 203 Fast Track) (Microsoft Excel 2007 Fast Track) (Microsoft Excel 2003 Fast Track) (Microsoft Excel 200 Fast Track) (Microsoft Excel 203 Fast Track) ICDL Module 5: ES WSQ - Perform Database Functions (Microsoft Access 2003 Fast Track) ICDL Module 5: ES WSQ - Perform Database Functions (Microsoft Access 2007 Fast Track) Providers Avantus Training Private Limited Avantus Training Private Limited Avantus Training Private Limited 2

3 ICDL Module 5: ES WSQ - Perform Database Functions (Microsoft Access 200 Fast Track) ICDL Module 5: ES WSQ - Perform Database Functions (Microsoft Access 203 Fast Track) ICDL Module 6: ES WSQ - Perform Presentations Functions (Microsoft PowerPoint 2003 Fast Track) (Microsoft PowerPoint 2007 Fast Track) ICDL Module 6 - ES WSQ - Perform Presentation Functions (Microsoft PowerPoint 200 Fast Track) (Microsoft PowerPoint 203 Fast Track) Perform Essential Online Functions (8 hrs) (ICDL Use Essential Features of a Computer (8 hrs) (ICDL (Microsoft Excel 203 Blended) 02 days - Demonstrate Secure Use of IT (7 hrs)(icdl Certification) 02 days - Microsoft Word hrs (Perform Word Processing Functions) (ICDL Cert Module 3) 02 days -(Microsoft Word hrs) Perform Word Processing Functions (ICDL Certification) 02 days - Microsoft Excel hrs (Perform Spreadsheet Functions) (ICDL Cert Module 4) 02 days (Microsoft Excel hrs) Perform Spreadsheet Functions (ICDL Certification) 02 days - Microsoft Access hrs (Perform Database Functions) (ICDL Cert Module 5) 02 days -(Microsoft Access hrs) Perform Database Functions (ICDL Certification) 02 days - Microsoft PowerPoint hrs (Perform Presentation Functions) (ICDL Cert Module 6) 02 days - Microsoft PowerPoint hrs - Perform Presentation Functions (ICDL Certification) 02 days Microsoft Outlook and Internet Explorer - Perform Essential Online Functions (6 hrs) (ICDL Certification) 02 days - Demonstrate Understanding of Concepts of IT Security - 6 hrs (ICDL Certification Module 2 : IT Security) 02 days Use Essential Features of a Computer (6 hrs) (ICDL Certification) 02 days EqualSkills - Computer Fundamentals - Digital Citizen (6 hrs) (ICDL Certification) 02 days Use Functions and Applications of a Computer (6 hrs) (ICDL Certification : ICDL Base) GNS School (Microsoft PowerPoint 200) GNS School (Microsoft PowerPoint 2003) Secure Use of IT Institute of Singapore Chartered Accountants Online Essentials Computer Essentials -Intermediate Microsoft Word 200 Certification (2 _Intermediate Microsoft Word 203 Certification (2 Intermediate Microsoft Excel 203 Certification (2 /Intermediate Microsoft Excel Certification (2 /Intermediate Microsoft Access 200 Certification (2 /ntermediate Microsoft Access 203 Certification (2 _Intermediate Microsoft PowerPoint 200 Certification (2 _Intermediate Microsoft PowerPoint 203 Certification (2 ES-FSI-03G- Perform Word Processing Functions ES-FSI-03G- Perform Word Processing Functions (6hrs) Create Impactful Documents with Word Processing Skills ES-FSI-04G- Perform Spreadsheet Functions ES-FSI-04G- Perform Spreadsheet Functions (6hrs) Excel with Spreadsheet Functions ES-FSI-05G- Perform Database Functions 3

4 ES-FSI-05G- Perform Database Functions (6hrs) ES-FSI-06G- Perform Presentation Functions ES-FSI-06G- Perform Presentation Functions (6hrs) Power up your Presentation with PowerPoint ES-FSI-07G- Perform Web Browsing and Communication ES-FSI-07G-2 Perform Essential Online Functions Digital Literacy ES-FSI-08G--Demonstrate Understanding of Concepts of IT Security (6 hrs) (ICDL Certification Module: IT Security) ES-FSI-08G--Demonstrate Secure Use of IT ES-FSI-09G- Use Essential Features of a Computer Digital Citizen Computer Fundamentals ES-FSI-G- Use Functions and Applications of a Computer Perform Word Processing Functions 200 (Standard Perform Word Processing Functions 203 (Standard Perform Spreadsheet Functions 200 (Standard Perform Spreadsheet Functions 203 (Standard Perform Presentation Functions 200 (Standard Perform Presentation Functions 203 (Standard Use Functions and Applications of a Computer Step-out Programme BWW Pilot (Perform Word Processing Functions 200 (Standard ) Step-out Programme BWW Pilot (Perform Spreadsheet Function 200 (Standard ) Step-out Programme BWW Pilot (Perform Presentation Functions 200 (Standard ) Use Primary Functions and Applications of a Computer Use Functions and Applications of a Computer (24 hrs) (ICDL Certification Module: Intro to ICDL Base) Perform Word Processing Functions Word WSQ ICDL 206 Demonstrate Secure Use of IT Perform Word Processing Functions. (Office 200 Standard Perform Word Processing Functions (Office 200) Perform Word Processing Functions (Office 203) Perform Spreadsheet Functions (Office 200 Standard. Perform Spreadsheet Functions (Office 200) Perform Spreadsheet Functions (Office 203) Perform Database Functions (Office 200 Standard. Perform Database Functions (Office 203 Standard Perform Presentation Functions ( Office 200 Standard. Perform Presentation Functions ( Office 200) Perform Presentation Functions.(Office 203) Perform Essential Online Functions (6 hrs) (ICDL Use Essential Features of a Computer (6 hrs) (ICDL Use Primary Functions and Applications of a Computer (6 hrs) (ICDL Certification Module: Digital Citizen Computer Fundamentals) Use Functions and Applications of a Computer (6 hrs) (ICDL Certification Module: Intro to ICDL Base) Perform Word Processing Functions Perform Spreadsheet Functions Perform Database Functions Perform Presentation Functions Perform Web Browsing and Communication Perform Essential Online Functions (6 hrs) (ICDL 4

