Juniper Networks CSC and Partner Center Sign Up for an Account

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1 Juniper Networks CSC and Partner Center Sign Up for an Account Quick Reference Set up a new Customer and/or Partner Account To gain access to Juniper Networks numerous tools and resources as an authorized support customer and/or Juniper Advantage Partner you must create an online user account. Start your Application Start your application by reviewing the User Account Policy to confirm you are authorized to set up an account and accept terms of this account. You will need the following information in order to complete this application process; 1. User account is an address and must be your company s domain account i.e. partnername@partnercompanyname.com Note: Public domain addresses like gmail.com, att.net, yahoo.com, hotmail.com will not be accepted. 2. Must be global trade compliance Juniper Networks online form Go to: and select the Create an Account. This is a four (4) step process; 1. Eligibility 2. Account Creation 3. Encryption Agreement 4. Confirmation Click Create an Account You can access this "Partners" page by clicking on the "Partners" link at the bottom of any Juniper.net page Juniper Networks, Inc. 1

2 Step 1: Eligibility Juniper Networks has a huge volume of sales, support and marketing resources. To help us provide you with the most Comprehensive access please complete your company address, country and Authorization Code or Product Serial Number as shown in the following two (2) graphics. Complete all required fields. Create User Account 1. Address (MUST be company domain) 2. Country Use your company address. This is required to insure you are set up access privileges and will be your user account ID. Authorization Code or Serial Number Select one (1) of the three (3) options based Note: If you are an authorized JPA Partner employee you will need your company s 10 digit Authorization Code. Step 2: Account Creation Create a Juniper Networks User Account 2

3 Complete the Personal Information with your company office location. Complete your personal office location information Step 3: Encryption Agreement Juniper Networks is required by federal law to obtain your acceptance of the Encryption Agreement in order to enable any software download applications you may be eligible for. If this is not relevant to your company select I Disagree which will allow you to proceed to the final step. Create a Juniper Networks User Account 3

4 Encryption Agreement Please read this agreement which is required by US Federal law in order to download software for your Juniper products. Accept agreement by checking here. Step 4: Confirmation Upon submission of this request you will receive the confirmation page as seen below. This completes the User Account request process. Generally you will receive an providing access information. Standard turnaround time is within 48 hours from submission. If you have questions on the status of this request or any other questions about Juniper s online resources please go to the next page of this document. Confirmation This is confirmation that you have submitted your application. Confirmation message with your contact Your Registration is Complete Create a Juniper Networks User Account 4

5 Getting Help Login Assistance Additional help can be obtained by going to which will provide additional documentation, Customer Care phone numbers and an online Customer Care Help Ticket form. Standard turnaround time is within 48 hours from submission. If you need assistance or the topic is not in this navigation please select Login Assistance to open a Juniper Networks Customer Care Ticket. Login Assistance Form User can create a Customer Care ticket by filling out and submitting this form. Select the Issue Type that best describes what you need help with. Copy and paste the URL of the page you were on when you got the issue Click Submit button to complete ticket creation Create a Juniper Networks User Account 5