2.) Alliant International University Network Access and Account ) Student Information System... 3

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1 Information Technology Department Student Orientation: Fall

2 Table of Contents: 1.) Alliant International University Web site and Portal ) Alliant International University Network Access and Account ) Student Information System ) Moodle (Learning Management System) ) Computer Lab Locations & Lab Hours ) Library Computers & Hours 4 7.) Library Account ) Pay- for -print copiers ) Lab Equipment and Software ) Classroom Technology 6 Alliant International University Student Portal..7 Accessing Your Alliant Account...8 How to change your Alliant and Network Access password....9 Student Information System 10 How to change your Student Information System Password..11 Course Catalog. 13 Course Schedule Registration.. 16 Alliant International University LMS - Moodle...17 Computer Recommendations How to Protect you re...20 Phishing Examples

3 Information Technology Department Student Orientation: Fall 2011 Welcome to or welcome back to Alliant International University! This document is an overview and part of the student orientation process to help prepare and inform you about the various technology services that are provided to our students. These resources will be beneficial to your education at Alliant and it is in your best interest to familiarize yourself with these systems. The Information Technology Helpdesk is here to assist you if you have technology related questions or experience difficulty accessing any of the Alliant International University systems. You may contact the Helpdesk at or phone , option 8. A copy of this document as well as a wealth of technology information related to Alliant International University can be found on the Alliant Learning Technology site located at Alliant International University Web site and Portal: Students will find access to their , Student Information System, online library resources, student government news and accreditation documents as well as resources related to student life, student activities and much more by logging into the Portal. Alliant International University Network Access and Account: All registered students at Alliant International University receive a network access and account for the duration of their educational career with Alliant. Students are highly advised to check their Alliant for notices from Financial Aid, Office of the Registrar, Admissions, Provost s and President s Office. The Alliant system is the official method of delivery of university communications. Updates to policies and procedures and other important account information are sent to this account. Student Information System: Students can login to their personal profile to, check grades, update class schedules and review financial aid status at any time from on campus or offsite. Moodle (Learning Management System): The LMS course platform at Alliant International University is Moodle. The login page is located at Each student taking an online class is required to access Moodle by entering their username and password. A welcome letter is ed to all students before the start of their online course. 3

4 Computer Lab Locations & Hours: Fresno 2142 Irvine 315 Location Mon Tues Wed Thurs Fri Sat Sun Los Angeles Library Sacramento Library San Diego Daley Hall 312 San Diego M-8 San Francisco Library 9 am 9:30pm 10 am - 10pm 10am - 9 am 9:30pm 10 am - 10pm 10am - 9 am 9:30pm 10 am - 10pm 10am - 9 am 9:30pm 10 am - 10pm 10am - 9 am 9:30pm 10 am - 10pm 10am - Closed 12pm - 10am - Closed Closed 11am - Closed 12pm Closed Closed Closed 11am Library Hours: The Library has computers available for student use. The Library hours for Fall & Spring Semester will be in effect beginning on August 29 th, See the Library hours below: Location Mon Tues Wed Thurs Fri Sat Sun Fresno Irvine Los Angeles Sacramento San Diego San Francisco 11am - 7:30pm 8pm 11am - 7pm 8am - 10pm 11am - 7:30pm 8pm 11am - 7pm 8am - 10pm 11am - 7:30pm 8pm 11am - 7pm 8am - 10pm 11am - 7:30pm 8pm 11am - 7pm 8am - 10pm Closed Closed Closed 2pm 8am 12pm - Closed 10am - 11am - 12pm Closed 12pm 8pm 11am For further information regarding Library hours, please go to: Please note that the lab hours may change throughout the year due to a variety of factors. Check with your local campus Information Technology or Library staff to verify lab hours of availability. 4

