CHAT User Manual. 18 Jan 2018

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1 User Manual 18 Jan 2018

2 Disclaimer Neither futures trading nor swaps trading are suitable for all investors, and each involves the risk of loss. Swaps trading should only be undertaken by investors who are Eligible Contract Participants (ECPs) within the meaning of Section 1a(18) of the Commodity Exchange Act. Futures and swaps each are leveraged investments and, because only a percentage of a contract s value is required to trade, it is possible to lose more than the amount of money deposited for either a futures or swaps position. Therefore, traders should only use funds that they can afford to lose without affecting their lifestyles and only a portion of those funds should be devoted to any one trade because traders cannot expect to profit on every trade. All examples discussed are hypothetical situations, used for explanation purposes only, and should not be considered investment advice or the results of actual market experience. CME Group, the Globe Logo and CME are trademarks of Chicago Mercantile Exchange Inc. CBOT is a trademark of the Board of Trade of the City of Chicago, Inc. NYMEX is a trademark of New York Mercantile Exchange, Inc. COMEX is a trademark of Commodity Exchange, Inc. All other trademarks are the property of their respective owners. The information within this manual has been compiled by CME Group for general purposes only. CME Group assumes no responsibility for any errors or omissions. Additionally, all examples in this manual are hypothetical situations, used for explanation purposes only, and should not be considered investment advice or the results of actual market experience. All matters pertaining to rules and specifications herein are made subject to and are superseded by official CME, CBOT and NYMEX rules. Current rules should be consulted in all cases concerning contract specifications. Copyright 2018 CME Group Inc. All rights reserved.

3 Table of Contents Table of Contents Getting Started 5 Contact Information 5 What's New 5 CME Group Login Registration 5 Login and Logout 5 CHAT 7 Contacts 7 Editing the Contacts List 8 Messages 9 Message History 10 User Manual - 3 -

4 - 4 - User Manual

5 Getting Started Use the CHAT instant messaging service to exchange messages with other users. Contact Information For questions regarding this and other CME applications, please refer to the Contact Information directory on CME Group's Client Systems Wiki. What's New The list below illustrates the updates made to the CHAT Help system. Date Topic Description 18 Jan 2018 All New design 10 July 2017 All Initial version CME Group Login Registration CME Group Login is a self-managed, centralized user profile service that authenticates access to CME Group applications and services. Access the CME Group Login page to: Create a New User profile. Find CME Group Login support and troubleshooting Information. Also, see the online CME Group Login Help. Note: The Administrator will notify you when your permissions are established. Login and Logout After you receive access permission, log in to the system. Refer to the registration instructions. To run and navigate: 1. View the cmegroup.com web site and select Login > CME Customer Center. 2. Enter your CME Group User ID and Password and select Login User Manual

6 The Home Page displays. The Home page is customizable and opens to the same view as the user s last session. Example: Wide-Screen Monitor View To exit: 1. Tap the Logout button. 2. Select Yes at prompt "Exit Application?" User Manual - 6 -

CHAT CHAT is an instant messaging service that allows users to exchange messages with other users. The CHAT feature is available to any user within the Pivot Network.

Availability Indicator CHAT allows users to manually set their availability to either Available or Away.

7 CHAT CHAT is an instant messaging service that allows users to exchange messages with other users. The CHAT feature is available to any user within the Pivot Network. Opening and Closing a CHAT Window Open a CHAT Window Select the CHAT icon from the Toolbar Close a CHAT Window Select the Close icon from the CHAT Toolbar. Availability Indicator CHAT allows users to manually set their availability to either Available or Away. A green dot (Available) or gray dot (Away) lets other users know if a contact/buddy is currently logged in. Contacts The Contacts (Buddy) list includes any user who has Approved a chat request. To add a user to a Contacts list: Select the Contacts icon from the CHAT Toolbar, type a user ID in the Username field, and select the + button. Note: Clicking the Contacts icon a second time closes the Username field. A chat request, which can be Approved or Denied, is delivered User Manual

Note: Users display in the Contacts list as Pending until the request is either

Editing the Contacts List Users have two options for editing contacts; remove a

To edit a Contacts List 1. From CHAT Toolbar, select the Edit icon.

To edit the display name, select the Edit icon in a contact row, and type a new

8 Note: Users display in the Contacts list as Pending until the request is either approved or denied. Approved users are added to the Contacts list. Editing the Contacts List Users have two options for editing contacts; remove a contact from the list, or edit a contact's display name. To edit a Contacts List 1. From CHAT Toolbar, select the Edit icon. The Contacts list changes to edit mode. 2. To edit the display name, select the Edit icon in a contact row, and type a new name. 3. Select the check to apply the new name. 4. To Remove a contact, select the X in a contact row. 5. In the confirmation window, select Remove. User Manual - 8 -

Note: Select the Edit arrow to close editing mode.

anyone from their Contacts list. To send a message 1.

9 Note: Select the Edit arrow to close editing mode. Messages A message pane allows users to type messages to anyone from their Contacts list. To send a message 1. Select a contact from the Contacts list, and a message pane appears. 2. Type a message in the message pane and select Send. Messages display in the CHAT window User Manual

Note: Messages display until a session is closed.

Message History Conversation history displays automatically when there were previous

Note: The CHAT window displays a maximum of 2 weeks of messages.

10 Note: Messages display until a session is closed. Historical CHAT messages are currently not available. Message History Conversation history displays automatically when there were previous conversations with a contact. Note: The CHAT window displays a maximum of 2 weeks of messages. Twenty previous messages display in the CHAT window at one time. Scroll to the top of the window to load the next 20 messages. A message appears at the top of the window when no additional messages are available. User Manual

CME Request Center NR/Cert User Manual. 07 Mar 2018

CME Request Center NR/Cert User Manual. 07 Mar 2018 User Manual 07 Mar 2018 Disclaimer Neither futures trading nor swaps trading are suitable for all investors, and each involves the risk of loss. Swaps trading should only be undertaken by investors who