Java Vulnerability. Contents. There is a security vulnerability in Oracle Java 6 & 7 that may present a security threat to your computer.

Size: px
Start display at page:

Download "Java Vulnerability. Contents. There is a security vulnerability in Oracle Java 6 & 7 that may present a security threat to your computer."

Transcription

1 Java Vulnerability There is a security vulnerability in Oracle Java 6 & 7 that may present a security threat to your computer. Java 7 is the latest release of a programming language and computing platform used as the underlying technology that powers state-of-the-art programs including utilities, games, and business applications on personal computers and billions of devices. Java 6 was the previous version that is still in use for some applications. For users with computers provided by MCIT (CoreImage): MCIT is aware of the vulnerability and is taking measures to automatically patch those CoreImage workstations with Java 7 to release 2 CoreImage customers do not need to manually upgrade their Java software. Any customer on Java 6 should remain on this version. If you have any questions, please contact the MCIT Service Desk at CoreImage workstations usually have a TermID tag on the exterior of the computer. If you are uncertain if you are using a CoreImage workstation, please visit the CoreImage page for more information. Have Questions or Need Help? If you would like assistance resolving this security issue on non-coreimage workstations, please contact MSIS in one of the following manners: msishelp@umich.edu Phone: Our technicians are prepared to assist with testing to see if your computer is vulnerable and apply the appropriate patches and remediations. For conference rooms with permanent computers or other departmental equipment that you would like us to manage, please include that information when contacting MSIS. Contents How do I know if I am affected (Macintosh OS X only)? What do I do? Disable Java in Unused Browsers Macintosh OS X Chrome Firefox Safari Chrome Firefox Internet Explorer 7 Internet Explorer 8 or 9 Safari Install Oracle Java 6 & 7 Updates Macintosh OS X How do I know if I am affected (Macintosh OS X only)? This issue affects Java 7 (prior to release 21) and Java 6 (prior to release 45) provided directly by Oracle, so first determine which version of Java you are using on your Macintosh OS X based computer. Click on the Apple in the upper left corner of the screen and select System Preferences...

2 In the System Preferences window, if Oracle Java is installed on the workstation, under the heading Other in last row of icons there will be an icon for Java. If the Java icon is not present, then the Java plug-in is one supplied by Apple and no action needs to be taken. The workstation is not affected by the current security vulnerability. If the icon is present, then the plugin is supplied by Oracle. Proceed to the What do I do? section. What do I do? The specific procedures for addressing the vulnerability are listed in the next sections for each operating system and will guide you through the following processes: Installing updates as described by Oracle Disabling Java in unused browsers If Java is needed, enabling one primary browser for use with trusted sites Before selecting a procedure, perform the following steps: Identify which browser to use with trusted sites if Java is needed. For the browsers you are not using, use the following instructions to determine what version of Java they are running and disable it if needed: Chrome Firefox Mac Mac Internet Explorer 7 n/a Internet Explorer 8 or 9 Safari n/a Mac For the one primary browser you will be using, updating Java in the operating system should also update the plug-ins used by the browser. All browsers should be shut down before running the update. 4. Monitor your for future updates from MSIS regarding this security vulnerability. Disable Java in Unused Browsers Macintosh OS X Chrome Launch Chrome. In a Chrome window, to the right of the address bar, select the Chrome Menu button and then select Settings.

3 At the bottom of the settings menu, click the Show advanced settings... link. When the menu expands, under the Privacy heading, click the Content Settings... button. 4. When the Settings window appears, scroll down and locate the Plug-ins group. At the bottom, click the Disable individual plug-ins... link. 5. When the plug-ins page displays, Scroll down the list and locate Java(TM). Click the disable link.

4 6. Java is now disabled in Chrome. Close the open settings windows. Firefox Launch Firefox. In a Firefox window, go under the Tools menu and select Add-ons. In the column on the left, select the Plugins option. Scroll down the list and locate Java Applet Plug-in Java 7 (usually accompanied by an update or version number) and, if it is enabled, click the Disable button. If the button displays Disable, do not click the button to leave it as disabled. 4. Quit Firefox by going under the Firefox menu at the top of the screen and selecting Quit. Launch Firefox again to now run the browser with Java disabled. Safari Launch Safari. Go under the Safari menu and select Preferences... In the preferences window, click the Security icon. Uncheck the Enable Java box. 4. Quit Safari by going under the Safari menu at the top of the screen and selecting Quit. Launch Safari again to now run the browser with Java disabled.

5 Chrome Launch Chrome. In a Chrome window, to the right of the address bar, select the Chrome Menu button and then select Settings. At the bottom of the settings menu, click the Show advanced settings... link. When the menu expands, under the Privacy heading, click the Content Settings... button. 4. When the Settings window appears, scroll down and locate the Plug-ins group. At the bottom, click the Disable individual plug-ins... link.

6 5. When the plug-ins page displays, Scroll down the list and locate Java(TM). Click the disable link. 6. Java is now disabled in Chrome. Close the open settings windows. Firefox Launch Firefox. In a Firefox window, in the upper left, click on the red Firefox button and then, from the right-hand column, click Add-ons. In the column on the left, select the Plugins option. Scroll down the list and locate Java(TM) Platform SE 7 (usually accompanied by an update or version number) and, if it is enabled, click the Disable button. If the button displays Disable, do not click the button to leave it as disabled.

