Welcome to the IBEROSTAR Hotels & Resorts affiliate programme. Seize the chance of earning commissions for helping us boost our sales.

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Arron Stafford
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1 1. IBEROSTAR affiliate programme Welcome to the IBEROSTAR Hotels & Resorts affiliate programme. Seize the chance of earning commissions for helping us boost our sales. Rely on the excellent quality and service provided by our hotels and the prestige of our brand using your website or advertising platform to advertise IBEROSTAR Hotels & Resorts. Just choose from the deals and promotions offered on our platform and make huge profits. 2. Advantages Leading brand With a wide array of dreamlike hotels in the best beach resorts worldwide, we are experts in holidays. Absolutely free Be our affiliate at no cost. Big commissions We share our profits with you. For bookings in our Mediterranean and Cuba hotels, you get a 7.7% commission on the total amount. Incentive scheme We offer commissions of up to 9% and exclusive promotional materials to our best affiliates and to affiliates who help us advertise our brand during certain promotional periods. Great variety of promotional materials We make available the resources you might need to promote our brand: banners, promotional codes, links, product catalogues, etc. Always up to date We update materials all the time, so that you can view the latest offers and promotions. Custom statistics Get access to performance statistics and transactions through your own control panel. Informed at all times We will send you a monthly newsletter to keep you informed of all programme-related news. 3. Terms and Conditions Standard commission: 7.7% of the total amount of bookings for our IBEROSTAR Hotels in the Mediterranean and Cuba. Payment: Within 45 days of booking approval. Following customer s check-out. Cookies active for 30 days post-click and 7 days post-view. Restrictions: - Use of brand in SEM campaigns in any form, including variations and typos. - Publications on websites whose contents might be offensive, erotic, radical or not suitable for children. - Intrusive formats like pop-under, site-under, interstitial, click-to-skip, etc. 1

2 4. FAQ Quién puede registrarse como afiliado? Cualquier persona o empresa que tenga una página web o soporte publicitario. Who can register with our affiliate programme? Any person or business owning a website or advertising platform. How much does registration cost? It is absolutely free. What is the first step I should take? First of all, you need to be registered to access the platform. Once you have accessed it, you must request your admission to the IBEROSTAR programme in your language/s of choice. We will visit your website to check whether it meets our criteria. If it does, you will get a confirmation . How can I include the advertising materials on my website? After being added to our affiliate programme, you will be able to view all the advertising materials. To show an item, copy the HTML code and paste it in your website code. Can I change the codes to adapt them to my website? Adapting codes is not recommended. Modifying codes can affect the sales tracking system and the bookings may not be assigned as a result. How are bookings recorded? Every time a user follows our link on your site, a cookie is downloaded. If the user clicks your promotional item, the cookie is active for 30 days. However, if the user only views the promotion, the cookie is active for 7 days. If during this period a booking is made, you will be assigned this booking and will get your commission. How do I learn that the bookings made through the links on my website have been recorded? The codes include your affiliate ID, which we use to track all the clicks and impressions as well as the bookings made through the links on your website. When is a booking confirmed? Bookings are approved after customer s check-out. If the customer cancels their booking, the affiliate does not get any commissions. When do I get payments? Payments are made via bank transfer within 45 days of booking approval. Can I launch SEM campaigns? We only authorise the use of general words and ads that refer to your affiliate site and from there to IBEROSTAR. However, we do not authorise the use of the brand, including variations or typos. When managing a SEM campaign, you must add the word IBEROSTAR as a negative keyword. Failure to comply with this policy can lead to the cancellation of the sales generated as well as to your being expelled from the programme. Can I view my statistics? You can view your statistics by way of the platform and a control panel that shows the number of clicks, impressions, bookings and other relevant facts that will help you optimise your actions. 2

5. Registering on the platform Go to http://www.iberostar.com/en/affiliates and click JOIN NOW.

You will get an email soon afterwards (check your spam folder).

3 5. Registering on the platform Go to and click JOIN NOW. Fill in the form that will appear next and click Create account. You will get an soon afterwards (check your spam folder). Open the and click the link included in it to activate your account. After activating your account, enter your user ID and password to access the platform at 3

4 6. Accessing the platform When you access the platform, you need to verify your website. Go to the IBEROSTAR tab, select your website, click Search and then Not verified. A form will be shown. Fill all the fields and then click Save. Your website is now verified. 4

7. Applying for the programme Go back to the IBEROSTAR tab, select your website, click Search and then Apply. A new screen will appear. Select your website in the drop-down menu.

