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1 Work Preparatory Series Skills Enabling (SET) Trainees will learn about job search skills, work life transition, managing emotions, resume writing and job interviewing skills. 5 days Telephone Skills Trainees will learn about basic telephone etiquette and effective communication over telephone. ESP Employability Workplace IT Skills ICDL Computer Essentials This course is for newly enrolled Employment Support (ESP) clients for future employment through structured employability enhancement training. Trainees will learn about various computer hardware, software and devices. They will also gain knowledge in file management, computer networks and computer security. Days ( hours) ICDL Online Collaboration Trainees will learn about collaboration on the Internet via social media, Outlook and cloud computing. ICDL Online Essentials Trainees will learn about the Internet, web browsing and basic knowledge of management. ICDL Image Editing Trainees will learn the main concepts underlying digital images and use an image editing application to enhance images, apply effects, and prepare an image for printing and publishing. 5 ICDL Word Trainees will learn how to create, edit, and enhance standard business documents using Microsoft Word. 6 ICDL Excel Trainees will learn how to use the basic features of a spreadsheet programme to perform various tasks. 7 ICDL PowerPoint Trainees will learn how to use basic functions to create and manage a presentation. 8 ICDL Advanced Word Trainees will learn to use the advanced features of word processing applications to enhance their work, improve productivity and save time. Page of 7
2 9 ICDL Advanced Excel 0 Digital Skills Enabling Accounting and Administrative Skills LCCI Bookkeeping Level Admin Skills Effective Communication Admin and Operations Assistance Contact Centre Skills Contact Centre Skills Contact Centre Management Creative Arts Career Band Mentorship Train-and-Place for Arts and Creatives Trainees will master advanced functions of spreadsheet applications, enabling them to produce more sophisticated reports and perform complex mathematical and statistical calculations. Trainees will learn about job search skills, work life transition, managing emotions, resume writing and job interviewing skills through the use of computer and Internet. Trainees will learn the fundamental aspects of business transactions, stock valuation as well as interpretation and preparation of financial statements. Trainees will learn the core skills of administrative support including file management, photocopying and scanning of documents. Trainees will learn about the different forms of messages. Trainees will also learn to take notes from verbal messages as well as identify and respond to non-verbal communication. Trainees will learn the fundamental skills to take up administrative and operations role. Trainees will learn the different skills required to engage in warm telephone conversations, handle questions and develop effective communication to become a professional Call Agent. Trainees will learn to understand the challenges of a contact centre agent, and learn skills and competencies to succeed as a contact centre agent. Trainees will learn advanced stage presence skills, audience holding ability and develop personal musical capability and knowledge. Trainees will learn fine arts and appreciation, while learning the basics of arts and design for home decoration and everyday fashion and jewellery. $90.0 $.7 $6.80 $.9 $ days (80 hours) 0 Days (70 hours) months (60 hours) 9 days (6 hours) ( year) 5 hours (8 weeks) 0 hours Informatics Education enquiry@informatics.edu.sg SuChi Success Initiatives Eureka Call Centre System (S) Trust Management Centre info@suchisuccess.com / info@eurekaccs.com 65 7 enquiries@trustedu.com (Office) Faith Music Centre (Mobile) alvin_yeo@faithmusic.com.sg Goshen Art Gallery shan@goshenartgallery.com Page of 7
3 Design Skills Communication Design for Marketing Trainees will learn essential skills necessary to enter the creative design field. $7.6 5 months (77 hours) BIM Asset Data Management Trainees will learn the essential skills in D modelling techniques, and knowledge in building information modelling processes. $ days (8 hours) BIMLife Hospitality / Food & Beverage Skills Guestroom Cleaning Basic Food Hygiene and Safety (Bridging) Food and Beverage Train-and- Place The P's in Food and Beverage Operations ICT Skills Trainees will learn essential skills in tidying guestrooms, and keeping and maintaining the cleanliness and grandeur of the guestroom for the next guest. Trainees will learn the knowledge and skills to bridge them towards successful completion of WSQ Follow Food & Beverage Safety & Hygiene Policies & Procedures. Trainees will learn the essential kitchen and service skills to become proficient in a food and beverage setting. Trainees will learn the essential skills in food and beverage service operations. $0.97 $87.75 weeks (0 hours) days ( hours) 0 days (75 hours) days ( hours) Singapore Institute of Hospitality Project Dignity Project Dignity Langford Hospitality Consultants info@sih.edu.sg wsq.training@projectdignity.sg wsq.training@projectdignity.sg Milton Monteiro mgmcoslt@singnet.com.sg Specialisation in Computer Networks Trainee will learn the skills necessary in configuring and maintaining computer networks while understanding the importance and application of cybersecuity in relation to computer networks. 