IBM Netfinity Director with UM Services v2.12 Leading PC/Server Management Software for Windows 2000

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1 Software Announcement April 18, 2000 IBM Netfinity Director with UM Services v2.12 Leading PC/Server Management Software for Windows 2000 Overview This powerful, highly-integrated, systems management software solution is built upon industry standards and designed for ease-of-use. With an intuitive, Java -based GUI, an administrator can centrally manage individual or large groups of IBM and non-ibm PC-based servers, desktops, workstations, and notebooks on a variety of platforms. Netfinity Director with Universal Manageability (UM) Services v2.12 has been updated to support Windows 2000 and SCO UnixWare operating systems. In v2.12, the following functions have been added: Windows 2000 server, console, and agent SCO UnixWare agent Alert on LAN (AOL) configuration enhancements Wired for Management- (WfM)-compliant CIM to DMI Mapper SNMP device listener for Netfinity hardware Netfinity Director with UM Services v2.12 is the latest update to IBM world-class systems manageability solutions. Version 2.12 replaces all earlier versions of Netfinity Director and UM Services and adds support for Windows 2000, SCO UnixWare, and new IBM hardware systems. It represents industry-leading management technology that can upwardly integrate into multiple management frameworks. This includes enterprise and workgroup management systems from the following vendors: Tivoli Computer Associates Microsoft Intel For more information about the base Netfinity Director with UM Services, refer to Software Announcement , dated October 26, Key Prerequisites Supported servers and client systems running supported operating systems Planned Availability Date May 12, 2000 At a Glance Netfinity Director with UM Services v2.12, now supports Windows 2000 and SCO UnixWare. It provides a comprehensive entry-level workgroup hardware manager: Designed for IBM and non-ibm server, desktop, workstation, and laptop systems. Supports system management industry standards. Integrates into leading workgroup and enterprise systems management environments. Easy to learn, setup, and use. For ordering, contact: Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL Reference: YE001 This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

2 Description Netfinity Director with UM Services is the new client/server workgroup manager from IBM built on the successes of its top-rated 1 Netfinity Manager. Netfinity Director can be used as stand-alone or with existing enterprise or workgroup management environments and can leverage the Internet to securely access and manage physically dispersed IT assets more efficiently. With Netfinity Director, IT administrators can view the hardware configuration of remote systems in detail and monitor the usage and performance of critical components, such as processors, disks and memory. 1 Netfinity Manager had the top satisfaction marks, ranking first or tied for first in functionality, ease of use and integration with the respondent s enterprise systems management and desktop management according to the 1998 User Ratings Survey of PC Servers performed by Datapro as part of GartnerGroup. Contact GartnerGroup for additional information. Netfinity Director with UM Services Provides: Single-click management GUI A convenient user interface delivers the ability to drag and drop tasks to specific systems or groups of systems. Integrated, centralized SQL database An internal database makes system-related data available, even when the specific system is not directly available. Single, powerful agent UM Services provides the client services to manage your systems intelligently. Innovative use of industry standards Supports systems management standards from DMI to emerging CIM. Multiple operating system support Netfinity Director smoothly handles a variety of operating systems, including: Windows 2000 Windows NT Windows 98 Windows 95 NetWare OS/2 UnixWare Multiple protocol support &nd. Netfinity Director supports an assortment of protocols including TCP/IP, IPX, SNA, NetBIOS, SLIP, and HTTP. Netfinity Director Operates Using Three Main Components Netfinity Director Management Server is installed on a Windows 2000 or Windows NT 4.0 system in the managed environment. As the heart of the Netfinity Director product, it provides the management application logic and persistent data store of management information via an SQL database. Netfinity Director Management Console is a Java application that serves as the user interface to the Netfinity Director-managed