Gensler Workspace How to access virtual Apps and Desktop remotely CONNECTING TO WORKSPACE USING WORKSPACE

Transcription

1 Gensler Workspace How to access virtual Apps and Desktop remotely Introducing Workspace a new and effective way of working remotely. Work virtually from any Internet connected location, using either personal or work devices. These applications run directly from the Cloud allowing you to view and control them from your computer or mobile device. CONNECTING TO WORKSPACE PC MAC IPAD IPHONE PingID USING WORKSPACE VIRTUAL DESKTOP VIRTUAL APPLICATIONS

2 CONNECTING VIA PC (WINDOWS 10) 1. Open any web browser 2. Type in the address: 3. If this is the first time you re accessing Gensler Workspace from this computer, it will ask you to install the Citrix Receiver. 4. When the Install prompt appears, check the box I agree with the Citrix license agreement and click the INSTALL button: 5. If you are prompted at the bottom of your browser to Run or Save the CitrixReceiver.exe file, Choose to Run as shown below. 6. Follow the screenshots on the next page to finish the installation.

3 7. Click Finish 8. Click Continue in your web browser after the installation completes.

4 CONNECTING VIA MAC (OSX) Note: If it s a Gensler Mac you will need an IT Technician to complete installation. If it is a personal Mac your user account must have administrator rights to complete installation. 1. Open any web browser 2. Type in the address: 3. If this is the first time you re accessing Gensler Workspace from this computer, it will ask you to install the Citrix Receiver. 4. When the Install prompt appears, check the box I agree with the Citrix license agreement and click the INSTALL button: 5. Check the Downloads folder for the CitrixReceiver.dmg file. Double-click the file to begin the installation and follow the wizard keeping all defaults except for the screen shown below, leave Add Account unchecked. 6. Click Continue in your web browser after the installation completes.

5 CONNECTING VIA IPAD Note: If Citrix Receiver is not an installed application on your ipad, you must install it first. 1. Launch App Store 2. Search for Citrix Receiver 3. On the Citrix Receiver page, click the Free or Get icon as shown below then click Install App 4. Once installed, launch the Citrix Receiver app and click Add Account 5. Type in your Gensler address and click Next. Then enter in your Employee ID, password, and add Gensler.ad to the domain as shown below. Click logon. 6. Once logged in, you will be presented with a blank/green screen with a + sign. Click the + to add your favorite apps to your Workspace page for later use.

6 CONNECTING VIA IPHONE Note: If Citrix Receiver is not an installed application on your ipad, you must install it first. 1. Launch App Store 2. Search for Citrix Receiver 3. On the Citrix Receiver page, click the Free or Get icon as shown below then click Install App 4. Once installed, launch the Citrix Receiver app and click Add Account 5. Type in your Gensler address and click Next. Then enter in your Employee ID, password, and add Gensler.ad to the domain field as shown below. Click logon

7 USING VIRTUAL APPLICATIONS 1. Open any web browser 2. Type in the address: a. User name: your Gensler employee ID number b. Password: your computer login password 3. To Access the Apps page, simply click the Apps button in the toolbar at the top 4. You will be presented with a single view that displays all applications that have been assigned to you. 5. To launch an application, Single click the Icon for the application that you want. 6. To add an application to your Favorites, Click Details next to the application, then select Add to Favorites 7. Use the search bar in the top right to quickly find Apps.

8 USING THE VIRTUAL DESKTOP Note: Workspace Virtual Desktop is optimal for remote digital design workflows such as Revit, AutoCAD, Rhino, and Adobe Creative Suite. If you are missing the Desktops icon shown below, please contact and request Workspace Virtual Desktop access. 1. Open any web browser 2. Type in the address: a. User name: your Gensler employee ID number b. Password: your computer login password 3. To access the Desktop page, simply click the Desktops button in the toolbar at the top. 4. To launch the Desktop, Single click the Desktop Icon 5. To add the Desktop to your Favorites, click Details next to the Desktop Icon, then select add to Favorites 6. To access the Favorite page, simply click Favorites in the toolbar at the top.

9 Activating the Lossless Switch If you experience any of the following issues while using the Virtual Desktop in Workspace please activate the lossless switch. 1. Graphics appear fuzzy or pixelated 2. Text is blurry or hard to read a. Click the arrow in the system tray b. Right click the little blue Monitor as shown below c. Click Lossless Switch as shown below d. You should now have a green check mark indicating that the Lossless Switch has been activated accompanied by clearer graphics.