8 months ( hours) Informatics Education enquiry@informatics.edu.sg Desktop and IT Support Trainees will learn the essential skills and knowledge such as end user support to assist in organisational IT support. 8 days (7 hours) Trampolene contact@trampolene.org Basic Data Analysis and Application at Work Trainees will learn the practical skills essential for the purpose of analysing data in business applications and social skills in work setting. 5 days (0 hours) Undifferent hlin@undifferent.org 5 Website Design and e-commerce Mobile and Web Development Trainees will learn the important skills in managing e-commerce portals using existing open source or self-design platforms. Trainees will learn to develop ios/android OS mobile applications and e-commerce websites that are essential for businesses to sell their products and services online. $ months ( hours) 5 days Avantus enquiries@avantustraining.com Page of 7
4 6 Website Design and Development 7 Interaction Design 8 Digital Marketing 9 Marketing for the Digital Age 0 Train-and-Place for Digital Marketers Trainees will learn skills relevant to website design and development with projects simulating real work setting, and become industry relevant and work-ready. Trainees will learn the foundational skills in designing Interfaces and Interactivity. Trainees will learn digital marketing skills to assist businesses and organisations, to improve their social communication and digital brand marketing. Trainees will learn the knowledge of search engine optimisation and marketing skills relevant to employers. Trainees will learn the essential digital marketing skills, take on industry relevant projects, and be prepared for employment as a digital marketer. $ $58.0 days (96 hours) days (7 hours) months (80 hours) 5 months (80 hours) 6 days (85 hours) Chrysalix chikit@chrysalix.sg Orita Sinclair School of Music and Design Lithan Academy info@orita-sinclair.edu.sg info@lithan.com Page of 7
5 S/No Title Provider October 8 November 8 December 8 January 9 February 9 March 9 Work Preparatory Series Skills Enabling (SET) SPD Telephone Skills SPD 0, 0, 05, 06, 07 ESP Employability SPD 08, 09,,,,, Workplace IT Skills ICDL Computer Essentials SPD 0, 0, 0, 0, 05 ICDL Online Collaboration SPD 09, 0,,, 5 ICDL Online Essentials SPD 0, 0, 0, 0, 05 0, 0, 07, 5, 8 0,,,, ICDL Image Editing SPD 0, 05, 06, 07, 08 5 ICDL Word SPD 7, 8, 9,,,,,, 5 6 ICDL Excel SPD Oct, 0, 0, 07, 08 Nov 8, 9, 0,, 7 ICDL Powerpoint SPD 09, 0,,, 5 5, 6, 7, 8, 9 8 ICDL Advanced Word SPD 8, 9, 0 Nov, 0, 0 Dec,,,, 5 9 ICDL Advanced Excel SPD,,, 7, 8 8, 9, 0,, 0 Digital Skills Enabling SPD, 5, 6, 9, 0,, 5, 8, 9 Page 5 of 7
6 S/No Title Provider October 8 November 8 December 8 January 9 February 9 March 9 Accountancy and Administrative Skills LCCI Bookkeeping Level Informatics Education 0 -, 7-8 -, 5-9 Admin Skills SPD 5, 6, 7, 8 Feb & 0 Mar Effective Communication SPD Admin and Operations Assistance Contact Centre Skills Contact Centre Skills Contact Centre Management Creative Industries Skills SuChi Success Initiatives 9 -, 6-0 Eureka Call Centre Systems (S) Trust Management Centre Career Band Mentorship Faith Music Centre Train-and-Place for Arts and Creatives Design Skills Communication Design for Marketing BIM Asset Data Management Motion Design and Production Techniques Goshen Art Gallery BIMLife Mages Institute of Excellence 5-9, Aug - Nov Nov - 7 Dec 9 Nov - Feb 0 Nov - 8 Feb Page 6 of 7
7 S/No Title Provider October 8 November 8 December 8 January 9 February 9 March 9 Hospitality / Food & Beverage Skills Guestroom Cleaning Singapore Institute of Hospitality Basic Food Hygiene and Safety (Bridging) Project Dignity 9, 0, 0, 0, 05, 5, 6 8, 9, 0 5, 6, 7 Food and Beverage Train-and-Place The P's in Food and Beverage Operations ICT Skills Specialisation in Computer Networks Project Dignity Sep - 9 Oct 9 Oct - 7 Nov 0 Dec - 0 Jan Jan - Feb 8 Feb - 5 Mar 5 Mar - Apr Langford Hospitality Consultants Informatics Education Desktop and IT Support Trampolene Basic Data Analysis and Application at Work Undifferent 5 6 Website Design and e-commerce Mobile and Web Development Website Design and Development 7 Interaction Design,, Avantus 6, 7, 8, 9, 0 8, 9, 0,, Chrysalix Orita Sinclair School of Music and Design 8 Digital Marketing Nov - 7 Apr Mar - May 9 Marketing for the Digital Age 0 Train-and-Place for Digital Marketers Lithan Academy 7 Nov - May 0 Nov - Mar Page 7 of 7
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