2017 Milton Transit Service Plan - Summary

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1 2017 Milton Transit Service Plan - Summary Service Additions/New Routes: Route 9 Britannia Route 1C Industrial Service Level Additions: Introduction of later evening service for Routes 2-9 Aligning of Route 9 service to introduce 30 minute midday service on another route (route TBD) Route Adjustments: Route 7 Harrison Route 8 Willmott Route 5 Yates Projects and Infrastructure Transportation Master Plan (TMP) outlining future transportation priorities in the Town Transit technology automated next stop announcements, pre-board announcements and real-time bus arrival and departure information Milton Transit facility defining requirements to store, service and maintain transit buses and infrastructure More shelters and accessible bus pads Milton Transit Accessibility Plan update And Beyond - Future Service Initiatives Service on Sundays Continued route restructuring to address reliability and efficiency, and provide more bi-directional service More frequent service, dedicated to higher-use routes Further investigation/application of innovative alternative service options to address complex service areas (employment, rural, etc.) Inter-regional service with connections to: Oakville Mississauga

2 2017 Milton Transit Service Plan Welcome to the Public Input Session for the 2017 Milton Transit Service Plan! Thank you for participating in this process. Plan Summary The 2017 Milton Transit Service Plan outlines service adjustments and infrastructure investments planned for 2017 as well as initiatives to investigate for future consideration. The 2017 Service Plan will be presented to Milton Council (date to be determined) and will be considered as part of the annual budget process in December Where We Are Milton Transit will deliver over 35,000 annual conventional service hours in 2016 to serve our growing community. Highlights from this year include: Fare increase in January 2016 to reflect incremental operating costs and service improvements in 2015 Continued implementation of GO Connect transit pilot project (Ended: April 2016) Reintroduction of GO Drop-off service in the evenings Alignment of scheduled services to meet additional GO Train service; includes 100% Train meets in afternoon peak Continued legacy programming throughout the year (Seniors Month, Read and Ride, Passenger Appreciation Day) Passenger trips projecting an 8% annual increase or an additional 32,225 trips

3 Service Plan Objectives Improve schedule reliability, adherence Provide service growth to newly developed areas Introduce incremental service and increase service levels Align strategic infrastructure investments with service priorities Note: All recommended service plan initiatives are subject to Capital and Operating Budget approvals

4 Service Plan Inputs Year-round: Collect/analyze service requests Review ridership data and new growth areas of the Town Passenger/ non-passenger survey 2016 May July Prioritize and develop plans, phasing and costing Incorporate goals/ objectives ( Transit Master Plan, Destiny Milton 3, other related plans) Review survey results/service requests September We are here. August 6 MAIN/ONTARIO 1701 Solicit public input on service options: Public input session (Sep 21) Online input (Sep 20-25) Finalize draft routings/ service levels October November If budget approved: Build schedules, detailed routing Communicate service changes/improvements Implement new service plan Input into 2017 Capital and Operating Budget Process 2017 December Note: All proposed changes and service expansions are subject to Milton Council budget approval

5 What We Heard Transit Survey: May 2016 Common Questions/Requests (Received through Call Centre) 1. Better communication on how to use Milton Transit/wayfinding 2. Accessibility Information Questions about paratransit via Call Centre Questions/clarification related to information on Miton Transit website Questions/clarification related to paratransit on Miton Transit website (How-to Guide) Directions from point A to point B Fares for persons with disabilities Fare prices or fare types 3. Better connections with GO Transit 4. Later service into the evening General inquiries related to GO Transit service Requests to extend service beyond current operating hours Comments from customers who received free passes to use Evening Drop-off service, following end of GO Connect pilot Comments from customers who received free passes to use Evening Drop-off service, following end of GO Connect pilot 5. Service on Sundays Service on weekends: increase Saturday service and introduce Sunday service

6 Service Additions NEW: Route 9 Britannia Effective Monday, April 3, 2017 NEW: Route 1C Industrial Starting: Saturday, April 8, 2017 Service Hours/Frequency: Monday - Friday: 5:25 am - 8:00 pm (30 minute peak, 60 minute off-peak service) Saturday: 7:40 am - 7:10 pm (60 minute service) Service Hours/Frequency: Saturday only: 8:10 am - 7:40 pm (60 minute service) Objective Objective: Align service James Snow Pkwy. N. Address service area growth in Willmott and Ford Neighbourhoods, connecting with GO Transit and other Milton Transit routes Regional Rd. 25 Ontario St. S. 9 Milton Mall E.C. Drury School For the Deaf Derry Rd. W. Louis St. Laurent Ave. Trinity Commons Centre availability with Route 9, connecting with GO Transit and other Milton Transit routes Regional Rd. 25 Steeles Ave. W. Martin St. 1C 401 Park & Ride Maplehurst Correctional Complex High Point Dr. Ontario St. N. Provincial Admin Building Hwy 401 Steeles Ave. E. Thompson Rd. N. Farmstead Dr. Etheridge Ave. Britannia Rd. Employment Areas Ontario St. S. Milton Mall Trinity Commons Centre