5 Library Account: In order to access to the library resources online, request and/or check out library material and use the pay-forprint copiers in the libraries and computer labs you will need to activate your Alliant OneCard (The Alliant OneCard has the library barcode printed on the front and a magnetic strip on the back.). Instructions to Login in to your Library Account: 1. Go to and fill up the required fields and the additional information, such as: - ID Number: It is in your Alliant International University ID card. See the image above. - Phone Number. - Name. - Street Address - City, state, ZIP - Address, etc. If you do not have an Alliant ID card, you'll want to obtain one from your home campus. FRESNO Room 2119 (Registrar s Office) Phone: IRVINE Room 311 Phone: LOS ANGELES Bldg. A-7, 1st floor, office 7116 Phone: SACRAMENTO Suite 200, Front Desk Phone: SAN DIEGO M-18, Student Business Services Phone: SAN FRANCISCO Room 132 Phone: Pay for- print copiers: Credit can be added to your Student ID card using the machines provided in the Computer Labs and the Library, and this credit can be utilized when you need to photocopy or print in the Library or in Computer Labs. For printing/copying services on the Los Angeles Campus, please check with local Library or IT personnel. 5

6 Lab Equipment and Software: The computers have Internet access and are equipped with the current and updated versions of: Microsoft Windows XP, Adobe Acrobat, and SPSS with AMOS, Microsoft Office, and other software as required per course. Logon Instructions 1. Enter your User name: Type in your first initial and last name (For example: John Doe will use jdoe) * Some students will need to include a number after their User ID because of a common name. For Example: John Smith may be at\jsmith2. 2. Enter your Password: New Students - Your initial password will be A!u (Capital A, exclamation mark, lowercase u) plus your student ID number. For Example: A!u12345 Existing Students Use your current network/ password. 3. Enter Log on to: Select AT from the pull-down menu options. Contact the Information Technology Helpdesk at helpdesk@alliant.edu or , option 8 if you need assistance. 10.) Classroom Technology: The majority of classrooms have the following equipment: - LCD projector or SMART Board (interactive whiteboard) with integrated projector and audio - Desktop computer and/or connection for a laptop with wired network and Internet access - AlliantWiFi wireless Internet access - DVD/VHS Player For comprehensive classroom and learning technology information, please refer to the Learning Technology website at ltech.alliant.edu. If you have classroom technology, videoconferencing, web conferencing or special event needs and were unable to find your solution at ltech.alliant.edu, please ltech@alliant.edu or phone , option 2. 6

7 Alliant International University Student Portal 1. Open a web browser and go to 2. Select Student & Faculty Portal 3. Enter your User ID: Type your first initial and last name (For example: John Doe will use jdoe) * Some students will need to include a number after their User ID because of a common name. For Example: John Smith may be jsmith2. 4. Enter your Password: New Students Your initial password is A!u (Capital A, exclamation mark, lowercase u) plus your student ID number. For Example: A!u12345 Existing Students Use your current network/ password. Contact the Information Technology Helpdesk at helpdesk@alliant.edu or , option 8 if you need assistance. 7

8 Students logged in to the Alliant International University Portal will see a My Portal homepage similar to the one displayed in the image below. Accessing Your Alliant Account You can access your account from any computer with Internet access. 1. Open a web browser and go to: 2. Enter your Domain\user name: The Domain is at \ the username is your first initial and last name. Remember to include a backslash (\) between at and the username. (For example: at\jdoe) * Some students will also need to include a number after their User ID because of a common name. For Example: John Smith may be at\jsmith2. 3. Enter your Password: New Students Your password will be A!u (Capital A, exclamation mark, lowercase u) plus your student ID number. For Example: A!u12345 Existing Students Use your current network/ password. If you forget your password or experience login problems, please contact the Information Technology Helpdesk at helpdesk@alliant.edu or , option 8. 8