5 Demonstrate Understanding of Concepts of IT Security (6 hrs) (ICDL Certification Module: IT Security) Use Essential Features of a Computer (6 hrs) (ICDL Use Primary Functions and Applications of a Computer (6 hrs) (ICDL Certification Module: EqualSkills) Use Functions and Applications of a Computer (6 hrs) (ICDL Certification Module: Intro to ICDL Base) Digital Citizen Tablet Fundamentals Demonstrate Secure Use of IT ICDL Perform Word Processing Functions (Word 2003) ICDL Perform Word Processing Functions (Word 203) - 3 days ICDL Perform Word Processing Functions (Word 203) - 2 days ICDL Perform Spreadsheet Functions (Excel 2003) WSQ ICDL Excel Core 2007 ICDL Perform Spreadsheet Functions (Excel 203) - 3 days ICDL Perform Database Functions (Access 2003) ICDL Perform Database Functions (Access 203) - 3 days ICDL Perform Database Functions (Access 203) - 2 days ICDL Perform Presentation Functions (PowerPoint 2003) ICDL Perform Presentation Functions (PowerPoint 203) - 3 days ICDL Perform Presentation Functions (PowerPoint 203) - 2 days Demonstrate Understanding of Concepts of IT Security (6 hrs) (ICDL Certification Module: IT Security) Use Pri Functions and Applns of a Computer (Windows 8-6hrs)(ICDL Cert Mod: Digital Citizen Computer Fundamentals Use Functions and Applications of a Computer (6hrs)(ICDL Certification Module: Intro to ICDL Base) Use Functions and Application of a Computer (Windows 7-6hrs)(ICDL Certification Module:Intro to ICDL Base) Use Functions and Application of a Computer (Windows 8) (6hrs ICDL Certification Module:Intro to ICDL Base) Perform Database Functions Digital Citizen Computer Fundamentals Microsoft Word Microsoft Word 200 Microsoft Excel Microsoft Excel 200 Microsoft Access Microsoft Access 200 Microsoft PowerPoint 2007 Microsoft PowerPoint 200 Perform Web Browsing and Communication Perform Essential Online Functions Use Essential Features of a Computer Use Functions and Applications of a Computer ICDL Core MS Word (200) ICDL Core MS Word ICDL Word Processing with MS Word (2007) ICDL Core MS Excel (200) ICDL Core MS Excel ICDL Spreadsheet with MS Excel (2007) ICDL Core MS Access (200) ICDL Core MS Access ICDL Database with MS Access (2007) ICDL Core MS PowerPoint (200) ICDL Core MS PowerPoint ICDL Presentation with MS PowerPoint (2007) ICDL Internet and (IE8/Outlook 200) ICDL Internet and (IE8/Outlook 2007) Perform Essential Online Functions (6 hrs) (ICDL 5

6 Interpersonal Skills Teamwork Demonstrate Understanding of Concepts of IT Security (6 hrs) (ICDL Certification Module: IT Security) Secure Use of IT Use Essential Features of a Computer (6 hrs) (ICDL Digital Citizen Computer Fundamentals Digital Citizen Fundamentals Plus WSQ Apply Emotional Competence to Manage Self at the Eagle Infotech Consultants Pte Ltd Workplace Apply Emotional Competence to Manage Self at the Workplace Apply Emotional Competence to Manage Self Lighthouse Global Training and Consultancy Pte Ltd Apply Emotional Competence to Manage Self at the Workplace Work In A Team WSQ. Work in A Team ES-IP-02G- Work In A Team AGB Education Centre Pte Ltd Eagle Infotech Consultants Pte Ltd Lighthouse Global Training and Consultancy Pte Ltd NATC Institute Pte Ltd Trillion Training (S) Pte Ltd Solve Problems and Make Decisions at Operations Level AGB Education Centre Pte Ltd Solve Problems and Make Decisions at Operations Level Avanta Global Pte Ltd Solve Problems and Make Decisions ES WSQ Solve Problems and Make Decisions at Operations Level (Level ) Capelle Academy Pte Ltd Civil Service College Solve Problems and Make Decisions at Operations Level Compas Management Consulting Pte Ltd WSQ Solve Problems and Make Decisions at Operations Level Eagle Infotech Consultants Pte Ltd Solve Problems and Make Decisions at Operational Level Eben Consultants (Far East) Pte Ltd Problem Solving Solve Problem and Make Decisions at Operations Level Lighthouse Global Training and Consultancy Pte Ltd Solve Problem and Make Decision at Operations Level ES-ACE-02G- Solve Problems and Make Decisions at Operations Level Solve Problems and Make Decisions at Operations Level (ES-ACE-02G-) NATC Institute Pte Ltd Solve Problems and Make Decisions at Operations Level Solve Problems and Make Decisions at Operations Level Singapore Polytechnic Solve Problems and Make Decisions at Operations Level Solve Problems and Make Decisions at Operations Level Trillion Training (S) Pte Ltd 6

Training Programme Information

Training Programme Information Work Preparatory Series Skills Enabling (SET) Trainees will learn about job search skills, work life transition, managing emotions, resume writing and job interviewing skills. 5 days Telephone Skills Trainees