7 4. Close any open Firefox windows. Launch Firefox again to now run the browser with Java disabled. Internet Explorer 7 Launch Internet Explorer. In an Internet Explorer window, on the right hand side of the window under the Search box, click Tools menu, select Manage Add-ons, and then select Enable or Disable Add-ons. The Manage Add-ons window will display with a list of currently loaded Add-ons. Scroll down the list and locate any Java(tm) entries (if loaded, there will be more than one Java plug-in listed). Click a Java(tm) entry to highlight it and then, in the Settings box, select the Disable option. 4. The selected Java(tm) entry will move from the Enabled category to the Disabled category. Repeat the process for other Java(tm) entries. Once the entries have been disabled, click the OK button. Close any open Internet Explorer windows. Launch Internet Explorer again to now run the browser with Java disabled. Internet Explorer 8 or 9 Launch Internet Explorer. In an Internet Explorer window, on the right hand side of the window under the Search box, click Gear icon and select Manage add-ons.

8 The Manage Add-ons window will display with a list of currently loaded Add-ons. In the Add-on Types column on the left, select Toolbars and Extensions. Locate and highlight the Java(tm) entries. In the lower right corner, click the Disable All button. Click the Close button and then close any open Internet Explorer windows. Launch Internet Explorer again to now run the browser with Java disabled. Safari Launch Safari. Go under the Safari menu and select Preferences... In the preferences window, click the Security icon. Uncheck the Enable Java box.

9 4. Quit Safari by going under the Safari menu at the top of the screen and selecting Quit. Launch Safari again to now run the browser with Java disabled. Install Oracle Java 6 & 7 Updates Macintosh OS X Confirm all browsers are shut down before running the update. Click on the Apple in the upper left corner of the screen and select System Preferences... In the System Preferences window, under the heading Other in last row of icons, double-click the Java icon. 4. Once Java control panel loads (it may take a few minutes), select the Update tab. 5. If an update is available, an Update Now button will be present. Click the Update Now button and let the update download. Once the download completes, the button will change to Install and Relaunch. Click the button and wait for the Java update to be installed. After installation, this cycle may need to be repeated since Java may be several releases behind. Proceed to the next step once the panel indicates the system has the recommended version of Java.

10 6. To keep Java up to date, confirm the Check for Updates Automatically box is checked before closing the window. Confirm all browsers are shut down before running the update. Access the Control Panel: For XP: Click on the Start button, then select Settings, and then select Control Panel. For Vista/7: Click on the Start button and then select Control Panel.

11 Launch the Java Control Panel by double-clicking the Java icon Click the Update tab. Click the Update Now button.

12 6. Generally, follow the default prompts. However, if the Java installation asks if you want to install the "Ask" browser toolbar, UNCHECK the Install the Ask Toolbar and make Ask my default search provider box before continuing. Currently, this prompt may also appear during automatically installed updates. Always look for this option and uncheck the box if prompted for confirmation. 7. To keep Java up to date, confirm the Check for Updates Automatically box is checked before closing the window. If the Ask toolbar is installed inadvertently, the toolbar can be removed using the instructions on the Uninstalling the Ask Toolbar page.

Table of Contents. Troubleshooting Guide for Home Users

Table of Contents. Troubleshooting Guide for Home Users Table of Contents Introduction... 1 Chapter 1: System Requirements... 2 Recommended and Minimum Supported Requirements... 2 Additional Information... 3 Internet Connectivity... 3 Tablet Compatibility...

More information

Clear Cache Guide Click here for Windows guide Click here for Mac OS guide

Clear Cache Guide Click here for Windows guide Click here for Mac OS guide Velocity@ocbc Clear Cache Guide Click here for Windows guide Click here for Mac OS guide Version 1.0 1 of 18 Step 1: Check your browser version 1. Type www.whatismybrowser.com at the address bar and press

More information

Web Browser Problems and Solutions

Web Browser Problems and Solutions Web Browser Problems and Solutions On rare occasions issues may arise when trying to use your FileTransfers.net web site, such as not being able to upload files successfully. Internet Explorer is most

More information

The Chrome or Firefox browsers are alternatives to Internet Explorer 11.

The Chrome or Firefox browsers are alternatives to Internet Explorer 11. The Chrome or Firefox browsers are alternatives to Internet Explorer 11. Firefox 51 will require additional configuration steps as it begins to drop support for NPAPI plugins. - Following the link below

More information

Internet Browsers with CYBER

Internet Browsers with CYBER Internet Browsers with CYBER Updated 5/29/2018 CYBER is an internet-based application that enables multiple users in many locations to access medical records. The application s software is powered by Microsoft

More information

Testing your TLS version

Testing your TLS version Testing your TLS version If you are not able to access Progressive Leasing websites, you may need to upgrade your web browser or adjust your settings. In order to test your TLS version to see if it is

More information

Version of 22 OCBC Bank. All Rights Reserved

Version of 22 OCBC Bank. All Rights Reserved Velocity@ocbc Clear Cache Guide Click here for Windows guide Click here for Mac OS guide Version 2.0 1 of 22 Step 1: Check your browser version 1. Type www.whatismybrowser.com at the address bar and press

