Step by Step process to activate guest access in Microsoft Teams.

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1 Step by Step process to activate guest access in Microsoft Teams. External access with Microsoft Teams Microsoft Teams has started allowing guest access in organization to collaborate or communicate with people outside your organization boundaries by granting guest access to teams and channels. A guest is someone who isn't an employee, student, or member of your organization. E.g. guests may include partners, vendors, suppliers, or consultants.

2 Step by Step process to activate guest access in Microsoft Teams. INDEX No Topics Page no. 1 Introduction 2 2 How to activate guest access in Microsoft Teams? 2 3 How to add guest access to Microsoft Teams? 6 4 How to Manage permission for guest member? 9 5 How to invite Guest users? 11 6 How to find if Team has Guest account in it? 11 7 How to view the guest accounts in Office 365? 12 8 How to Manage Guest in Team? 13 9 Lesson learned 18 Author: Balu Ilag Microsoft MVP (Office Servers and Services) , Balu Ilag, UC Engineer, Microsoft MVP Office Servers and Services. Version 1.0 Contact me at: Blog: This document covers step by step process to activate guest access with Microsoft teams. Target audience for this admin guide are Office 365 administrator, Microsoft Teams Admins and Skype for Business / Lync Administrator. 1 P a g e

3 Introduction: Recently Microsoft allows Guest access to Teams, which was popular demand from user community. Microsoft Teams has started allowing guest access in organization to collaborate or communicate with people outside your organization boundaries by granting guest access to teams and channels. A guest is someone who isn't an employee, student, or member of your organization. E.g. guests may include partners, vendors, suppliers, or consultants. How to activate guest access in Microsoft Teams? Microsoft Teams guest access is a tenant-level setting and it is turned OFF by default. Office 365 Administrator can control guest access using Office 365 admin center. Guest access is included with all Office 365 Business Premium, Office 365 Enterprise, and Office 365 Education subscriptions. No additional Office 365 license is necessary. Follow the below step to enable Microsoft Teams Guest access on your Tenant: 1. Login to (You must have Global Admin role permission in order to activate guest access). 2. Once Admin portal open, click on Settings > then select Services & add-ins. refer below Image. 2 P a g e

4 3. Once Services and Add-ins page opens, Select Microsoft Teams. Refer below Image. 3 P a g e

5 4. In Select the user/license type you want to configure, dropdown select Guest. Refer below image. 5. Click or tap the toggle next to Turn Microsoft Teams ON or OFF for all users of this type to On to turn on Teams and guest access for your organization. 4 P a g e

6 6. Now Settings by user/license type will show Guest access as activated. As showed in above image. 7. Finally Click on Save to enable Guest access. 8. Click on close to complete Guest access activation. 5 P a g e

7 How to add guest access to Microsoft Teams? Microsoft Teams can provide guest (external access) to teams, documents in channels, resources, chats, and applications to their partners, while maintaining complete control over their own corporate data. Only people who are outside of your organization, such as partners or consultants, can be added as guests. People from within your organization can join as regular team members. Team owners will be able to invite new guests and add existing directory guest users to their respective teams. As a reminder, Microsoft Teams always honor Azure Active Directory external settings to allow or prevent guest user addition to the tenant. Microsoft Teams guest access makes use of Azure Active Directory business-tobusiness (B2B) collaboration capabilities as the underlying infrastructure to store security principles information such as identity properties, memberships, and multi-factor authentication settings. Follow the below steps to add user for Guest Access: 1. Logon to Microsoft Teams and select Teams and then click on respective Teams. 2. click on More options and then click on Add Members and Refer Below Image. 6 P a g e

8 You can add the external member address (Office 365 tenant address). Note: Only Office 365 work or school account can be added as guest access. 7 P a g e

9 Type the address of person which you want to add and then Select name, as showed in the above image. Select all required address to add as guest to your teams. Refer above Image. To view the list of guest user added to your team; In Team, click on More options and then select ad View team to see added member including guest member. Refer below image. 8 P a g e