environment. Designed for ease-of-use, setup, and learning, the console provides comprehensive hardware management based on a single click or drag-and-drop operation. UM Services is a Tivoli Ready set of services that is the agent for Netfinity Director. UM Services provide valuable information to Netfinity Director management server and other supported management applications. It provides point-to-point remote management of client systems through a Web browser window, in addition to its native interface with the Netfinity Director Management Console. Enhancements in v2.12: Netfinity Director v2.12 now includes support for new operating systems and enhancements to existing functions. Together, these updates provide significantly broader systems management coverage. Key enhancements include: Server, Console, and Agent Support for Windows 2000 Systems management is a key deliverable in Windows Netfinity Director works natively with Windows 2000 components such as Windows Management Instrumentation (WMI), Microsoft Management Console (MMC), and others to provide robust systems management functionality. Integration with Microsoft SMS 2.0 is extremely efficient, due to an enhanced MMC snap-in which provides additional hardware manageability. Agent Support for SCO UnixWare UM Services can be installed and used to manage PCs running SCO UnixWare, to provide basic management capabilities. Support for New IBM Hardware adds support for new hardware that announced since Netfinity Director with UM Services 2.11 to continue the tradition of providing the most manageable systems in the industry. Key Features of Netfinity Director with UM Services: Netfinity Director provides basic systems management functionality for all managed systems. Netfinity Director, in combination with other UM offerings, provides specialized value-added function when used to manage supported IBM: Netfinity servers IntelliStation professional workstations PC 300 desktops ThinkPad notebooks Netfinity Director with UM Services is designed to integrate with workgroup or enterprise systems management applications, including: Tivoli Enterprise Framework Tivoli Netview NT Computer Associates Unicenter TNG Framework Microsoft SMS Intel LANDesk Management Suite Netfinity Director provides an extensible platform that supports Life Cycle Tools (LCTs). These are designed to lower the total cost of deploying, managing, supporting, and disposing of supported PC systems. By deploying Netfinity Director and related UM offerings, reductions to the total cost of ownership (TCO) can be achieved through: Reduced down time Increased productivity of IT personnel and end users Reduced service and support costs UM Server Extensions: UM Server Extensions are powerful, comprehensive LCTs for selected Netfinity Servers that extend the manageability of Netfinity Servers. Tools included: Advanced Systems Management Through the service processor, gives you exceptional control of remote systems even if the targeted system is not powered on. Capacity Manager Tracks resource utilization, identifies multiple levels of existing or potential bottlenecks, and makes recommendations to improve performance. Cluster Systems Management Enhances reliability of MSCS clusters by helping you control and manage

3 clustered servers and alerting administrators to any event in the cluster. Netfinity Fibre Channel RAID Manager Provides SNMP alerts for Fibre Channel devices attached to Netfinity servers. Netfinity SP Switch Administration Monitors the operating status of SP switch components, providing proactive alert notification of problems. RAID Manager Configures, monitors, and manages the ServeRAID Controller through a graphical display. Software Rejuvenation Allows intelligent refreshing of the software on your MSCS clustered nodes. The UM Server Extensions v2.12 are available from our Web site at: sysmgmt/products Note: UM Server Extensions v2.12 requires Netfinity Director v2.12 or Tivoli IT Director UM Desktop Extensions: UM Desktop Extensions are a set of Life Cycle Tools for selected IBM NetVista and PC 300 and IntelliStation workstations. They expand the functions of Netfinity Director and UM Services. Tools included: CMOS Configurator Allows remote access to CMOS while the PC is up and running/ ConfigSafe Provides quick restoration of a computer to a working configuration. EZ-Admin Allows administrators to maintain control of which operating system functions and programs a user can access. PC-Doctor for UM Services Runs diagnostic tests against major computer components locally or remotely. SMART Reaction II Enables rapid data recovery via several technologies