More information

Browser Support Internet Explorer

Browser Support Internet Explorer Browser Support Internet Explorer Consumers Online Banking offers you more enhanced features than ever before! To use the improved online banking, you may need to change certain settings on your device

More information

Appserv Internal Desktop Access Mac OS Device with Safari Browser. Enter your Appserv username and password to sign in to the Website

Appserv Internal Desktop Access Mac OS Device with Safari Browser. Enter your Appserv username and password to sign in to the Website Appserv Desktop Access Logging on from a Mac OS device Step 1. To sign in to the Appserv Desktop Access website, enter the following address into the Safari browser address bar. Please Note: This documentation

More information

iphone ios 8.x (4s, 5, 5s & 5c, 6, 6+ models) ipad ios 8.x (all models) Android OS or higher

iphone ios 8.x (4s, 5, 5s & 5c, 6, 6+ models) ipad ios 8.x (all models) Android OS or higher OVERVIEW The ADF Desktop Integration template is used in the Projects module and General Ledger module for uploading journal entries. After the new version of Oracle is completed, you will be prompted

More information

Troubleshooting for Onboarding (PeopleFluent)

Troubleshooting for Onboarding (PeopleFluent) Troubleshooting for Onboarding Paperwork (PeopleFluent) When you click the Begin button on the Home Page it will look as if nothing happened, but if you scroll to the bottom of the page the first form

More information

Guide to add as trusted site in Java 8 Update 51. Version of 24 OCBC Bank. All Rights Reserved

Guide to add   as trusted site in Java 8 Update 51. Version of 24 OCBC Bank. All Rights Reserved Velocity@ocbc Guide to add https://bbmy.ocbc.com as trusted site in Java 8 Update 51 Version 1.1 220815 1 of 24 Contents Java 8 Update 60 (difficulty logging into Velocity@ocbc)... 3 Uninstall Java Prior

More information

Setting up to download Grants Group Application Forms

Setting up to download Grants Group Application Forms Setting up to download Grants Group Application Forms Guidance on setting up Adobe Reader Although it is in common use, we recognise that you may not use Adobe Reader as your preferred pdf reader but it

More information

Web Browser Settings Guide

Web Browser Settings Guide Web Browser Settings Guide Table of Contents Operating Systems and Browser Versions...2 Mozilla Firefox...2 Using Adobe Reader Instead of the FireFox PDF Viewer...4 Google Chrome...8 Google Chrome PDF

More information

I cannot launch my Web Conferencing session and recordings on Mac OS X

I cannot launch my Web Conferencing session and recordings on Mac OS X I cannot launch my Web Conferencing session and recordings on Mac OS X 10.8.4 Affected Platforms: Mac OS X 10.8.4 Issue Recent security changes released by Apple may prevent web conferencing customers

More information

E-statement Settings Guide

E-statement Settings Guide E-statement Settings Guide Contents Windows PC... 3 Google Chrome... 3 Internet Explorer... 7 Mozilla Firefox... 10 Apple Macintosh... 14 Safari for Mac... 14 Apple ios (iphone/ipad)... 21 Safari for ios

More information

Remote Access for End User Reference Guide for EpicConnect Access

Remote Access for End User Reference Guide for EpicConnect Access PRESBYTERIAN HEALTHCARE SERVICES Remote Access for End User Reference Guide for EpicConnect Access Version 1.0 12/27/2013 This remote access end user reference guide provides an overview of how to install

More information

How to install Citrix on Windows XP/Vista/7/8/8.1

How to install Citrix on Windows XP/Vista/7/8/8.1 How to install Citrix on Windows XP/Vista/7/8/8.1 Citrix Receiver Installation 1. Bring up a web browser (ie: Internet Explorer, Firefox, or Google Chrome) and go to http://receiver.citrix.com. 2. Click

More information

Republicbank.com Supported Browsers and Settings (Updated 03/12/13)

Republicbank.com Supported Browsers and Settings (Updated 03/12/13) Republicbank.com Supported Browsers and Settings (Updated 03/12/13) We support the Internet Explorer 8.0 & 9.0. If you are using Internet Explorer 7.0 or earlier you will need to update your browser. Click

More information

Browser Settings. Updated 4/30/ SSF

Browser Settings. Updated 4/30/ SSF Browser Settings Updated 4/30/2014 - SSF Contents How to Locate the Online Banking URL... 3 Initial Steps for Browser Settings... 8 Internet Explorer... 9 Firefox... 13 Chrome... 18 Safari 6.0.5 and up...

More information

CyberTools for Libraries Catalog Functions ,

CyberTools for Libraries Catalog Functions , CyberTools for Libraries Catalog Functions 2017-05-19, 2017-07-06 A. Workstation requirements B. How does the new method differ from the old method? C. How it works D. Workstation and browser notes 1.

More information

Java upgrade required for Work CAR & Recon clients by February 5th, 2018!