10 How to manage permission for guest member? 1. Logon on to Microsoft Teams then click on to Teams then click on More options and then View team. 2. Then click on settings to see Guest permissions to see available options. There are two options: Allow creating and updating channels Allow guests to delete channels Refer the below Image. 9 P a g e

11 In addition to using the Office 365 admin center and the Azure Active Directory portal, you can use Windows PowerShell to control guest access. Using PowerShell, you do below: Allow or block guest access to all teams and Office 365 groups Allow guests to be added to all teams and Office 365 groups Allow or block guest users from a specific team or Office 365 group 10 P a g e

12 How to invite Guest users? You must be a Team owner or an Office 365 admin, to invite a guest to a team on an individual basis. Refer below image. How to find if Team has Guest account in it? This is very simple, view team to see if Team has guest or not. Once you open Team below team name you can see message This team has guest. Refer the image for better clarity. Also, you can tell if someone is a guest by looking anywhere their name appears the word Guest appears after it. You can also see everyone s roles in the Members tab of a team. 11 P a g e

13 How to view the guest accounts in Office 365? All guest accounts will store under Guest Users tab on Office 365 Admin Center, you will have ability to see the list of the all guest users. Follow the below steps to view guest users: 1. Logon on to Office 365 portal with global admin account. URL: 2. Once Office 365 Admin Center opens, expand the Users and the click on Guest users. Refer the below image: 12 P a g e

14 Manage Guest in Team: There are many things you manage for Guest, 1. Account switch: As a Guest, you can actually switch between a guest account and other Teams accounts, click your profile picture, click Switch accounts, and then pick the account you want. 2. When you add a guest, only their name gets added to their contact card. To add or change other info (such as phone number or title), contact your IT admin. 3. So far, you can't edit guest information from the Office 365 admin center or the Exchange admin center. To edit guest accounts (such as display name or profile photo), go to your Azure Active Directory portal. 4. Guests can leave the team at any time using Microsoft Teams web and desktop clients. Refer the below image for leave the team using client. 13 P a g e

15 5. There are many things as guest you can do; below is the list of things you can do as guest: Guests can participate in channels, conversations, chats, and meetings; they can share files in channels, add new channels, and use Wiki. Capability Team member can do Guest can do Participate in a private chat Yes Yes Create a channel Yes Yes Participate in a channel conversation Share a channel file Yes Yes Yes Yes 14 P a g e

16 Share a chat file Yes No Add apps (such as tabs, bots, or Yes No connectors) Can be invited via any work or school No Yes account for Office 365 Create a team Yes No Delete or edit posted messages Yes Yes Discover and join public teams Yes No Post in the General channel Yes Yes View org chart Yes No There is access dependency on different Office 365 Services: You can turn ON or OFF the sharing capability for Office 365. Also, the Sharing option allows guests to be added to your organization. By default, the Sharing option is enabled. Control the allowing guest access to Office 365 groups: You can actually control the allowing guest users to Microsoft Teams and Office 365 groups. Logon to Office 365 with global admin account permission. Using URL: Click on to Settings and then select Services & add-ins. Select Office 365 Groups. Refer the below Image. 15 P a g e

17 On the Office 365 Groups page, set the toggle to ON or OFF, depending if you want to let team and group owners outside your organization access Office 365 groups. Once you click or tap the toggle to ON next to Let group members outside the organization access group content. o Then you will see another option opens, Let group owners add people outside the organization to groups you can set the toggle ON or OFF depending on your requirement. Refer the below image. 16 P a g e

18 17 P a g e

19 Lesson learned: If you don t allow Guest access on tenant level then you cannot add Guest account to your Team. See the below error. You cannot add other than Office 365 Account. I have tried to add my Gmail and Hotmail account but not allowing to add. See the error message. 18 P a g e

20 Thank you. 19 P a g e

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