Mobile Wireless Technologies to Improve Transit Operation. Abraham Kololli Deputy Chief - Information Systems Manager

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1 Mobile Wireless Technologies to Improve Transit Operation Abraham Kololli Deputy Chief - Information Systems Manager Kyle Brimley Manager of Technology Deployment Technology Office Utah Transit Authority

2 Utah Transit Authority A Brief Background Founded in ,400 square miles service area, serving 80% of Utah population Modes of Operation & Fleet Size. Light Rail Commuter Rail Paratransit Fixed Bus BRT Van Pool (Rideshare) (69 cars) (42 coaches,11 locomotives) (102 Vehicles) (550 Buses) (10 Buses) (422 Leased Vans) Transit 2015 Program 70 miles in 7 years 4 additional Light Rail lines (27 miles, 77 additional new cars) 1 additional Commuter Rail line (44 miles, New 28 coaches,10 locos)

3 Wireless Usage in UTA Electronic Fare Collection Mobile Data Computer Automatic Passenger Counters Vehicle Telemetry Automated Vehicle Location Patron WiFi Safety and Security

4 Mobile Data Computer (MDC)

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7 Electronic Fare Collection Communication Opportunity Data Data Data Cash-only fare collection tells you NOTHING What are the popular end-to-end routes? Trips? Where does service need to be increased? Where can it be decreased? Electronic Fare Collection generates a LOT of useful data NOT just financials! Can it compliment other passenger counting systems such as APC? Worth a debate! Invest in a reliable Communication methodology

8 Electronic Fare Collection Cont d Electronic Fare Collection (Making it Work) Try before you Buy (Pilot if you can) Work with selected vendor to test the idea Learn as much as possible from the Pilot Develop relationships around the industry Collaborative Approach with Vendors New technologies and business approaches Needs flexibility and adaptability from all parties UTA manages business relationships rather than contract

Technology) on buses that support WiFi in four depots and 3G continuous mobile throughout service area Fiber

9 Electronic Fare Collection System Launch January 1, 2009 Infrastructure Deployment Readers at all doors of 550 fixed route buses 170 validators installed on 35 TRAX and FrontRunner platforms Communications Wireless gateways (In Motion Technology) on buses that support WiFi in four depots and 3G continuous mobile throughout service area Fiber communication to all platforms Link to hosted back office operated by ERG in Concord California via internet Privacy and PCI Considerations 9

10 Open Systems Communications Open interfaces Card-to-reader Front to back office Communications interoperability

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12 Bus Architecture Front Door Tri Combo Antenna Cellular Broadband Rear Door WIFI GPS Card Validator Card Validator Mobile Gateway Ethernet Switch Mobile Computer Device APC Prototype

13 Future Bus Architecture Front Door WIFI GPS Tri Combo Antenna Cellular Broadband Card Validator Rear Door Card Validator Mobile Gateway Ethernet Switch Mobile Computer Device APC Signage Video

14 TransDat V Architecture

15 TransDat V System Backend Tait 900 MHz Trunked Radio UTA Designed I/O Box GPS, PA,ETC Ethernet Switch Data911 Computer and power supply InMotion Mobile Gateway Yard WiFi Patron WiFi GPS Broadband

16 TransDat V Power Management Power Management Timer UPS Battery System Fuse Block

17 TransDat V User Interface Data911 User Display UTA Designed Handset Speak Easy PA system

18 TransDat V EFC Card Validators EFC interface with Display Data911 EFC Card Computer and Validators power supply

19 Heavy Rail Cab Car Architecture A end B end

20 Heavy Rail Coach Car Architecture B end A end

21 Light Rail Car Architecture A end Tri Combo Antenna Tri Combo Antenna B end GPS GPS Radio 800 MHz Radio 800 MHz Mobile Comm Device Mobile Comm Device

800 MHz Ethernet Switch WIFI GPS Radio 800 MHz Future Car

22 Future Light Rail Car IP Architecture A end Tri Combo Antenna Tri Combo Antenna B end Future Car Connection WIFI GPS Radio 800 MHz Ethernet Switch WIFI GPS Radio 800 MHz Future Car Connection Mobile Comm Device APC Signage Video Mobile Comm Device

23 Passenger Experience and Transit Operations Passenger Experience Patron WiFi Card Reader, Ease of Boarding ADA Announcements Transit Operations Schedule Adherence Operator Feedback Detour Information Real-Time Manifest (Paratransit) Infomatics

24 Take Away & Lessons Learned Set up a solid infrastructure and processes for customer support Communications systems interdependencies Function vs. design Tell vendors what you want, not how to give it to you Better clarity and unambiguity with 20 pages of requirements rather than several hundred pages of specifications Place great emphasis on selection criteria what is in the best interest and provides the best value to the agency Modularize and use open interfaces Reliable Communication, Needs to work ALL the time, test, test, and more test Your assets are your people and skill set, not the equipment you buy.

25 Thank You!

DART ITS. Abed Abukar, P.E. Director of ITS technology Dallas Area Rapid Transit October 2012

DART ITS. Abed Abukar, P.E. Director of ITS technology Dallas Area Rapid Transit October 2012 DART ITS Abed Abukar, P.E. Director of ITS technology Dallas Area Rapid Transit October 2012 A Few DART Statistics 15 Board Members 13 participating cities 2.3 million population 6.5M in SMA 700 square