in the event of a hard disk drive failure. The UM Desktop Extensions are available from our Web site at: sysmgmt/products Product Positioning Netfinity Director with UM Services v2.12 is a leading workgroup management application for Intel-based systems in the enterprise. Netfinity Director, along with IBM s other UM offerings, provides an impressive suite of systems management tools making IBM a leading provider of middleware for Windows 2000 platforms. Netfinity Director is designed to create the most manageable systems in the industry and to help reduce the Total Cost of Ownership throughout the life cycle of your PC desktops, IntelliStation workstations, ThinkPad notebooks, and Netfinity servers. Netfinity Director is uniquely positioned as the leading systems management solution for Windows Netfinity Director operates in a variety of environments. As the sole systems management application in an environment, it can provide a complete management solution for inventorying hardware features and settings, general system information, invoking proactive systems management functions, and a direct link to IBM service and support Web pages. The extensible architecture provided by leveraging industry standards, allows for easy integration with other systems management tools and applications. Netfinity Director with UM Services v2.12 will replace Netfinity Manager 5.2 and Netfinity Director with UM Services Trademarks Alert on LAN, Netfinity Manager, SP, ServeRAID, NetVista, and SMART Reaction are trademarks of International Business Machines Corporation in the United States or other countries or both. Netfinity, OS/2, IntelliStation, PC 300, and ThinkPad are registered trademarks of International Business Machines Corporation in the United States or other countries or both. LANDesk is a trademark of Intel Corporation. Windows, Microsoft, and Windows NT are trademarks of Microsoft Corporation. Java is a trademark of Sun Microsystems, Inc. Tivoli is a registered trademark of Tivoli Systems, Inc. in the United States or other countries or both. In Denmark, Tivoli is a trademark licensed from Kjobenhavns Sommer -- Tivoli A/S. Other company, product, and service names may be trademarks or service marks of others. Tivoli IT Director: Netfinity Director can be upgraded with a software key to the Tivoli IT Director. For more information on Tivoli IT Director and Tivoli IT Director remarketers, visit: Year 2000 These products are Year 2000 ready. When used in accordance with their associated documentation, they are capable of correctly processing, providing, and/or receiving date data within and between the twentieth and twenty-first centuries, provided that all products (for example, hardware, software, and firmware) used with the products properly exchange accurate date data with them. The service end date for these Year 2000 ready products is April 18, Euro Currency These programs are not impacted by euro currency

4 IBM US Announcement Supplemental Information April 18, 2000 Offering Information Product information is available through Offering Information (OITOOL) at: Publications The following publications are shipped with the program products and cannot be ordered separately: Netfinity Director Quick Beginnings (multilingual hardcopy and softcopy) Netfinity Director User s Guide (softcopy) UM Services User s Guide (softcopy) Tivoli IT Director User s Guide (softcopy) Netfinity Manager to Netfinity Director transition document (softcopy) Displayable Softcopy Publications: Not available Source File Publications: Not available Hardware Requirements Supported IBM Systems Netfinity Servers Netfinity 1000 Netfinity 3000 Netfinity 3500 Netfinity 3500 M10 Netfinity 4000R Netfinity 4500R Netfinity 5000 Netfinity 5100 Technical Information Netfinity 5500 Netfinity 5500 M10 Netfinity 5500 M20 Netfinity 5600 Netfinity 7000 M10 Netfinity 7100 Netfinity 7600 Netfinity 8500R IntelliStation workstations E-Pro 6867, 6893 M-Pro 6868, 6889, 6898 Z-Pro 6865, 6866 IBM PC desktops PC 300GL 6268, 6272, 6275, 6277, 6278, 6282, 6284, 6285, 6287, 6288, 6561, 6563, 6564, 6574, 6591 PC 300PL 6562, 6565, 6584, 6592, 6594, 6871, 6862, 6892 PC 300XL 6588 PC ThinkPad notebooks XD, 380Z 390, 390X, 390E 560X, 560Z 570, 570E 600, 600E, 600X 770, 770E, 770ED, 770X, 770Z Note: Some models may not be available in your area. For the latest list of systems supported, refer to the UM Services Web site at: products/ums/library Netfinity Director Management Server is supported on the IBM systems listed above with the following recommended configuration: Pentium II 300 MHz or faster 128 MB system memory 150 MB virtual memory 