Java upgrade required for Work CAR & Recon clients by February 5th, 2018! Java upgrade required for all @ Work CAR & Recon clients by February 5th, 2018! Java 8 required for @ Work Users As of February 5th, 2018, all American Express @ Work CAR and Recon users must ensure that

More information

Luther Consulting, LLC August 2015 All rights reserved. Enabling Pop-ups in EvaluationWeb

Luther Consulting, LLC August 2015 All rights reserved. Enabling Pop-ups in EvaluationWeb Luther Consulting, LLC August 2015 All rights reserved. Enabling Pop-ups in EvaluationWeb Contents Enabling Pop-ups in EvaluationWeb... 3 Internet Explorer (Version 9 or later):... 4 Firefox Windows...

More information

Manual Update Java Mac Os X To 10.7

Manual Update Java Mac Os X To 10.7 Manual Update Java Mac Os X 10.5 8 To 10.7 The Mac OS X v10.6.8 Update is recommended for all users running Mac OS X Snow You can manually download the update installer. Mac OS X v10.6.8 also includes

More information

Browser Guide for PeopleSoft

Browser Guide for PeopleSoft Browser Guide for PeopleSoft Business Process Guide For Academic Support Specialists (Advisors) TABLE OF CONTENTS PURPOSE...2 INTERNET EXPLORER 7...3 GENERAL TAB...4 SECURITY TAB...6 PRIVACY TAB...10 CONTENT

More information

Instructions for Configuring Your Browser Settings and Online Security FAQ s

Instructions for Configuring Your Browser Settings and Online Security FAQ s Instructions for Configuring Your Browser Settings and Online Security FAQ s General Settings The following browser settings and plug-ins are required to properly access Digital Insight s webbased solutions.

More information

New Castle County Department of Land Use. System Use Requirements

New Castle County Department of Land Use. System Use Requirements New Castle County Department of Land Use System Use Requirements ProjectDox Component Customer Installation v. 8.3 Rev. 11-02-2015 Copyright 2015 Avolve Software Corporation. ProjectDox is a registered

More information

Citrix Desktop for Home Computers Mac OS Instructions

Citrix Desktop for Home Computers Mac OS Instructions Citrix Desktop for Home Computers Mac OS Instructions You can use Citrix to create and access a virtual work desktop from your home computer. Step 1 Uninstall: To install the newest version of Citrix on

More information

Blackboard Collaborate Launcher for Mac OS X

Blackboard Collaborate Launcher for Mac OS X Blackboard Collaborate Launcher for Mac OS X What Is the Blackboard Collaborate Launcher? The Blackboard Collaborate Launcher is a software application for Mac OS X 10.8.4 and higher. The Launcher provides

More information

KNOXPLANS for New Users

KNOXPLANS for New Users KNOXPLANS for New Users Version 9.1, October 2018 Contents KNOXPLANS for New Users... 1 Welcome to KnoxPlans, Version 9.1... 2 Recommended Client Hardware and O/S Specifications... 2 Browser Requirements...

More information

Browser-Related Issues Clearing Cookies and Cache

Browser-Related Issues Clearing Cookies and Cache Browser-Related Issues Clearing Cookies and Cache Contents Internet Explorer... 2 Microsoft Edge... 3 Mozilla Firefox... 4 Mozilla Firefox (Smartphone/Tablet)... 5 Google Chrome... 6 Google Chrome (Smartphone/Tablet)...

More information

Workstation Configuration

Workstation Configuration Workstation Configuration December 15, 2017 - Version 9.3 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

More information

CFS Browser Compatibility

CFS Browser Compatibility CFS Browser Compatibility This document outlines the requirements for browsers certified by Oracle, for use with our current version of CFS. The information contained here has been consolidated from documents

More information

Manual Update Java Mac Os X Lion

Manual Update Java Mac Os X Lion Manual Update Java Mac Os X 10.6 8 Lion Update OS X and other software that you got through the App Store or from Apple. If you're using an iphone as an Instant Hotspot, install updates manually. OS X

More information

Document ID: Location: N/A. 1.Windows Computers... Error! Bookmark not defined. 2.Apple MAC Computers... Error! Bookmark not defined.

Document ID: Location: N/A. 1.Windows Computers... Error! Bookmark not defined. 2.Apple MAC Computers... Error! Bookmark not defined. ITS Department Setting up Citrix Remote Access Section: ITS Subject: Induction: Citrix Remote Access Total Pages: 10 Effective Date: Revision Number Approval Date 01 Initial release Document ID: Location:

More information

QUICK SET-UP VERIFICATION...3

QUICK SET-UP VERIFICATION...3 TABLE OF CONTENTS 1 QUICK SET-UP VERIFICATION...3 2 INSTALLING CERTIFICATES...3 3 IF YOU USE MS INTERNET EXPLORER...3 3.1 INSTALLING THE CERTIFICATE...3 3.2 SSL3 ACTIVATION:...3 3.3 JAVASCRIPT ACTIVATION...3

More information

How To Remove Internet Explorer 7 And Install 6

How To Remove Internet Explorer 7 And Install 6 How To Remove Internet Explorer 7 And Install 6 Do I have to uninstall Internet Explorer 11 prior to installing 8 or 7? IE9, IE8, IE7 IE 6 and IE5.5 on Windows 8 desktop, Windows 7, Vista and XP, as well.

