BMW CHAMPIONSHIP ACCOUNT MANAGER GUIDE

Size: px

Start display at page:

Download "BMW CHAMPIONSHIP ACCOUNT MANAGER GUIDE"

Cody Watkins
5 years ago
Views:

1 BMW CHAMPIONSHIP ACCOUNT MANAGER GUIDE

2 INTRODUCTION The BMW Championship is pleased to announce that all tickets will be available electronically. All clients will have access to their tickets via Account Manager. Account Manager is an efficient way to manage, distribute, and track your tickets This guide will help you to manage your tickets while making it an easy and enjoyable experience for you and your guests. If you have any questions about Account Manager, please don t hesitate to reach out: Collier Wiebe Client Services Manager Wiebe@wgaesf.org

3 HOME PAGE To begin, you will go to /account/login You can log in with your account number or address On your first time logging in, you will need to click the forgot your password? button to create a new password

4 MANAGING TICKETS Once logged in, you will see your profile Click on manage tickets to access your company s hospitality tickets Tickets will be listed by day Select the day you would like to manage

box next to the seat number Click the transfer button Once you click transfer,

5 TRANSFERRING TICKETS Select the day you would like to transfer tickets for Select Transfer Tickets Select the ticket you would like to transfer by clicking in the box next to the seat number Click the transfer button Once you click transfer, the above pop-up will appear. Verify the information and click continue to transfer

6 TRANSFERRING TICKETS Enter in the contact information of the person you are transferring to You can then add them to your address book You can re check the items you are transferring and can include a message Click next step to continue You can set an reminder if the recipient does not accept the ticket

7 TRANSFERRING TICKETS Confirm the information and select the box to agree to the terms of use Select complete transfer button You can then manage additional tickets or return to the home page

8 TRANSFERRING TICKETS There will be a note on the ticket of who you have sent the ticket to

9 S Both you and your recipient will receive an once you have transferred the tickets Recipient Main Contact

10 ACCEPTING A TRANSFER When your guest accepts the ticket transfer, they are brought to the login page that shows a summary of the tickets transferred to them and requests login information. Guests can either log into an existing account or create a new one

available is print-at-home or mobile Click next step in the bottom

11 ACCEPTING A TRANSFER Once logged in, the recipient can see a summary of the tickets and select the delivery method The only method available is print-at-home or mobile Click next step in the bottom right corner Summary of tickets Agree to the terms of use and select complete transfer

PRINTING TICKETS When your guest confirms

They will select the day they want to manage

12 PRINTING TICKETS When your guest confirms the transfer, they will see the transfer confirmation To print and manage their tickets, they can select manage more tickets They will select the day they want to manage Select print-athome Select the tickets they wish to print

PRINTING TICKETS Verify the information in

ticket will download Your ticket contains the

13 PRINTING TICKETS Verify the information in the pop-up and click continue to print Agree to the terms of use and click submit Your guest will see a print summary page and their ticket will download Your ticket contains the following: Your name The number of the venue The date

ACCEPTED TRANSFER EMAILS You and your guest will receive an email after the transfer has been accepted Email will confirm that your guest has accepted the transfer, provide a confirmation number and

14 ACCEPTED TRANSFER S You and your guest will receive an after the transfer has been accepted will confirm that your guest has accepted the transfer, provide a confirmation number and a summary of the tickets The recipient will receive an that they have accepted the transfer and will receive an once they have printed their tickets Samples are below Recipient - Accepted Transfer Main Contact Recipient - Printed Tickets

15 ACCEPTED TRANSFER S Once the transfer has been accepted by your recipient, they will no longer be available on your account A message will appear about who you have transferred tickets to

or decline from the email They can click the decline offer button once they agree to

16 DECLINING TRANSFERS If your guest must decline the transfer, they will be able to do so and send a brief message as to why Guests will be able to either log in to decline or decline from the They can click the decline offer button once they agree to the terms of use Decline confirmation page Decline or accept ticket offer Select decline

17 DECLINING TRANSFERS S If your guest declines your offer, you will receive an The guest will also receive an confirming that they declined the ticket offer Main Contact Recipient

18 Aronimink Golf Club September 4-9, 2018 If you need additional information or help with the Account Manager process, please don t hesitate to reach out. Our staff is happy to help! Contact information Collier Wiebe Client Services Manager Wiebe@wgaesf.org

My SA Rodeo AccountManager. How To Guide

My SA Rodeo AccountManager. How To Guide How To Guide Login: 2 & 3 Main Account Page: 3 & 4 Manage My Tickets Page: 4 & 5 Print Your Tickets: 6-11 Transfer Your Tickets: 12-17 Accepting Tickets: 18-23 Selling Your Tickets: 24-29 Buying Resold