Benefits of a SCADA Master Plan for Utilities

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1 Benefits of a SCADA Master for Utilities Standards Certification Education & Training Publishing Conferences & Exhibits Speakers: Manoj Yegnaraman, Carollo Engineers, Inc. Norman Anderson, Polk County Jeff Martin, Carollo Engineers, Inc ISA Water / Wastewater and Automatic Controls Symposium August 4-6, 2015 Orlando, Florida, USA

2 Presenters Manoj Yegnaraman, P.E. has over 10 years of experience in Instrumentation and Control System design, specifically for the Water and Wastewater Treatment Industry. Manoj has a B.E. in Instrumentation and Control Engineering from University of Madras, India, and an M.S. in Electrical Engineering from University of Alabama. Norman Anderson, P.E. has over 10 years experience in the design and commissioning of Process Control Systems for the Water Sector. Norman has an M.S. in EE from Iowa State University and an M.S. in Physics from the University of Florida. Jeff Martin has over 25 years of experience in planning, design, project management, strategic planning, and business management in the areas of computer systems, instrumentation, process automation for water, wastewater, industrial, aquaculture, mining and military systems. 2

3 Presentation Outline Challenges/Concerns of a typical SCADA Control System Case Study Polk County Utilities SCADA Master Framework Summary 3

4 Challenges/Concerns of a typical SCADA Control System Management: Difficulties in making key decisions due to unavailability of big picture data Engineering: Dealing with inconsistencies in control system architecture; Non-isolation of process networks and other networks Operations and Maintenance: No remote access to all process data IT: Cyber Threats 4

5 Challenges/Concerns of a typical SCADA Control System 5

6 Case Study Polk County Utilities Total Area: 2011 sq mi; Population: 623,009 6

7 Case Study Polk County Utilities Facilities 3 regional WWTFs and 4 packaged WWTFs 37 WPFs Over 300 Lift Stations Central Monitoring Facility Other Facilities such as Well sites, Booster Stations, Meter Stations, Reclaim Water Store/Re-pump facilities and Facility interconnects Communication between different facilities Different technologies/frequencies using Wireless Radio and Auto dialer for alarms 7

8 Case Study Polk County Utilities Challenges: Varying Network Architectures Mix of SCADA and IT networks Different Hardware and Software platforms Disparate communications to facilities Non-availability of centralized management Non-availability of remote access to process data and other software applications Non-availability of communication to certain facilities 8

9 Case Study Polk County Utilities Approach to SCADA Master Framework Conducted a kick off meeting with PCU s Senior Management and Engineering Staff Identified Critical Success Factors for PCU. The top 3 factors were: Data Access Reliability Overall with a solid foundation Came up with a step-by-step approach for PCU s SCADA Master effort 9

10 SCADA Master Framework 10

11 SCADA Master Framework Needs Analysis and Problem Identification Communications, Operator Access and Security SCADA Architecture Standards SCADA Master Report 11

12 SCADA Master Framework 12

13 SCADA Master Framework 13

14 SCADA Master Framework Results of this approach: Development of the following based on the needs of the operational group (Management, Engineers, IT, Operators and Maintenance Staff): Centralized system allowing for remote data access Reliable Communication methods Ideal SCADA architectures for consistency Hardware and Software Standards The workshop/survey results exactly matched the top 3 critical success factors identified by PCU s Senior level staff 14

15 SCADA Master Framework Rank Priorities - Description 1 Base One /Core Network SCADA Access / Local/Remote/Core Network Firewall New VTS Master Application Development /Historian Setup Base One Facility Design New Core Server System Integrate the WPF (~36), LS (~130) and other (~10) Raco Dialers with SCADA system via OPC using existing comms 2 3 Communications Changeover Communications of existing WPF & WW facilities (25 ) Changeover Communications of existing LS facilities (90 ) WIFI Development Designs and Implementations (NW, SW WWTF) Develop an overall network communications plan - Paper Study - Telemetry Communications Survey Wi-Fi Implementation for Critical WPFs Historian and Reports ning a central historian Design development of the central historian Implementing Central Historian Design Implementation of Reports and interconnection with other applications/utilities Project Design Phase Budget In Progress In Progress Budget X I plan X X X X I II III IV IV.A IV.B V I II III IV 15

16 SCADA Master Framework Rank Priorities - Description 4 Facility Upgrades by Architecture Standard Facility Detailed Design - Small WPF/non-communicating - Booster/Valve Station ( Reuse, Interconnect, etc.) - Lift Station Retrofits - 8 types (total of 300 lift stations) - Large and Small WPF Retrofits (Mann Road, Hodge St, Holly Hill, South County Jail, Pollard Road, Imperial Lakes, Providenc, VanFleet, Babson Park No. 1 and 2) - Small WWTF's -- SunRay WWTF Implementation of Standard Design - Small WPF/non-communicating(25) - Booster(3) -Valve Station ( Reuse, Interconnect, etc.)(20) - Lift Station Retrofits - 8 types (total of 200 lift stations) - Large and Small WPF Retrofits (Mann Road, Hodge St, Holly Hill, South County Jail, Pollard Road, Imperial Lakes, Providenc, VanFleet, Babson Park No. 1 and 2) - Small WWTF's -- SunRay WWTF (may be there is an interim HMI upgrade) - Large WWTF Design and Implementation with t Upgrades (SW, NW) - North East WWTF 5 Training Security training Historian training by VTSCADA Project Design Phase X I II Budgeted Future x x x III IV V x IV PLan I PLan PLan II III IV Future PLan V VI Vii PLan x x VIII IX N/A Historian training by GE Report training Hardware/Software Discipline Training 6 7 Cyber Security Develop a cyber security plan in place Add a managed service contract in place Hardware/Software Standards Deploying remote clients at individual facilities to view the entire SCADA system (Zero Client Architecture at Base 1) Review and update equipment based on hardware standards Review and update equipment based on software standards 8 Physical Security NW CYBER LOCK ADDITION SW CYBER LOCK ADDITION NW CCTV ADDITION SW CCTV ADDITION I II X I In Progress N/A In Progress N/A Budgeted Budgeted Budgeted I.A I.B I.C Budgeted I.D 16

17 SCADA Master Framework Ok, so how should you implement these upgrades? Identify Priorities Coordinate with other Master s/goals Calculate estimated Cost of each upgrade Allocate the cost to the correct budget type Identify in-house upgrades and upgrades requiring external assistance 17

18 SCADA Master Framework 18

19 Summary Key points of this presentation: Obtain common grounds between your operational groups Identify the best communication and network architecture Defining Hardware and Software standards becomes easy at this step Identify the upgrades and prioritize based on criticality and items that currently requires the most maintenance Come up with a plan to periodically review and update your standards document 19

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