Registering and/or Setting Up Your Personally-Owned Device

Transcription

1 Registering and/or Setting Up Your Personally-Owned Device iphone / ipod touch / ipad Revised Date: Apr, 2017 Organization for Information Management and Communication

2 Table of Contents STEP.1:SYSTEM REQUIREMENTS FOR USE WITH KWANSEI GAKUIN NETWORK SYSTEM REQUIREMENTS APPLICATION PROCEDURES BEFORE CONFIGURING YOUR DEVICE DEVICE SECURITY AND VIRUS PREVENTION...2 STEP.2: HOW TO APPLY TO THE ORGANIZATION FOR INFORMATION MANAGEMENT AND COMMUNICATION CONNECTION TO THE APLICATION SYSTEM FOR CAMPUS NETWORKCONNECTION (SSID = KG-JOIN) REGISTERING APPLICATION TO THE APPLICATION SYSTEM REMOVE A REGISTERED DEVICE FROM THE APPLICATION SYSTEM CANCELL THE REGISTRATION ON THE APPLICATION SYSTEM STEP.3 CREATING A NETWORK PROFILE Creating a Network Profile on ipad PROXY SETTINGS...14 Troubleshooting... 15

3 STEP.1:SYSTEM REQUIREMENTS FOR USE WITH KWANSEI GAKUIN NETWORK 1.1 SYSTEM REQUIREMENTS Operating System Requirements: Windows 7 (service pack 1 and later) Mac OS X (10.7 and later) ios (iphone, ipod touch, ipad, ipad mini) Network Connection Requirements: Wireless LAN adaptor system that is compliant with one of IEEE b/g/n and supports 802.1x authentication and WPA2-AES encryption scheme. Note: If your device is not built in wireless connectivity, then you will need a wireless adaptor separately. A password and User ID provided by the University Organization for Information Management and Communication. 1.2 APPLICATION PROCEDURES Register your device via our application system for the university network on-campus. Necessary Procedures: 1. Connect the device which you want to register to the network on-campus, then register your device via the application system. 2. A confirmation will be sent to your Kwansei account. 3. Once an approval is sent to your Kwansei account, the registration will be done. Conditions of Approval: You will be able to apply only from the device which you wish to register. An applicant himself/herself only can apply. You will be able to access the application system only in range of a Wi-Fi base. Note: As for the wireless LAN locations, refer to Organization for Information Management and Communication s Web site > in English > User's Guide > Network > 学内ネットワークの利用について. You can access to the application system only using a wireless device. When you register wired LAN interface only, download an Excel based application form from the site below, fill it out, and send it to ipaddress@kwansei.ac.jp as attached file, using your Kwansei account. 1

4 Supported Browsers for Each Operating System on Which the Application System Can Run: Windows 7 Internet Explorer 11, Chrome 48, Firefox 44 Windows 8.1 Internet Explorer 11 Windows 10 Edge Mac OS X (El Capitan) Safari 9 ios 10 Safari BEFORE CONFIGURING YOUR DEVICE When you configure your device for use on the university network, it may change your previous configuration. If it does, you may have trouble when you return to your previous network. Please, therefore, take accurate notes of your non-school system settings BEFORE changing the settings so that you can re-create your network without any problems. We assume no responsibility whatever for any troubles resulting from the use of this manual, such as having problems connecting to your previous network. 1.4 DEVICE SECURITY AND VIRUS PREVENTION Please be sure to take at least the following steps in doing your part to maintain University Network security. Install appropriate anti-virus software on your device. Download the latest virus definition files and keep anti-virus software up to date. Update the software on a regular basis. Regular Windows Updates are also essential. Note: Check for expiration dates on your antivirus to insure that your virus prevention software is actually functioning. If University Network security detects that your device has a virus, your connection with the university system will be automatically severed. 2

5 STEP.2: HOW TO APPLY TO THE ORGANIZATION FOR INFORMATION MANAGEMENT AND COMMUNICATION Make network settings to connect to the campus network connection application system. 2.1 CONNECTION TO THE APLICATION SYSTEM FOR CAMPUS NETWORK CONNECTION (SSID = KG-JOIN) From the home screen, tap Settings. Then, tap Wi-Fi. From the Choose a Network... section, Tap Other... Make sure Wi-Fi is enabled or green as below. If Wi-Fi is OFF, turn it on by tapping the ON/OFF slider. On the Wi-Fi Networks page, once you have verified that Wi-Fi is enabled, tap Other... under Choose a Network... On the Other Network page, in the Name box, type KG-JOIN. (KG-JOIN is case sensitive and must be typed in the capital letters.) Tap the Security box. 3