300 MB free disk space Netfinity Director Management Console is supported on the IBM systems listed above and on systems running a supported Microsoft Windows operating system with the following a recommended configuration: Pentium II 300 MHz processor or faster 64 MB RAM 60 MB free disk TCP/IP networking protocol UM Services is supported on the IBM systems listed above and on systems with SMBIOS 2.0, or greater, meeting Intel WfM 2.0 specification. Recommended configuration is as follows: Pentium class processor 64 MB RAM 16 MB Free disk space (default configuration) Note: Additional memory and disk space are required if additional options are selected. Software Requirements Netfinity Director Management Server requires: Windows 2000 or Windows NT 4.0 with Service Pack 4, or later TCP/IP networking protocol Microsoft Peer Web Server of Microsoft Internet Information Server 3.0 or Netscape FastTrack or Enterprise Web servers (optional) One of the following supported databases: Microsoft JET 4.0 (included) Microsoft SQL Server 6.5 and 7.0 DB2 Universal Database Version 5.2 This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

5 Netfinity Director Management Console requires: One of the following Operating Systems: Windows 2000 Advanced Server Windows 2000 Server Windows 2000 Professional Windows NT 4.0, with Service Pack 4, or later Windows 95, with OEM Service Release 2 Windows 98 TCP/IP networking protocol UM Services requires: One of the following Operating Systems: Windows 2000 Advanced Server Windows 2000 Server Windows 2000 Professional Windows NT 4.0, with Service Pack 4, or later Windows 95, with OEM Service Release 2 Windows 98 OS/2 4.0 with Service Pack 5 OS/2 Warp Server for e-business Novell NetWare 4.x with Service Pack 5, or later Novell NetWare 5.x SCO UnixWare 7.1, or later One of the following Network Protocols: TCP/IP NetBIOS IPX SNA SLIP HTTP Upward Integration Modules are provided for the following workgroup or enterprise managers: Tivoli Management Framework Version 3.6.x Tivoli Software Distribution Version 3.6 Tivoli Enterprise Console Version 3.6 Tivoli NetView Version and 6.0 for Windows NT Computer Associates Unicenter TNG Framework Version 2.2, AIM IT Workgroup Edition Version 3.0, and SHIPIT Workgroup Edition Version 2.0 Microsoft SMS Version 2.0 Microsoft SMS Version 1.2 Intel LANDesk Management Suite Version 6.2 Optionally, one of the following Web browsers for direct access to a client running UM Services: Microsoft Internet Explorer 4.01 or later Netscape Communicator 4.5 or later Netscape Navigator 4.5 or later Compatibility: Netfinity Director with UM Services v2.12 now supports Windows It is the next generation of Netfinity System Management software. It can coexist with existing Netfinity Manager and Netfinity Services products. Limited integration of Netfinity Manager into Netfinity Director is provided for discovery, alerts, and inventory from Netfinity Services clients. Limitations: Netfinity Director with UM Services can manage up to 1,500 licensed clients with one management server. There are no limitations to the number of consoles that can be installed and supported with one management server. Performance Considerations: The number of clients that can be efficiently managed by Netfinity Director with UM Services can vary according to existing network load and the functions being performed. System discovery, frequent presence checks, and alert usage will increase network traffic. Precise performance information must be ascertained in each individual environment. When installing the default configuration for UM Services on the client, 32 MB of system memory is sufficient. However, if more UM Services options are selected, 64 MB of system memory is recommended. Customer Support Planning Information Web Forum Support: IBM support includes a Forum Topic accessible from the IBM Enterprise Support Web page at: This support, monitored by IBM personnel, includes a search facility to quickly locate previous postings on Netfinity Director and UM Services related topics. IBM will respond to your posting within one business day (response and resolution times can vary). Web Forum Support monitoring hours of operation are 8:00 a.m. to 9:00 p.m. eastern time. Web -based Support: Technical support is available from the IBM Enterprise Support Web page. To obtain access to electronic technical support, have the following information ready: Your address Your IBM machine type and serial number IBM will respond to your request via within one business day (response times may vary). Resolution times will vary. Web support hours of operation: U.S. and