More information

Workstation Configuration

Workstation Configuration Workstation Configuration September 22, 2015 - Version 9 & 9.1 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

More information

How To Enable Java In Internet Explorer 8 On Windows Xp >>>CLICK HERE<<<

How To Enable Java In Internet Explorer 8 On Windows Xp >>>CLICK HERE<<< How To Enable Java In Internet Explorer 8 On Windows Xp You'll need to enable JavaScript in your browser to experience WebEx services. These steps How to enable JavaScript for different browsers: Windows:

More information

Neehr Perfect Guide: Installing the Citrix Plugin

Neehr Perfect Guide: Installing the Citrix Plugin Neehr Perfect Guide: Installing the Citrix Plugin Overview This guide covers how to install the Citrix plugin. The first time you log in to Neehr Perfect on any computer, you will be prompted to install

More information

Jersey City Free Public Library WIFI Hotspot

Jersey City Free Public Library WIFI Hotspot 1. Windows 2000, XP, 7 and Vista Users: a. Select the wireless icon in the system tray. or or or b. Select the SSID of the library you are currently located: JCPL- c. Launch a web browser (Internet Explorer,

More information

CyberTools for Libraries Catalog Functions , ,

CyberTools for Libraries Catalog Functions , , CyberTools for Libraries Catalog Functions 2017-05-19, 2017-07-06, 2017-12-04 A. Workstation requirements B. How does the new method differ from the old method? C. How it works D. Workstation and browser

More information

PRE-REQUISITES. The following software are the pre-requisites for functioning of SRM.

PRE-REQUISITES. The following software are the pre-requisites for functioning of SRM. PRE-REQUISITES A. SOFTWARE The following software are the pre-requisites for functioning of SRM. Recommended OS: Windows 7 SP1 and above. Note: (Windows XP is not recommended) Recommended Browser: Internet

More information

Instructions For Configuring Your Browser Settings and Online Banking FAQ's

Instructions For Configuring Your Browser Settings and Online Banking FAQ's Instructions For Configuring Your Browser Settings and Online Banking FAQ's Instructions By Browser Type Google Chrome Firefox Internet Explorer 8 Internet Explorer 9 Safari Online Banking FAQ's Google

More information

Workstation Configuration

Workstation Configuration Workstation Configuration December 12, 2017 - Version 9.4 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

More information

Printing Specification Document for Explorer 8 browsers. Version

Printing Specification Document for Explorer 8 browsers. Version Printing Specification Document for Explorer 8 browsers Version 01.00.02 Document Change History Issue/Revision Date Author Description V 01.00.00 2009-04-23 Documentation department Creation V 01.00.01

More information

How To Install Plugin Internet Explorer 11 On >>>CLICK HERE<<<

How To Install Plugin Internet Explorer 11 On >>>CLICK HERE<<< How To Install Plugin Internet Explorer 11 On Windows 7 32 Bit Download and run the Windows 7 Upgrade Advisor to see if your PC is ready for Windows 7. It scans your hardware, devices, and installed programs

More information

If you're having any trouble accessing Cayuse 424 or the Research Suite, you may want to clear your cookies [1].

If you're having any trouble accessing Cayuse 424 or the Research Suite, you may want to clear your cookies [1]. Published on Cayuse Support (http://support.cayuse.com) Home > Browser Support & Configuration Browser Support & Configuration The Research Suite is supported in recent versions of Firefox and Internet

More information

mytsa Knowledge Technical Guide

mytsa Knowledge Technical Guide mytsa Knowledge Technical Guide mytsa Knowledge Target Audience: All Partners using mytsa Knowledge Overview: To facilitate the learning process on mytsa Knowledge, all partners are advised to install

More information

KNOXPLANS for New Users

KNOXPLANS for New Users KNOXPLANS for New Users Welcome to KnoxPlans The City of Knoxville recommends that KnoxPlans (aka ProjectDox ) run on PC operating systems up to and including Windows 7 32-bit (Windows XP, Windows Vista,

More information

Workstation Configuration Guide

Workstation Configuration Guide Workstation Configuration Guide August 13, 2018 Version 9.6.134.78 For the most recent version of this document, visit our documentation website. Table of Contents 1 Workstation configuration 4 1.1 Considerations

More information

Training Bulletin TITLE: CHIP-CARD BROWSER RECOMMENDATIONS AUDIENCE: GENERAL MANAGERS, FRONT DESK STAFF DATE: DECEMBER 12. Intro

Training Bulletin TITLE: CHIP-CARD BROWSER RECOMMENDATIONS AUDIENCE: GENERAL MANAGERS, FRONT DESK STAFF DATE: DECEMBER 12. Intro TITLE: CHIP-CARD BROWSER RECOMMENDATIONS AUDIENCE: GENERAL MANAGERS, FRONT DESK STAFF DATE: DECEMBER 12 Intro As a web-based application, the choiceadvantage Property Management System is impacted by the

More information

Online Geometry Computer Requirements (For students using computers other than the HCPS Dell issued laptops)