7 Route Adjustments Effective Monday, April 3, 2017 Route 7 Harrison Route structure change from service on Thompson Rd. to Ontario St. Objectives To address route reliability and schedule adherence Introduce transfer ability at Derry/Ontario to accommodate connections Route 8 Willmott Route structure change from service on Ontario St. to Thompson Rd. Objectives To address route reliability and schedule adherence Introduce transfer ability at Derry/Ontario to accommodate connections Route 5 Yates Route structure change from Ontario St. to Childs Dr. Objectives To address route reliability To accommodate bi-directional service on Childs Dr. for popular trip destinations (Seniors Activity Centre, Milton Mall, Allendale) F Savoline Blvd. D Dymott Ave. C 7 Scott Blvd. Derry Rd. W. Bronte St. S. Current Route Ontario St. S. B 7 A New Route 8 Thompson Rd. S. Bronte St. S. C Jean Vanier McLaughlin Ave. D Farmstead Dr. Derry Rd. W. E Santa Maria Blvd. Louis St. Laurent Ave. B Regional Rd. 25 Ontario St. S. Current Route New Route A Thompson Rd. S. C Regional Rd. 25 Ontario St. S. Yates Dr. Milton Mall E.C. Drury School For the Deaf Laurier Ave. 5 Hepburn Rd. Holly Ave. Childs Dr. Philbrook Dr. D A Thompson Rd. S. B Current Route New Route

8 Service Level Additions 1. Introduction of later evening service for routes 2-9: September Maximize service by pairing Route 9 with another route for 30 minute mid-day service; route to be determined Future Service Initiatives 1. Service on Sundays 2. Continued route restructuring to address reliability, efficiency and bi-directional service 3. More frequent service dedicated to higher-use routes 4. Further investigation/application of innovative alternative service options to address complex service areas (employment, rural, etc.) 5. Inter-regional service with connections to Oakville and Mississauga Projects and Infrastructure Transportation Master Plan (TMP) Transit Technology: Automated next stop announcements Real-time bus arrivals/departures Milton Transit facility Installation of bus shelters and accessible bus pads: Installation in new areas Retrofitting in existing areas Milton Transit Accessibility Plan update

9 Comments and Next Steps Online Survey: September Next Steps Council report: Date to be determined Budget deliberations: December 5-6, 2016 Service implementation (if approved): April: Route additions/adjustments September: Later evening service No. 5 Sideroad Escarpment Wy. Peddie Rd. James Snow Pkwy. N. Hwy 401 Regional Rd. 25 High Point Dr. Parkhill Dr. Boston Church Rd. Tremaine Rd. Tremaine Rd. Savoline Blvd. Main St. W. Pringle Ave. Scott Blvd. Dymott Ave. Scott Blvd. Bronte St. S. Bronte St. S. Bronte St. N. Mill St. Derry Rd. W. Derry Rd. W. 6 7 Britannia Rd. Steeles Ave. W. 8 2 H Jean Vanier 1A Farmstead Dr. Farmstead Dr. 1B A Martin St. Heslop Rd. Milton District Hospital McLaughlin Ave. Santa Maria Blvd. 1C Milton District Louis St. Laurent Ave. 401 Park & Ride Millside Dr. C Etheridge Ave. Commercial St. Maplehurst Correctional Complex Regional Rd Ontario St. S. Ontario St. N. D Yates Dr. Provincial Admin Building Milton Mall E.C. Drury School For the Deaf Laurier Ave. 5 Hepburn Rd. Holly Ave. Hwy 401 Steeles Ave. E. Childs Dr. Philbrook Dr. Thompson Rd. S. Thompson Rd. N. Trinity Commons Centre Kennedy Cir. Bennett Bvld. E Louis St. Laurent Ave. F B McCuaig Dr. Maple Ave. Tupper Dr. Costigan Dr. RioCan Centre Bishop Reding Ferguson Dr. 4 2 Clark Blvd. Derry Rd. E. Fourth Line Cedar Hedge Rd. G 3 Craig Kielburger Milton Crossroads Trudeau Dr. James Snow Pkwy. S. Hwy 401 Metres ,000 1,500 2,000

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