Canada 8:00 a.m. to 9:00 p.m., eastern standard time The Web Forum and Support will be available for Netfinity Director with UM Services v2.12 until December 30, Direct Customer Support: Direct customer support is provided by Networking and Systems Management Support Line. This fee service can enhance customer productivity by providing voice and electronic access into the IBM support organization. Networking and Systems Management Support Line will ehop answer questions pertaining to usage and suspected software defects for eligible products. For more information, visit our Web site at: Installation and technical support is also provided by IBM Global Services. For more information call, 800-IBM4YOU ( ). Packaging: The Netfinity Director with UM Services v2.12 program package includes: One CD-ROM containing: Netfinity Director Management Server (multilingual) Netfinity Director Management Console (multilingual) UM Services (multilingual) Softcopy publications (U.S. English) Language versions when available Netfinity Director Quick Beginnings (multilingual hardcopy and softcopy) Netfinity Director License Netfinity Director License Key (1 Management Server and 20 Clients)

6 Note: Netfinity Director Upgrade package does not include a license key. Security, Auditability, and Control Netfinity Director with UM Services uses the security and audit capability features of the systems in which it is installed. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Program Name Netfinity Director with UM Services v2.12 Netfinity Director with UM Services v2.12 Upgrade Ordering Information Part Number 41L L2941 Note: Netfinity Director v2.12 is a client/server product that has two entitlements. 1. Management Server that grants the entitlement to install and use one management server and 20 non-ibm clients. 2. Client licenses that grant the entitlement to manage additional client licenses in the quantities specified below: Number of Licenses Part Number 20 11K K6315 1,000 11K6316 Additional client licenses are only required to manage non-ibm client systems. Client licenses are not required to manage supported IBM systems up to a limit of 1,500 clients from an individual server. Terms and Conditions Licensing: IBM International Program License Agreement. Proofs of Entitlement (PoE) are required for all authorized use. License Information Form Number: NDLI Limited Warranty Applies: Yes Program Services: until May 12, Program services will be available Money-Back Guarantee: 30-day, money-back guarantee Copy and Use on Home/Portable Computer: No Volume Orders (IVO): No Passport Advantage Applies: No Passport Advantage Subscription Applies: No Support Line: Yes AIX /UNIX Upgrade Protection Applies: No Entitled Upgrade for Current AIX/UNIX Upgrade Protection Licensees: No AS/400 Software Subscription Applies: No Variable Charges Applies: No Charges Part Description Number OTC* Netfinity Director with 41L2940 $1,795 UM Service v2.12 Netfinity Director with 41L UM Service v2.12 Upgrade * One-Time Charge Upgrades: Contact your sales channel for Support Line pricing information. Customer Financing: IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries around the world. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms, and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at: Order Now Use Priority/Reference Code: YE001 Phone: Fax: Internet: Mail: 800-IBM-CALL 800-2IBM-FAX ibm direct@us.ibm.com IBM Atlanta Sales Center Dept. YE001 P.O. Box 2690 Atlanta, GA You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU. Note: Shipments will begin after the planned availability date. Trademarks Netfinity Manager is a trademark of International Business Machines Corporation in the United States or other countries or both. Netfinity, IntelliStation, ThinkPad, DB2 Universal Database, OS/2, NetView, AIX, and AS/400 are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Pentium and LANDesk are trademarks of Intel Corporation. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation. UNIX is a registered trademark in the United States and other countries exclusively through X/Open Company Limited. Tivoli is a registered trademark of Tivoli Systems, Inc. in the United States or other countries or both. In Denmark, Tivoli is a trademark licensed from Kjobenhavns Sommer -- Tivoli A/S

7 Other company, product, and service names may be trademarks or service marks of others. Year 2000 Readiness Disclosure Statements made in this announcement regarding Year 2000 are Year 2000 Readiness Disclosures under the Year 2000 Information and Readiness Disclosure Act of 1998, a U.S. statute enacted on October 19,