Online Geometry Computer Requirements (For students using computers other than the HCPS Dell issued laptops) Online Geometry Computer Requirements (For students using computers other than the HCPS Dell issued laptops) What are the SchoolSpace System Requirements for a PC? Microsoft Windows XP or Microsoft Windows

More information

REMOTE ACCESS VIA CHSLI EXTRANET JOB AID FOR MAC OS X

REMOTE ACCESS VIA CHSLI EXTRANET JOB AID FOR MAC OS X PURPOSE: The purpose of this job aid is to provide general system requirements and guidelines to remotely access the CHSLI Extranet. OVERVIEW: Select Staff personnel will have the ability to access the

More information

Chrome and Firefox Quick Start Guide

Chrome and Firefox Quick Start Guide Chrome and Firefox Quick Start Guide Overview edirectglass is designed to only work with Microsoft Internet Explorer; however, through the use of 3 rd party plug-ins for the Chrome and Firefox browsers

More information

Manual Internet Explorer 10 Xp Software For Windows 8

Manual Internet Explorer 10 Xp Software For Windows 8 Manual Internet Explorer 10 Xp Software For Windows 8 Learn about Windows 10, the latest devices, apps and games or find Download Internet Explorer 11 and make your web experience even better. Some hardware/software

More information

How to Use the DICOM Uploader

How to Use the DICOM Uploader How to Use the DICOM Uploader Please Note: The DICOM Uploader requires Java Runtime Enforcement (JRE) Version 6 Update 10 or higher. To ensure you have the correct version of Java installed on your computer

More information

End User System Requirements. Marsh ClearSight, Marsh ClearSight Apps, Enterprise, Stars Discovery, and Stars Intake Release Version: 17.1.

End User System Requirements. Marsh ClearSight, Marsh ClearSight Apps, Enterprise, Stars Discovery, and Stars Intake Release Version: 17.1. End User System Requirements Marsh ClearSight, Marsh ClearSight Apps, Enterprise, Stars Discovery, and Stars Intake Release Version: 17.1.0 Contents Introduction... 4 End User Workstation Components...

More information

Capable when run in Windows 7 or newer, but not enabled by default. Microsoft IE Desktop versions 9 and 10

Capable when run in Windows 7 or newer, but not enabled by default. Microsoft IE Desktop versions 9 and 10 On Friday February 8, 2019, NorthStar Credit Union's website will no longer support TLS version 1.0 or version 1.1 in order to maintain the highest security standards and promote the safety of member data.

More information

Managing a Website in the EDUPE Environment

Managing a Website in the EDUPE Environment Site Access To access the Edupe environment, you must enter the following URL address: https://devry.edupe.net:8300 You will encounter the following screen: Select Continue to this website (not recommended)

More information

How-to Uninstall DivX Browser Bar, Search Protect by Conduit and Revert Conduit Search

How-to Uninstall DivX Browser Bar, Search Protect by Conduit and Revert Conduit Search How-to Uninstall DivX Browser Bar, Search Protect by Conduit and Revert Conduit Search Contents How-to Uninstall DivX Browser Bar, Search Protect by Conduit and Revert Conduit Search... 1 Chrome... 2 On

More information

Georgia Department of Education

Georgia Department of Education Browser Setting Specifications for Statewide Longitudinal Data System (SLDS) Version 5.0 Table of Contents 1. Introduction 4 1.1 Purpose 4 2. Silverlight 4 2.1 Installing Silverlight 4 2.2 Silverlight

More information

Having issues with Spectrum Health Connect? Please see below for solutions to common issues:

Having issues with Spectrum Health Connect? Please see below for solutions to common issues: Having issues with Spectrum Health Connect? Please see below for solutions to common issues: How to log in to Spectrum Health Connect for the first time How to resolve SSL errors when launching applications

More information

Guide for Windows users with Internet Explorer and Firefox

Guide for Windows users with Internet Explorer and Firefox Velocity@ocbc Guide for Windows users with Internet Explorer and Firefox Version 5.0 171013 1 of 14 Uninstall prior Java versions 1. Log in to an administrator account. Go to Start > Control Panel 2. Click

More information

Guide for Windows users with Internet Explorer and Firefox

Guide for Windows users with Internet Explorer and Firefox Velocity@ocbc Guide for Windows users with Internet Explorer and Firefox Version 2.0 070513 1 of 18 Check the Java version 1. Launch a browser and go to http://www.java.com/en/download/installed.jsp?detect=jre

More information

Browser Settings for MyCompLab and MyLiteratureLab. October 5, 2010

Browser Settings for MyCompLab and MyLiteratureLab. October 5, 2010 Browser Settings for MyCompLab and MyLiteratureLab October 5, 2010 Copyright 2010 by Pearson Education, Inc. All rights reserved. No part of the contents of this book may be reproduced or transmitted in

More information

BROWSER TIPS FOR PEOPLESOFT

BROWSER TIPS FOR PEOPLESOFT BROWSER TIPS FOR PEOPLESOFT TABLE OF CONTENTS Overview... 3 Preferred Browsers for Working in PeopleSoft... 3 Working in Financials and Human Resources Simultaneously... 3 Browser Versions... 3 Clearing