9 2011 Password Policy: As of, July 5, 2011 Alliant International University has implemented a strong Password Policy. The Alliant Community must change their passwords to ensure account security; therefore, the new passwords must be a minimum of 8 digits in length containing at least one upper and one lower case letter, a number and a special characters (i.e.!,#, &,$,*). Every 180 days you are required to change your passwords. A system generated will be sent when it s time to change your password. You cannot reuse your password more than five times. How to change your Alliant / Network Access Password 1. Open a web browser and go to 2. Domain Type in AT 3. Username Type your first initial and last name (For example: John Doe will use jdoe) * Some students will need to include a number after their User ID because of a common name. For Example: John Smith may be jsmith2. Old Password Your initial password is A!u (Capital A, exclamation mark, lowercase u) plus your student ID number. For Example: A!u If you changed your initial password, enter the password you currently use. 4. New Password Your password of choice must be a minimum of 8 characters and contain a combination of at least one upper case letter, one lower case letter, one number, and one special character. 5. Confirm new Password Type the new password you entered in the previous step. 6. Select OK. If you need assistance changing your password or experience login problems, please contact the Information Technology Helpdesk at helpdesk@alliant.edu or , option 8. 9

10 Student Information System 1. Open a web browser and go to: 2. Select For Students button 3. Enter your Username: Your Alliant International University student ID#. 4. Enter your Password: New Students - Your default password is your birth month with no leading zeros, and the last two digits of your birth year. For example: If you were born January 23, 1975: then your password will be 175. We recommend that all new students change their password immediately after your initial login. 5. Select OK. Returning Students - Login to the Student Information System with your current password. If you forget your password, you will need to contact the Information Technology Helpdesk at helpdesk@alliant.edu or , option 8 to have your password reset. 10

11 Welcome Page On your welcome page you will see University announcements and on the left side of the page a navigation menu. You can login to your personal profile, check your grades, update your class schedule and review your financial aid status at any time whether you are on campus or offsite.. How to change your Student Information System Password 1. Select Change Password from the navigation menu listed on the left hand side. 11

12 2. Type your Old Password, New Password, and Confirm New Password *** Your New Password must contain a combination of at least one upper case letter, one lower case letter, one number, and one special character. 3. Select Submit If you need further assistance, please contact the Information Technology Helpdesk at helpdesk@alliant.edu or , option 8. 12

13 Course Catalog To view your current and future semester courses: 1. Select Course Catalog from the navigation menu listed on the left hand side. 2. Choose your program from the list. For example, let s choose Business Administration: 13

14 To change catalog options (Program, Session or Year): 1. Select Set Options 2. Make sure the semester session corresponds with the proper year. If it s not, select the correct Program, Session, and Year 3. Select Submit Options 14

15 To view course details such as: instructor, hours, campus, etc.: 1. Select Course Catalog from the navigation menu listed on the left hand side. 2. Choose your program from the list. 3. Select Course Number on the left hand column from the Course Catalog For example: Course Schedule To view all offered courses schedule details such as: instructor, hours, campus etc.: 1. Select Course Schedule from navigation menu listed on the left hand side. 2. Set the options that meet your requirements. 3. Select Show Selected Classes 15

16 Registration To register for courses or drop classes: 1. Select Registration from navigation menu listed on the left hand side. 2. You can choose a course from a catalog of all available courses for a given semester by selecting the question mark? next to the Course Number field. 3. Select the question mark next to the Section field to choose your location. 4. Select Add. 16

17 Alliant International University LMS - Moodle: 1. Open a web browser and go to: 2. Enter your Username: Type your first initial and last name (For example: John Doe will use jdoe) * Some students will need to include a number after their User ID because of a common name. For Example: John Smith may be jsmith2. 3. Enter your Password: New Students Your initial password is A!u (Capital A, exclamation mark, lowercase u) followed by your Alliant International University ID number. If you previously changed your initial password, use your current one. 4. Select Login Existing Students Use your current network/ password. Moodle: Student Home Page 17

