York Region Transit (YRT/Viva) 2014 Annual Service Plan

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1 York Region Transit (YRT/Viva) 2014 Annual Service Plan Presentation to Development Services Committee City of Markham Adrian Kawun October 1, 2013

2 Slide 2 YRT/ Viva System Overview YRT/Viva 475 Vehicles 121 Routes 5 Viva BRT routes 24 YRT base routes 29 YRT local routes 10 TTC routes 33 High School Specials 9 GO Shuttles 6 Express routes 3 Community Bus routes 2 seasonal routes Mobility Plus 87 Vehicles 15 Arboc buses 39 Sedans 27 Mini-vans 6 Sprinters 2013 Revenue Riders 369,000 Registered Clients 12, Ridership 23 million

3 Slide 3 Transit System Cycle City of Markham Development Services Committee / October 1, 2013

4 Slide Annual Service Plan Goals YRT/Viva Grow YRT/Viva ridership to 24 million revenue riders Improve the revenue to cost ratio Mobility Plus Improve customer service, manage ridership demand, and maximize vehicle usage Manage operating costs

5 2014 Annual Service Plan Objectives City of Markham Development Services Committee / October 1, 2013 Slide 5 YRT/Viva Mobility Plus Restructure routes Strengthen the grid network Match service levels to meet customer demand Improve service reliability Mitigate construction impacts Match vehicle type to meet customer needs Expand Family of Services Improve service delivery Eligibility and Appeal Process update

6 To develop the 2014 Annual Service Plan all services (including Mobility Plus) were evaluated based on: All initiatives were presented during the consultation process. City of Markham Development Services Committee / October 1, 2013 Slide Planning Process Revenue ridership On-time performance System performance (net cost per passenger and passenger per hour) Duplication of service Network grid End destination Customer impact Service demand

7 Slide 7 Consultation Process Stakeholder workshops Municipal meetings Public Information Centres Yrt.ca

8 Slide Service Initiatives Route 2 Milliken

9 Slide Service Initiatives Route 40 Unionville Local

10 Slide Service Initiatives Route 41 Markham Local

11 Slide Service Initiatives Route 41 Markham Local Proposed

12 Slide Service Initiatives Route 45 Mingay

13 Slide Service Initiatives Route TTC 17A Birchmount

14 Slide Service Initiatives Route TTC 102D Markham Rd

15 Slide Service Initiatives Route 203 Milliken GO Shuttle Current

16 Slide Service Initiatives Route 203 Milliken GO Shuttle Proposed

17 Slide Service Initiatives Viva purple

18 Slide Service Initiatives Viva green

19 Slide 19 Proposed 2017 Viva System Plan

20 The Transit Accessibility Plan outlines YRT/Viva and Mobility Plus obligations under the AODA: Accessibility performance measures have been identified and are required to be in the transportation specific section of the York Region Multi-Year Accessibility Plan. City of Markham Development Services Committee / October 1, 2013 Slide 20 AODA Compliance 2014 Fares for support persons Pre-boarding announcements

21 Slide 21 Next Steps Present the approved 2014 Annual Service Plan to local Councils Communicate 2014 service changes to customers and residents Implement 2014 service changes in February, April and June Begin the 2015 Annual Service Plan process

22 Slide 22

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