6 On the Security page, tap WPA2 Enterprise. Tap the Other Network arrow in the upper left corner. On the Other Network page, enter your User ID and Password and tap return or Join. Note: Use the same User ID and password that you use to log in to the Information System Web service. A window appears with the heading Certificate. Tap the Accept button. 4

7 2.2 REGISTERING APPLICATION TO THE APPLICATION SYSTEM Use a browser, remaining connected to "KG-JOIN" to register the application. We recommend using the standard browser of the operation system. Open the browser(safari). Screen of the application system for campus connection will appear automatically. If the screen doesn t appear, type in " in the address bar and press Enter. Note: When the webpage which you are setting as homepage is unencrypted such as the browser will be automatically transferred to the application system. But if the webpage is encrypted such as then you will get certificates error or timeout error, and the login screen will not appear automatically. In the case you can't access the page, try the following methods. (1) Double check if the URL in the address bar is correct. (2) The network settings may be wrong. Tap Settings from home screen. Tap Wi-Fi then select KG-JOIN. Make sure if your IP address is set to DHCP, and each item of IP address, Subnet Mask, Router, DNS, Search Domain and Client ID is configured like the image on the left. Note: IP address varies depending on each device. Subnet Mask varies depending on each campus. 5

8 Application system for campus connection will appear. In the box labeled ID, type in kwansei [include here your KWANSEI User ID]. In the box labeled Password, enter your KWANSEI password. Click the Login button. Note: Our system supports Japanese and English. Click English when you want to change to the language. Click the New Application button on the upper left. The application screen will appear. Note: On failure to retrieve your MAC address, inadequacy may exist in 2.1 CONNECTION TO THE APLICATION SYSTEM FOR CAMPUS NETWORK CONNECTION (SSID = KG-JOIN). Check your settings again. 6

9 [Explanation of each display item] Applicant ID Your KWANSEI User ID will be automatically displayed. Double check if the displayed ID is yours. MAC Address The MAC address of your device will be automatically displayed. Name Your name will be automatically displayed. Double check if it is yours. 7

10 [Explanation of each input item] Device maker s name:required item (Within 256 characters) Select the maker s name of your device. If there is no corresponding maker s name in the list, select Others and type maker s name. 2 Device model name :Required item (Within 256 characters) (Ex.) HP -- Elite, Pavilion etc. TOSHIBA -- dynabook etc. NEC -- LAVIE etc. Lenovo -- Xseries, Vseriers etc. Apple -- MacBook Air, MacBook Pro etc. Apple(iOS) -- ipad Pro, ipad Air2 etc. Note: If you don t know the name, type unknown 3 OS name and its version:required item (Within 256 characters) Select Operation system name and its version of your device. If there is no corresponding Operation system in the list, select Others and type your Operation system name and its version. (Ex.) Android Wired interface s MAC address :Optional(Within 256 characters) Note: If you use only wireless LAN, you do not need to fill in. When you use a wired connection on the same device, you need to type its MAC address. Enter the Mac address with 12 characters without '-' (hyphen), ':' (colon), or any space. Note: If you don t know the MAC address, refer to How to find the MAC address of your computer ( _MACaddress_[EN] pdf ) 8

11 Once you enter all required fields, click the Apply button at the bottom of the page. A browser confirmation dialog will appear. Click the OK button. Once a series of application process is completed, it will bring back to the top page. The message "Operation succeeded, <MAC address of your device> was applied" will appear. The device you applied for will be displayed in the list at the center of the screen and the status will be "Unapproved". We will review it by the next working day and notify you through the Kwansei Gakuin . The faculty and the staff can register up to 6 devices and the others up to 3. When you register both Wireless LAN and Wired, that counts as two devices. If you are one of the faculty or the staff, and add or change devices, reduce the number of devices that appears in the list to 4 or less, and the others to 1. When you replace the device due to device failure and so on, delete the old device and apply for a new one. When you apply for a device and get the message "The same MAC address already exists", the device is already registered. Confirm the application content. If you want to edit it, delete the application first and re-apply. Refer to "2.3 REMOVE A REGISTERED DEVICE FROM THE APPLICATION SYSTEM " about the way of deleting a device from the list. 9

12 2.3 REMOVE A REGISTERED DEVICE FROM THE APPLICATION SYSTEM Note: Refer to 2.2 REGISTERING APPLICATION TO THE APPLICATION SYSTEM " to see how to log in to the application system. Note: You cannot edit the content of the approved device, but delete. Note: When you apply for wired LAN interface as well as wireless at the same time, two MAC addresses are entered with the same maker, model, and OS. When both are not necessary, delete them. Note: If you don t know which MAC address you should delete, see "How to find the MAC address of your computer". MACaddress_[EN] pdf To delete a registered device from the list, click Edit in the top page. The content of your registered device will appear. Make sure that the information is one of the device which you are to delete, then click Delete. The confirmation dialog will appear. Click the OK button When the message "Delete processing of a terminal account was carried out" appears in the top page and the device information is deleted from the list, the process is now completed. Note: When you delete your registered information, no confirmation will be sent. 10

