To login to your MyTicket account, you will need your account number and a Tickets.com generated password that has been supplied to you.

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1 Creating an account To login to your MyTicket account, you will need your account number and a Tickets.com generated password that has been supplied to you. After entering your account number and generated password. You will be prompted to change your password at that time. The IronPigs will be unable to look up this password so please make note. IMPORTANT! You will not need to create a new account. Doing so will create a new account in our ticketing system and you will not have access to your current seats. If you do forget your password. Click Reset Password and you will be prompted to enter a new password. Your account number will always remain the same.

2 My Ticket Inventory My Ticket Inventory is the online database for managing the tickets in your account. From the My Ticket Inventory tab you can view, manage and act on your tickets in a variety of ways. To manage your inventory in MyTickets, click the My Ticket Inventory tab on the top of the page. The default view is by event. When viewing by event, you can filter your tickets by Month and Day/Time. To view ticket inventory by order, select the Order tab, and then select the order from the dropdown list.

3 To add notes to a ticket, click the Details link in the event header. Enter a note, such as Took FeRROUS and FeFe, next to each seat that you wish to track and click Save Description. Your personal notes will appear next to each seat in your inventory list for future reference. When Forward Tickets is selected from the Ticket Action dropdown, you can also view your ticket inventory by seat.

4 To see the expanded inventory for an event, click the arrow to the left of the event title. To refresh your inventory, click the icon in the event header. This will update your inventory with its current ticketing system status.

5 Printing tickets MyTickets allows you to print tickets from your inventory. To print tickets, first select Print Tickets from the Ticket Action dropdown menu. With an event or order expanded, use checkmarks to select the ticket(s) you want to print, and then clink Continue. Review the selected tickets, and, if correct, click Print Tickets.

6 To print the tickets, check the box in the Select for Printing column for the ticket(s) that you want to print. Once the tickets are selected, click View & Print Tickets. The tickets for the selected tickets will now be displayed.

7 Forwarding tickets With ticket forwarding, you can digitally send tickets and parking passes to friends, family and colleagues. If the person you forwarded a ticket to can t attend a game, you are able to recall the ticket and keep it for yourself, or forward to another person. To forward tickets first select Forward Tickets from the Ticket Action dropdown menu. With the game expanded, use checkmarks to select the seat(s) you want to forward. Select a friend whom you want to forward tickets to. If you already have a friend assigned to your account, they will appear in the Your Friends box. If you want to forward tickets to a new friends, click NEW FRIEND and fill out the required information. The number of tickets for your friend will change to the number of forwarded tickets. Once your tickets have been transferred, your friends name will appear in your ticket inventory. You can select other seats to forward to the same or different friend, or, if you are done, click CONTINUE On the Review: Forward Tickets screen, add a message to your friend if desired, review the ticket information for accuracy and the click FORWARD TICKETS.

8 Once the forward is complete, you will receive a confirmation pop-up. Click My Ticket Inventory to return to your inventory, or click My History to review your transaction history, which will now show the forward that you just completed. You will also receive a confirmation letting you know that your tickets were forwarded. The recipient of the tickets will receive an with links and instructions for accessing tickets.

9 Receiving Forwarded Tickets When someone forwards tickets to you from their MyTickets account, you will receive an notifying you that tickets have been forwarded to you. Beneath this ticket information will be links enabling you to access the tickets, return the tickets or send a thank you message.

10 Recalling tickets Active tickets that have been forwarded may be recalled unless the tickets have been scanned, are on offer or have been resold or donated. To recall tickets, first select the My History tab at the top of the page. The Forwards tab displays a list of forwards that you have created. Click the Forward ID hyperlink corresponding to the tickets you want to recall to display details for the forward. o Select the ticket(s) to recall, and the click Recall Tickets. On the Recall Tickets screen, add a message to your friend if desired, and click Recall Tickets to complete the action.

11 Once the recall is complete, you will receive a confirmation pop-up. Click Close to return to your transaction history. You will receive a confirmation letting you know that your tickets were recalled. The recipient of the tickets will receive an notification that the tickets have been recalled. o