How can I get help with my bitteller system?

Transcription

1 Bitteller User Guide V 0.2 Table Of Contents How can I get help with my bitteller system? b itteller Settings Accessing bitteller settings Device Management Wallet Management Notifications Purchases and Pricing Device Branding b itteller FAQ How do I back up my bitteller coin wallet? Where can I find the coin address for my system? What types of bills can the system accept? What countries do you ship to? What currencies can bitteller accept? What languages can bitteller support? Can I make a bulk purchase? How do I empty the bill acceptor? How do I purchase coin using bitteller? Where can I buy bitcoin for my bitteller system? How does bitteller determine price of coins? How can I legally operate a bitcoin ATM? How can I get help with my bitteller system? Bitteller.io offers mutliple avenues of support. You can requst support online at support.bitteller.io, or by ing support@bitteller.io. You may also contact us 24 hours a day by phone at

2 Bitteller Settings Accessing bitteller settings To access the system settings tap the bitteller text at the top of the screen six(6) times, to bring up the password entry menu. Enter the device password (default: 0000) and select ok Device Management Change Password Change the device password for unlocking admin features (default 0000) Check for updates Manually check the update server for any application updates and install if available. Transaction History Displays the entire transaction history for the device. 2

3 Wallet Management Deposit address: Displays the address and QR code for the wallet of the device Private Key: Displays the nemonic keys for backup and restoration of the device wallet in case of failure/device loss Current balance: Displays the current coin balance on the machine Notifications Enable Notifications: Enable the system to send notifications to a specified address Notification Address: Set an address to receive notifications Password: The password for the notification account Server: Enter the SMTP server address for the notfication address account System Notification ID: Unique Name to indentify the system sending the notification Balance Alert Notification Limit: Notifies via when Balance on system reaches a certain threshold 3

4 Status Report: Enables daily summary messages to be sent from the system to the specified address. Transaction Notifications. Enables notifications for every transaction that occurs on the system Purchases and Pricing Use flat rate pricing: Set the fee to a flat rate rather than percentage based fees Set the percentage/fee for purchases: Set the percentage or flat rate fee for purchases. The default is 0. For percentage based 10% would be entered as 10, or for flat rate $1.50 would be entered as 1.50 Maximum Purchase Amount: Set the maximum purchase per transaction. Default: 100 Minimum Purchase Amount: Set the minimum purchase per transactiong. Default: 1 Select the supported coin type: Select the coin type for sales. Note: Currently BitTeller version 1.0 only accepts one coin, but version 2.0 will include multiple coin support. All BitTeller v1, are fully upgradeable to v2.0 software updates when that release is available. 4

5 Device Branding Company Name: Set your Company Name Support Phone Number: Set your support phone Support Set your support address Support Site : Set your support website Exit Settings Tap to Exit Settings Exit the settings menu and return to Bitteller main screen DANGER!! Wallet Reset This option resets the wallet on the device and replaces it with a completely new wallet address. THIS WILL DESTROY ANY COINS ON THE SYSTEM, BACKUP YOUR CURRENT DEVICE BEFORE USING THIS OPTION. Bitteller FAQ How do I back up my bitteller coin wallet? To back up your bitteller wallet first enter the setup menu. To access the system settings tap the bitteller text at the top of the screen six(6) times, to bring up the password entry menu. Enter the device password (default: 0000) and select ok Next scroll to the Wallet Management section of the menu and select: Private Key 5

6 This will display the mnemonic key for your bitteller wallet (8 to 12 words) Be sure to place these keywords in a secure location that cannot be easily accessed. The private keys can be used to import to a light wallet such as electrum. Where can I find the coin address for my system? To view your bitteller wallet address, first enter the setup menu. To access the system settings tap the bitteller text at the top of the screen six(6) times, to bring up the password entry menu. Enter the device password (default: 0000) and select ok Next, scroll to the Wallet Management section of the menu and Select: Deposit Address 6

7 This option will display the QR code and Coin address of the system What types of bills can the system accept? A 4 Model accepts U.S. denominations 1, 5, 10, 20 A 6 Model accepts U.S. denominations 1, 5, 10, 20, 50, 100 7

8 What countries do you ship to? We can ship to most countries, but international (outside the U.S.) will need to pay with Bitcoin, or the order will be declined. What currencies can BitTeller accept? We can accept most currencies, but non U.S. will take some additional time to get the correct bill acceptor. For non US currencies, you will need to add the non US option under localization. Additional processing time will be needed for non US models. For a full list of support currencies, see this page. What languages can BitTeller support? We are working on localizing serveral languages, but with additional time we can support any language. Can I make a bulk purchase? Yes! Please contact us for more information be sure to include how many units you would like and the shipping zip code so we can provide you with a quote. 8

9 How do I empty the bill acceptor? First, unlock the bitteller machine Next, remove the case housing to access the acceptor 9

10 Open the Grey Flap to Access the Cash Receiver Lightly pull the spring loaded plate back to access the bills 10

11 Remove Cash After cash has been removed, close the grey flap. Then attach and lock the case housing, the system is now ready to return to service. How do I purchase coin using bitteller? Tap Anywhere on the Bitteller Screen to bring up the purchase menu 11

12 Scan your wallet qr code/address on your mobile device using the camera on top of the bitteller screen. Once your address has been scanned and accepted, insert your bills into the machine 12

13 Once all bills have been inserted, tap the complete transaction button, BTC will be sent instantly to your mobile wallet. If you need to cancel the transaction tap the cancel transaction button (time limited) 13

14 A QR code and your transaction details will then be displayed for you to scan, and verify the transaction has been completed. Where can I buy bitcoin for my bitteller system? In the United States Coinbase, and Circle offer purchases with credit cards and bank transfers How does bitteller determine price of coins? BitTeller uses multiple sources to get accurate market pricing. Bitteller operators can set prices based on percentages to earn money on each transaction. 14

15 How can I legally operate a bitcoin ATM? BitTeller offers no legal advice in regards to who can operate a BitTeller, or in what manor. Please consult a lawyer and consider local and federal laws that regulate bitcoin and money service businesses. 15