More information

Recommended Browser Settings

Recommended Browser Settings Recommended Browser Settings Internet Explorer Settings (PC) Mozilla Firefox Settings (PC) Mozilla Firefox Settings (Mac) Safari Settings (Mac) Chrome Settings (PC) Infinite Campus recommends modifying

More information

Skytap Remote Access/Connectivity Checker Troubleshooting Guide

Skytap Remote Access/Connectivity Checker Troubleshooting Guide The Skytap Remote Access Client (SRA) supports multiple Operating Systems, Browsers, and Java versions. To ensure the most seamless experience when accessing a Skytap Cloud environment using the SRA, please

More information

Troubleshooting. Participants List Displays Multiple Entries for the Same User

Troubleshooting. Participants List Displays Multiple Entries for the Same User Participants List Displays Multiple Entries for the Same User, page 1 Internet Explorer Browser Not Supported, page 2 404 Page Not Found Error Encountered, page 2 Cannot Start or Join Meeting, page 2 SSO

More information

Current and former students, who are eligible to receive a 1098T form, may view their form online through WebAdvisor. By clicking on Student

Current and former students, who are eligible to receive a 1098T form, may view their form online through WebAdvisor. By clicking on Student Current and former students, who are eligible to receive a 1098T form, may view their form online through WebAdvisor. By clicking on Student Statement & Payment link under the Student Accounts heading,

More information

Get ready for mycourses

Get ready for mycourses Get ready for mycourses For the best experience with mycourses your computer and web browser need to be up to date and configured correctly. Index Use a supported web browser Microsoft Windows Apple OS

More information

Madeley Academy Remote Access http://vpn.madeleyacademy.com Members of Staff and Sixth form students are able to log into the shared and their user areas from home. System requirements Antivirus Trusted

More information

FREQUENTLY ASKED QUESTIONS... 2 DOWNLOADING AND INSTALLING THE APPLICATION Microsoft Windows Apple Mac Proxy Authentication...

FREQUENTLY ASKED QUESTIONS... 2 DOWNLOADING AND INSTALLING THE APPLICATION Microsoft Windows Apple Mac Proxy Authentication... Contents FREQUENTLY ASKED QUESTIONS... 2 DOWNLOADING AND INSTALLING THE APPLICATION... 5 Microsoft Windows... 5 Apple Mac... 10 Proxy Authentication... 12 Error Console... 13 Microsoft Windows... 13 Apple

More information

Ensuring your computer has Java

Ensuring your computer has Java Ensuring your computer has Java TournamentSR and all of its support programs require the Java Standard Runtime Environment (JRE). This is a free program that can be downloaded and installed from the Internet.

More information

How to Troubleshoot Panopto Viewing Issues

How to Troubleshoot Panopto Viewing Issues How to Troubleshoot Panopto Viewing Issues Overview This documentation will go over how to troubleshoot Panopto Viewing Issues. Our current release of Panopto uses a combination of Adobe Flash Player and

More information

BROWSER TIPS FOR PEOPLESOFT USER GUIDE

BROWSER TIPS FOR PEOPLESOFT USER GUIDE BROWSER TIPS FOR PEOPLESOFT USER GUIDE If you have questions about information in this document, or, if after reading it, you cannot find the information you need, please submit a help desk ticket in Footprints.

More information

If you would like to allow others to view your 1098T, you will need to provide them access through the Authorized Users menu.

If you would like to allow others to view your 1098T, you will need to provide them access through the Authorized Users menu. Current and former students, who are eligible to receive a 2016 1098T form, may view their form online through WebAdvisor. By clicking on Student Statement & Payment link under the Student Accounts heading,

More information

Login Troubleshooting

Login Troubleshooting Login Troubleshooting Scenario #1: I cannot log into my account and I am pretty sure I am using the correct credentials. Problem Solving Steps: 1. All MinuteClinic employees will use the username MC followed

More information

Troubleshooting Guide 8-Button Board 16-Button Board

Troubleshooting Guide 8-Button Board 16-Button Board Troubleshooting Guide 8-Button Board 16-Button Board Contents 1. 8-Button Board... 2 1.1 Advance Troubleshooting Part I... 2 1.2 Part I - Additional Step... 3 1.3 Advance Troubleshooting Part II [Requires

More information

Trouble shooting. In case of any further queries / issues, please call our support team on the numbers provided below.

Trouble shooting. In case of any further queries / issues, please call our support team on the numbers provided below. Trouble shooting In case of any further queries / issues, please call our support team on the numbers provided below. 040-66663050, 040-66668030 +91-9177305050, +91-9177205050, +91-9703158080 www.icharts.in

More information

Technology Services Group Procedures. IH Anywhere guide. 0 P a g e

Technology Services Group Procedures. IH Anywhere guide. 0 P a g e VDI Pilot Technology Services Group Procedures IH Anywhere guide 0 P a g e Installation Disable Apple Security Table of Contents IH Anywhere for Apple OSX (MAC)...2 1. Installation...2 Disable Apple Security...8

More information

Accessing Carolinas Healthcare System Resources Remotely

Accessing Carolinas Healthcare System Resources Remotely Accessing Carolinas Healthcare System Resources Remotely Have you logged in remotely before? If not, please proceed to Step 1. If yes, please log in as normal or see FAQ section if you are having trouble

More information

Aspera Connect Windows XP, 2003, Vista, 2008, 7. Document Version: 1

Aspera Connect Windows XP, 2003, Vista, 2008, 7. Document Version: 1 Aspera Connect 2.6.3 Windows XP, 2003, Vista, 2008, 7 Document Version: 1 2 Contents Contents Introduction... 3 Setting Up... 4 Upgrading from a Previous Version...4 Installation... 4 Set Up Network Environment...