18 Computer Recommendations Desktop Laptop Purchasing Guide The Information Technology Department has developed recommended configurations for desktop and laptop computers as a guide for students purchasing computers to use while enrolled at Alliant. Specifications are provided for Windows/PC-based desktop and laptop computers. Please note that university computer labs, and most academic departments, are Windows/PC-based rather than A-based. Recommended Desktop Configurations Desktops CPU Core 2 Duo or equivalent, 2.8GHz with 4MB cache Memory 4 GB Dual Channel DDR3 RAM 1066MHz (minimum) Monitor 19" LCD Hard Drive 750GB 7200 RPM SATA, 16MB Cache DVD/CD Drive 16X CD/DVD Burner (DVD+/-RW) w/double layer write Sound Speakers; built-in sound or standard sound card Video Card Integrated Video or video card w/ 512MB or above Web Camera VGA (640x480) minimum video resolution Internet DSL or cable advised Operating System Windows 7 Software Microsoft Office 2007, Antivirus software Printer Laser printer or high-quality inkjet printer Recommended Laptop Configurations Laptops CPU Core 2 Duo or equivalent, 2.2GHz with 2MB cache Memory 4 GB Dual Channel DDR3 RAM 1066MHz (minimum) Screen Size 15.6" or larger Hard Drive 500 GB SATA 7200 RPM DVD/CD Drive 16X CD/DVD Burner (DVD+/-RW) w/double layer write Video Card Integrated Video or video card w/ 512MB or above Web Camera Integrated VGA (640x480) minimum video resolution Networking 10/100MB Ethernet and/or Wireless G or N Operating System Windows 7 Software Microsoft Office 2007, Antivirus software Printer Laser printer or high-quality inkjet printer 18

19 Purchasing Guide What type of computer system does Alliant University recommend? The general rule of thumb when purchasing a new computer is to purchase the most powerful computer you can afford. Buying a powerful computer (faster processor, more memory, and larger hard drive) will help to ensure that your computer will meet your academic needs for many years to come. The amount of memory installed in your computer is one of the biggest factors in its performance. The more memory you have, the faster your software will run, the more applications you can run at once, and the easier it will be to switch between applications. Can I use an Apple computer? Alliant computer labs and academic departments are Windows-based. If you have an imac, MacBook or are considering purchasing one, you may want to check with your school to see if there are specific program requirement issues. However, most students should have no difficulty using a Mac computer if they have a recent version of Mac OS X, a copy of Microsoft Office for the Mac, and a reliable Internet connection. * Please note that Microsoft no longer supports the Internet Explorer browser for Mac OS. We will not be able to ensure compatibility with Internet Explorer for Mac. We recommend using Firefox for viewing and interacting with Alliant web sites. Should I purchase a desktop or laptop computer? Students should examine their computing needs and habits to determine whether a desktop or laptop best suits their requirements. Laptops provide students with the flexibility of using the computer almost anywhere. Desktop computers offer more for the money, and are usually easier to upgrade. Some academic programs require the purchase of a laptop. It is extremely important to check with your school before purchasing a new computer. Which warranty/support plan should I purchase? The Information Technology Department does not provide support for the installation, repair, or maintenance of computer hardware, or the installation and configuration of computer software (including the operating system) for personally owned computers. It is important that you purchase a computer from a vendor that can provide these services for you. For hardware, it is recommended that a three-year, on-site warranty be purchased with your new computer. For both hardware and software, it is recommended that you purchase from a vendor that offers 24-hour, 7-daysper-week telephone support, and also has web-based support. Vendors As a member of the Alliant International University community, you are eligible to receive discounts on computer products from various vendors. These programs are being offered solely as a convenience and are not an endorsement by Alliant of any particular vendor or product. Alliant does not assume any liability for the performance, service, repair or maintenance of any product purchased under these programs. You can place an order online by following one of the following links: Dell Computers Academic Purchase Program Lenovo Computers Academic Pricing Apple Store for Education Microsoft, SPSS & Utility Software 19