5 7. Applying for the programme Go back to the IBEROSTAR tab, select your website, click Search and then Apply. A new screen will appear. Select your website in the drop-down menu. After reading the programme s terms and conditions, click the button to agree. Then click Apply for this program. You will then get an telling you that your application is being considered. Another will be sent to you to inform you that your application has been accepted/rejected. If your application is accepted, you will be given access to all our promotional materials. 8. Applying for other programmes The IBEROSTAR affiliate platform has nine different programmes, for affiliates in Spain, UK, Germany, France, Italy, Portugal, Russia, Scandinavia and Rest of the World. Each programme contains materials in the corresponding language. If your website has several language versions, you should apply for more than one IBEROSTAR programme. Write an to affiliation@iberostar.com and tell us which other programmes you are interested in. We will give you access to them. When you get access to the other programmes, you will have to create a new web page for each programme. Go to the Sites tab, click Add site, fill in the form with the information about your new web page and click Save. 5

A list will appear of the programmes you have access to for your web pages (only if you have access to more than one programme).

6 We have created a new web page. To apply for a new IBEROSTAR programme for it, repeat steps 6 and 7 in this manual. 9. Finding creative materials Go to Ad Management and click My ads. A list will appear of the programmes you have access to for your web pages (only if you have access to more than one programme). Select or click one of the programmes in the dropdown menu. Next you will see a list of the creative materials, grouped into categories, formats and sizes. Click any of the elements to access the list of creative materials. All the creative materials in the category, format or size selected will appear on the screen. 6

10. Downloading creative material codes To download the code of a creative element, click Show code. A window will open showing four steps. Step 1: Select your website.

7 10. Downloading creative material codes To download the code of a creative element, click Show code. A window will open showing four steps. Step 1: Select your website. Step 2: Select code format (IFrame or JavaScript). Step 3: Make sure the Use cache prevention box is checked. Step 4: Copy the code of the creative element and add it to your website. 7

11. Using promotional codes To access our promotional codes, go to Tools" and click Find Vouchers. A new screen will appear. Select your website and click one of the coupons.

8 11. Using promotional codes To access our promotional codes, go to Tools" and click Find Vouchers. A new screen will appear. Select your website and click one of the coupons. You will see the associated code, terms and conditions, and valid dates. To add the code to your web page, use the link below the code description. For more advanced operations, you fill find an URL with a promotional code feed at the top. 8

Select the download format and finally click Customize download. On the following screen, click Next.

9 12. Downloading the product feed Go to Tools and click Product Feed. You will be directed to a new screen. Select your website. Then select feed language, click Accepted as Website status. Select the download format and finally click Customize download. On the following screen, click Next. On the following screen, you can customise feed fields. Make all the changes you want and then click Next. Enter a name and format for your product feed. Click Save. 9

An URL will appear containg your tracked product feed. 13.

A list will appear of the programmes you have access to for your web pages

Select or click one of the programmes in the dropdown menu.

10 An URL will appear containg your tracked product feed. 13. Integrating text links Go to Ad Management and click My Ads. A list will appear of the programmes you have access to for your web pages (only if you have access to more than one programme). Select or click one of the programmes in the dropdown menu. Next you will see a list of the creative materials, grouped into categories, formats and sizes. Click Textlinks. Then click Show code for any text link you choose. 10

Select your website and make sure you select Custom and check the Use cache prevention box. Copy the fragment of text corresponding to the click.

11 Select your website and make sure you select Custom and check the Use cache prevention box. Copy the fragment of text corresponding to the click. You can add this link to your contents to redirect users to the IBEROSTAR home page. To add links to other IBEROSTAR web pages, use the links found in the product feed (see Step 12). To add links to pages not available in the product feed, please contact us by to We will show you how to create a properly tracked link (please do not change the codes before contacting us; inadequate changes may lead to your sales going unregistered). Thank you very much. If you have questions, please write to us at affiliation@iberostar.com. IBEROSTAR Hotels & Resorts 11

If you have any queries or feedback, please contact

If you have any queries or feedback, please contact If you re keen to start making money from your website or want to increase your income, you might be interested in getting started with affiliate marketing. A content- based site will often recommend products