13 2.4 CANCELL THE REGISTRATION ON THE APPLICATION SYSTEM Note: Refer to 2.2 REGISTERING APPLICATION TO THE APPLICATION SYSTEM " to see how to log in to the application system. To cancel your application prior to the approval, click Edit in the top page. Click the Cancel button at the bottom of the page and click the OK button on the browser confirmation dialog. Note: Even if you want to apply for your device again, do not click the Register button here. In that case, register a new application again after you cancel the previous one. The message "Canceled your application" will appear, then the device under application will be deleted from the list. Also, a cancellation confirmation will be sent. Register a new application again as needed. 11

14 STEP.3 CREATING A NETWORK PROFILE 3.1 Creating a Network Profile on ipad. NOTE: Configure the following settings AFTER you receive a confirmation . (You won t be able to set up when the status is Unapproved".) From the home screen, tap Settings. Then, tap Wi-Fi. From the Choose a Network... section, tap Other... Make sure Wi-Fi is enabled or green as below. If Wi-Fi is OFF, turn it on by tapping the ON/OFF slider. On the Wi-Fi Networks page, once you have verified that Wi-Fi is enabled, tap Other... under Choose a Network... On the Other Network page, in the Name box, type KGU-WLAN. (KGU-WLAN is case sensitive and must be typed in the capital letters.) Tap the Security box. 12

15 On the Security page, tap WPA2 Enterprise. Tap the Other Network arrow in the upper left corner. On the Other Network page, enter your User ID and Password and tap return or Join. Note: Use the same User ID and password that you use to log in to the Information System Web service. A window appears with the heading Certificate. Tap the Accept button. 13

16 3.2 PROXY SETTINGS On the Wi-Fi page, make sure the KGU-WLAN is checked and tap KGU-WLAN. On the KGU-WLAN page, scroll down the HTTP PROXY. Tap Manual and type proxy server address in the Server box. Enter 8080 in the Port box. -- To connect at Uegahara, Umeda, and Seiwa campuses, Type proxy.kwansei.ac.jp in the Server box. To connect at Sanda campus, Type proxy.ksc.kwansei.ac.jp in the Server box. In any campus above, the Port number is Tap the Wi-Fi arrow in the upper left corner. Go back to the home screen by pushing the Home Button. Verify the Internet connection on the your Apple mobile device by opening Safari and loading a world wide website, such as Yahoo or Google. 14

17 Troubleshooting Is the wireless switch turned on? If Wi-Fi under Settings is OFF, turn it on by tapping the ON/OFF slider. Are you in range of Access Point? If, on the Wi-Fi page, the Wi-Fi logo appears as shown in the right side, you are in the range. Is the combination of user ID and Password correct? If your user ID and Password are asked again after you enter them, there is a possibility that you may enter incorrect information and authentication fails. Please enter your information again. Have you changed proxy settings in your browser? When you cannot access external websites such as Yahoo or Google, while you can access to the internal KWANSEI network, please check your proxy settings. See [3.2 SETTING UP PROXIES] Note: The proxy setting may vary according to your browser. If you still have a problem, tap Settings > Wi-Fi > KGU-WLAN then tap Forget this Network and delete the settings. Connect to the KWANSEI network again. Still need help? Feel free to contact us at the following locations: Campus Nishinomiya Uegahara Campus 西宮上ケ原キャンパス Tech Support Center Lecture Hall 4 PC Support Center 第 4 別館 PC サポート室 (ex: ) Media and Research Facilities Building PC Support Center 2 メディア 研究棟第 2PC サポート室 (ex: ) Graduate Students Services Building 1 PC Support Center 3 大学院 1 号館第 3PC サポート室 (ex: ) Kobe Sanda Campus 神戸三田キャンパス Nishinomiya Seiwa Campus 西宮聖和キャンパス Osaka Umeda Campus 大阪梅田キャンパス Building Ⅵ (third floor) The PC consultation counter Ⅵ 号館 PC 利用相談カウンター (ex: ) Building 6 Information media Office, Nishinomiya-Seiwa Branch (IT Support Desk) 6 号館情報メディア室 (PC サポート室 )(ex: ) Campus Office (14th floor) The Reception counter 14 階事務室受付カウンター (ex:63-25) 15