20 How to Protect you re Password? Computer? Files and Data? NEVER share your password with anyone and do not choose options that allow your computer to remember your passwords. Passwords should not contain personal information (name, address, social security number, phone number, or student ID) or use a simple sequence (i.e ). It's very important to use strong passwords (a minimum of 8 characters in length and includes at least one letter, number and special character) Keep your passwords fresh! Use an antivirus / antispyware software, strong passwords and frequently apply software updates. Be careful with the attachments and install only trusted programs. Don t forget to lock the screen or logout when away and shutdown the computer when not in use. Restrict access to your documents and folders with strong passwords. Electronic Devices? Do not leave them unattended in public or easily accessible areas. Keep software up to date, use different passwords for different programs and devices, disable remote connectivity when they are not in use, and encrypt files. Identity when shopping online? Make sure you are buying from a reputable vendor and use secure information transmission methods. You should also look for a URL that starts with "https" and has the lock symbol before entering your credit card information. Social Networking? Type the address of your social networking site directly into your browser or uses your personal bookmarks. Be selective about who you accept as a friend on a social network, and assume that everything you put on a social networking site is public and permanent. Be careful about installing extra apps on your site. Account from Spam? NEVER reply to or click a link in a spam . Don t use your Alliant account or business address when you register on a Website or in a group. If you must sign up for services use a free address from a site like Yahoo, Hotmail or Gmail to create an address for that purpose. Use a spam filter and never use your address as your screen name in chat rooms. Computer from Phishing? Don t reply to ANY that is requesting your personal information; such as, user ID, password, phone number, date of birth, SSN, bank details, etc. If you are suspicious of an unsolicited or questionable link, DELETE the message immediately. Don t forget to use anti-virus and anti-spyware software and update them regularly! 20

21 Phishing In order to recognize and avoid fraudulent actions, we provide you with information and samples of Phishing E- mails in this section. The Alliant IT Department will NEVER sign from "Web Technical Team" Network Team or anything similar. Systemwide IT announcements come from IT Alliant Information Technology Sample Announcement (Legitimate) The Alliant IT Department does not need to know your password to process your request. If the IT Department needs information to work on an issue, you typically would have requested help and we will sign the with our individual name. Alliant Information Technology Sample (Legitimate) If you have any questions regarding an you receive check with your local campus Information Technology Coordinator or contact the Information Technology Helpdesk at or , option 8. 21

22 How to Recognize a Fraudulent 1. An requesting your personal information; such as, name, username, address, phone number, password, PIN, ATM/debit or credit card number, credit card validation code (CCC), card verification value (CVV), or social Security number (SSN). 2. Common Phrases that Phishing s contain are the following: - "Verify your account : Remember that businesses should not ask you to send a password, login name, Social Security number, or other personal information through . - "If you don't respond within 48 hours, your account will be closed : A phishing message might even claim that your response is required because your account may have been compromised. - "Dear Valued Customer : Phishing messages are usually sent out in bulk and often do not contain your first or last name. - "Click the link below to gain access to your account : The links that you are urged to click may contain all or part of a real company's name and are usually "masked," meaning that the link you see does not take you to that address but somewhere different, usually a phony Web site s which contain mistakes in spelling or grammar may be a scam. Institutions and professional organizations usually proof their messages to avoid poorly written s being sent to its users. 4. If you receive a link in a suspicious message, NEVER click on it. Be aware of links in ! If you want to check that the company s web address is reputable rest your mouse (but don't click) on the link to see if the address matches the link that was typed in the message. Phishing Example 1 22

23 Phishing Example 2 Phishing Example 3 From: Webmaster Help Desk yls@zjshengfeng.net To: CC: Subj: Webmail Maintenance Alert Attn webmail Users, Webmail Maintenance Alert Your webmail account is in the process of being upgraded to a new set of servers. To confirm and keep your web mail account active and after our upgrade,kindly reconfirm your web mail Login details by stating: * Username: * Password: Please endeavour to send your information and you will get a feedback from in 10mins after you have confirmed your details.failure to respond with details will lead to loss of al your mails and informations in your mailbox. Your web mail account shall remain active after you have successfully confirmed your account details. Technical Support apologize for any inconvenience caused. Technical Support Team 2011 Webmailserv. All Rights Reserved 23