10 Mail Manager Collections In order to access your Mail manager Filling locations you need to point Outlook in Workspace to the correct collection. a. Open Outlook in your Virtual Desktop in Workspace b. In the Mail Manager Toolbar Click Tools and select Locations. c. When prompted, check the box next to Don t Show when using Locations and click close. d. Select the current Personal Filing Location and Click Remove, click Yes when prompted.

11 e. Click Add Collection f. Browse to U:\Settings\Oasys and select the filing location with your ID number followed by.personal and click Open. g. Wait for the Green Checkmark to show up next to your Filing location under the Status Column. h. Close out of the locations manager i. Please note, the time it takes for you to be able to search for mail will depend on how many locations are in your collection as well as how many s it needs to index.

12 Exiting the Workspace Desktop Always Sign out of the Desktop when you are finished. DO NOT exit the virtual desktop by clicking the X in the top corner of the Window. 1. Click the Windows Button 2. Click the User Icon 3. Click Sign out

13 Batch Printing from Revit Workspace now provides Workspace Specific Transfer drives as well as PDF Printers to assist with workflows while in Workspace. Please note the Transfer Drive and PDF Printers will vary based off what Datacenter you are connected to, US West or US East. 1. Open the print dialogue by typing ctrl + P or accessing it directly from the Revit File Menu Choose the PDF Printer from the drop-down list, in this example the US-West Datacenter is being used to the \\sfcolo-pdf2\pdrprint printer is chosen. If the US -East Datacenter was being used, the atcolopdf2\pdfprint printer would be selected. 4. In the Print dialogue box, you can see that Create separate files is selected. You can ignore the Name box in the Red circle above because a path is not required, ALL PDF print jobs to this printer will automatically go to the following location: \\Gensler.ad\Transfer\Workspace-West\PDFs\IDNumber where ID number is your employee ID.

14 5. 6. In the Print Dialogue box, click the Select button in the Print Range section as shown above to choose the sheets for your batch print.

15 7. Uncheck the box next to Views as shown below. 8. In the View/Sheet set Dialogue box, click the box on the right Check None to make sure there are no previous sheets selected as shown below, 9. Select the sheets that you want to print, then click Ok. 10. Browse to the following location to retrieve your batch print: US West: \\Gensler.ad\Transfer\Workspace-West\PDFs\IDNumber US East: \\Gensler.ad\Transfer\Workspace-East\PDFs\IDNumber 11. Copy the prints to the appropriate location within your project folder.

16 Pair your smartphone 1. Click this link to open a Multifactor authentication page and (if prompted) enter your Gensler UserID and password you d normally use to login to Windows or get your . You ll see the screen below: 2. There are a few ways to get the PingID app to your phone. Either enter your in the field provided to have a link sent to you directly, or you can select which type of mobile device you have at the bottom of the page and it will take you to the app store to download and install the PingID app. You could also just search the App Store for PingID.

17 3. Once you ve installed the App on your phone, click on the button I already installed the PingID app underneath the e- mail field on the initial PingID page, above. You will see a barcode and pairing key: 4. Now open the PingID app on your phone. The app will use your camera as a barcode scanner so that you can use it to pair your smartphone. Just show the code to your smartphone s camera or, if that doesn t work, enter the pairing key manually by pressing the Enter Pairing Key Manually button below the image window on your device and enter the string of numbers.

18 5. Once your device has been paired, you ll be asked to set a picture and a nickname for PingID. The picture is optional but the nickname is not; you can nickname it Gensler. 6. Lastly, you ll see the screen below. At this point your device has been paired and you re ready to authenticate using your smartphone!

19 Authenticating with your smartphone Now that you ve paired your smartphone to your PingID account, you can log in to any PingID enabled site with a combination of your AD credentials and your PingID device. To test: 1. Return to the top of the page (Step 1) and click on the link to open the multifactor authentication page. You ll first be prompted for your AD credentials and then see the page below. 2. You ll immediately receive a notification on your phone that a website is requesting authentication. Click on the notification to go the PingID app and you ll be presented with the PingID button. 3. Swipe this button up and you re done! In your web browser, you should see the page move forward automatically and bring you to the website you were trying to access.