More information

Read Naturally SE Update Windows Network Installation Instructions

Read Naturally SE Update Windows Network Installation Instructions Windows Network This document explains how to apply the Read Naturally Software Edition 2.0.3 update to existing installations of SE version 2.0, 2.0.1, or 2.0.2. First update the SE server software, and

More information

Please Check Your Browser Version and Security Settings for New PCI Compliance

Please Check Your Browser Version and Security Settings for New PCI Compliance Please Check Your Browser Version and Security Settings for New PCI Compliance New Online Security Requirements and web encryption to ensure PCI Compliance is being rolled out globally to further protect

More information

Login Troubleshooting

Login Troubleshooting Login Troubleshooting Scenario #1: I cannot log into my account and I am pretty sure I am using the correct credentials. Problem Solving Steps: 1. Check with your scheduler to ensure you are using the

More information

Banner Frequently Asked Questions (FAQs)

Banner Frequently Asked Questions (FAQs) Banner Frequently Asked Questions (FAQs) Contents How do I install Java?... 1 Banner prompts me to download and install Java. Is this okay?... 1 What Java version should I use?... 2 How do I check what

More information

How to Install Dawson Diagnostic Wizard A. Edit Your Mac System Preferences

How to Install Dawson Diagnostic Wizard A. Edit Your Mac System Preferences How to Install Dawson Diagnostic Wizard A. Edit Your Mac System Preferences 1. Open your Mac System Preferences under the apple menu, circled in red below. 2. Select Security & Privacy, circled in red

More information

Kaltura Video Allowing Third-Party Cookies

Kaltura Video Allowing Third-Party Cookies Kaltura Video Allowing Third-Party Cookies - In order for you to access the Kaltura platform/services, you will first need to ensure that your primary web browser (the one you will use to access your D2L

More information

Notebook Registration Guide

Notebook Registration Guide Notebook Registration Guide This document shows you how to register your notebook (Windows) before downloading the software for your course. Please take note of the following before you proceed a. Please

More information

Manual Internet Explorer 10 Xp Full Version For Windows 7

Manual Internet Explorer 10 Xp Full Version For Windows 7 Manual Internet Explorer 10 Xp Full Version For Windows 7 Internet Explorer 10 privacy statement for Windows 7 Whenever you use the Internet, or software with Internet-enabled features, information about

More information

Configure the idrac Remote Access Console

Configure the idrac Remote Access Console Configure the idrac Remote Access Console Published: 2019-02-11 If your ExtraHop system is deployed in a data center or other remote environment, you might need to access the console and power-management

More information

Blackboard Questions? Contact the Center for Online Teaching and Learning Phone: (708)

Blackboard Questions? Contact the Center for Online Teaching and Learning   Phone: (708) Collaborate First Time Users - Mac Login to your Blackboard course and find a Blackboard Collaborate Session to enter. Depending on the instructor s directions, you may either enter a session by clicking

More information

MRU Secure Remote Access Service (SRAS) User Guide

MRU Secure Remote Access Service (SRAS) User Guide MRU Secure Remote Access Service (SRAS) User Guide The MRU Secure Remote Access Service (SRAS) allows MRU employees and students remote access to internal computing resources including data and computer

More information

An Introduction to Google Chrome

An Introduction to Google Chrome An Introduction to Google Chrome Box is an online file sharing and cloud content management service and it provides features such as: Getting Google Chrome 1. To get started with Google Chrome, you have

More information

Recommended Browser Settings

Recommended Browser Settings Recommended Browser Settings August 2015 This document is intended for restricted use only. Infinite Campus asserts that this document contains proprietary information that would give our competitors undue

More information

Manual Internet Explorer 8 For Windows 7 64 Bit Full

Manual Internet Explorer 8 For Windows 7 64 Bit Full Manual Internet Explorer 8 For Windows 7 64 Bit Full I have to install an internet explorer plugin manually by this mentioned protocol: This is on Windows 7 Home Premium (64 bit) answered Dec 3 '14 at

More information

etrac Guide System Requirements Global DMS, 1555 Bustard Road, Suite 300, Lansdale, PA , All Rights Reserved.

etrac Guide System Requirements Global DMS, 1555 Bustard Road, Suite 300, Lansdale, PA , All Rights Reserved. etrac Guide to System Requirements Version: 2.5 Published: 05/18/2015 Global DMS, 1555 Bustard Road, Suite 300, Lansdale, PA 19446 2015, All Rights Reserved. Table of Contents Minimum System Requirements...

More information

Using the Secure MyApps Environment

Using the Secure MyApps Environment Be the Difference. Using the Secure MyApps Environment Accessing UH Applications from Non-UH Devices This Job Aid is intended for UH employees who would like to remotely connect to UH applications, especially

More information